What 1,551 owners told NHTSA about the 2012 Hyundai Sonata Hev

The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that after parking in the driveway and turning the vehicle off, the husband exited the vehicle and walked around to the passenger side. After opening the front passenger-side door, the vehicle erroneously rolled backward down the driveway and crashed into a tree. During the incident, the husband was knocked to the ground and dragged 20 feet down the driveway. During the incident, the husband sustained a head bruise and laceration, an injured leg, and an injured arm. The front passenger also sustained bruised ribs, a head and left knee injury from the vehicle crashing into a tree. Both persons required medical treatment. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V434000(Power Train). The failure mileage was 112,000.

NHTSA ODI 11584511

This is a 2012 sonata hybrid. The vehicle popped under the hood when my wife was driving to visit her father. My son opened the hood and fire started shooting out from next to the exhaust manifold. The car was just into Gurnee Hyundai for service. They had the car for a month and a half. I still don't think that they did anything when they had it. Anyway, the car burnt completely to the ground in the front engine area. I already contacted Hyundai America, and, even Hyundai and South Korea. This happened on September 8th. I have pictures, I also have the warranty individual who inspected the car before the dealer worked on it, or I have the warranty information. They have the documentation.

NHTSA ODI 11546769

TL* THE CONTACT OWNS AN 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE SHUDDERED AND STALLED. THE CHECK ENGINE, OIL, AND THE TRANSMISSION TEMPERATURE WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER ABD OBSERVED WHITE SMOKE COMING FROM THE UNDER THE HOOD. THERE WAS ALSO AN ODOR OF BURNING PLASTIC. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11317130

ON SATURDAY, OCTOBER 13, 2018, I WAS IN A PARKING STRUCTURE LOOKING FOR A PLACE TO PARK. I WAS ON THE RAMP TO THE 2ND FLOOR WHEN FOR NO APPARENT REASON, MY CAR ACCELERATED AND HIT THE VEHICLE IN FRONT OF ME AND MY VEHICLE IMMEDIATELY QUICKLY REVERSED BACKWARDS AND HIT THE VEHICLE BEHIND ME. THE VEHICLE CONTINUED TO MOVE BACK AND FORTH LIKE A BUMPER CAR. I WAS TRYING TO PRESS THE BREAK BUT NOTHING HAPPENED. I STARTED SCREAMING FOR SOMEONE TO HELP THAT THE VEHICLE WAS OUT OF CONTROL. AFTER GOING BACK AND FORTH ABOUT 5 TIMES BEFORE BEING STOPPED BY THE VEHICLE BEHIND ME. THE VEHICLE WAS STATIONARY WHEN THIS ALL HAPPENED.

NHTSA ODI 11141024

SUDDEN UNINTENTIONAL ACCELERATION ON A HIGHWAY GOING APPROXIMATELY 45 MPH. SAW BRAKE LIGHTS ON VEHICLES AND STARTED BRAKING. SUDDENLY, MY VEHICLE SPED UP, CATCHING UP TO THE VEHICLE AHEAD OF ME. THE FRONT OF THE CAR WAS BOBBING UP AND DOWN, BUT NOT STOPPING THE VEHICLE. I DO NOT KNOW HOW FAST I WAS GOING WHEN I FINALLY HIT THE OTHER VEHICLE. WE BOTH GOT OUT OF OUR VEHICLES AND TO MY SURPRISE, THERE WAS NO DAMAGE ON EITHER VEHICLE. (MIRACLE) THERE WAS NO POLICE OR TOW TRUCKS CALLED. I WAS ABLE TO GET MY CAR HOME SAFELY. MY CAR WILL PROBABLY BE SOLD BY THE TIME YOU READ THIS. ALSO, THERE WERE NO INJURIES. I WAS SO NERVOUS I DID NOT KNOW WHAT KIND OF VEHICLE I HIT OR IF THERE WERE OTHER PASSENGERS.

