What 2,604 owners told NHTSA about the 2012 Ford Fusion Hev

DURING SUMMER MONTHS WITH AIR CONDITIONING RUNNING, THE CABIN OF THE CAR FILLS WITH HEAVY EXHAUST FUMES WHETHER THE AIR IS RECIRCULATED OR OUTSIDE AIR. DAILY COMMUTE IS LESS THAN 10 MINUTES AND TRAFFIC IS LIGHT. I KEEP MY WINDOWS CLOSED WHEN AIR CONDITIONING IS ON. I HAVEN'T NOTICED THIS PROBLEM IN THE WINTER. I AM WORRIED ABOUT BEING EXPOSED TO DANGEROUS CARBON MONOXIDE LEVELS IN THE CAR. THIS OCCURS EVERY TIME THE CAR IS DRIVEN BOTH ON THE FREEWAY AND SURFACE STREETS.

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WHEN DRIVING THE VEHICLE ON AN INCLINE, OR THE ENGINE IS UNDER LOAAD, THE TEMPERATURE GAGUE GOES UP, BUT AS SOON AS I COME OUT OF IT, THE TEMPERATURE RETURNS TO NORMAL. I HAVE HAD IT TESTED AND IT IS NOT ACTUALLY OVERHEATING. HAVE A NEW WATER PUMP, THERMOSTAT, SENSOR AND RADIATOR. ALSO, THE CAR SYMBOL ON THE INSTRUMENT PANEL IS ON AND ALL DOORS AND TRUNK ARE CLOSED. HAD TO TAKE IT TO THE DEALER, THEY'VE DETERMINED IT IS ELECTRICAL AFTER THE "DIAGNOSTIC", BUT ARE STILL TROUBLE SHOOTING AFTER A WEEK TO DETERMINE THE EXACT CAUSE.

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I EXPERIENCING A 'THROTTLE BODY' MALFUNCTION. MY VEHICLE STALLS WHILE DRIVING IN TRAFFIC. THERE ARE NUMEROUS COMPLAINTS IN REFERENCE TO THIS ISSUE, BOTH ONLINE AS WELL AS IN PERSON. THIS IS A HIGHLY DANGEROUS PROBLEM FOR MYSELF AND MY FAMILY. ON THE HIGHWAY THIS CAN / WILL CAUSE A VERY DANGEROUS SITUATION TO MANY OTHER MOTORISTS AS WELL. FORD REFUSES TO ACKNOWLEDGE THIS AS A MANUFACTURING DEFECT ISSUE AND, BY DOING SO, IS PLACING COUNTLESS PEOPLE AT RISK UNNECESSARILY. I AM FED UP WITH DEALERSHIPS COVERING UP FOR DANGEROUS MANUFACTURING ISSUES. THIS PROBLEM NEEDS TO BE ADDRESSED ASAP. THIS PROBLEM IS GETTING WORSE EVERY DAY.

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I WAS ON THE ROAD PACK SADDLE IN JONESTOWN TX 78645, WHEN I PULLED ON TO ROAD 1431. A LARGE TRUCK WITH A CRASH GUARD HIT ME ON THE DRIVER'S SIDE @ 60MPH. THE ACCIDENT TURNED MY CAR INTO A HORSE SHOE, AND SENJT ME INTO ON COMING TRAFIC. ALL OF THE AIR BAGS WERE ACTIVATED AND SAVED BOTH ME AND MY WIFE BUT, THE RESIDUE THAT CAME WITH THE ACTIVATION PEPPERD ME IN THE FACE AND RUINED MY GLASSES. IF I HAD NOT HAD MY GLASSES ON,I WOULD HAVE LOST MY VISION DUE TO SUCH. WE WERE ON A COUNTY ROAD.TURNING LEFT AND MY VEHICLE WAS IN MOTION.

