What 3,789 owners told NHTSA about the 2012 Ford Focus RS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOW BEAM HEADLAMPS FAILED. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED HOWEVER, THE FAILURE IMMEDIATELY RECURRED. THE CONTACT STATED THAT THE HEADLAMP WIRING HARNESS HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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WHILE DRIVING ON A FEEDER ROAD IN TEXAS, TAKING A RIGHT HAND TURN, THE DRIVERS SIDE DOOR OPENED ON ITS OWN DUE TO A LATCH FAILURE. NO INJURIES, AND A RECALL HAS ALREADY BEEN ISSUED. THE CAR ALSO HAS AN ONGOING ISSUE WITH THE TRANSMISSION CAUSING THE CAR TO LUNGE FORWARD AT BOTH HIGH AND LOW SPEEDS. THE TRANSMISSION HAS ALREADY BEEN "REPAIRED" ONCE UNDER WARRANTY, BUT HAS STARTED SHOWING THE SAME ISSUES FOR A SECOND TIME. CURRENTLY WITH DEALER.

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AS I WAS COMING TO A STOP, THE STEERING GOT REALLY DIFFICULT AND THE STEERING ASSIST LIGHT CAME ON. AFTER STOPPING, THE STEERING LOCKED UP COMPLETELY. I RESTARTED THE CAR, AND IT WORKED AFTER THAT. NOW I'M WORRIED THIS WILL HAPPEN IN A WORSE AREA, PARTICULARLY WHILE ON THE FREEWAY. I ALSO RECENTLY HAD THE PASSENGER DOOR OPEN WHILE I WAS DRIVING AND HAD TO TIE THE SEAT BELT THROUGH THE DOOR HANDLE AND HOLD TO MAKE IT HOME WITHOUT THE DOOR COMING OPEN. LOCKING THE SEAT BELT IN STILL MADE THE DOOR BARELY OPEN, AND THE ALERT GO OFF. THIS LOOKS LIKE IT WAS JUST RECALLED, SO I'M HOPING I GET REIMBURSED. IT WASN'T CHEAP TO FIX. CAR IS 114,000 MILES.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE RPMS REVVED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOOR FAILED TO CLOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE LATCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,552.

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I HAVE A 2012 FORD FOCUS SE THE OCCUPANT CLASSIFICATION SENSOR WHEN OUT I FEEL THAT FORD NEEDS TO LOOK INTO THIS PROBLEM AND I DON'T FEEL SAFE IN IT BECAUSE WHEN THE DASH LIGHT COMES ON IT DISABLES THE WHOLE SYSTEM

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE STEERING BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,633.

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THE REAR DOOR SWUNG OPEN WHEN DRIVING. WILL NOT LATCH BACK CLOSE.

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OPENED THE DRIVER'S REAR DOOR. PUT THE CHILD IN THE CAR SEAT. CLOSED THE DOOR AND IT SLAMMED OPEN. THINKING I MIGHT HAVE LOCKED THE DOORS HIT UNLOCK, BUT IT DID IT AGAIN. LUCKILY, I HAD A BUNGEE AND MY WIFE DROVE HOME WHILE I HELD THE DOOR SHUT.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION SOFTWARE WAS UPDATED. AFTER THE SOFTWARE UPDATE, THE TRANSMISSION SUDDENLY SWITCHED TO NEUTRAL AND THE ENGINE SHUTTERED WHILE DRIVING OVER 50 MPH. AFTER TURNING OFF THE VEHICLE AND WAITING FIVE MINUTES BEFORE RESTARTING THE VEHICLE, IT OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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RECENTLY I'VE HAD AN ISSUE WITH THE STARTER. THE DASH STATED THE CAR BATTERY WAS LOW, I HAVE THE CAR TAKEN TO A LOCAL MECHANIC WHERE THE BATTERY IS TESTING THAT IT IS GOOD. THE CAR WILL START IN THE MORNINGS AFTER RESTING AND I DON'T DRIVE AS MUCH AS JUST TO BE SAFE WHILE I TRY TO FIGURE OUT WHAT'S GOING ON WITH THIS CAR. I'VE HAD THIS CAR FIXED THREE TIMES IN THE PAST YEAR, ONCE FOR THE CUSTOMER SURVEY SATISFACTION (NOT A RECALL FORD TOLD ME) TO HAVE THE TRANSMISSION FIXED, ANOTHER TO HAVE THE STEERING MODULE REPLACED AND A THIRD TIME TO HAVE THE CLUTCHES REPLACED AND THAT WAS DONE BY A DEALERSHIP TO STOP THE LURCHING AND JERKING THAT THE CAR DOES. I'M AMAZED AT THE CALLOUSNESS OF A COMPANY THAT COMPLETELY IGNORES THE PLEAS OF PEOPLE WHO HAVE ALMOST CRASHED IN THEIR VEHICLES! NO REGARD FOR THEIR CONSUMERS WHAT SO EVER!! I PROMISE THIS WILL BE THE FIRST & LAST FORD VEHICLE THAT I EVER BUY.

