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What 59 owners told NHTSA about the 2012 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (59)Crash / fire / injury (8)Airbags (12)Electrical system (11)Body & structure (10)Engine (8)Transmission & drivetrain (6)Fuel system (5)Brakes (4)Speed control (3)Steering (3)Suspension (3)

10 of 59 complaints match · Body & structure · clear filters

Jan 27, 2017Body & structure

MULTIPLE CRACKS IN DASHBOARD WHICH COULD POTENTIALLY FLY OFF DURING AIRBAG DEPLOYMENT

NHTSA ODI 10948034

Jan 18, 2017AirbagsBody & structure

1 DAY GOT IN TRUCK AND NOTICED THE DASH WAS CRACKED ON DRIVER SIDE BEHIND THE GAUGE CLUSTER AND AS I LOOKED I NOTICED IT WAS ALSO CRACKED AT THE 2 UPPER CORNERS OF THE PASSENGER AIR BAG. THE TRUCK ONLY HAS 25000 MILE ON IT. GM WILL NOT PAY TO HAVE IT FIXED AND I'M WORRIED THAT IT CAN AFFECT THE SAFETY OF THE AIR BAGS

NHTSA ODI 10945921

Dec 16, 2016Body & structure

CRACK IN DASHBOARD PASSENGER SIDE NEAR CORNER OF AIRBAG AND DRIVERS SIDE. CRACKED WHILE DRIVING. *TR

NHTSA ODI 10935871

Jan 7, 2016Body & structure

TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER STATED THAT THE DASHBOARD WOULD BE ABLE TO BE REPLACED AT A DISCOUNTED PRICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 09/28/16*LJ *TR

NHTSA ODI 10818603

Sep 17, 2015Body & structure

TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED ABOVE THE AIR BAG HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 10764591

Aug 7, 2015Body & structure

FRAME COATING IS PEELING OFF THE BACK OF THE FRAME AND IN OTHER AREAS. EXCESSIVE RUST FOR A VEHICLE THAT IS 3 YEARS OLD IN A TEMPERATE CLIMATE. ONLY APPEARS TO BE AFFECTING FRAME COVERED WITH WAXY UNDERCOAT. VERY LITTLE RUST AND NO PEELING ON AREAS THAT HAVE OTHER PAINTS/COATINGS.

NHTSA ODI 10746923

Mar 30, 2014Body & structureWheelsEngineFire

WHILE THE VEHICLE WAS BEING DRIVEN, IT JUST WENT DEAD, NO ENGINE, NO ELECTRIC, NO NOTHING. THE VEHICLE WAS LEFT IN PLACE AND AT SOME POINT, CAUGHT FIRE AND BURNED. A TOTAL LOSS. TO DATE, THE INSURANCE COMPANY HAS NOT PAID ME FOR MY LOSS BUT RATHER HAS GONE TO GREAT LENGTHS TO INVESTIGATE ME PERSONALLY, LOOKING FOR ANY REASON TO NOT PAY. SO, I'VE BEEN MAKING TWO VEHICLE PAYMENTS FOR THE LAST 8 MONTHS. AS A RESULT, I AM STRUGGLING FINANCIALLY. *TR

NHTSA ODI 10575697

Jan 4, 2014Body & structure1 injury

CHROME INTERIOR DOOR HANDLE. CHROME PLATING IS COMING OFF AND IS SHARP. CUT MY FINGER OPENING THE DOOR. RESEMBLES A PAPER CUT. TOOK VEHICLE TO DEALER AND THEY ARE REPLACING HANDLE. *TR

NHTSA ODI 10558434

Jan 4, 2013Electrical systemBody & structureElectronic Stability Control (esc)Engine

APPARENTLY GM USES PEANUT OIL TO LUBRICATE WIRING SO THEY CAN MORE EASILY INSULATE, ETC (ACCORGING TO THE GM DEALER). THIS ATTRACTS RATS AND MICE WHICH CHEW UP THE WIRING - POTENTIALLY IMPACTING SENSORS AND OTHER ITEMS CONTROLLING CRUISE, STABILITY/TRACTION CONTROL, AND ANY NUMBER OF ELECTRICAL SYSTEMS THAT THE DRIVER MAY BE RELYING UPON FOR SAFETY. I ACTUALLY HAD MAP SENSOR WIRES CHEWED UP THAT DISABLED MY STABILITY/TRACTION SYSTEMS AND INHIBITED ENGINE PERFORMANCE. LUCKILY FOR ME IT HAPPENED IN MY DRIVEWAY RATHER THAN ON THE HIGHWAY. DEALER CLAIMS IT IS NOT WARRANTY ITEM EVEN THOUGH CAUSED BY A PROCESS THAT GM ELECTS TO USE IN BUILDING THE VEHICLE. THIS COULD IMPACT ANY/EVERY VEHICLE THAT GM BUILDS WITH USE OF PEANUT OIL (MAY INDEED BE ALL OF THEIR MODELS). *TR

NHTSA ODI 10491437

Oct 17, 2012Electrical systemLightsBody & structureEngineFire

VEHICLE WAS TAKEN TO GMC DEALER FOR HEADLIGHT DEFECT AND WE WERE INFORMED THAT THEY WOULD HAVE TO ORDER PARTS. DROVE TRUCK BACK TO SITE AND WHILE TRUCK WAS RUNNING BUT STATIONARY SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT. WHEN THE HOOD WAS RAISED THE ENTIRE TRUCK BECAME ENGULFED AND COMPLETELY BURNED. *TR

NHTSA ODI 10480914

Working with the data? Download all 59 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 GMC Sierra 2500 Hd verdict →