Sep 7, 2016Speed controlBrakesCrash
AS EARLY AS LAST SUMMER, MY 2012 HYUNDAI SANTA FE STARTED TO (INTERMITTENTLY) ACCELERATE WHEN I STEPPED ON THE BRAKE. FRANKLY, I THOUGHT IT WAS RELATED TO THE SANDALS I WAS WEARING. I THOUGHT I WAS OCCASIONALLY STEPPING ON THE GAS AND THE BRAKE AT THE SAME TIME (I HAVE VERY BIG FEET -- SIZE FIFTEEN). THE PROBLEM STOPPED WHEN I SWITCHED SHOES (WHICH ALSO CORRESPONDED TO THE END OF SUMMER). THE PROBLEM CAME BACK INTERMITTENTLY THIS SUMMER AND IS NOW REPEATABLE. WHEN I AM GOING DOWN A STEEP HILL AT SPEEDS OVER ABOUT 20 MPH, THE ENGINE RPM'S INCREASE WHEN I STEP ON THE BRAKE. IT DOES THAT WHILE IN GEAR AND WHILE IN NEUTRAL. OBVIOUSLY, IF THE DRIVE TRAIN IS IN GEAR, THE ENGINE "FIGHTS AGAINST" THE BRAKE; IF THE DRIVE TRAIN IS IN NEUTRAL, THE ENGINE REVS. IF THE ENGINE IS IN NEUTRAL OR IS SHIFTED INTO NEUTRAL AFTER THE ACCELERATION STARTS, THE ENGINE RACES UNTIL I LET OFF THE BRAKE. IT HAS GONE AS HIGH AS 4-5 K RPM BEFORE I LET OFF THE BRAKE. ALL THAT'S REQUIRED TO GET THE CAR TO RETURN TO NORMAL IDLE IS THAT I PUMP THE BRAKE (LET OFF THE BRAKE ALL THE WAY -- I CAN IMMEDIATELY RE-APPLY THE BRAKE AND THE PROBLEM WON'T HAPPEN AGAIN). I HAVE IDENTIFIED A STRETCH OF ROAD NEAR MY HOUSE WHERE THE PROBLEM ALWAYS OCCURS. DRIVING EAST AT THE END OF WALNUT STREET AT THE INTERSECTION OF WALNUT AND BOSTON HILL CIRCLE, NEAR SOUTH STREET IN SHREWSBURY, MA 01545, IT PROBLEMS ALWAYS REPLICATES. IT ALSO ALWAYS HAPPENS AT THE BEND IN THE ROAD WHILE GOING DOWN HILL ON BOSTON HILL CIRCLE... UPDATED10/13/16 *BF ...VIDEO AVAILABLE *TR
NHTSA ODI 10904321
Jan 27, 2016Body & structureSpeed controlWheelsCrash
I WAS TURNING INTO A PARKING LOT DOING ABOUT 5MPH WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH RATE OF SPEED, TOOK ME OVER A CEMENT BARRIER, A CURB, WENT AIRBORNE, LANDED IN A BUSH WHICH IT TORE IN HALF AND TOOK WITH ME, ACROSS THE SIDEWALK AND SPUN IN THE MIDDLE OF A BUSY INTERSECTION BEFORE THE TIRE BLEW OFF THE RIM AND I GOT IT TO STOP. IT WAS TOWED TO THE DEALERSHIP WHERE IT HAS BEEN FOR ONE MONTH AS HYUNDAI DRAGGED THEIR HEELS UNTIL I GOT ANGRY AND EMAILED THEM. TWO DAYS AFTER I EMAILED THEM I GOT THE FOLLOWING LEAVING ME WITH THE REPAIRS AS WELL AS PAYING FOR THE RENTAL FOR A MONTH. THANK YOU FOR YOUR RECENT CORRESPONDENCE. WE HAVE THOROUGHLY REVIEWED YOUR COMMENTS AND REGRET THE CIRCUMSTANCES YOU HAVE EXPERIENCED. WE HAVE REVIEWED THE MATERIALS PROVIDED AND INSPECTED YOUR SANTA FE. THE ENTIRE ACCELERATION SYSTEM, INCLUDING THE PEDALS AND THROTTLE, THE BRAKE SYSTEM, AND THE TRANSMISSION WERE THOROUGHLY REVIEWED AND CHECKED. WE WERE UNABLE TO FIND ANY MALFUNCTIONS OR DEFECTS THAT WOULD HAVE RESULTED IN THE CONDITION YOU CLAIM CAUSED YOUR ACCIDENT. *TR
NHTSA ODI 10822671
Apr 28, 2015Speed controlBrakesCrash
TODAY APRIL 28, 2015, MY MOTHER, DAUGHTER AND I WERE COMING HOME FROM RUNNING AN ERRAND, WHEN WE CAME TO ARE HOUSE WE PULLED UP AND WENT IN REVERSE TO PULL INTO THE DRIVE WAY LIKE NORMAL SO WE CAN PARK THE CAR IN THE GARAGE. WHEN WE PULLED IN WE WERE GOING JUST 5MPH. THEN SUDDENLY WHEN MY MOM WAS PUSHING THE BRAKE THE STOP AND PUT THE CAR INTO PARK. THE CAR OUT OF NO WHERE LURCHED AND CRASHED INTO ARE WASHER, WATER HEATER , AND CAUSED THE BACK WINDSHIELD TO SHATTER. AN WE HAVE HAD THIS CAR FOR 3 YEARS AND ITS ALWAYS THE SAME ROUTINE, SO WERE VERY SHOOK UP ON HOW THIS COULD HAPPEN. EVEN THOUGH THIS HAPPENED AT A RESIDENT IM FILING THIS SINCE IT COULD HAPPEN ANYWHERE TO ANOTHER CAR. *TR
