What 152 owners told NHTSA about the 2012 Hyundai Accent 5

CRACKS IN BOTH REAR BRAKE ROTORS DISCOVERED DURING ROUTINE TIER ROTATION. *TR

NHTSA ODI 10632057

WE PURCHASED A 2012 HYUNDAI ACCENT ON OCTOBER 19, 2011. FROM THE VERY FIRST DAY WE STARTED HAVING ISSUES WHERE THE BRAKES WOULD NOT BRAKE AT TIMES AND WOULD HAVE BOUTS OF UNINTENDED ACCELERATION. FROM THE FIRST DAY OF PURCHASE WE ADVISED THE HYUNDAI DEALERSHIP AND EVEN BROUGHT IN OUR VEHICLE TO BE LOOKED AT. THEY REFUSED TO DO ANY KIND OF DIAGNOSTIC AND SAID THAT I WAS BEING A PARANOID WOMAN AND NEW MOMS TEND TO WORRY TOO MUCH. MY HUSBAND AND I HAVE BOTH DRIVEN THIS VEHICLE AND EXPERIENCED THIS ISSUE. WE ADVISED HYUNDAI, THE DEALERSHIP AND OUR INSURANCE COMPANY OF THE ISSUE. EACH TIME WE BROUGHT THE CAR INTO THE DEALERSHIP THE ACTED VERY CAVALIER AS IT WAS "NOT A BIG DEAL" AND WOULD SEND US ON OUR WAY. WE HAD VARIOUS COMMUNICATIONS AND HAVE PAPERWORK WHERE THE DEALERSHIP NOTED WE WERE COMPLAINING OF THE BRAKES NOT WORKING AND THEN THEY WOULD STATE THEY DID NOT/WILL NOT DO A DIAGNOSTIC. I WOULD NOT ALLOW MY CHILDREN TO RIDE IN THIS VEHICLE FURTHER AS IT BECAME APPARENT THAT THIS WAS NOT ONLY GOING TO KEEP HAPPENING BUT AS TIME PASSED IT HAPPENED MORE FREQUENTLY AND CAUSED ME TO FEAR FOR MY LIFE. IN DECEMBER 2013 I ADVISED MY HUSBAND I FEARED FOR MY LIFE. ONE WEEK LATER 12/16/13 I WAS IN AN ACCIDENT WHERE I WAS SLOWLY TURNING, WENT TO BRAKE AND THE BRAKES FELT EMPTY AS THEY DID WHEN THIS WOULD HAPPEN AND THE CAR REVVED LOUDLY AND ACCELERATED AT AN EXTREME SPEED. THESE BOUTS OF UNINTENDED ACCELERATION ARE DOCUMENTED YET HYUNDAI AND THE HYUNDAI DEALERSHIP WILL NOT RESPOND APPROPRIATELY,. THEY DISMISSED MY CLAIM STATING OUR FLOOR MAT PROTECTOR WHICH LAYS FLAT AND HAS PLENTY OF CLEARANCE IS THE CAUSE HOWEVER I MUST ADVISE AND HAVE RESPONDED THAT THE FLOOR MAT PROTECTORS WERE NOT PURCHASED UNTIL THE FOLLOWING YEAR AND DID NOT GET PUT INTO THE VEHICLE UNTIL JULY OF 2013 SO THE DOCUMENTED INCIDENTS WERE MOSTLY BEFORE AND ONE IN JULY 2013 AFTER THEY HAD BEEN PLACED IN THE CAR. *TR

