What 2,604 owners told NHTSA about the 2012 Ford Fusion Hev

I WAS DRIVING MY CAR TO THE GAS STATION TO PUT AIR IN MY TIRE AND AS I WAS TURNING INTO THE GAS STATION MY STEERING WHEEL LOCKED UP ON ME AND THE SERVICE ADVANCETRAC & SERVICE POWER STEERING NOW LIGHTS BEEPED AND CAME ON. I WAS ALMOST HIT FROM BEHIND BECAUSE I COULDN'T TURN MY WHEEL TO GET INTO THE GAS STATION. I GOT THE AIR AND STARTED MY CAR BACK UP AND THE LIGHTS BEEPED AND CAME ON AGAIN. I HAD TO DRIVE TO WORK WITH NO POWER STEERING AND WAS ALMOST HIT A COUPLE OF TIMES BECAUSE I'M NOT USE TO TURNING THE WHEEL, IT'S SO HARD AND MY ARMS AND CHEST HURT FROM THIS ALREADY. I DON'T HAVE THE MONEY TO GET THIS SERVICES BUT NEED A SAFE RUNNING CAR AS I'M A SINGLE MOM OF TWO AND PURCHASED THIS CAR THINKING FORD WAS RELIABLE. VERY WORRIED AND STRESSED, WHAT AM I TO DO NOW??? *TR

NHTSA ODI 10549831

THIS IS THE THIRD TIME MY POWER STEERING HAS JUST RANDOMLY GONE OUT OF OUR RENTAL 2012 FORD FUSION. THE FIRST TIME, I WAS TRAVELING AT 25 MPH MAKING A LEFT TURN. SECOND WE WERE DRIVING 50 MILES AN HOUR CHANGING LANES. THIS MORNING ABOUT A QUARTER A MILE FROM OUR HOME SHE LOST POWER STEERING AND HIT THE CURVE RESULTED IN A BLOWN FRONT TIRE. WHAT A DANGEROUS CAR. *TR

NHTSA ODI 10513804

I WAS MAKING A LEFT TURN ON A DIRT ROAD WHEN THE POWER STEERING WENT OUT AND MY STEERING WHEEL JERKED THE OPPOSITE DIRECTION AND I WENT OFF THE SIDE OF THE ROAD AND DID DAMAGE TO MY FENDER. I TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM FOR WARRANTY FIX AND TO FIX MY FENDER AND THEY DENIED MY WORK AND WOULDN'T FIX THE POWER STEERING EVEN THOUGH THE CODE PO7AE AND U0415 CLEARLY CAME UP. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. *TR

NHTSA ODI 10502389