Home · 2012 Hyundai Sonata Hev · Complaints

What 1,551 owners told NHTSA about the 2012 Hyundai Sonata Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,551)Crash / fire / injury (147)Engine (563)Steering (301)Electrical system (234)Airbags (169)Brakes (158)Lights (141)Fuel system (112)Transmission & drivetrain (97)Speed control (84)Seat belts (74)

79 of 1,551 complaints match · Engine · crash/fire/injury only · clear filters · page 3 of 4

Oct 16, 2018EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE CONTACT NOTICED SMOKE UNDER THE HOOD. MOMENTS LATER, FLAMES APPEARED THAT SPREAD TO THE REAR SEATS. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT AND A FIRE AND A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.

NHTSA ODI 11140573

Oct 16, 2018EngineFire

I WAS DRIVING MY CAR AND IT JUST WENT UP IN FLAMES

NHTSA ODI 11140567

Oct 16, 2018EngineFire

TL* THE CONTACT OWNED A 2012 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE CONTACT SAW A FLASH OF LIGHT AND THE VEHICLE SPONTANEOUSLY CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE. THE CHECK ENGINE INDICATOR ILLUMINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED (CASE NUMBER: 1810104). THE VEHICLE WAS TOWED TO AN UNKNOWN TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CONTACT CALLED BAKERSFIELD HYUNDAI (5300 WIBLE RD, BAKERSFIELD, CA 93313, (661) 834-5300) AND WAS INFORMED THAT THERE WERE NO KNOWN RECALLS ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ODI 11140750

Oct 11, 2018Electrical systemEngineFire1 injury

ON 10/10/18 MY VEHICLE BEGAN SMOKING FROM THE ENGINE COMPARTMENT AFTER DRIVING LESS THAN 10 MILES. THE ENGINE COMPARTMENT SUBSEQUENTLY BURST INTO FLAMES. 911 WAS CALLED AND THE FIRE WAS EXTINGUISHED. THERE WAS NOT A CRASH PRECEDING THE FIRE. THE ENGINE COMPARTMENT AND HOOD AREA OF THE VEHICLE WAS BURNED RENDERING THE VEHICLE INOPERABLE. A CLAIM HAS BEEN FILED WITH INSURANCE AND A REPORT WAS GENERATED BY THE THOMASTON FIRE AND THOMASTON POLICE DEPARTMENT. PHOTOS OF THE DAMAGE ARE ATTACHED.

NHTSA ODI 11139611

Sep 26, 2018Body & structureEngineFuel systemFire

ON JULY 15TH 2018 AT 10:30 AM WHILE DRIVING AT 35+ MPH THE CAR STARTED SMOKING FROM THE HOOD AREA, AFTER PULLING OVER I NOTICED IT WAS SMOKING QUITE HEAVY, I RAISED THE HOOD AND THE ENGINE WAS ON FIRE... HYUNDAI OF CANADA REFUSES TO RESPOND TO MY REQUESTS FOR COMPENSATION...*DT *TR *JB *JS*JB

NHTSA ODI 11131691

Sep 4, 2018EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAUGHT ON FIRE AND SMOKE APPEARED UNDER THE HOOD. WHILE DRIVING, THE ODOR OF FUEL ENTERED THE VEHICLE. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE ENGINE WAS ENGULFED IN A THICK, DARK CLOUD OF SMOKE AND FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. KEFFER HYUNDAI (9010 EAST INDEPENDENCE BLVD, MATTHEWS, NORTH CAROLINA 28105, (704) 343-8238) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 115-743-89. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

NHTSA ODI 11124397

Aug 30, 2018Electrical systemEngineFire

I WAS DRIVING MY 2012 HYUNDIA SONATA DOWN THE ROAD, AND ALL OF A SUDDEN, THE WHOLE CAR SHUT OFF. THIS CAUSED THE STEERING WHEEL AND THE BRAKES TO FAIL. FORTUNATELY, I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD, AND I SMELLED SMOKE. AT FIRST, I THOUGHT THE ENGINE WAS OVERHEATING, SO I OPENED THE HOOD TO SEE WHAT WAS GOING ON. I SAW A BALL OF FIRE, AND QUICKLY GRABBED MY 4 YEAR OLD AND 10 YEAR OLD OUT OF THE CAR. BY THE TIME I GOT THEM OUT OF THE CAR, THE WHOLE ENGINE BAY ENGULFED IN FLAMES. AFTER TELLING MY STORY, I HAVE HAD MULTIPLE PEOPLE REACH OUT TO ME WITH SIMILAR STORIES.