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CAR STALLED WITHOUT ANY WARNING. THEN IT STARTED IMMEDIATELY. NEXT DAY STARTED, THEN STALLED IMMEDIATELY AND WOULD NOT START. THE FIRST TIME WE WERE ON TRAFFIC CIRCLE, AND SECOND TIME IN GARAGE

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I WAS DRIVING DOWN THE STREET AND THE VEHICLE COASTED TO A STOP IN THE STREET. ENGINE WAS RUNNING AT IDLE. GAS PEDAL HAD NO RESPONSE. DIDN'T SEE ANY FAULT INDICATORS. SHIFTED TO NEUTRAL. PUSHED GAS PEDAL SEVERAL TIMES WITH NO RESPONSE. AFTER ABOUT 30 SECONDS GAS PEDAL STARTED WORKING. SHIFTED TO DRIVE AND DROVE TO SIDE OF ROAD. DROVE VEHICLE TO DEALER. THEY PULLED FAULT CODE P1285. DEALER REPLACED RADIATOR FAN AND HEAD TEMPERATURE SENSOR. WORKING OKAY SO FAR. (3 DAYS)

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (BOB ALLEN FORD, 9239 METCALF AVE, OVERLAND PARK, KS 66212), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

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CITY TRAFFIC, 30MPH. ONLY HAD TRAVELED A FEW MILES. TEMPERATURE WAS IN THE LOW 90'S AND DEWPOINT IN THE LOW TO MID 60'S. WRENCH TOOL ICON ILLUMINATED AND THE VEHICLE SHOOK AND TOTAL LOSS OF POWER. COULD ONLY GO 3-5 MPH. PULLED OFF THE ROAD. TURNED OFF CAR AND RESTARTED. ICON WAS OFF AND CAR RAN FINE. SERVICE SCAN TOOL DID NOT FIND ANY FAULTS. AFTER THE SCAN, THE DASH MESSAGE CENTER DISPLAYED THE MESSAGE: "SERVICE ADVANCETRAC". INTERMITTENT PROBLEM WITH NO OTHER ERROR MESSAGES AND APPEARS TO BE A COMMON ON FORD VEHICLES. SIMPLY RESTARTING THE VEHICLE SHOULD NOT ERASE THE SOURCE OF THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION IF THIS OCCURS AT HIGHWAY SPEEDS BECAUSE OF THE TOTAL LOSS OF POWER.

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STARTED MAKING NOISE THE FIRST YEAR WE HAD IT AND KEPT GETTING WORSE AS TIME WENT ON!!!!!

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THE ELECTRONIC THROTTLE BODY HAS FAILED TWICE WITHIN 500 MILES. (THE VEHICLE HAS 71500 AS OF THIS WRITING) BOTH TIMES THIS HAS OCCURRED AT APPROXIMATELY 35 MPH WHILE DRIVING ON A FLAT STRETCH OF ROAD AT A STEADY SPEED WITH LITTLE INPUT FROM THE ACCELERATOR. IN BOTH CIRCUMSTANCES THE CAR HAS THUDDED INTO "LIMP MODE" WHERE THE CAR CAN ONLY COAST OF THE ROAD. A RESTART SEEMS TO CLEAR THE PROBLEM.

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CAR INTERMITTENTLY SHUTS DOWN/STALLS OUT WITH NO WARNING WHEN ACCELERATING ,AT ALL SPEEDS AND CONDITIONS. THE LITTLE WRENCH LIGHTS UP ON THE DASH BUT VEHICLE IS NOT THROWING ANY CODES. VERY DANGEROUS SITUATION!!! CALLED THE DEALERSHIP AND NO RECALLS OR ACKNOWLEDGEMENT FROM FORD THAT THERE IS A PROBLEM. HARD TO BELIEVE NO ACTION BEING TAKEN AS OF YET WITH ALL OF THE OTHER COMPLAINTS I HAVE READ FROM OTHER OWNERS. VERY DISAPPOINTED HERE. CAR HAS ALL ROUTINE MAINTENANCE PERFORMED ON IT AND IS VERY WELL CARED FOR, MILEAGE IS JUST OVER 58,000. SURE WOULD APPRECIATE FORD STEPPING UP TO THE PLATE AND STANDING BEHIND THEIR PRODUCT!

