What 352 owners told NHTSA about the 2012 Hyundai Santa Fe Hev

STOPPED AT A RED LIGHT THE BRAKES FAILED TO WORK. *TR

NHTSA ODI 10476825

I PULLED INTO A PARKING LOT, IN FRONT OF A BAKERY, AND STOPPED TO ALLOW A CAR TO LEAVE A PARKING SPOT. I THEN PROCEEDED TO PULL INTO THE VACANT PARKING SPOT AND WHEN I APPLIED THE BRAKES, THE VEHICLE SOUNDED LIKE IT WAS ACTUALLY GUNNING INTO A HIGHER GEAR, AND AS I WAS PUSHING HARDER DOWN ON THE BRAKE WITH MY RIGHT FOOT THE VEHICLE JUMPED THE SIDEWALK IN FRONT OF THE BAKERY. I PROCEEDED TO APPLY BOTH MY FEET TO THE BRAKES IN HOPES THAT THE VEHICLE WOULD STOP, AND IT DID. THANKFULLY NO ONE WAS INJURED AND THE VEHICLE STOPPED BEFORE ENTERING THE BAKERY WINDOW. I CALLED THE DEALERSHIP AND ARRANGED FOR THEM TO TOW IT TO THEIR MECHANICS DEPARTMENT. *TR

NHTSA ODI 10467753

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE BRAKE PEDAL WAS ENGAGED; THERE WAS A DELAYED RESPONSE AND SHE ALSO HEARD A SQUEAKY NOISE. IN ADDITION, THE PEDAL EXTENDED TO THE FLOOR ABRUPTLY AND THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN STATED THE DEFECT WAS A COMMON ISSUE. THERE WAS A RECALL RELATED TO THE BRAKE MALFUNCTION ASSOCIATED WITH THE 2011 MODEL YEAR VEHICLES UNDER NHTSA RECALL CAMPAIGN NUMBER 10V613000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION DISC: CALIPER). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

NHTSA ODI 10438540