NHTSA ODI 10713354
Feb 21, 2015Speed controlCrash
FEBRUARY 20,2015 ABOUT 7:30 IN THE EVENING AS I WAS GOING UP A GRADE TOWARDS A RED LIGHT , MY CAR SURGED FORWARD WHEN I WAS BRAKING. I APPLIED MORE PRESSURE BUT THE CAR DID NOT STOP UNTIL I THREW IT INTO PARK AND HAD HIT THE CAR IN FRONT OF ME. I CALLED 911 TO REPORT THE ACCIDENT. THE CAR IN FRONT HAD SOME GATE CRACK. MY CAR HAD CRACKED PLASTIC UNDER THE BUMPER AND MARKS ON THE PLASTIC PART OF THE BUMPER. *TR
NHTSA ODI 10689747
Jun 1, 2014Speed controlBrakesCrash
I WAS TURNING RIGHT INTO A PARKING SPACE, APPLIED THE BRAKES AND THE VEHICLE SURGED/ACCELERATED. IT WENT OVER A CURB AND HIT ANOTHER VEHICLE. WHEN IT STOPPED I LOOKED DOWN AND MY FOOT WAS INDEED ON THE BRAKES, TO THE FLOOR. A SIMILAR THING HAPPENED TWICE BEFORE. I WAS TURNING ONTO ANOTHER STREET AND THE CAR FELT LIKE IT SURGED. FORTUNATELY BOTH TIMES THERE WAS NO ONE IN THE OTHER LANE OR IN FRONT OF ME. *TR
NHTSA ODI 10595387
Jul 16, 2013Speed controlCrash
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE SUDDENLY ACCELERATED AFTER SHE MADE A RIGHT TURN. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT HAD TO CONTINUE TO APPLYING THE BRAKES IN ORDER TO STOP THE VEHICLE AFTER IT CRASHED INTO THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. *TR
NHTSA ODI 10525115
Jan 11, 2013Body & structureSpeed controlEngineCrash
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
NHTSA ODI 10492316
Oct 25, 2012Speed controlCrash
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NOT INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO THAT THERE WAS STATIC ELECTRICITY BUILT UP CAUSINGTHE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 6,210.
NHTSA ODI 10482200
Sep 17, 2012Speed controlCrash
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN INTO A PARKING SPOT THE VEHICLE LUNGED FORWARD AND SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A BUSH AND WENT THROUGH A FENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
NHTSA ODI 10475682
Sep 14, 2012Speed controlCrash
MY SANTA FE HYUNDAI 2012 ACCELERATED UNINTENTIONALLY WHEN I WAS TURNING INTO A PARKING SPOT. I WAS MAKING A RIGHT TURN INTO THE PARKING SPOT WHEN IT LURCHED FULL THROTTLE OVER TWO BUSHES AND KNOCKED DOWN A BLACK IRON FENCE AND I PRESSED ON THE BRAKES AND I WAS ON THE SIDE WALK. I COULD HAVE HIT A PEDESTRIAN! IT WAS VERY FRIGHTENING. *TR
NHTSA ODI 10475468
Nov 2, 2011Transmission & drivetrainSpeed controlElectronic Stability Control (esc)Crash
DRIVER WAS PULLING INTO A PARKING SPACE WHEN SANTA FE SUDDENLY SURGED OR LUNGED FORWARD AND TO THE RIGHT CAUSING CAR TO JUMP OVER A CONCRETE BUMPER AND INTO ANOTHER CAR PARKED AT A 90-DEGREE ANGLE. AFTER THE ACCIDENT INVESTIGATION WAS CLEARED DRIVER PROCEEDED TO THE LOCAL DEALERSHIP. ENROUTE THE SANTA FE WOULD NOT SHIFT OUT OF LOW GEAR. DEALER CLAIMED THE EVENTS COULD NOT BE DUPLICATED. *TR
NHTSA ODI 10433996