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OUR 2012 FORD FOCUS ALL OF A SUDDEN LOST ITS POWER STEERING CAPABILITIES MAKING THE CAR EXTREMELY DIFFICULT TO STEER, TURN OR CONTROL. MY 20 YEAR OLD DAUGHTER WHO DRIVES THE CAR DAILY IS OF SLIGHT BUILD, SO HER SAFETY WAS AT JEOPARDY BEHIND THE WHEEL. THIS PROBLEM OCCURRED WHILE SHE WAS DRIVING NEAR OUR HOME ON 9/6/16. I DROVE IT IMMEDIATELY AND FOUND IT VERY DIFFICULT TO MANEUVER, SO I BROUGHT IT TO A FORD DEALER THAT SAME DAY. ON 9/7/16 I WAS TOLD THE RACK & PINION ELECTRONIC SYSTEM FAILED AND THE REPAIR COSTS ARE OVER $1900. I FEEL THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS AND PAY FOR THE COMPLETE CHARGES. THE VEHICLE IS UNSAFE TO DRIVE AT THIS POINT UNTIL THE EXPENSIVE PROBLEM IS RESOLVED.

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MY SON AND I PURCHASED THIS VEHICLE USED. WE HAD NO PREVIOUS INFORMATION ABOUT ALL THE PROBLEMS THIS MAKE AND MODEL HAVE HAD. THE CARS TRANSMISSION WENT OUT AT AROUND 98,067 MILES. 07/20/16. WELL EXACTLY 600 MILES AND $2400 DOLLARS LATER IT WENT OUT AGAIN. FORD HAS TOLD US THAT THEY WILL NOT PURCHASE THE CAR BACK OR PAY TO FIX IT PROPERLY. MY SON IS TO LEAVE NEXT WEEK AND WILL BE DRIVING FROM INDIANA TO SEATTLE. IF AND WHEN THE DEALERSHIP IS DONE FIXING A SECOND TIME I'M ABSOLUTELY AFRAID TO EVEN LET HIM DRIVE IT THAT FAR. THIS IS VERY UNFAIR TO US TO LET THIS PROBLEM NOT BE RECALLED. IT IS NOT ONLY US BUT MANY OTHER FOCUS OWNERS THAT ARE STUCK WITH THESE HORRIBLE CARS. IF SOMETHING HAPPENS TO MY SON ON HIS WAY TO SEATTLE THERE WILL BE HELL TO PAY!!

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THE FRONT PASSENGER SIDE DOOR OPENED WHILE DRIVING AND WILL NOT LATCH CLOSED. THE LOCAL DEALER REPORTS DOOR LATCH FAILURE AS THE CAUSE. THIS IS A MAJOR SAFETY ISSUE THAT HAS ALREADY BEEN RECALLED ON OTHER MODELS (FIESTA, FUSION, ETC). FORD MOTOR COMPANY SHOULD ALSO RECALL THIS PART ON THE 2012 FOCUS MODEL AS IT'S AN OBVIOUS MAJOR SAFETY ISSUE AS THE DOOR WILL OPEN WHILE DRIVING.

