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What 300 owners told NHTSA about the 2012 GMC Acadia Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (300)Crash / fire / injury (24)Steering (46)Body & structure (43)Transmission & drivetrain (43)Electrical system (41)Engine (36)Airbags (34)Fuel system (25)Lights (21)Visibility & wipers (12)Speed control (10)

1 of 300 complaints match · Electrical system · crash/fire/injury only · clear filters

Oct 10, 2017Electrical system2 injuries

WITH THE VEHICLE IS STATIONARY, I OPENED THE POWER LIFT GATE, IT OPENED COMPLETELY, AND SUDDENLY FEE FELL ABOUT 1 TO 2 FEET, STIKING ME AND MY 6 MONTH OLD SON IN THE HEAD. I HAVE REPEATED THIS OPERATION MULTIPLE TIMES STANDING CLEAR OF THE LIFT GATE AND IT CONTINUES TO DO THE SAME THING EVERYTIME. IT IS NOT SAFE TO ACCESS THE CARGO AREA OF MY VEHICLE UNTIL THIS IS REPAIRED. I CALLED THE GMC DEALER IN BUNKIE, LA TO SEE IF IT WAS COVERED UNDER THE 2012 GMC ACADIA RECALLS FOR POWER LIFT GATE MALFUNCTIONING, AND THEY SAID IT WASN'T COVERED. I DISAGREE.

NHTSA ODI 11032825

Working with the data? Download all 300 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 GMC Acadia Limited verdict →