Jan 27, 2016Body & structureSpeed controlWheelsCrash
I WAS TURNING INTO A PARKING LOT DOING ABOUT 5MPH WHEN THE VEHICLE SUDDENLY ACCELERATED TO A HIGH RATE OF SPEED, TOOK ME OVER A CEMENT BARRIER, A CURB, WENT AIRBORNE, LANDED IN A BUSH WHICH IT TORE IN HALF AND TOOK WITH ME, ACROSS THE SIDEWALK AND SPUN IN THE MIDDLE OF A BUSY INTERSECTION BEFORE THE TIRE BLEW OFF THE RIM AND I GOT IT TO STOP. IT WAS TOWED TO THE DEALERSHIP WHERE IT HAS BEEN FOR ONE MONTH AS HYUNDAI DRAGGED THEIR HEELS UNTIL I GOT ANGRY AND EMAILED THEM. TWO DAYS AFTER I EMAILED THEM I GOT THE FOLLOWING LEAVING ME WITH THE REPAIRS AS WELL AS PAYING FOR THE RENTAL FOR A MONTH. THANK YOU FOR YOUR RECENT CORRESPONDENCE. WE HAVE THOROUGHLY REVIEWED YOUR COMMENTS AND REGRET THE CIRCUMSTANCES YOU HAVE EXPERIENCED. WE HAVE REVIEWED THE MATERIALS PROVIDED AND INSPECTED YOUR SANTA FE. THE ENTIRE ACCELERATION SYSTEM, INCLUDING THE PEDALS AND THROTTLE, THE BRAKE SYSTEM, AND THE TRANSMISSION WERE THOROUGHLY REVIEWED AND CHECKED. WE WERE UNABLE TO FIND ANY MALFUNCTIONS OR DEFECTS THAT WOULD HAVE RESULTED IN THE CONDITION YOU CLAIM CAUSED YOUR ACCIDENT. *TR
NHTSA ODI 10822671
Jan 16, 2013Transmission & drivetrainBody & structureEngineCrash
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
NHTSA ODI 10493260
Jan 11, 2013Body & structureSpeed controlEngineCrash
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
NHTSA ODI 10492316