NHTSA ODI 10605008

OCCASIONALLY OVER A FEW WEEK PERIOD I HEARD A NOISE LIKE SOMETHING NEEDED TO BE GREASED BUT COULD NO LOCATE AND CHECKED ENGINE BELTS WHICH SEEMED ALRIGHT. I DROVE THE CAR AND IT SEEMED TO BE DRAGGING WHILE MAINTAINING SPEED AND SLOWING DOWN QUICKLY DURING DECELERATION. I ARRIVED AT MY DESTINATION AND WALKED AROUND THE CAR. THE PASSENGER SIDE REAR TIRE AND HUB WERE SMOKING HOT. I HAD THE CAR TOWED TO THE DEALER AND THEY DID SOME KIND OF REPAIR FOR $ WITH A $10..00 PART CALLED A PKBRAKE KIT. THEY HAVE NOT PROVIDED ME WITH AN ITEMIZED BILL AND DESCRIPTION OF THE WORK PERFORMED ON MY VEHICLE WHICH I HAVE REQUESTED. THE MULTIPOINT INSPECTION PERFORMED BY DEALER STATES ADDITIONAL WORK MAY BE NECESSARY ON THE BRAKES BUT WILL NOT INFORM ME WHAT SERVICE I NEED. I AM CONFUSED HOW THERE ARE 11 REPAIR BULLETINS FOR MY CAR AND THE SERVICE DEPARTMENT NEVER SAID ANYTHING TO ME OR FIXED ANYTHING. *TR

NHTSA ODI 10595407

I WAS TRAVELING HOME FROM THE STORE MAY 3RD 2014 AND CAME INTO A CURVE ON ROUTE 20 BETWEEN PRINCETON AND ATHENS W.V.. THE CURVE WAS TO THE RIGHT IN A LOW BUT STEEP BANK AT 40 MPH AND THE RIGHT FRONT WHEEL CALIPER GRABBED CAUSING IMMEDIATE LOSS OF SPEED AND CAUSED MOMENTARY LOSS OF CONTROL BUT REGAINED AS SOON AS THE CALIPER RELEASED WHICH WAS IN APPROXIMATELY TWO SECONDS. FORTUNATELY NO ONCOMING TRAFFIC WAS AROUND OR IT COULD HAVE BEEN MESSY. THE WHEEL WAS FEELING SLUGGISH AFTER THE INCIDENT AND I'M NO LONGER HAPPY WITH THIS VEHICLE, IT IS TO DANGEROUS. THE SAME THING JUST HAPPENED AGAIN TODAY MAY 4TH 2014. *TR

NHTSA ODI 10586425

I HAVE CONTINUED TO HAVE PROBLEMS WITH THE BRAKING SYSTEM, STEERING AND SUSPENSION WHICH STARTED WHEN I WAS COMING HOME FROM PICKING MY SON UP FROM SCHOOL DEC. 21 2012. THERE WAS SNOW ON THE ROAD AND I TRIED TO SLOW DOWN GOING DOWN AN INCLINE BUT THE BRAKES CAUSED THE CAR TO JUMP, THE STEERING WOULD NOT RESPOND FAST ENOUGH AND THE SUSPENSION FELT LIKE WE WERE RIDING ON METAL RIMS. I ALMOST HIT A TELEPHONE POLE BUT WE SLOWED IN THE SOFTER SNOW WHICH WASN'T BEAT DOWN YET. EVER SINCE THEN WHEN THERE IS SNOW OR ICY ROADS ESPECIALLY UP HERE IN THE MOUNTAINS OF WEST VIRGINIA I TEST THE BRAKES, STEERING AND SUSPENSION ON THE ROAD I LIVE ON BEFORE GOING ON THE HIGHWAY. OH, I FORGOT TO MENTION THAT IF YOU SHOULD BE UNFORTUNATE ENOUGH TO HIT A POTHOLE IT DOES THROUGH THE CAR TO THE RIGHT IF YOUR RIGHT FRONT WHEEL CATCHES IT AND IF YOUR LEFT FRONT WHEEL CATCHES ONE IT WILL PUT YOU INTO ONCOMING TRAFFIC. I HAD THIS HAPPEN TO ME SEVERAL TIMES OVER THE PAST YEARS. *JS