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I WAS DRIVING VEHICLE AND TURNED A CORNER INTO A 2 LANE ROAD AND RIGHT PASSENGER DOOR FLEW OPEN AT THE SAME TIME THE PASSENGER DOOR AJAR WARNING CAME ON PULLED THE VEHICLE OVER AND TRIED TO SHUT DOOR AND THE DOOR LATCH WOULD NOT CATCH AND CLOSE. I HAD TO SECURE THE DOOR WITH A BUNGEE CORD TO SECURE DOOR BUT DOOR STILL TRIED TO COME OPEN. DOOR LATCH WILL NOT ENGAGE TO BE LOCKED.

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DRIVER SIDE REAR DOOR LATCH FAILED WHILE PULLING OUT OF MY DRIVEWAY. THE LEFT REAR DOOR OPEN LIGHT ILLUMINATED AND THE DOOR SWUNG OPEN. TRIED TO CLOSE DOOR BUT THE DOOR WILL NOT LATCH CLOSE LEAVING VEHICLE NON OPERABLE. FORD SAYS MY VIN IS NOT COVERED IN THE ATTACHED RECALL NOTICE, ALTHOUGH IT MEETS ALL CRITERIA OF NOTICE. ALSO LOCAL FORD DEALER WAS NOT ABLE PROCURE NEW PART BECAUSE OF AVAILABILITY. CUSTOMER SERVICE JUST SAID THEY WERE SORRY. I NOW HAVE AN INOPERABLE VEHICLE AND BY EVERY INDICATION IT SHOULD BE COVERED UNDER THIS WARRANTY. OTHER WISE IT WILL COST ME OVER $400.00 TO HAVE THIS FIXED IF THEY EVER ARE ABLE TO GET THE PART.

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DOOR LATCH FAILURE: DRIVER'S SIDE DOOR SWUNG OPEN WHILE DRIVING.

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I HAVE NO CLUE WHY THESE VEHICLES (INCLUDING THE 2011 FOCUS, AND 2011 & 2012 FIESTAS) HAVE NOT BEEN OFFICIALLY RECALLED. I HAVE NOW TAKEN MY CAR IN 8 TIMES FOR TRANSMISSION ISSUES. I HAVE HAD THE CLUTCHED REPLACED TWICE (25K MILES APART BETWEEN 2 AMD 3) AND HAD THE COMPUTER REBOOTED 3 TIMES. THE CARS SHUTTER, SHAKE, STALL, HAVE A POOR RESPONSE (ESPECIALLY IF YOU NEED TO FLOOR IT FOR SAFETY) AND NOTHING! I CONTACTED FORD AND PRETTY MUCH TOLD ME TOUGH, IT IS WHAT IT IS. THERE IS NO FIX FOR THE TRANSMISSION ISSUE AS A NEW SYSTEM CANNOT BE INSTALLED AND REALLY CRAPPY PARTS ARE BEING USED AS A CHEAP ALTERNATIVE. MY CAR IS A SAFETY ISSUE AND DO NOT FEEL COMFORTABLE DRIVING IT.

