What 1,551 owners told NHTSA about the 2012 Hyundai Sonata Hev

Airbags failed to deploy. I was involved in a hit and run accident. Vehicle has not been inspected. I had a recall done on it with paperwork confirming it was fixed. I have 4 herniated discs in my back and neck.

NHTSA ODI 11684592

Airbag clock springs module malfunction disabling emergency deployment of the driver’s side airbag in the event of a collision. My 2012 Hyundai Sonata 2.0 Turbo with 93,336 miles on it, ending seized up going at highway speed causing instant and complete loss of power. Smoke started coming out from under the front engine compartment hood making me think the car was on fire. Trying to get the car manuvered off the highway and over to the right side of the road I was almost involved in a collision with other traffic. I was scared almost to death. Hyundai Motor America is now refusing to repair my vehicle even though it is covered under their extend warranty.

NHTSA ODI 11595043

The contact owned a 2012 Hyundai Sonata. The contact received notification of 18V137000 (Seat Belt, Air Bags) on October 2019. The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated while his wife was driving 35 mph, another vehicle intercepted her lane and crashed into the front driver-side tire. No air bags deployed. The driver sustained injuries on her left leg and her neck but did not seek any medical attention at the moment of the crash. The contact stated the following day, she called her primary doctor and was receiving physical therapy for her injuries. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a collision shop. A dealer was not contacted nor made aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11534278

On March 19th, 2022 I was t-boned and my airbags failed to deploy causing me to slam my head against my window. I herniated two discs in my neck because of the accident. My 2012 Hyundai Sonata had just had it's engine replaced due to the engine recall and had also never been in a wreck. My airbag light came on after the wreck. Sent my car to be fixed and light went off. I was hit again 2 weeks ago and afain, airbags failed to deploy. Notified Hyundai of the situation and was told my car wasn't part of the airbag recall.

NHTSA ODI 11490489

Involved in a head on crash with a deer at 63 mph. Front end completely smashed in. All components including air bag sensor detached from vehicle on impact. Airbags did not deploy.

NHTSA ODI 11488342

On March 19th I was involved in wreck where the other driver was at fault. The lady t-boned me on my driver's side. Airbags never deployed so my head smashed Into the window leaving me with a concussionand spinal injury. My usually working horn failed as well. I would also like to mention that I have only had this car a year. I was also told it was never in a wreck and had 1 owner. Nope. A week after I got it, I was driving and my engine seized while I was doing 70mph. The steering stopped working, but somehow managed to pull off to the side. i had to stay in my car because of the busy highway. It was 100+ weather and my windows wouldn't work. I sat there for 2 hours. Took the car to a shop just to find out about the engine recall that I believe my car wasn't apart of, but should have been. Fought with Hyundai for them to fix it then lost my job because I was denied a loaner car while waiting. 2 months later they finally fix it. Now the breaks do a weird grinding thing a lot, my shifter slips out of place, the steering column wobbles, the engine is constantly making a disturbing noise and is sluggish, it has trouble shifting when accelerating. I have had the car rapidly accelerate instead of slow down when stopping at a stop sign or light. I only got it to stop after stomping the breaks repeatedly while throwing it in park and turning the car off all at the same time. Emergency break and traction control light come on a lot. It's throwing a high speed can bus code, but only sometimes. My gas mileage has went down to 16-18 mpg. Oil changes are necessary every month. AND my taillights burn out every 1 to 2 months. Now I have 4 traffic tickets. And that was all BEFORE the wreck. Hyundai refuses to call me back after they reluctantly fixed the first recall.

NHTSA ODI 11463181

DRIVING HOME ON NOVEMBER 24TH 2018 I WAS ON A GRAM TO MARKET ROAD AND A DEER JUMPED IN FRONT OF THE CAR. WHEN I WENT TO BRAKE AND THE CAR MADE A HIGH SCREETCH AND DIDN'T STOP. WHEN I HIT THE DEER NEITHER AIRBAG DEPLOYED. IT HAD JUST BEEN RETURNED TO ME FROM THE PREVIOUS ENGINE RECALL

NHTSA ODI 11386665

THE AIRBAG SENSOR IS ON AND REFUSES TO GO OFF.

NHTSA ODI 11365825

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR TAIL LIGHTS HAD AN INTERNAL ELECTRICAL SHORT AND CONTAINED RUST AND CORROSION. ALSO, THE SOCKETS MELTED ON BOTH SIDES OF THE REAR TAIL LIGHTS. THE REAR PASSENGER SIDE LIGHT HAD TO BE REMOVED TO PREVENT THE MIDDLE REAR BRAKE LIGHT FROM REMAINING ILLUMINATED. THE REAR DRIVER'S SIDE TAIL LIGHT WAS OPERABLE, BUT EVENTUALLY SHORTED OUT AS WELL. THE CONTACT ORDERED REPLACEMENT TAIL LIGHTS THREE TIMES, BUT THE FAILURE RECURRED EACH TIME. IN ADDITION, THE CONTACT HEARD A LOUD NOISE CONCERNING THE FUEL SYSTEM. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE CONTACT HEARD AN ABNORMAL NOISE INTERMITTENTLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS AND AIR BAGS) AND 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. MCGRATH CITY HYUNDAI (6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11193325

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELT, AIR BAGS). A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL COLLISION CENTER FOR DIAGNOSTIC TESTING. IT WAS NOT YET DETERMINED IF THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,444.

