What 241 owners told NHTSA about the 2012 Honda Odyssey

A few weeks ago a cable for the sliding door on the passenger side snapped. We were able to use it manually until this weekend when the whole door fell right off when sliding it closed.

NHTSA ODI 11579282

Cable on passenger side sliding door snapped and door shut without latching on the arm of the person getting in.

NHTSA ODI 11572117

WAS TRAVELING ROUGHLY 70 MPH ON HWY 45 JUST OUTSIDE OF BUCKATUNNA, MS WHEN 2 DEER WERE SEEN ON THE MEDIAN OF THE HWY A SHORT DISTANCE AWAY. AS SOON AS THEY WERE SEEN, THE DEER SAW OUR HEADLIGHTS AND JUMPED INTO OUR LANE OF TRAVEL HITTING THE DRIVERS FRONT CORNER DAMAGING THE BUMPER, GRILL, HEADLIGHT, AND LEFT FRONT PANEL. WHAT'S CONCERNING IS EVEN THOUGH THE IMPACT WAS ON THE DRIVER SIDE AND 99% OF DAMAGE TO DRIVERS SIDE, ONLY THE FRONT PASSENGER'S AIRBAG DEPLOYED, NOT THE DRIVER SIDE.

NHTSA ODI 11270326

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE CONTACT'S HAND WAS IN THE MIDDLE OF THE TRACK OF THE REAR SLIDING DOOR, THE DOOR CLOSED ON HER HAND. THE CONTACT WAS INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.*DT FROM THE CONTACT'S WIFE MY NAME IS MARY JO WELZ, NUMBER XXX XXX XXXX. I AM THE WIFE OF THE CONTACT. I WAS IN THE BACK SEAT ATTEMPTING TO PULL THE SEAT BELT FORWARD AROUND ME WHEN THE DOOR WAS CLOSING AND CLOSED ON MY HAND. THERE WAS NO SENSOR THAT OPENED THE DOOR AND MY FINGERS WERE PINCHED IN THE DOOR WHEN MY HUSBAND IMMEDIATELY OPENED THE DOOR, AS I WAS YELLING IN PAIN. MY FINGERS WERE SWOLLEN FOR A FEW DAYS, AND THEY WERE SORE FOR ABOUT A MONTH. THEY SEEM OK BUT IF I HAVE ANY FURTHER PAIN OR STIFFNESS, I WILL SEE A DOCTOR. OUR CONCERN WAS, IF THERE WAS A CHILD OR PET, THEY COULD EASILY GET THEIR DIGITS CAUGHT IN THE TRACK WHILE THE DOOR IS CLOSING IF THERE IS NO SAFETY SENSOR INSTALLED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11257380

THE PASSENGER SLIDING DOOR GOT DETACHED, THE DEALER INDICATED THAT THE MIDDLE ROLLER BROKE BUT THE DOOR SHOULD HAVE NOT DETACHED FROM THE CAR. I WAS NOT EXPECTING A HEAVY DOOR TO FALL OFF AND I INJURED MY BACK A LITTLE. THIS IS THE WAY THINGS HAPPENED. AROUND 4:40 PM, THE SIDE SLIDING DOOR DID NOT CLOSED CORRECTLY, STOPPED IN THE MIDDLE AND OPEN AGAIN. TRIED FOR ABOUT 1/2 HOUR BUT COULD NOT CLOSE THE DOOR. -5:20 PM, MY WIFE AND I DECIDED TO DRIVE WITH THE DOOR HALF OPEN TO OUR HOME AND DROP THE KIDS -5:40 PM WE REMOVED THE CAR SEATS TO TAKE THE CAR TO THE DEALERSHIP. -6:15 PM ARRIVED A THE DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. THEY RECOMMENDED TO TRY TO CLOSE IT MANUALLY. 7:00 PM GOT BACK HOME AND ATTEMPTED TO CLOSE THE DOOR, THE DOOR FELL ON ME. FOLLOWING DAY AT 8:30 AM, TOOK CAR TO DEALERSHIP, WHILE MOVING THE DOOR FELL OFF AGAIN, I ATTACHED IT AND USED PASSENGER SEAT BELT TO HOLD IT. 9:00 AM ARRIVED AT DEALERSHIP. 12:56 PM DEALERSHIP CALLED TO INDICATE THE MIDDLE ROLLER BROKE. I ASKED IF THE DOOR SHOULD HAVE FALL OF AND SERVICE AGENT SAID IT SHOULD HAVE NOT.

NHTSA ODI 11063094

I WAS IN AN ACCIDENT ON OCTOBER 21, 2017, WE WERE HEADING TO CABELAS AN OUTDOOR SPORTING GOODS STORE. I WAS NOT AWARE OF ANY STOP SIGNS AND DID NOT NOTICE THE CAR COMING FROM THE LEFT OF ME. BY THE TIME I DID NOTICE I SLAMMED MY BREAKS BUT IT WAS TOO LATE. THE AIRBAGS FOR THIS VAN DID NOT DEPLOY BUT THE LIGHT INDICATOR WAS ON FOR AIRBAGS BEING DEPLOYED. ALSO, THE FRONT SEAT BELTS BECAME LOCKED AFTER THE COLLISION. I WAS LEFT WONDERING WHY MY AIRBAGS DID NOT DEPLOY. I WAS ABLE TO DRIVE MY VAN HOME BUT SHOULD HAVE NOT DONE SO SINCE THE SEATS WERE LOCKED.

NHTSA ODI 11044466