Feb 19, 2020Transmission & drivetrain
THE CAR BEGAN HAVING TROUBLES SHIFTING AROUND 10-15 MPH. IT WOULD SHAKE/RATTLE AND WOULD STRUGGLE GETTING INTO THE NEXT GEAR. AROUND 20 MPH, THERE WOULD BE A GRINDING SOUND. THIS OCCURRED FOR ABOUT A WEEK BEFORE I HAD IT CHECKED BY A MECHANIC. THEY INFORMED ME THE CLUTCH AND TRANSMISSION ARE GOING OUT AND THIS IS A COMMON PROBLEM WITH THESE CARS.
NHTSA ODI 11310210
Feb 18, 2020Transmission & drivetrain
WHEN THE VEHICLE IS PUT IN DRIVE AND YOU TAKE OFF THERE IS A LOT OF SHUDDERING IN AS MUCH AS THE VEHICLE WILL HESITATE SO MUCH THAT NOW THAT THE HESITATION ALMOST CAUSED A WRECK; SEVERAL TIMES. THERE IS ALSO A LOUD GURGLING SOUND GOING ON IN THIS PROCESS. SUPPOSEDLY A MECHANIC LOOKED AT IT WHO WAS ONCE A FORD MECHANIC WHERE HE STATED THERE IS NOTHING WRONG WITH THE CAR OR TRANSMISSION. THEY WERE MADE LIKE THIS. THIS IS NOT A SAFE CAR TO DRIVE!
NHTSA ODI 11309819
Feb 18, 2020Transmission & drivetrainElectrical systemEngine
I WAS DRIVING AT A SPEED OF 65MPH AND MY FORD FOCUS DISPLAYED A YELLOW WRENCH AND A STOP SAFELY NOW TRIANGLE, THE CAR LOST POWER AND THE STEERING WHEEL LOCKED UP. I WAS ALMOST REAR ENDED AND FOUGHT WITH THE CAR TO COAST TO THE SIDE OF THE ROAD
NHTSA ODI 11309967
Feb 17, 2020Steering
IVE HAD ISSUES WITH THE STEERING WHEEL SINCE I 1ST GOT THE CAR. IN THE BEGINNING IT WOULD LIKE A COUPLE MINUTES AND THEN BE FINE. I NOTICED IT WHEN IT WAS SUPER COLD OR EVEN JUST KIND OF COLD. THERE HAVE BEEN A COUPLE OF TIMES WHEN THE WEATHER WAS FINE AND THE STEERING WAS STILL VERY HARD TO TURN. ID HAVE ISSUES IN THE MORNING BY THE TIME I LEFT THE PARKING LOT IT WAS FINE AND WHEN I GOT IN MY CAR AFTER WORK THE SAME THING (WITH IN A FEW MINUTES WAS FINE). I'VE TAKEN MY CAR IN MANY TIMES BUT THEY COULD NEVER FIGURE OUT AN ISSUE. NOW ITS 2020 AND ITS BEEN "OUT" SINCE THURSDAY TODAY IS MONDAY AND I JUST HAD IT TOWED TO THE CAR DEALER SHIP. EVERY TIME THIS ISSUES OCCURRED MY CAR WAS IN PART I NEVER GOT A WARNING MESSAGE UNTIL TODAY. IVE ALWAYS BEEN AT HOME OR AT WORK WHERE MY CAR HAS SAT FOR A FEW HOURS
NHTSA ODI 11309668
Feb 16, 2020Transmission & drivetrainBody & structure
VEHICLE TRANSMISSION JERKY - MORE NOTICEABLE A FEW WEEKS AFTER PURCHASE FROM FORD DEALERSHIP VA BEACH FORD APRIL/MAY 2016. DEALER SAID IT HAD TO LEARN DRIVING STYLE, THEY ALSO UPDATED SOME SOFTWARE IN 2016 - PROVIDED NO DOCUMENTATION FOR UPDATE - AFTER UPDATE CAR SEEMED QUIETER. ALMOST 1.5YEARS LATER THE VEHICLE CUT OFF ON A BACK ROAD WITH MY HUSBAND AND 5 YEAR OLD DAUGHTER WHILST IN MOTION. TOOK IT TO A FORD DEALER OVERSEAS WHERE WE ARE STATIONED. IN OCTOBER 2017 THEY SWITCHED THE TCM BOX, CAR WORKED WAY BETTER. AS OF JANUARY 2020, THE SHUDDER/JERKING HAS RETURNED AND WE ALSO NOW HAVE DOOR LOCK ACTUATOR FAILURE, WE HAD