What 3,789 owners told NHTSA about the 2012 Ford Focus RS

I'M WRITING TO COMPLAIN ABOUT HOW FORD HANDLED THE SAFETY RECALL 18S32 / NHTSA RECALL 18V-735 . WHEN I GOT THE LETTER IN THE MAIL THAT MY CAR WAS RECALLED FOR THIS PART THAT COULD CAUSE THE GAS TANK TO COLLAPSE I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY REPROGRAMMED THE VALVE , WHICH TO ME IS JUST PUTTING A BAND AID ON THE PROBLEM AND NOT REPAIRING IT. 11 MONTHS LATER THE PART FAILED AND WHEN I TOOK IT BACK TO THE DEALERSHIP TO HAVE IT REPLACED THEY CHARGED ME FOR THE REPAIR. AFTER TALKING WITH FORD MOTOR COMPANY THEY ARE TELLING ME THAT THIS IS THEIR POLICY. MY OPINION IS THAT THE PART SHOULD HAVE BEEN REPLACED ON THE FIRST VISIT. THIS WILL CAUSE SAFETY ISSUES IF LEFT WITH THE FAULTY PART ON THE CAR. CAN YOU CHECK INTO WHY FORD HAS SUCH A POLICY IN PLACE ? THANKS, SCOTT

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MY CAR IS SHUTTING OFF WHEN I STOP THE CAR

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#01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO INSPECT MY VEHICLE AND CHECK WHY THE LIGHTS ARE NOT COMING ON. #2 THE POSITIVE BATTERY CABLE IS VERY CORRODED. #3. I'MNOTABLE TO PROPERLYOPENCAR FRONT DOOR FROM OUTSIDE ONPASSENGERSIDE. I CAN OPEN THE DOOR BUT EXERTING A GREATER FORCE WHEN I PULL TO OPEN THIS DOOR THAN THE REST OF THE DOORS.*DT *TR

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RECEIVED A MESSAGE OF POWER STEERING ASSISTT FAILURE THEN WHEEL WOULD NOT TURN AND GOT VERY HARD I WAS ALMOST IN AN ACCIDENT . IT WAS IN MOTION ON THE HIGHWAY

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WHILE ROUNDING A TURN GOING UP HILL MY CAR STARTED SHIMMYING, AND STUDDERING. AT THAT POINT I AM LOSING POWER. WHEN PULLING INTO TRAFFIC IT IS ALSO DOING IT. I AM AFRAID IT'S GOING TO CAUSE AN ACCIDENT.

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UNDER FORD RECALL # 18S32 A FUEL TANK DEFORMATION MAY HAPPEN FROM THE CANISTER PURGE VALVE (CPV). MY VEHICLE WAS ONLY FIXED WITH THE REPLACEMENT OF PURGE VALVE AND REPROGRAMMING THE PCM; AKINS FORD INVOICE# FOCS439115' LINE J#3 ON INVOICE. NO WHERE ON THE INVOICE DOES IT SAY THE FUEL TANK WAS INSPECTED. I RECEIVED CAR BACK AND I HAD RUN OUT OF FUEL TWICE (WITH GAUGE SAYING ATLEAST 50+ MILES TO EMPTY) OVER THE NEXT FEW MONTHS. I HAVE ANOTHER RECALL FOR THE DOOR LOCKS AND AFTER TALKING WITH DEALERSHIP WE AGREED TO SCHEDULE A DATE WHERE AS FORD COULD GIVE A LOANER CAR SO THAT THE DEALERSHIP COULD ADDRESS BOTH ISSUES. A WEEK LATER I WAS TOLD THAT THE FUEL TANK IS DEFORMED AND NEEDED REPLACEMENT BUT FORD WOULD NOT PAY FOR IT?? I WAS GIVEN EMAIL THAT FORD WILL NOT GO BACK TO OPEN THE CASE ABOUT TANK RECALL BECAUSE THEY FEEL I AM NOT A " LONG TERM VALUE (LTV) CUSTOMER" ? FYI I AND MY FAMILY HAVE BOUGHT SEVERAL CARS OVER THE YEARS AND JUST BECAUSE I HAVEN'T PURCHASED A NEW ONE IN THE LAST 5 YEARS AND DID JUST BUY THIS CAR AT BEGINNING OF 2020 ;BUT MY BROTHER IN-LAW DID AT END OF 2019.. ? WHY SHOULD THIS MATTER WHEN A SAFETY ISSUE; WHICH IT IS STILL, WHERE THE CAR COULD STOP RUNNING WHILE IN THE HIGHWAY BECAUSE OF THE UNSURE STATUS OF HOW MUCH FUEL IS LEFT. THERE ARE SEVERAL THINGS ONLINE ABOUT THIS HAPPENING TO OTHER OWNERS CARS JUST STALLING IN THE LANES.