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MY 2012 FORD FUSION SEL, WHEN ACCELERATING FROM A STATIONARY POINT ON A CITY STREET, MY ENGINE LOSES POWER AND STARTS TO SPUTTER BEFORE THE ENGINE SHUTS OFF ON ITS OWN. THIS PROBLEM HAS HAPPENED MANY TIMES IN THE MIDDLE OF TRAFFIC, WHERE I'D HAVE TO COMPLETELY STOP, PUT THE GEAR IN PARK, AND RESTART THE ENGINE.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE CHECK ENGINE AND WRENCH WARNING ICONS ILLUMINATED. AT A TRAFFIC LIGHT, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER PROVIDED THE CONTACT WITH THE PHONE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE BOLT FROM THE ENGINE FRACTURED AND HIT THE CV JOINT. GREASE FLOODED THE CV JOINT WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS NOT SURE IF THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,894. UPDATED 07/11/17*LJ CONSUMER STATED HE WORKED ON THE VEHICLE ENGINE TO GET THE BROKEN BOLT OUT, BUT WAS NOT ABLE, BECAUSE HE DID NOT HAVE THE RIGHT TOOL. UPDATED 9/28/18 *JB

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SMALL EVAPORATIVE LEAK ATTRIBUTED TO THE FUEL FILLER NECK AS PART OF THE CAPLESS GAS SYSTEM. THIS YEAR, MAKE, MODEL PRESENTS CONSISTENT ISSUES IN THIS AREA. PREVIOUS MODEL YEARS HAD RECALLS ASSOCIATED WITH THIS ISSUE, BUT NOT THE 2012 FOR SOME REASON.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AND SLOWING TO A STOP, THE CONTACT NOTICED AN ABNORMAL SMOKE ODOR EMITTING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS LIKE BURNING OIL. AN INDEPENDENT MECHANIC DETERMINED THAT THERE WAS EVIDENCE OF AN OIL LEAK, BUT COULD NOT LOCATE ITS ORIGIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 97,900.

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FOR A WHILE KNOW MY CAR WOULD RANDOMLY STOP. ALL OF A SUDDEN IT WOULD DECREASE IN SPEED AND THEN SHAKE AT WHICH TIME I WOULD PULL OVER AND SHUT THE CAR DOWN AFTER SOME TIME I AM ABLE TO START THE CAR UP AGAIN AND GET BACK ON THE ROAD. NO MECHANIC CAN ACTUALLY FIND ANYTHING WRONG WITH MY CAR SO THEY JUST KEEP TELLING ME TO COME BACK IF IT DOES IT AGAIN. AT FIRST I THOUGHT IT WAS THE FUEL FILTER SO I WAS TOLD BY THE MECHANIC TO USE FUEL INJECTION CLEANER IN MY CAR. I HAVE DONE THAT AND IT APPEARED TO WORK HOWEVER IT STARTED UP AGAIN. I HAVE BEEN HAVING THIS ISSUE OFF AND ON FOR A WHILE BUT CAN NEVER FIND THE ISSUE. I AM WONDERING WHY HASN'T THERE BEEN A RECALL ON THIS. I NOTICED THAT WITH THIS MODEL YEAR EVERYONE IS HAVING THE SAME ISSUE. I LIVE IN HOUSTON AND OUR FREEWAYS ARE NOT THE BEST PLACES TO BREAK DOWN.

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TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE FAILED TO ACCELERATE, LUNGED FORWARD, AND JERKED WHILE IN MOTION OR MAKING A TURN. IN ADDITION, THE POWER TRAIN WARNING INDICATOR FLASHED SEVERAL TIMES. TWO DEALERS WERE NOTIFIED OF THE FAILURE, BUT THE DTC WAS NOT PRESENT; THEREFORE, THE FAILURE WAS UNABLE TO BE REPLICATED AND DIAGNOSED. THE MANUFACTURER HAD A SERVICE CAMPAIGN, BUT REFUSED TO PROVIDE A SOLUTION. THE DEALER WOULD NOT REPLACE THE PART UNLESS THEY COULD DETERMINE THE FAILURE. THE CONTACT WAS ABLE TO ORDER THE PART FROM THE MANUFACTURER AND REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER HAD NOT ISSUED A RECALL. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE13003 (ENGINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