ONE BEFORE WE FOUND OUT IT WAS A WARRANTY REPAIR ISSUE AND HAD A LOCAL MECHANIC REPAIR ONE OF THE REAR ONES. WAS DRIVING AND FOR SOME REASON THE DRIVER'S SIDE LOCK WOULD NOT HOLD TO CAR FRAME. DEALER HAD TO ORDER THE LOCKS TO REPLACE ON TWO FRONT DOOR POSITIONS. NOT SURE WHY THEY ARE NOT REPLACING ALL THE LOCKS. WE HAVE ALSO TOLD FORD USA, FORD USA EUROPE REPRESENTATIVE AND FORD ITALY ABOUT THE SHUDDERING RETURNING AND THEY ALL SENT US BACK TO ONE OF THE OTHER PARTIES. I BELIEVE THEY DON'T CARE ANYMORE SINCE THEY ARE IN THE HOLE. WHEN WE ASKED FORD USA FOR ASSISTANCE TOLD US THAT MILITARY AUTOSOURCE WOULD ASSIST IN ALL SERVICE RELATED ISSUES. EVEN MILITARY AUTOSOURCE HAS BACKED OUT OF TRYING TO LIFT A FINGER TO ASSIST SINCE THIS TRANSMISSION ISSUE IS BIGGER THAN THEM. LOOKS LIKE THEY HAVE ESSENTIALLY BEGAN TO CUT TIES WITH ANY CAR CUSTOMER OWNERS IN THE USA MARKET.
NHTSA ODI 11309463
Feb 16, 2020SeatsVisibility & wipers
PURCHASED THE CAR USED IN 2014 WITH APPROXIMATELY 26,000 MILES FROM SCHULTZ FORD ROUTE 304, BARDONIA, NY FOR ABOUT $18,000. IN 2017 IT WAS NOTICED THAT DURING RAINING WATER WAS ENTERING THE CAR INTERIOR ABOVE THE LEFT WINDOW ONTO THE DRIVER'S SEAT AND ONTO THE FRONT LEFT FLOOR MAT WHERE IT WOULD POOL. SUBSEQUENTLY THE INTERIOR WETNESS WAS HEAVIER AS THE RAIN WAS HEAVIER WHETHER CAR IS PARKED OR IN MOTION. THE WATER NEEDED TO BE SOAKED UP WITH TOWELS AND SPONGES AS NECESSARY. THEN AN APPOINTMENT WAS MADE WITH SCHULTZ DEALERSHIP AND REPAIR TO REMEDY THE PROBLEM. THE APPOINTMENT WAS MADE WITH 'THE WATER MAN' ON A MONDAY THAT HE WAS SCHEDULED TO BE AT SCHULTZ'S FORD DEALERSHIP (ONCE OR TWICE A MONTH). THE LEAK WAS FIXED BY THE WATER MAN FOR $265 WHO USED TOOLS TO RE-EMERGING OUT MOSTLY TREE AND PLANT DEBRIS THAT FELL ON THE CAR AND SOMEHOW ENTERED THE DRAINING CHANNELS THAT ALLOW THE ENTERING RAIN WATER TO DRAIN THROUGH THE ROOF AND DOORS TO THE GROUND. I ASKED THE SUPERVISOR OF THE SCHULTZ SERVICE CENTER WHY THE CAR HAD A LEAKING PROBLEM AND WHY ISN'T THERE RECALL FOR THE PROBLEM, AND WHAT CAN I DO TO ELIMINATE OR ALLEVIATE THE PROBLEM. HIS SNIDE RESPONSE WAS 'PARK YOU CAR IN A GARAGE WHEN NOT DRIVING!' AFTER THE LEAK WAS TENDED TO BY SCHULTZ DEALERSHIP THE LEAKS WERE GREATLY MINIMIZED , BUT THEY SLOWLY RETURNED OVER MONTHS AND MONTHS UNTIL NOW THEY ARE AS BAD AS THEY WHEN WE FIRST HAD THE 'WATER MAN' REMEDIATE THE PROBLEM TEMPORARILY. THIS VEHICLE SAFETY COMPLAINT IS BEING MADE TO ALERT THE AGENCY TO THIS PROBLEM IN THE 2012 FORD FOCUS CAR, AND TO ASK YOU TO SEE IF THERE IS A SYSTEMATIC SAFETY PROBLEM IN WATER LEAKAGE FOR THIS FORD MODEL THAT SHOULD RESULT IN A RECALL FOR THIS MODEL. THERE IS A GREAT DANGER THAT THIS CONTINUAL LEAKAGE PROBLEM COULD CAUSE MICROBE AND MOLD PROBLEMS DUE TO MOISTURE ACCUMULATION.
