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What 32 owners told NHTSA about the 2012 Honda Crosstour
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 32 complaints match · Seats · crash/fire/injury only · clear filters
Jan 24, 2013Seats1 injury
TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE HEAD REST WOULD PUSH HIS HEAD FORWARD, CAUSING HIM PAIN. THE CONTACT MENTIONED THAT THE DEFECT CAUSED HIS ARM TO BECOME NUMB AS WELL. ADDITIONALLY, THE CONTACT STATED THAT AS A TEMPORARY REMEDY HE REMOVED THE HEAD REST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 12,000.
NHTSA ODI 10494634
Working with the data? Download all 32 complaints as CSV · fetched from NHTSA July 28, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2012 Honda Crosstour verdict →