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I JUST HIT 40,000 MILES, VEHICLE HAS BECOME VERY UNSAFE, WHILE DRIVING VEHICLE SHUTS OFF. ACCELERATION TAKE TOO LONG AND ONCE IT KICKS IN IT SLAMS INTO GEAR. IF I NEED TO REVERSE IT WON'T FIND THE GEAR AND WHEN IT DOES , I SLAMS INTO GEAR, THE WRENCH CONTINUES TO APPEAR ON DASH WHEN SAID EVENT IS HAPPENING. THERE SHOULD BE A RECALL ON THAT TRANSMISSION OR ENGINE. VERY UNSAFE. WHEN VEHICLE STALLS IT BECOMES A HAZARD TO EVERYONE AROUND ME. IF SOMEONE COULD PLEASE CONTACT ME THIS WOULD BE GREAT. UPON SEARCHING WHAT THE PROBLEM COULD BE I NOTICED NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. PLEASE HELP! I DON'T HAVE ANY PHOTOS OF THE VEHICLE SHUTTING DOWN AND WHAT A HAZARD IT CAN BE . TELL ME WHAT TO DO PLEASE.

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PLEASE REFER TO ATTACHED FILES.

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MY THROTTLE BODY IS GIVING ME ISSUES. IT WILL HESITATE AND REACT AS IF IT WILL STALL ON OCCASION WHEN I AM ON THE HIGHWAY, IT WILL JERK BADLY. NO ENGINE LIGHTS APPEAR ON MY DASH, HOWEVER I WAS NOTIFIED BY FORD THERE IS A REPLACEMENT EXTENDED WARRANTY, YET THAT EXTENSION DOES NOT COVER THE INITIAL CHARGE FROM THE DEALER TO CHECK THE THROTTLE BODY OUT, WHICH IS DEAD WRONG OF FORD. I BELIEVE THEY SHOULD COVER ANY AND ALL CHARGES REGARDING THIS THE THROTTLE BODY. IN ADDITION MY VEHICLES RACK AND PINION OR PWER STEERING SUEELS ALOT WHILE IN DRIVING, IVE CHECK FLUID LEVELS AND THEY ARE NORMAL, YET IT WILL MAKE ALOT OF NOISE.

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ENGINE STALLS WITHOUT WARNING

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TAKATA INFLATOR: ON SEPTEMBER 23RD I WAS DRIVING TO WORK USING LOCAL STET AND ALL OF A SUDDEN MY CAR LOST ALL POWER, IT WOULD NOT ACCELERATE WHEN I HIT THE GAS. SEVERAL WARNING LIGHTS CAME ON INSIDE THE CAR INCLUDING THE ENGINE LIGHT. IT HAPPEN ONCE AGAIN ON OCT 5, 2016 WHILE DRIVING ON 408. THANK GOD THAT THE TRAFFIC WAS HEAVY AND I WAS ABLE TO PLACE THE CAR INTO PARK, TURN THE ENGINE OFF AND THEN ON AGAIN. I THE TRAFFIC WAS NOT HEAVY I COULD HAVE BEEN BADLY INJURED. I DID NOT NOTICE ANY RECALLS FOR THIS ISSUE. PLEASE DON'T LET SOMEONE LOOSE THEY LIFE BEFORE THE ISSUE IS FIXED

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WHILE DRIVING ON A CITY STREET CAR STALLS AND SHAKE THIS HAPPENED FOUR TIMES WITHIN TWO MONTHS, HAD IT DIAGNOSED AT A LOCAL SHOP NO CODE READING WAS DISCOVER.

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DRIVING ON THE 605 FWY WITH MY 5 YEAR OLD GOING ABOUT 65MPH WHEN MY CAR SUDDENLY LOST POWER AND A ORANGE WRENCH LIGHT APPEARED, I WAS ABLE TO PULL OFF TO THE SHOULDER WHEN MY CAR JERKED AND COMPLETELY SHUT DOWN. IT TOOK ME 3 TIMES TO GET IT STARTED ONLY TO HAVE THIS HAPPEN AGAIN ABOUT 2 MILES UP THE ROAD. I WAS ABLE TO SAFELY GET HOME BUT MY MECHANIC HAS ADVISED THAT I HAVE AN ERROR CODE P2111 AND MY THROTTLE BODY WILL NEED TO BE REPLACED. THIS IS EXTREMELY DANGEROUS AND I AM NOT A HAPPY FORD CUSTOMER. I WILL BE TAKING IN MY CAR TO THE DEALER TOMORROW IN HOPES THAT THEY WILL STAND BEHIND THIER PRODUCT AND REPLACE THIS PART.

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