NHTSA ODI 11309504
Feb 15, 2020Transmission & drivetrain
I HAVE ABOUT 98000 MILES ON MY 2012 FOCUS AND I JUST HAS A MESSAGE WARNING ME OF TRANSMISSION ISSUES. BEFORE THE WARNING THERE WERE NO PROBLEMS SHIFTING BUT AS SOON AS THE WARNING CAME ON IT HAS A HESITATION IN THE GEAR SHIFTS. AFTER I TURNED THE CAR OFF AND BACK ON IT HAD NO ISSUES SO I CHANGED IT TO MANUAL SHIFT AND I HAD NO MORE ISSUES FOR THE TIME BEING BUT I LOOKED UNDER THE CAR AND THERE IS A VERY LIGHT DRIP AROUND THE POINT THAT THE TRANSMISSION MEATS THE ENGINE SO IM GUESSING IT IS THE COMMON ISSUE OF BAD SEALS AND A CONTAMINATED CLUTCH.
NHTSA ODI 11309386
Feb 15, 2020Engine
WHEN I MAKE A STOP AND TRY TO MOVE THE VEHICLE, I FEEL VIBRATIONS, LOST OF POWER. I DID NOT KNOW THAT FORD RECALLED THE VEHICLE TO SOLVE THE PROBLEM. I JUST CALLED BUT FORD REFUSE TO FIX. THE AGENT TO WHOM I SPOKE, SAID THAT THE MILEAGE IS ABOVE 100 000 MILES. THE CURRENT MILEAGE IS 173 000 MILES BUT I HAVE BEEN DRIVING WITH THIS PROBLEM FOR LONG TIME.
NHTSA ODI 11309397
Feb 15, 2020Brakes
THE HYDRAULIC BRAKE CONTROL UNIT APPARENTLY STUCK OPEN AND RESULTED IN EXTENDED BRAKE PEDAL TRAVEL. I WAS SLOWLY TURNING AND THE RT WHEEL WENT OVER THE END OF A DRIVEWAY ABOUT 2 INCHES HIGH. I HAD IT REPAIRED AT A FORD DEALER WHO APPARENTLY WAS NOT FAMILIAR WITH THIS PROBLEM AND COST ABOUT $1100. I HAVE RECEIPTS AND CORRESPONDENCE.IT OCCURRED 9/24/18 WITH 31,000 MILES.
NHTSA ODI 11309427
Feb 14, 2020Transmission & drivetrain
I HAVE HAD NOUMOROUS ISSUES REGARDING THE TRANSMISSION. THE VEHICLE SHUT OFF WHILE DRIVING, LOSING ALL POWER TRYING TO ACCELERATE, SHUTTERS REALLY BAD WHEN SHIFTING, THE TRANSMISSION LIGHT COME ON RANDOMLY AND SHUTS OFF BEFORE I CAN GET IN TO THE DEALERSHIP TO HAVE IT CHECKED OUT, AND WHEN THEY LOOK AT IT THEY TELL ME IF THE LIGHT ISN'T ON THEY CAN'T DIAGNOSE IT. NOW MY WARRANTY IS UP I AM STILL HAVING PROBLEMS AND REFUSE TO PAY THOUSANDS OF DOLLARS TO GET IT FIXED ON A CAR THAT IS WORTH ALMOST NOTHING BECAUSE OF THE MANUFACTURER ISSUES DRIVING THE VALUE DOWN DUE TO THERE NEGLIGENCE AND NOT WANTING TO REALLY FIX THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THESE PROBLEMS HAVE HAPPENED ON AND OFF FOR THE LAST 5 YEARS AND ARE CONTINUING TO THIS DAY.