NHTSA ODI 11123583

Aug 22, 2018Electrical systemBody & structureEngineFire

WHILE DRIVING CAR ON RT 50 WEST BOUND TOWARDS THE BAY BRIDGE, AN ENGINE POPPING NOISE OCCURRED, THEN FUMES STARTING COMING FROM VENTS. PULL CAR OVER WHILE GETTING OUT FLAMES WERE ALREADY COMING FROM THE ENGINE. WITHIN MINUTES THE WHOLE CAR WAS ENGULFED IN FLAMES. NO TIME TO RETRIEVE ANY ITEMS INSIDE THE CAR. THE MD TRANSPORTATION AUTHORITY POLICE WERE ON THE SEEN AND CALLED FIRE DEPT. FIRE DEPARTMENT SAID IT WAS AN ELECTRICAL BASED ON SPARKS AS THEY WERE PUTTING OUT THE FIRE. HYUNDAI INVESTIGATED THE CAR REMAINS AND COULD NOT DETERMINE ANY CAUSE.CAR PICTURES ARE TO LARGE OF A FILE TO SUBMIT

NHTSA ODI 11121653

Aug 1, 2018Electrical systemBody & structureEngineFire

TAKATA RECALL. MY SON WAS DRIVING DOWN A MAJOR STATE ROUTE AT 9:30PM WHEN THE CAR SUDDENLY LOST POWER, SHORTLY THERE AFTER, IT STALLED OUT, ALL THE DASHBOARD LIGHTS WENT ON AND WITHIN 2-3 MINS, SMOKE POURED FROM THE FRONT OF THE CAR AND WITHIN 2 MINS THE FRONT OF THE CAR WAS ONE HUGE BLAZE OF FIRE. HE WAS LUCKY TO GET OUT IN TIME. IT WAS VERY TRAUMATIC FOR HIM TO SAY THE LEAST, NOT TO MENTION AS HIS PARENTS, WE WERE ON FACE TIME WITH HIM AFTER HE PULLED OVER AND SAW THIS AS IT WAS HAPPENING AND COULDN'T BE THERE TO ASSIST HIM.

NHTSA ODI 11115234

Jun 28, 2018EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, SMOKE WAS SEEN UNDERNEATH THE HOOD AND THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT CALLED TERRY LABONTE CHEVROLET AT 336-447-1535 (LOCATED AT 1401 BRIDFORD PKWY, GREENSBORO, NC 27407) AND WAS TRANSFERRED TO THE WARRANTY DEPARTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,062.

NHTSA ODI 11104584

Jun 23, 2018EngineCrash

I WAS PARKED. I STARTED THE CAR AND PUT IT IN REVERSE TO MOVE IT CLOSER TO A BUILDING, FROM ONE SIDE OF A DIRT DRIVEWAY TO THE OTHER. WHEN I STARTED BACKING UP EVERYTHING SEEMED FINE BUT AFTER A FEW, MAYBE 3 SECONDS, THE ENGINE STARTED ROARING AND THE CAR TOOK OFF AT TREMENDOUS SPEED. I DON'T KNOW HOW FAST THE CAR WENT.I HIT THE BUILDING, THAT'S WHAT STOPPED THE CAR. I DON'T KNOW IF IT WOULD HAVE STOPPED OTHERWISE.

NHTSA ODI 11103587

Feb 2, 2018EngineFire

I WAS DRIVING MY 2012 HYUNDAI SONATA TO VISIT FAMILY FOR THANKSGIVING. HALFWAY THROUGH THE TRIP I HEARD A RUBBING, GRINDING NOISE. I STOPPED AND LOOKED UNDER THE HOOD AND COULD NOT FIND THE SOURCE, BUT FIGURED IT WAS A BELT ISSUE SINCE THE CHECK ENGINE LIGHT WAS NOT ON. I CALLED THE NEARBY HYUNDAI DEALERSHIP TO SEE IF THEY KNEW WHAT IT COULD BE. THEY DID NOT BUT CHECKED MY VIN FOR RECALLS. I WAS TOLD THERE WERE NO RECALLS SO I HEADED TOWARDS THE DEALERSHIP FOR A DIAGNOSIS. SOON AFTER GETTING BACK ON THE ROAD A LOUD BANG OCCURRED AND THE EXHAUST STARTED SMOKING. I PULLED OVER TO CALL FOR A TOW AND AGAIN OPENED THE HOOD. I NOTICED A FIRE HAD STARTED UNDER THE ENGINE SO I GOT MY WIFE OUT OF THE CAR AND THE CAR BECAME FULLY ENGULFED. CALLED 911 AND A FIRE UNIT RESPONDED TO PUT OUT THE FIRE. CAR WAS THEN TOWED.

