What 152 owners told NHTSA about the 2012 Hyundai Accent 5

On the [XXX], my 2012 Hyundai Accent caught fire in the engine compartment and engulfed in flames. Right before the fire started, smoke came out of the air vents into the car, causing me to become stifled and choke for several minutes. Smoke was also coming out of the hood. At that point, I lifted the hood and there were flames coming out of the engine. During the past six months prior to the fire, I developed a chronic cough and now believe it might have been attributed to fumes that I have been inhaling through the air vents from my car's engine. My [XXX] mother and [XXX] son have suffered headaches, coughing, sore throat and congestion when riding in my car with the air conditioner turned on. The remains of the vehicle were inspected by the Rockdale County Fire Department after they extinguished the fire. What remains of the car is available for inspection in Rockdale County Ga at a tow yard designated by the Rockdale County emergency rescue team members who assisted me. It was too damaged to tow to my home. There were no warning lamps, messages or other symptoms of the problem prior to the engine catching fire on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11657658

The contact owned a 2012 Hyundai Accent. The contact stated that after the vehicle was occupied and parked in the residence, the contact started the vehicle to let the engine warm up went inside his home then returned outside from his home and noticed the engine was burning. The contact opened the hood of the vehicle to see where the fire was coming from and turned the vehicle off. The contact grabbed the water hose and attempted to extinguish the fire but was unsuccessful.  The contact mentioned he did call 911. The contact did not sustain injuries.  No medical attention was sought. No police report was filed. The fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the contact's driveway and the fire spread causing damage. No Fire department report was filed. The vehicle currently remained on the scene. The contact related the failure to the NHTSA Campaign Number: 23V651000(SERVICE BRAKES, HYDRAULIC). The insurance company had not been contacted yet. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11645116

Hyundai's current handling of recall 251 is inadequate, posing significant danger to drivers and passengers. Hyundai's remedy for Recall 251 replaces ABS fuse with a lower amperage fuse. While this may prevent fires caused by brake fluid leaks, it disables the ABS, introducing severe safety hazards: •Without ABS, the risk of wheel lockup during heavy braking increases, leading to skidding and loss of control. •ABS reduces stopping distances, especially on slippery surfaces. Disabling it may result in longer stopping distances, raising collision risks. •Drivers accustomed to ABS may not be prepared for how the vehicle behaves without it, potentially leading to improper braking. Federal regulations mandate that all U.S. cars and minivans manufactured in 2012 or later must have four-wheel ABS. By disabling the ABS, Hyundai circumvents this requirement, compromising safety. Despite attempts to communicate these safety issues, Hyundai has shown inadequate response. This suggests a disregard for customer safety and an effort to avoid liability and the cost of providing loaner vehicles or temporary replacements. Hyundai has not offered alternative transportation to affected drivers. Given these safety risks and Hyundai's inadequate response, we urgently request NHTSA to: 1.Ensure Recall 251 Remedy does not compromise safety by disabling the ABS. 2.Hold Hyundai accountable for maintaining four-wheel ABS in affected vehicles. 3.Require Hyundai to develop a safer recall remedy that: oFixes the Root Cause: Properly addresses the brake fluid leak to eliminate the fire risk without compromising the ABS. oMaintains ABS Functionality: Ensures the ABS system remains fully operational. oProvides Safety Support: Advises vehicle owners not to drive affected vehicles until the new remedy is implemented and provides loaner vehicles or temporary replacements. We urge the NHTSA to take immediate & decisive action to compel Hyundai to develop a safer, more effective solution.