NHTSA ODI 11309152
Feb 13, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND SPUTTER. THE POWER TRAIN CLUTCH HAD TO BE REPLACED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO A FAULTY TRANSMISSON. ON SEVERAL OCCASIONS THE GEAR COULD COULD NOT BE SWITCH AND MESSAGE "SERVICE TRANSMISSION" HAD DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HEISER AUTOMOTIVE GROUP(1700 W. SILVER SPRING DR. GLENDALE WI) WHO DIAGNOSED THAT THE POWER TRAIN CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 16.
NHTSA ODI 11308954
Feb 12, 2020Fuel system
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (AL PACKER LINCOLN 1550 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE THE VEHICLE WAS PARTIALLY REPAIRED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE COMPLETION, BECAUSE THE VEHICLE HAD EXCEEDED 100,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE DEALER INFORMATION WAS CONFIRMED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE WAS 132,000.
NHTSA ODI 11308705
Feb 12, 2020Fuel system
I BROUGHT MY CAR IN FOR THE PURGE VALVE AND FUEL TANK DEFORMATION RECALL. IT WAS CHECKED AND DETERMINED TO BE FINE; BUT 30-45 DAYS AFTER MY CHECK ENGINE LIGHT CAME ON AND IT BEGAN STALLING WHEN STARTING, ESPECIALLY AFTER I WOULD FILL UP MY GAS TANK. THE INITIAL RECALL SAID IT WOULD REPLACE FAULTY PURGE VALVES RELATED TO THE RECALL BUT SINCE MY CAR WAS CHECKED ALREADY THAT I HAD TO PAY FOR THE REPAIR. MY SPOUSE ALSO HAS FORD FOCUS AND HIS WAS RECALLED A SECOND TIME FOR THE PURGE VALVE BUT MINE WAS NOT INCLUDED IN THE SECOND RECALL. I THINK IT HAD BEEN MALFUNCTIONING FOR YEARS. AFTER I PAID FOR THE PURGE VALVE REPLACEMENT MY MPG WENT FROM 26MPG TO 32MPG ON THE SAME DRIVING PATTERNS I'VE ALWAYS HAD.
NHTSA ODI 11308866
Feb 12, 2020Wheels
MY CAR BEGAN MAKING REALLY LOUD HUMMING THAT GOT LOUDER AS I DROVE FASTER. ON OCCASION I WOULD FEEL IT 'SLIP' AT HIGH SPEEDS BUT I KNEW IT WASN'T THE TRANSMISSION. IT TURNED OUT THAT ALL 4 SETS OF THE WHEEL BEARINGS WERE LOCKING UP . BECAUSE THE BEARINGS ARE SUPPOSED TO BE IN A SEALED ENVIRONMENT THEY SHOULDN'T HAVE BEEN EXPOSED TO THE ELEMENTS FOR ONE, AND I HAD TO REPLACE THE ENTIRE WHEEL HUB FOR ALL 4 SINCE THE BEARINGS ALONE ARE NOT SERVICEABLE.
NHTSA ODI 11308869
Feb 11, 2020Fuel system
MY CAR EXPERIENCES STALLED AND DIFIFFICULTY TRANSITIONING TO START AT STOPLIGHTS. IT STALLS WHEN I PUT GAS IN, AS WELL.
