Home · 2012 Hyundai Santa Fe Hybrid Hev · Complaints

What 352 owners told NHTSA about the 2012 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (352)Crash / fire / injury (41)Engine (228)Electrical system (43)Speed control (40)Brakes (28)Transmission & drivetrain (24)Steering (16)Suspension (14)Fuel system (12)Lights (12)Body & structure (7)

12 of 352 complaints match · Lights · clear filters

May 3, 2024LightsEngine

I have complained about this previously to recall, and it's doing it again. My engine shut off while driving its happened on the Fred harrman bridge twice now. All the dashboard lights come on and the engine shuts off I had to put it in neutral and restart it. It very dangerous and scarey experience. Also one of my passerger head light doesn't come on sometimes and the back driver side tail light. I can get out and hit it then it will come on. I have been pulled over by the police for it once before I told them it works just hit it. He did told me to get that fixed and gave me a warning. I can't afford to eletbeledtrical done little alone an engine please help. Call should have the first report as well.

NHTSA ODI 11586717

Oct 18, 2023Electrical systemLights

Per the mandated law in September of 2001 all vehicles sold in the United States are required to have a trunk release on the inside. The 2012 Hyundai Santa Fe does not. The 2012 Hyundai Santa Fe small SUV are very known for the lights to go out due to condensation in the tail lights. So needless to say it was built poorly as an owner like myself has to constantly change the tail lights or be rear-ended because I have NO brake lights. To me this is a serious issue. One that Hyundai has failed to correct. However, I recently took my vehicle in to be serviced and to have the tails lights changed. The dealership Lithia Hyundai of Alaska informed me they could not do them because I had to much water in the tail light cover and that they couldn't get into the trunk due to my junction box having failure. Well I suggested they fix the light cover and change the bulbs so I wouldn't get hit from the back. Service advise there was NO way to open the trunk from the inside. That I had to pay 5000.00 to fix one part to be able to open the trunk. I advised that was illegal per NHTSA and they stated they never heard of that. I would like to make this complaint because even though I cannot get one thing fix I should still be able to get my trunk open from the inside, to fix my brake light bulbs.

NHTSA ODI 11550541

Jul 1, 2023Lights

Brake lights keep failing. Have replaced wiring harness, bulbs and brake switch twice now. Super unsafe to not have brake lights on your vehical

NHTSA ODI 11529887

Jun 22, 2019Electrical systemLights

RIGHT REAR BRAKE LIGHT ASSEMBLY LEAKS WATER SHORTING OUT THE RIGHT REAR BRAKE LIGHT, THIS SHOULD BE A PRODUCT RECALL

NHTSA ODI 11221930

Apr 14, 2019Lights

ADD MY REAR TAIL LIGHT ASSEMBLIES FILLING WITH WATER AND CONDENSATION TO THE LIST OF COMPLAINTS. BACK UP AND BRAKE LIGHT BULBS MUST BE REPLACED AFTER ANY HEAVY RAIN EVENT.

NHTSA ODI 11196094

Jan 7, 2018Lights

DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT, CAUSING TAIL LIGHT BULBS TO CRACK AND BLOW OUT. SEVERAL YOUTUBE VIDEOS SHOW FIXES, SO THIS IS OBVIOUSLY AN ISSUE.

NHTSA ODI 11061000

Nov 15, 2017Lights

DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT.

NHTSA ODI 11046375

Jul 28, 2017Lights

A SAFETY ACCIDENT HAS NOT HAPPEN WITH MY VEHICLE BUT I DO NOT FEEL SAFE DRIVING SOMEWHERE AT NIGHT SINCE MY FRONT DOME LIGHTS HAVE QUIT WORKING WHEN I OPEN MY DOOR. I DON'T HAVE ANY WARRANTY BECAUSE Y'ALL TOOK AWAY THE GOOD WARRANTY SINCE THE CAR WAS ORIGINALLY MY MOTHER'S.PLEASE RECALL

NHTSA ODI 11011187

Jun 1, 2017Lights

MOISTURE INSIDE BOTH TAIL LIGHT ASSEMBLIES

NHTSA ODI 10992602

Mar 29, 2017Lights

REAR DRIVERS TAIL LIGHT FILLING UP WITH WATER.

NHTSA ODI 10969239

May 24, 2015LightsVisibility & wipers

WHILE DRIVING HOME FROM WORK, IT GOT DARK, SO I TURNED ON THE LIGHTS ( THE LOW BEAMS) I WAS ON THE FREEWAY, THEY SEEMED FINE BUT WHEN I EXITED THE FREEWAY ONTO A DARK SURFACE ROAD, I WAS UNABLE TO SEE MORE THAN 30 FEET AHEAD OF ME . THERE WAS TOTAL BLACKNESS ABOVE THE LIGHTS. THEY ARE NOT SET PROPERLY.I LOOKED ONLINE TO RESEARCH IF OTHERS HAVE HAD THIS PROBLEM AND I FOUND OUT THAT IT IS COMMON AND PEOPLE ARE JUST DRIVING WITH THEIR HIGHBEAMS ON TO CORRECT THIS THE LOW BEAMS ARE SET AT A TERRIBLE ANGLE, IT'S CRAZY HOW BAD THEY ARE. I LIVE IN A RURAL AREA AND CAN NOT USE THE LOW BEAMS AT ALL. THEY DO NOT ILLUMINATE FAR ENOUGH INTO THE DISTANCE TO MAKE DRIVING AT NIGHT , SAFE. I PURCHASED THIS CAR FROM A DEALER 11 DAYS AGO. I DID NOT TEST DRIVE THE CAR AT NIGHT, HAD I DONE SO I WOULD HAVE ASKED TO HAVE THE LIGHTS ADJUSTED.I WOULD LIKE YOU TO LOOK INTO THIS, AS I BELIEVE THIS MODEL VEHICLE SHOULD BE RECALLED TO HAVE THE HEAD LIGHT ADJUSTMENT FIXED IN ORDER TO DRIVE SAFELY AT NIGHT AND AS NOT TO BLIND OTHER DRIVERS BY DRIVING WITH THE HIGH BEAMS ON.

NHTSA ODI 10721192

Jun 26, 2012Lights

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE CONTACT EXPERIENCED EXTREMELY POOR VISIBILITY. WHEN THE CONTACT DROVE DOWN A HILL, SHE STATED THAT THE HEADLIGHTS PROVIDED LIMITED VIEW. THE HIGH BEAM HEADLIGHTS HAD TO BE ILLUMINATED IN ORDER TO SEE THE ROAD CLEARLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 08/23/12*LJ UPDATED 08/23/12

NHTSA ODI 10463140

Working with the data? Download all 352 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Hyundai Santa Fe Hybrid Hev verdict →