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MY HORN DOESNT WORK NOR DOES RADIO. DOOR LOCKS. OPERATE BY THEM SELFS, LOCK UNLOCK WHEN DRIVING. THE RACK AND PINION POWER STEERING WENT OUT.THEN COME BACK ON. AND ANTI THEFT IS OUT. BEEN ON GOING FOR 3 YEARS NOW

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I WAS DRIVING ON THE INTERSTATE GOING 70MPH AND MY POWER STEERING WENT OUT ON THE DASH STEERING ASSIST FAULT POPPED UP ON MY DASH. I FORTUNATELY WAS ABLE TO PULL OFF THE INTERSTATE WITH OUT A ACCIDENT OCCURRING. IT WAS THE SCARIEST EVENT THAT HAS EVER HAPPENED TO ME AND MY CHILDREN. THIS STEERING FAULT COULD HAVE SERIOUSLY INJURED MY FAMILY OR SOMEONE ELSE. AND THEIR IS NO ACTIVE RECALL BUT THIS IS A COMMON PROBLEM IN THE 2012 FOCUS I SEE ONLINE. I HAVE A INVOICE FROM FIRESTONE THAT IT WILL BE 2,531.50 TO REPAIR POWER STEERING RACK AND PINION ASSEMBLY. FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND PUTTING MY FAMILY AND OTHERS IN DANGER AND THE REPAIR.

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THIS IS ABOUT RECALL 18S32 FUEL TANK DEFORMATION RECALL I HAD THIS CAR IN THE DEALERSHIP SEVERAL TIMES AND MY OPINION THIS DEALERSHIP IS USELESS I RUN MY VIN ON THIS SITE AND SHOWS THIS RECALL HAS NOT BEEN FIXED I ALSO HAVE ANOTHER ISSUE THAT SEEMS IS BEING LOOKED AT BY FMCSA THE STEERING FAULT AND THE STEERING GOING OUT I PERSONALLY HAD A CLOSE CALL WHEN THE STEERING WENT OUT AND ALMOST CAUSED A WRECK

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3 TIMES, NOW; WHEN I BACKED OUT OF A PARKING SPOT AND ATTEMPTED TO TURN LEFT AND PULL FORWARD, THE STEERING LOCKED UP FOR A FEW SECONDS AND THEN SUDDENLY RELEASED. REASON IS UNKNOWN.

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IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE WAS PREVIOUSLY TAKEN TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260) WHERE THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL. WHILE THE VEHICLE WAS BEING REPAIRED, SHE WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL FOR THE MODEL YEAR VEHICLE HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK FORWARD WITHOUT WARNING. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

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I TURNED ON THE CAR (STATIONARY) IN MY PARKING LOT AND A WARNING LIGHT CAME UP ON DISPLAY STATING "STEERING ASSIST FAULT - SERVICE REQUIRED." THE STEERING WHEEL WAS DIFFICULT TO MOVE WITH CAR UNDER 5 MPH. I TURNED OFF THE CAR AND TRIED AGAIN. THE WARNING LIGHT IMMEDIATELY CAME ON AGAIN AND SAME ISSUE WAS OBSERVED. THE CAR IS CURRENTLY INOPERABLE AS IT CAN NOT BE SAFELY MOVED FROM A SMALL PARKING SPOT.

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POWER STEERING RACK GONE BAD AT 89,000 MILES.

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REAR PASSENGER SIDE SEAT BELT DOES NOT RETRACT PROPERLY. THE SEAT BELT HAS BARELY BEEN USED OVER THE LIFE OF THE VEHICLE, SO THIS IS NOT A WEAR ISSUE. TOOK VEHICLE TO FORD DEALER IN WASHINGTON, MO, AND THEY STATED THE SEAT BELT MECHANISM WOULD NEED TO BE REPLACED--COST WAS ABOUT $500. TOO MUCH FOR A SEAT BELT THAT BARELY GETS USED.