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MY SON AND I WERE LEAVING A STORE IN MY 2012 FORD FOCUS AND HAD JUST BACKED OUT OF A PARKING SPACE AND I PUT THE CAR IN DRIVE. THE CAR ROLLED BACKWARD JUST AN INCH AND LUNGED FORWARD AND WE FELT A "BUMP". GOT OUT OF THE CAR AT THAT POINT TO SEE IF I HAD HIT SOMETHING OR IF SOMETHING WAS UNDER THE CAR-THERE WAS NOTHING. GOT BACK IN, BUCKLED UP AND TRIED TO GO AND THE DASH LIT UP WITH "TRANSMISSION MALFUNCTION" I BELIEVE IT SAID AND WOULDN'T GO AT ALL. I TURNED IT OFF AND BACK ON AND FROM THAT POINT THE CAR DASH SCREEN SAID "SERVICE TRANSMISSION NOW." I TURNED THE CAR OFF AND CALLED MY HUSBAND IN TEARS TO COME AND GET US. I JUST GOT THIS CAR A COUPLE MONTHS AGO AND I ENDED UP WITH A LEMON. AFTER I BOUGHT THIS CAR I NOTICED IT BECOMING MORE AND MORE JERKY AND LURCHING AND/OR ROLLING BACK. IT WAS A PROGRESSIVE THING, CONSTANTLY GETTING WORSE UNTIL FINALLY IT JUST GAVE. THE CAR HAS BEEN IN THE SHOP NOW FOR TWO WEEKS AND I HAVE BEEN HAVING TO RELY ON SHARING MY HUSBAND'S VEHICLE AND RIDES FROM OTHERS AND THE DEALERSHIP SAYS THAT THE PART IS ON BACKORDER. THE LATEST IS THAT WHEN MY HUSBAND CALLED LAST WEEK, HE WAS TOLD THAT IT WAS ON EMERGENCY BACKORDER. WHEN ASKED ABOUT A TIME FRAME, THEY SAID THAT THEY HAD NO IDEA. IT COULD BE THREE DAYS, TWO WEEKS, OR A MONTH-WHO KNOWS? I AM BEYOND UPSET AND DISGUSTED!!!!!! I AM PAYING A CAR PAYMENT FOR A CAR THAT ISN'T DRIVEABLE, HAVE NO IDEA WHEN IT WILL BE FIXED, AND APPARENTLY THEY CANNOT GET THE PARTS. SOMEONE PLEASE TELL ME WHAT TO DO!!!! I HAVE NEVER IN MY LIFE HAD A CAR WITH A PROBLEM LIKE THIS-AND NO IDEA WHEN I WILL HAVE MY CAR TO DRIVE AGAIN! THERE NEEDS TO BE A RECALL ON THESE FAULTY TRANSMISSIONS-FROM SEARCHING THE INTERNET, I AM FAR FROM ALONE IN THIS ISSUE.

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DOOR LATCH ON THE DRIVERS SIDE DOOR FLEW OPEN WHILE IN TRANSIT. DRIVER MADE A RIGHT HAND TURN AND THE D/S DOOR OPENED AND WOULD NOT LATCH CLOSED AFTER THAT. TOOK IT TO A REPAIR SHOP AND THEY QUOTED ME $500 TO FIX. LOOKED UP RECALLS AND THERE ARE KNOWN ISSUES WITH FORD VEHICLES FOR DOOR LATCHES, YET NO OFFICIAL RECALL ON THE FORD FOCUS.

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BACKING UP, VEHICLE ASSIST WARNING AND LOSS OF POWER STEERING OCCURED.

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STEERING ERROR CODE COMES ON MORE AND MORE FREQUENTLY. TODAY IT FROZE UP ON MY GIRL WHILE SHE WAS DRIVING AND SHE COULD HAVE BEEN SERIOUSLY INJURED. FORD AND / OR NHTSA NEEDS TO DO SOMETHING TO GET THESE DEATH TRAPS RECALLED. WHAT'S IT GOING TO TAKE??

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DRIVER'S FRONT DOOR INOPERABLE, WON'T LATCH AT ALL. DOOR REMAINS UNLATCHED, EVEN WHEN CAR IS IN MOTION (FORWARD OR REVERSE) AFTER ALL OTHER DOORS LATCH/LOCK AUTOMATICALLY. DRIVING THE VEHICLE BECAME UNSAFE, SINCE THE DOOR CAN/WILL SWING OUTWARD INTO ONCOMING TRAFFIC, THAT BECAME A HIGH RISK FOR AN ACCIDENT. DOOR HAD TO BE TIED MANUALLY, TO KEEP IT FROM OPENING, WHILE DRIVING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS.

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DRIVING ON FREEWAY AT 65MPH ENGINE SHUT DOWN WITHOUT WARNING. NO POWER STEERING AND NO POWER BRAKES. WAS ABLE TO COAST TO THE SHOULDER. WHEN TRIED TO RESTART VIOLENT SHAKING. TOWED TO FORD DEALER FOR REPAIR. NOT DIAGNOSED YET AFTER 2 DAYS. THIS CAR IS A LEMON. HAD TRANSMISSION CLUTCHES REPLACED TWICE. HAD TRANSMISSION CONTROL MODULE REPLACED WHEN IT FAILED. HAVE CONTINUOUS WHEEL BEARING NOISE THAT WAS BROUGHT INTO DEALER UNDER WARRANTY AND THEY NEVER SOLVED THE PROBLEM.

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