NHTSA ODI 11308487
Feb 10, 2020Transmission & drivetrainEngine
VEHICLE PURCHASED AUGUST 30, 2012. TWO RECALLS FOR POWER SHIFT SIX SPEED AUTO TRANS,CLUTCH SHUDDER. TAKEN IN BOTH TIMES IN ACCORDANCE WITH WARRANTY AND RECALL INSTRUCTIONS. IN BOTH INSTANCES VEHICLE WAS NEVER FIXED BASED ON SAFETY CODES AND INSTRUCTIONS. CONTACTED FORD MOTOR AND DEALERSHIP. IN BOTH INSTANCES COMPLIANCE WAS REFUSED. LAST BREAKDOWN, JAN. 2020, REGARDING RECALL WAS DENIED DUE TO CLAIMS THAT VEHICLE WAS NOT PROPERLY WARRANTED. TOOK VEHICLE TO DEALER FOR RECALL ISSUE AGAIN, AND WAS TOLD VEHICLE WAS NOT WARRANTED FOR CLUTCH AND UNSAFE TO OPERATE. I BELIEVE THE VEHICLE WAS NEVER SAFE TO DRIVE! THEREFORE, NOT ONLY DO I NOT HAVE THE FUNDS TO FIX THE ORIGINAL RECALL, BUT I DO NOT HAVE ANY VEHICLE OR ACCESS TO A VEHICLE. RECALLS ARE NOT EVER TO BE THE RESPONSIBILITY OF THE CONSUMER, ESPECIALLY WHEN VEHICLE WAS NOT PROPERLY BROUGHT UP TO CODES AND STANDARDS IN THE FIRST PLACE. ALL ATTEMPTS TO NEGOTIATE A CIVIL OUTCOME HAVE FAILED, AND NOW FORD HAS COMPLETELY LOCKED ME OUT OF ALL ACCESS TO ANY REPS. AND/OR UPPERS AUTHORITY SUPERVISORS, THUS FORCING ME TO FILE THIS COMPLAINT, WHICH I HOPE RESOLVES THIS ISSUE AND PREVENTS ME FROM OBTAINING LEGAL REPRESENTATION. AS A SIDE NOTE, IF FORD OR WOLTZ AND WIND REFUSES TO MAKE THIS WRONG, RIGHT - I WILL ALSO BE MOVING FORWARD TO THE ATTY GENERAL AS WELL AS CONSUMER AFFAIRS. I THOUGHT IT WAS ONLY FAIR TO BOTH PARTIES (INCLUDING YOURSELF) TO LET YOU KNOW ALL COPIES FROM THIS AND ANY OTHER DECISIONS AND/OR CORRESPONDENCE WILL BE COPIED AND FORWARDED TO SAID ENTITIES NAMED. IF THAT DOESN'T GUARANTEE ME A TOTAL RESOLVE, I WILL THEN CONTACT AN ATTORNEY AND FILE A CIVIL SUIT-WHICH ON THE COMMONWEALTH CLEARLY STATES .. .I AM ALSO ELIGIBLE TO BECOME PART OF THE CLASS ACTION SUIT AGAINST FORD. I HAVE UNTIL FEB.20, 2020 AND I AM INVOLVED IN THAT ALSO. *DL
NHTSA ODI 11308152
Feb 10, 2020Transmission & drivetrainFuel system
THE ISSUE I HAVE IS WITH COMMUNICATION FROM THE MANUFACTURER. FORD HAS COMPLIED WITH THE LAW AND SENT ME A HARD COPY LETTER IN THE MAIL. HOWEVER, THEIR ONLINE COMMUNICATION IS NOT AS GOOD AND IS DOWNRIGHT MISLEADING. WHILE LOGGED INTO THEIR WEBSITE, YOU CAN ACCESS A RECALL PORTAL AND SEE IF YOUR VEHICLE HAS ANY OPEN RECALLS. CURRENTLY, THE INFORMATION ON THIS PART OF THEIR WEBSITE IS FALSE. AS YOU CAN SEE FROM THE FIRST PHOTO, THE FORD WEBSITE CLAIMS I HAVE NO OPEN RECALLS. THIS INFORMATION IS NOT CORRECT AND IS CONTRADICTED BY FORD'S OWN HARD COPY LETTER THEY MAILED TO ME. IN THE SECOND PHOTO YOU CAN SEE THAT THE NHTSA WEBSITE ALSO CONTRADICTS THE FORD WEBSITE. CONSIDERING THAT MOST PEOPLE USE ONLINE AND DIGITAL SERVICES MORE FREQUENTLY THAN PHYSICAL MAIL, IT IS VERY IMPORTATION THIS INFORMATION IS UP-TO-DATE. AS I SAID BEFORE, FORD DID COMPLY WITH THE LAW BY SENDING ME A LETTER IN THE MAIL. HOWEVER, THEY FAILED TO KEEP WITH THE SPIRIT OF THE LAW BY NOT UPDATING THEIR WEBSITE. THIS MAY BE AN ATTEMPT TO PURPOSEFULLY MISLEAD CONSUMERS INTO THINKING THERE IS NOTHING WRONG WITH THEIR VEHICLE. THIS TYPE OF INCORRECT INFORMATION, WHETHER DONE INTENTIONALLY OR INCOMPETENTLY, IS DANGEROUS TO THE PUBLIC. REGULATIONS SHOULD BE MODERNIZED TO REQUIRE MANUFACTURERS TO KEEP THEIR DIGITAL AND ONLINE INFORMATION AS UP-TO-DATE AS THEIR HARD COPY MAILINGS. THANK YOU.