NHTSA ODI 11048498

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. ON A SEPARATE OCCASION, THE FAILURE RECURRED AND THE VEHICLE SIDESWIPED A TREE. THERE WERE NO INJURIES IN EITHER CRASH NOR WERE POLICE REPORTS FILED. THE UNINTENDED ACCELERATION RECURRED SPORADICALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 04/29/16*LJ *TR

NHTSA ODI 10840227

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE CONTACT PARKED THE VEHICLE, IT ROLLED AWAY. THE DRIVER ATTEMPTED TO RE-ENTER THE VEHICLE, BUT IT CRASHED INTO A WOODEN FENCE. THE DRIVER'S LEFT LEG BECAME STUCK IN THE FRONT DRIVER SIDE DOOR AND WAS PINNED BETWEEN THE VEHICLE AND THE FENCE. THE FIRE DEPARTMENT SAWED THE FENCE OFF IN ORDER TO OPEN THE DOOR AND GET THE DRIVER OUT OF THE VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE HIP, LEFT THIGH, KNEE CAP, AND FOOT. THE DRIVER REQUIRED MEDICAL ATTENTION. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/29/14*CN UPDATED 7/14/2015 *JS

NHTSA ODI 10639292

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 10633189

CAR PUT IN PARK TO CALL A PERSONS HOUSE WAS AT HIS NEIGHBORS HOUSE NEXT DOOR FOR DIRECTIONS RAN OFF IN DITCH THOUGHT AT TIME I MIGHT HAVE LEFT CAR IN DRIVE .WENT DOWN BANK WHEN MY DOG AND I STOPPED CAR IN PARK DID NOT THINK NOTHING ELSE ABOUT IT UNTIL TODAY. WENT TO STORE CAME BACK PARKED 2012 SONATA IN DRIVEWAY LEFT CAR ON TO RUN IN HOUSE RIGHT QUICK SO DOG WOULD BE COOL. I PUT LEGS OUTSIDE CAR 2012 SONATA TOOK OFF LIKE A BAT OUT OF [XXX] THREW ME OUT ON THE GROUND. I HURT MY BACK AND REAR END VERY PAINFUL AND 2012 SONATA RAN INTO MY 2004 ANNIVERSARY EDITION COLLECTORS CAR WHICH WAS AS CLOSE TO NEW AS THEY GET. THEY HAVE A RECALL ON LINE THAT SAY THE DATE HAS NOT BEEN MADE TO SEND OUT NOTICES ABOUT A PIN BREAKING IN GEAR SHIFT CAUSING THE CAR TO GO IN PARK AND STILL BE IN DRIVE . I READ ON THIS SAME SIGHT ABOUT A WOMEN WHO HAD HER CAR DO HER THE SAME WAY AND HAD TO HAVE 10 STITCHES .I CALLED HYUNDAI DEALER NEAR BY THEY SAID BRING IT IN TO BE CHECKED .I ASKED WHO WOULD FIX MY 2 WRECKED CAR THAT WILL HAVE A LOTS LESS VALUE . HE TOLD ME TO CALL MY INSURANCE COMPANY. SO I CALLED ACCIDENT WILL RAISE MY INSURANCE PAYMENT THAT WILL COST ME THE REST OF MY LIFE. DO NOT KNOW WHERE THEY GOT THIS THING AT THE END OF THE MILEAGE IS 30,000 ,32000 OR 45,000 MILES AND THEY ARE RELEASE FROM FAULT WHEN PEOPLE ARE COMING CLOSE TO GETTING KILLED OR CRIPPLE FOR LIFE. THESE CAR COMPANIES ARE GETTING AWAY WITH THINGS IF I DID IN MY BUSINESS THEY WOULD GET EVERYTHING I HAVE AND MAKE ME PAY FOR LIFE HOPE I HAVE BETTER LUCK THAN THESE OTHER PEOPLE. THEY ARE GOING TO TOW THE CAR IN AND CHECK THE PROBLEM. WHO IS TO SAY THEY WILL FIX IT AND SAY NOTHING WAS WRONG LIKE I HAVE ALREADY READ. PLEASE BE CAREFUL IF YOU ON A 2012 HYUNDAI SONATA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10618795

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER PARKING AND TURNING OFF THE VEHICLE IN HER RESIDENTIAL GARAGE, THE VEHICLE STARTED ROLLING BACKWARDS. IN AN ATTEMPT TO STOP THE VEHICLE THE CONTACT FELL WHICH CAUSED HER TO SCRAPE HER CHIN NEEDING 10 STITCHES. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM. THE FAILURE MILEAGE WAS 39,000. THE CONSUMER STATED SHE AND THE POLICE ATTEMPTED TO PIECE TOGETHER THE SCENARIO, THAT THE VEHICLE WAS NOT IN PARK, WHEN SHE TURNED IT OFF. THE CONSUMER STATED THE VEHICLE COULD BE PUT INTO ANY GEAR, AND IT COULD ROLL, WHETHER IT WAS ON A FLAT OF HILLY SURFACE. UPDATED 08/20/14 UPDATED 8/27/14*CN

NHTSA ODI 10605525