NHTSA ODI 10579465

MY BRAKES HAD BEEN MAKING A NOISE. NOT REALLY LOUD BUT A SLIGHT GRIND. I WAS TOLD I NEEDED BRAKE PADS. I WAS GOING TO GET THEM DURING THE WEEKEND. I CAME TO A STOP AT LIGHT AND HEARD A POPPING/BANGING NOISE. I THEN COULD NOT MOVE. MY CAR WAS LOCKED UP. MY FATHER LOOKED AND THOUGHT IT WAS MAYBE EBRAKE SO WE LOADED ON TRAILER AND BROUGHT TO DEALERSHIP. IT WAS THE CALIPER, THE PISTON SHOT OFF AND LOCKED UP WHEEL. THE DEALER SAID HE HAD NEVER SEEN ANYTHING LIKE IT BUT UNFORTUNATELY IT WOULD NOT BE COVERED UNDER WARRANTY. I HAVE READ SEVERAL OTHER COMPLAINTS ABOUT THE BRAKES...I REALIZE I HAVE HIGH MILEAGE BUT I HAVE BROUGHT IT TO DEALER TWO TIMES DUE TO ISSUES WITH BRAKES - FIRST TIME I WAS TOLD IT WAS FINE, SECOND TIME I WAS TOLD PADS LOW. ???? *TR

NHTSA ODI 10562246

I AM A VERY CAUTIOUS DRIVER WHO IS VERY EASY ON MY BRAKES, TO PREVENT WEAR. I COULD NOT STOP IN TIME WHEN A VEHICLE IN FRONT OF ME SUDDENLY STOPPED AND HAD TO TURN, EVEN THOUGH I HAD PLENTY OF SPACE TO STOP, I HAD TO SWERVE IN FRONT OF ANOTHER VEHICLE BECAUSE MY BRAKES ARE WORN DOWN AT 17K MILES??? SOMETHING IS OBVIOUSLY WRONG WITH THE BRAKES IN A 2012 HYUNDAI ACCENT. THERE NEEDS TO BE A RECALL. EVEN IF I FLOOR THE BRAKE PEDAL I DON'T STOP AND HEAR GRINDING NOISES. *TR

NHTSA ODI 10558041

2012 HYUNDAI ACCENT. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY BRAKE CALIPERS AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD IN OCTOBER 2012, A SERVICE REPAIR SHOP, INFORMED THE CONSUMER, THE RIGHT REAR BRAKE PAD WAS COMPLETELY WORN OUT AND THE ROTORS NEEDED TO BE TURNED. THE LEFT REAR CALIPER HAD NOT STUCK AND THE BRAKE PAD STILL HAD LOTS OF WEAR LEFT ON IT. THE NEXT DAY, THE CONSUMER WENT TO THE DEALER TO HAVE THE VEHICLE REPAIRED UNDER WARRANTY. THE DEALER INFORMED THE CONSUMER T HE REPAIR WAS NOT COVERED UNDER WARRANTY, BECAUSE THE RIGHT REAR CALIPER SLIDE HAD BECOME DIRTY AND WAS STUCK, THUS CAUSING THE SERVICE PROBLEM. WHILE THE VEHICLE WAS IN THE AIR, THE CONSUMER NOTICED THE ALUMINUM PAD DEPTH INDICATOR CLIP WAS BROKEN ALSO. IF THAT HAD BEEN WORKING, THE PROBLEM WOULD HAVE BEEN CAUGHT SOONER. THE CONSUMER WENT BACK TO THE LOCAL REPAIR SHOP, AND THE REFUSED TO FIX THE PROBLEM BECAUSE THEY WERE ADAMANT THE CALIPER ISSUE WAS HYUNDAI'S RESPONSIBILITY AND UNDER WARRANTY. THE CONSUMER EVENTUALLY PAID TO HAVE THE PADS REPLACED AND THE ROTORS TURNED AT A COST OF $ 271.00. *JB

NHTSA ODI 10498681