NHTSA ODI 11308280
Feb 7, 2020Electrical system
I WAS ON THE FREEWAY WHEN MY DOOR (DRIVER SIDE) OPEN BY IT SELF, I PULLED OVER AND CHECKED THAT THE DOOR LOCK STOPPED LOCKING.NOW MY CAR IS PARKED ON THE STREET WITH THE DRIVER'S DOOR OPEN.
NHTSA ODI 11307723
Feb 6, 2020Steering
I OWN A 2012 FORD FOCUS SEL. AN ERROR CODE HAS COME UP FOR ABOUT 6 MONTHS WHEN STARTING THE CAR "STEERING ASSIST FAULT" IT WILL USUALLY GO AWAY BUT ON JAN 13TH 2020 I WAS LEAVING WORK AND IT WOULD NOT GO AWAY AND I COULD NOT MOVE MY CAR. THE ERROR REMAINED AND I HAD TO HAVE THE CAR TOWED BECAUSE I COULD NOT STEER THE CAR AT ALL. I AM ACTIVE DUTY MILITARY LIVING IN GERMANY ON ORDERS AND MY CAR IS NOW AT THE FORD GARAGE WITH A QUOTE OF 1,860 EURO TO FIX THE POWER STEERING. THIS IS UNACCEPTABLE THAT FORD HAS NOT RECOGNIZED THIS AS A NEED FOR A SAFETY RECALL AND CAR OWNERS ARE HAVING TO PAY THOUSANDS OF DOLLARS TO REPAIR THIS PART WHEN I HAVE BEEN TOLD BY MECHANICS IT IS DUE TO THE PART BEING PLACED IN AN INCORRECT PLACE CAUSING IT TO ERROR OUT. THIS IS A HUGE SAFETY ISSUE DUE TO THE ERROR HAPPENING WHILE DRIVING AS WELL, LEAVING YOU WITH NO CONTROL TO STEER THE CAR. I AM OUT THOUSANDS OF DOLLARS IN RENTAL FEES WHILE MY CAR HAS BEEN SITTING AT A GERMAN FORD DEALERSHIP WAITING FOR REPAIRS.
NHTSA ODI 11307407
Feb 6, 2020Wheels
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE LUG NUTS. *LD THE CONSUMER STATED THE LUG NUTS IN THE TIRES HAD SWOLLEN PREVENTING THE TIRES FROM BEING ROTATED*JS
NHTSA ODI 11306110
Feb 6, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION WAS SLIPPING OUT OF GEARS, SHAKING AND SHORTER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO EL CAJON FORD DEALER, (1595 E MAIN ST, EL CAJON, CA 92021, (619) 312-4107) AND WAS DIAGNOSED THAT THE DPS 6 AUTOMATIC TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI 11307451
Feb 4, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH, THE VEHICLE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE CONTACT ALSO STATED THE VEHICLE ALSO JERKED. THE VEHICLE WAS TAKEN TO JORGENSEN FORD SALES (8333 MICHIGAN AVE, DETROIT, MI 48210 ). THE DEALER INDICATED THE TRANSMISSION FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11306978
Feb 4, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO (PARRISH FORD DEALER, (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) AND WAS DIAGNOSED THAT THE DIAGNOSTIC TROUBLE CODE REPRESENTED A FAILURE WITH THE CLUTCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SOFTWARE UPDATED UNDER CUSTOMER SATISFACTION PROGRAM 15B22-19N07 WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT REPLACED AFTER CONTINUE TRANSMISSION FAILURE AS AUTHORIZED BY FORD DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 239,000. *DT*JB
NHTSA ODI 11307081
Feb 3, 2020Engine
WHEN IDLING - MY FORD FOCUS WILL OFTEN RANDOMLY ACCELERATE, AFTER A FEW MOMENTS IT THEN BOTTOMS OUT COMPLETELY, NEARLY STALLING. THIS ALSO HAPPENS WHEN I'M BRAKING INSTEAD OF DECELERATING IT WILL ACCELERATE AND JERK THE CAR TERRIBLY STRAINING THE BRAKES MAKING IT HARDER TO STOP.
NHTSA ODI 11306834
Jan 28, 2020Speed controlEngine
HIGH RPMS DIED IN FLIGHT STALLING JERKING
NHTSA ODI 11302471