NHTSA ODI 11066583

Feb 1, 2018EngineFire

SON DRIVING CAR AND WOULD NOT ACCELERATE. SON WAS ABLE TO GET TO VACANT LOT. SON TRIED TO CRANK CAR 2 TIMES AND IT WOULD NOT START. ELECTRICAL SYSTEM FLASHED ON AND OFF ABOUT 5 MINUTES AFTER CUTTING ON AND OFF. SON GOT OUT OF THE CAR AND SAW SMOKE COMING FROM UNDER THE HOOD. SON RAN TO BUSHES AND 5 MINUTES OR LESS CAR ENGINE BURST INTO FLAMES.

NHTSA ODI 11066433

Nov 26, 2017Transmission & drivetrainBrakesEngineCrash

SUDDEN UNINTENTIONAL ACCELERATION ON A HIGHWAY GOING APPROXIMATELY 45 MPH. SAW BRAKE LIGHTS ON VEHICLES AND STARTED BRAKING. SUDDENLY, MY VEHICLE SPED UP, CATCHING UP TO THE VEHICLE AHEAD OF ME. THE FRONT OF THE CAR WAS BOBBING UP AND DOWN, BUT NOT STOPPING THE VEHICLE. I DO NOT KNOW HOW FAST I WAS GOING WHEN I FINALLY HIT THE OTHER VEHICLE. WE BOTH GOT OUT OF OUR VEHICLES AND TO MY SURPRISE, THERE WAS NO DAMAGE ON EITHER VEHICLE. (MIRACLE) THERE WAS NO POLICE OR TOW TRUCKS CALLED. I WAS ABLE TO GET MY CAR HOME SAFELY. MY CAR WILL PROBABLY BE SOLD BY THE TIME YOU READ THIS. ALSO, THERE WERE NO INJURIES. I WAS SO NERVOUS I DID NOT KNOW WHAT KIND OF VEHICLE I HIT OR IF THERE WERE OTHER PASSENGERS.

NHTSA ODI 11048498

Sep 28, 2017Electrical systemEngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER, THE POWER STEERING SEIZED, AND THE INSTRUMENT PANEL FULLY ILLUMINATED. IN ADDITION, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND ASSISTED WITH PUSHING THE VEHICLE OFF THE ROAD. THE FIRE DEPARTMENT USED A HEAT GUN TO CONFIRM THAT THERE WAS NO COMBUSTION OR FIRE WITHIN THE ENGINE; HOWEVER, THE SMOKE AND ODOR ORIGINATED FROM THE ENGINE. THE FIRE REPORT STATUS WAS UNKNOWN. THERE WAS NO FIRE TO EXTINGUISH. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (FAIRFAX HYUNDAI, 10925 FAIRFAX BLVD, FAIRFAX, VA, 22030) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WILL BE REPAIRED UNDER THE WARRANTY. THE MANUFACTURER CONFIRMED THE FAILURE WAS DUE TO A BROCHURE THAT WAS RECEIVED IN THE MAIL THE DAY AFTER THE FAILURE, BUT IT WAS NOT A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

NHTSA ODI 11030381

Aug 17, 2017EngineFire

I WAS DRIVING ON THE FREEWAY WHEN MY 2012 HYUNDAI SONATA BEGAN MAKING A RATTLING SOUND AND LOSE POWER AND THE ENGINE DIED. THERE WERE NO CHECK ENGINE LIGHTS, OIL LIGHTS OR OVERHEATING GAUGE INDICATIONS PRIOR TO THIS. AS I WAS PULLING TO THE SIDE OF THE FREEWAY SMOKE BEGAN COMING FROM UNDER THE HOOD. WHEN I STOPPED ON THE SIDE OF THE FREEWAY AND OPENED THE HOOD, THE BOTTOM PORTION OF THE ENGINE WAS ON FIRE AND I COULD SEE THE FLAMES COMING OUT FROM UNDERNEATH.