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WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW

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I HAVE A 2012 FORD FOCUS SELI I RECENTLY WENT TO A FORD DEALERSHIP TO GET MY PURGE VALVE REPLACE BECAUSE I SEEN ONLINE THAT MY PARTICULAR VEHICLE WAS THE SAME TYPE OF VEHICLE THAT THE GOVERNMENT HAD PLACED A RECALL ON IT BECAUSE OF THE PURGE VALVE IS BECOMING 40S I HAVE THE SAME ISSUE AND I TRIED TO GO TO FORD TO GET IT FIXED THEY TOLD ME THAT SINCE IT WAS ALREADY FIXED THEY CAN'T FIX THE ISSUE AGAIN NO I ONLY HAVE THE CAR FOR ONLY NINE MONTHS AND WITHIN THE NINE MONTHS IS BECAME A BECAME FAULTY. I NEED FOR TO BE RESPONSIBLE FOR REPLACING THEIR DEFECTIVE DEVICE IS THAT THEY FAIL TO BUILD PROPERLY

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TOOK MY VEHICLE IN FOR THE RECALL ON THE DOOR LATCHES AND THEY SAID EVERYTHING WAS GOOD AND WHEN L CHECK THE VIN ON THE NHTSA IT STATES THAT RECALL INCOMPLETE. ALSO FORD HAD A RECALL MY FORD FOCUS IN MY 2012 YEAR ABOUT THE EVAP L HAVE HAD CODE P0456 IN RELATION TO P0456 EVAPORATIVE EMISSIONS SYSTEM - SMALL LEAK DETECTED. FORD SUPPOSELY DID A RECALL ON THIS AND SUPPOSELY DID WORK ON MY VEHICLE BEFORE L OWNED IT, NOW IT HAS SAME ISSUE SO L BELIEVE IT WAS NEVER CHANGED OUT? I BELIEVE THAT RECALL WAS BACK IN 2016 OR 2017 OR 2018?

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AFTER RE-FUELING, CAR BEGAN TO MOVE, THEN STOPPED MOVING WHILE ENGINE WAS RUNNING JUST FINE. AFTER RESTARTING ENGINE 2-3 TIMES, CAR MOVED SLOWLY(<5MPH) DESPITE ATTEMPTS TO ACCELERATE. THE FIRST OCCURRENCE: AFTER LEAVING IT PARKED OVERNIGHT, CAR WORKED FINE. SECOND OCCURRENCE: I DROVE THE CAR (<5MPH) OUT OF PARKING LOT, ACROSS A CITY STREET TO FORD DEALER. BOTH TIMES, THE CAR WOULD NOT ACCELERATE AT ALL.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF DUNN BENSON (1700 W. CUMBERLAND ST, DUNN, NC 28334), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE (PSCM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

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2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK

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MY CAR SHAKES VIOLENTLY WHENEVER I MAKE TURNS. IT SHAKES AND HAS TROUBLE GOING FORWARD WHENEVER I DRIVE AFTER A STOP LIGHT TURNS GREEN. THESE THINGS ALWAYS HAPPEN.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED ALONG WITH A LOSS OF POWER STEERING. THE CONTACT CONTACTED THE DEALER (SUNLAND FORD ADDRESS: 15330 PALMDALE RD, VICTORVILLE, CA 92392 PHONE: (760) 241-7751) WHO WAS ABLE TO SET AN APPOINTMENT 2 WEEKS OUT, HOWEVER, THE CONTACT HAD NOT HAD THE VEHICLE OFFICIALLY DIAGNOSED. THE VEHICLE WAS NOT REPAIRED, THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

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MY 2012 FORD FOCUS HAS REPEATEDLY BEEN IN FOR SERVICE DO THE THE DUAL CLUTCH TRANSMISSION AS WELL THE THE TRANSMISSION CONTROL MODULE. SINCE I'VE OWNED THE VEHICLE, IT HAS SEEN 2 NEW CLUTCHES AS WELL AS 2 TCMS. OVER THE LIFETIME OF THE VEHICLE IT HAS HAD 5 CLUTCH REPLACEMENTS AND 3 TCM REPLACEMENTS. THANKFULLY, THE TRANSMISSION HAS NOT FAILED ON ME YET. THIS CAR IS VERY UNRELIABLE AND GIVES ME CONSTANT HEADACHES. MY CAR DEALER IS ABOUT 30 MINUTES AWAY AND EVERY TIME I GO THEIR FOR THEM TO TEST MY TRANSMISSION, IT ALWAYS FAILS. ITS A COMPLETE WASTE OF MY TIME BECAUSE NO MATTER WHAT I DO, THE CAR ALWAYS WILL SHUDDER. MY 14MO1 WARRANTY HAS NOW RUN OUT SO EVENTUALLY WHEN I NEED A NEW CLUTCH IT WILL COST ME ROUGHLY $2,500. I HAVE CONTACTED FORD ABOUT THIS ISSUE MULTIPLE TIMES AND NOW I AM FILING FOR ARBITRATION. THIS CAR IS NOTHING BUT A DEATH TRAP.

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I AM NOT TECH SAAVY FOR THE IMAGE OR DOCUMENT UPLOAD THIS IS OKAYING CHECK AND OKAY BY AN INDIVIDUAL RECALL20V-331 COMPLETE

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