NHTSA ODI 11156730

ON SATURDAY, OCTOBER 13, 2018, I WAS IN A PARKING STRUCTURE LOOKING FOR A PLACE TO PARK. I WAS ON THE RAMP TO THE 2ND FLOOR WHEN FOR NO APPARENT REASON, MY CAR ACCELERATED AND HIT THE VEHICLE IN FRONT OF ME AND MY VEHICLE IMMEDIATELY QUICKLY REVERSED BACKWARDS AND HIT THE VEHICLE BEHIND ME. THE VEHICLE CONTINUED TO MOVE BACK AND FORTH LIKE A BUMPER CAR. I WAS TRYING TO PRESS THE BREAK BUT NOTHING HAPPENED. I STARTED SCREAMING FOR SOMEONE TO HELP THAT THE VEHICLE WAS OUT OF CONTROL. AFTER GOING BACK AND FORTH ABOUT 5 TIMES BEFORE BEING STOPPED BY THE VEHICLE BEHIND ME. THE VEHICLE WAS STATIONARY WHEN THIS ALL HAPPENED.

NHTSA ODI 11141024

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE THE CONTACT WAS STOPPED AT A RED LIGHT, HIS VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11109836

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 52 MPH, THE VEHICLE STRUCK A DEER. THE SEAT BELT DID NOT SECURE THE CONTACT AND HE LURCHED FORWARD. THE FRONT DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT SUSTAINED INJURIES TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 139,000. *TT CONSUMER STATED THREE TIMES FOR THE TRANSMISSION DOWNSHIFTING ON IT'S OWN WHILE DRIVING. IT WAS TAKEN BACK TO THE POINT OF PURCHASE WHERE CARMAX AND HYUNDAI WORKED ON THE VEHICLE THREE TIMES WITHOUT CORRECTING THE PROBLEM. THE CHECK ENGINE LIGHT KEPT COMING ON AND IT HAD TO BE RETURNED TO THE POINT OF PURCHASE OR ONCE AGAIN IT WAS UNREPAIRED UPON HIS RETURN. THIS TOOK PLACE SEVERAL TIMES DURING OWNERSHIP. FINALLY DETERMINED THAT THERE WAS A RECALL ON THE TRANSMISSION WHICH WAS CAUSING IT TO DOWNSHIFT ON IT WHILE DRIVING. MY WIFE WAS DRIVING ON THE HIGHWAY AND TRANSMISSION DOWNSHIFTED. THE REAR TAIL LIGHT HOUSE IN UNITS KEPT BLOWING BULBS IN SHORT-CIRCUITING OUT. REAR TAILLIGHT UNITS WERE SMOKING WHICH WAS CAUSING A BURNING SMOKE AND OR ODOR INSIDE THE CAR. WHILE DRIVING DOWN THE HIGHWAY A DEER JUMPED OUT IN FRONT OF THE CAR AND COLLIDED WITH THE DEER. NO AIRBAGS WERE DEPLOYED. UPDATED 10/12/18*JB

NHTSA ODI 11105155

RECALL CAMPAIGN 132. VEHICLE STALLED/LOCKED UP CAUSING A COLLISION WITH HEAVY FRONT END DAMAGE.

NHTSA ODI 10862089

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 10 MPH AND SWITCHING LANES, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ODI 10822011

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE FRONT DRIVER SIDE CURTAIN AIR BAG AND BOTH REAR CURTAIN AIR BAGS DEPLOYED WITHOUT AN IMPACT OCCURRING. THE CONTACT SUSTAINED SPINE TRAUMA THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

NHTSA ODI 10819943

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKING SYSTEM FAILED TO ENGAGE. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE VEHICLE SKIDDED. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BRAIN AND BACK INJURIES AND THE REAR PASSENGER SUSTAINED INJURIES TO THE HANDS AND SHOULDER, WHO BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10618696

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE CAUSING DAMAGE TO THE FRONT FENDER, DRIVER'S SIDE DOOR AND REAR QUARTER PANEL. THE CONTACT INDICATED THAT DURING THE INCIDENT THE AIR BAGS FAILED DEPLOY. THE CONTACT SUFFERED NECK, SHOULDER AND RIGHT ARM INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 10597346

I WAS TRAVELING DOWN THE ROAD AND A 1999 CHEVY SILVERADO PICK UP TRUCK RAN A STOP SIGN COMING FROM MY LEFT AND STRUCK THE LEFT SIDE FRONT DOOR AND FENDER OF MY CAR. THE LEFT CURTAIN SIDE AIRBAG DID NOT DEPLY. MY SHOULDER HIT THE DOOR. *JS

NHTSA ODI 10592381

THE PASSENGER SIDE AIRBAG DEPLOYED WITHOUT REASON. THE TREMENDOUS FORCE AND FLYING DEBRIS CAUSED THE DRIVER TO REACT AND BRUSH THE FRONT PASSENGER SIDE WHEEL AGAINST THE CURB. PLASTIC PIECES WERE THROWN THROUGHOUT THE FRONT OF THE CAR. LUCKILY, THERE WERE NO INJURIES. EARLIER THAT SAME DAY THE CAR HAD BEEN SERVICED BY THE HYUNDAI DEALER FOR A RADIO ISSUE. *TR

NHTSA ODI 10562661

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A LOUD, ABNORMAL BANG WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE THEN LOST BRAKING AND STEERING ABILITIES AS THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE LOUD BANG WAS A RESULT OF EITHER A TIRE BLOWING OR A DEFECTIVE STRUT THAT CAUSED THE TIRE BLOW. THE CONTACT CALLED THE MANUFACTURER REGARDING THE CRASH. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE THE CRASH. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10482077