NHTSA ODI 11016078

Feb 10, 2017Electrical systemBrakesEngineCrash2 injuries

I PURCHASED THE CAR IN JUNE 2014 IT WAS USED AND HAD 38,940 MILES. I'VE HAD TO BUY THREE 3 STARTERS & 1 BATTERY SINCE I BOUGHT IT. THE MECHANIC IN FLORIDA STATED THERE WAS AN ELECTRICAL ISSUE WHICH WAS SHORTING OUT MY STARTER/BATTERY. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FL, AFTER THE FIRST STARTER DIED, I DO NOT RECALL THE EXACT DATE AND THEY TOLD ME TO GET A REFUND FROM HYUNDAI AS IT WAS STILL UNDER WARRANTY. I WOULD HAVE BEEN BETWEEN SEPT.-DEC. 2014. I HAVE ONLY BEEN REIMBURSED $310.00 FROM HYUNDAI TO DATE FOR THE FIRST STARTER. I GET MY OIL CHANGED EVERY 3,000-5,000 MILES. I TOOK THE CAR TO LITHIA HYUNDAI IN FRESNO TWICE, JAN. 2016 FOR RECALL 132 ' THEY CLAIMED NOTHING IS WRONG. SEVEN MONTHS LATER I HAVE THE SAME ISSUE. FIRST COMPLAINT, WHILE DRIVING THE CAR HOME LAST NIGHT THE CAR SLOWED DOWN AND STALLED WHILE DRIVING; I HAD TO TAP THE GAS PEDAL SEVERAL TIMES AND THE CAR TOOK OFF. THIS HAPPENED ON A BUSY ROAD WITH CARS AROUND. WHEN BACKING THE CAR, THERE IS A KNOCKING NOISE. THIS MORNING, THE CAR DID THE SAME THING ON MY WAY TO WORK AND I ALMOST HAD AN ACCIDENT, BECAUSE IT WOULD SLOW DOWN WHILE MY FOOT IS ON THE GAS PEDAL ' IT WAS LIKE I AM RUNNING OUT OF GAS AND I HAVE THE TANK ALMOST FULL. IT WOULD TAKE OFF AGAIN AFTER TAPPING THE GAS PEDAL SEVERAL TIMES. THIS WAS ON A VERY BUSY ROAD WITH A LOT OF CARS. MY FIANC TOOK THE CAR AUGUST 2016 TO VISALIA HYUNDAI AND THEY TRIED TO CLAIM MY CAR/VIN # DOES NOT SHOW IT AS BEING UNDER RECALL. I HAD TO PAY $81.00 TO GET THAT FIXED AND THAT ISSUE WAS PART OF A RECALL AS WELL BUT I WAS TOLD MY VIN # DID NOT SHOW UP FOR IT. I HAVE HAD ELECTRICAL ISSUES AND ENGINE ISSUES WITH THIS VEHICLE SINCE 2014 & HYUNDAI HAS DONE NOTHING. I BROUGHT MY VEHICLE TO THE DEALER WHILE STILL UNDER WARRANTY, THEY FAILED TO DO ANYTHING. I'VE PAID A LOT OF $$$ MONTHLY FOR THIS CAR & ON REPAIRS FOR A CAR THAT ISN'T SAFE. *TR

NHTSA ODI 10953840

Aug 15, 2016Electrical systemEngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE INDEPENDENTLY DECELERATED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL FLASHED. THE CONTACT PULLED OVER AND DISCOVERED THAT THE VEHICLE WAS ON FIRE UNDERNEATH THE FRONT END. THE POLICE EXTINGUISHED THE FIRE, BUT A FIRE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,658.

NHTSA ODI 10895904

Jul 11, 2016EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 45 MPH, WHITE SMOKE EMITTED UNDER THE HOOD. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED BLACK SMOKE AND FIRE NEXT TO THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT FRACTURED METAL FRAGMENTS WERE IN THE ENGINE, WHICH CAUSED IT TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ODI 10884112

Jul 7, 2016EngineFire

TL* THE CONTACT OWNED A 2012 HYUNDAI SONATA. WHILE MAKING A TURN AT 5 MPH, SMOKE AND FLAMES EMITTED FROM THE HOOD OF THE VEHICLE. THE CONTACT PARKED AND EXITED THE VEHICLE. A FIRE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 10883323

Apr 28, 2016AirbagsBody & structureEngineCrash

RECALL CAMPAIGN 132. VEHICLE STALLED/LOCKED UP CAUSING A COLLISION WITH HEAVY FRONT END DAMAGE.