NHTSA ODI 11602480

I WAS TRAVELLING EAST BOUND ON MEMPHIS AVENUE AT APPROXIMATELY 35 MPH APPROACHING TIEDEMAN ROAD IN BROOKLYN, OHIO. I ATTEMPTED TO APPLY THE BRAKES WHICH GAVE A RUBBING AND GRINDING NOISE AND CAUSED MY 2012 HYUNDAI ACCENT TO REAR END ANOTHER VEHICLE RESULTING IN A TOTAL LOSS TO MY VEHICLE. THE AIR BAGS DID NOT DEPLOY AND I WAS TREATED FOR CONTUSIONS TO MY RIBS, ARMS, STOMACH, SHOULDER AND FACE AS WELL AS A SPRAIN TO MY WRIST. MY VEHICLE SUSTAINED SUBSTANTIAL DAMAGE AND WAS A TOTAL LOSS, SO WHY DIDN'T THE AIR BAGS DEPLOY!!

NHTSA ODI 10747070

WE PURCHASED A 2012 HYUNDAI ACCENT ON OCTOBER 19, 2011. FROM THE VERY FIRST DAY WE STARTED HAVING ISSUES WHERE THE BRAKES WOULD NOT BRAKE AT TIMES AND WOULD HAVE BOUTS OF UNINTENDED ACCELERATION. FROM THE FIRST DAY OF PURCHASE WE ADVISED THE HYUNDAI DEALERSHIP AND EVEN BROUGHT IN OUR VEHICLE TO BE LOOKED AT. THEY REFUSED TO DO ANY KIND OF DIAGNOSTIC AND SAID THAT I WAS BEING A PARANOID WOMAN AND NEW MOMS TEND TO WORRY TOO MUCH. MY HUSBAND AND I HAVE BOTH DRIVEN THIS VEHICLE AND EXPERIENCED THIS ISSUE. WE ADVISED HYUNDAI, THE DEALERSHIP AND OUR INSURANCE COMPANY OF THE ISSUE. EACH TIME WE BROUGHT THE CAR INTO THE DEALERSHIP THE ACTED VERY CAVALIER AS IT WAS "NOT A BIG DEAL" AND WOULD SEND US ON OUR WAY. WE HAD VARIOUS COMMUNICATIONS AND HAVE PAPERWORK WHERE THE DEALERSHIP NOTED WE WERE COMPLAINING OF THE BRAKES NOT WORKING AND THEN THEY WOULD STATE THEY DID NOT/WILL NOT DO A DIAGNOSTIC. I WOULD NOT ALLOW MY CHILDREN TO RIDE IN THIS VEHICLE FURTHER AS IT BECAME APPARENT THAT THIS WAS NOT ONLY GOING TO KEEP HAPPENING BUT AS TIME PASSED IT HAPPENED MORE FREQUENTLY AND CAUSED ME TO FEAR FOR MY LIFE. IN DECEMBER 2013 I ADVISED MY HUSBAND I FEARED FOR MY LIFE. ONE WEEK LATER 12/16/13 I WAS IN AN ACCIDENT WHERE I WAS SLOWLY TURNING, WENT TO BRAKE AND THE BRAKES FELT EMPTY AS THEY DID WHEN THIS WOULD HAPPEN AND THE CAR REVVED LOUDLY AND ACCELERATED AT AN EXTREME SPEED. THESE BOUTS OF UNINTENDED ACCELERATION ARE DOCUMENTED YET HYUNDAI AND THE HYUNDAI DEALERSHIP WILL NOT RESPOND APPROPRIATELY,. THEY DISMISSED MY CLAIM STATING OUR FLOOR MAT PROTECTOR WHICH LAYS FLAT AND HAS PLENTY OF CLEARANCE IS THE CAUSE HOWEVER I MUST ADVISE AND HAVE RESPONDED THAT THE FLOOR MAT PROTECTORS WERE NOT PURCHASED UNTIL THE FOLLOWING YEAR AND DID NOT GET PUT INTO THE VEHICLE UNTIL JULY OF 2013 SO THE DOCUMENTED INCIDENTS WERE MOSTLY BEFORE AND ONE IN JULY 2013 AFTER THEY HAD BEEN PLACED IN THE CAR. *TR

NHTSA ODI 10605008