NHTSA ODI 10862089

Feb 24, 2016EngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), A BURNING ODOR WAS DETECTED IN THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10838002

Feb 8, 2016Fuel System, DieselEngineFire

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, AN ABNORMAL BURNING ODOR WAS NOTICED INSIDE OF THE VEHICLE AND A STRONG FUEL ODOR EMITTED FROM THE VEHICLE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT A KNOCKING SOUND WAS HEARD WHEN THE VEHICLE WAS IDLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE DEALER STATED THAT THE VEHICLE DID NOT REQUIRE THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ODI 10824796

Nov 2, 2015EngineFire

IN AUGUST, 2015 MY ENGINE SEIZED ON MY WHILE DRIVING; THERE WERE NO WARNING LIGHTS NOR ANY WARNING THAT ANYTHING WAS WRONG WITH THE CAR. THANKFULLY I WAS DRIVING 20 MPH ON A LOCAL RESIDEINTIAL STREET WITH NO CARS BEHIND ME SO I WAS NOT INJURED. HAD I BEEN ON THE HIGHWAY I WOULD HAVE BEEN SEVERELY INJURED IF NOT KILLED DUE THE IMMEDIACY OF THE CAR SHUTTING DOWN DEAD IN ITS TRACKS. A LOCAL HYUNDAI DEALERSHIP INSTALLED A BRAND NEW ENGINE AND THE CAR WAS RETURNED TO ME. I FOUND OUT A COUPLE OF WEEKS AFTER RECEIVING MY CAR BACK THAT HYUNDAI WAS PUTTING OUT A RECALL FOR ALL 2011/2012 SONATAS YET I FOUND IT INTERESTING THAT I HAD NOT RECEIVED ANY PAPERWORK. ON OCTOBER 11, 2015 MY CAR CAUGHT ON FIRE WHILE I WAS DRIVING. THE ENGINE SEIZED, I LOST MY BRAKES AND MY ABILITY TO STEER THE VEHICLE. THANKFULLY I WAS TRAVELLING UP HILL SO THE CAR STOPPED ON ITS OWN WHILE IT SAT THERE AND BURNED AND MORE THANKFULLY, ALL THREE PASSENGERS WERE ABLE TO GET OUT OF THE CAR UNHARMED. THE INITIAL INSPECTION CONFIRMED THAT IT WAS AN ENGINE FIRE WHILE FURTHER INVESTIGATION IS UNDERWAY. AFTER THIS INCIDENT I BEGAN RESEARCHING THE INTERNET TO FIND OUT IF THERE HAD BEEN OTHER INCIDENTS TO FIND OUT THAT THERE HAD BEEN, THAT THIS HAD BEEN GOING ON FOR SOME TIME WITH ENGINES SEIZING AS WELL AS CATCHING FIRE. ON FRIDAY OCTOBER 30TH I RECEIVED A RECALL NOTICE BUT WITH NO CLEAR INSTRUCTIONS...JUST A "SIT BACK AND WAIT TO BE CONTACTED WITH A NEXT STEP". I DO NOT FEEL THAT HYUNDAI IS DOING ENOUGH TO NOTIFY OWNERS OF THE POTENTIAL DANGERS INVOLVED. THE ENGINES SEIZING IS ENOUGH TO CAUSE A POTENTIAL DEATH NOT TO MENTION THE ENGINES CATCHING ON FIRE. MORE NEEDS TO BE DONE TO REMEDY THIS IN A MORE EXPEDITIOUS FASHION. I AM NOTIFYING EVERY AGENCY POSSIBLE IN HOPES OF AVOIDING ANYONE ELSE FROM EXPERIENCING WHAT I HAVE - TWICE!

NHTSA ODI 10787681

Oct 22, 2015EngineFire

I WAS DRIVING MY 2012 SONATA ON THE INTERSTATE AT NORMAL SPEEDS, WHEN I HEARD A BANG AND THEN SOME CLICKING COMING FROM THE ENGINE. THE ENGINE LIGHT CAME ON, SO I PULLED OVER QUICKLY. WHEN I GOT OUT OF THE VEHICLE, WHITE SMOKE WAS COMING FROM UNDER THE HOOD. WHEN I GOT OUT, THERE WAS A SMALL FIRE ON THE LEFT SIDE OF THE ENGINE. I CALLED 911 WHEN MY QUICK ATTEMPT TO PUT THE FIRE OUT WITH A BOTTLE OF WATER WAS USELESS. I WAS ADVISED BY 911 TO GET CLEAR OF THE CAR AND SO I WATCHED AS MY CAR WITH LESS THEN 35,000 MILES BURNED. THE VEHICLE WAS A TOTAL LOSS. THERE HAD BEEN NO ISSUES WITH THE CAR UP UNTIL THIS FIRE. IT TOTALLY BURNED IN ABOUT 15 MINUTES.

NHTSA ODI 10785478

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Hyundai Sonata Hev verdict →