What 3,789 owners told NHTSA about the 2012 Ford Focus RS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH, THE VEHICLE TRANSMISSION FAILED TO SHIFT INTO GEAR. THE CONTACT ALSO STATED THE VEHICLE ALSO JERKED. THE VEHICLE WAS TAKEN TO JORGENSEN FORD SALES (8333 MICHIGAN AVE, DETROIT, MI 48210 ). THE DEALER INDICATED THE TRANSMISSION FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO (PARRISH FORD DEALER, (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) AND WAS DIAGNOSED THAT THE DIAGNOSTIC TROUBLE CODE REPRESENTED A FAILURE WITH THE CLUTCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SOFTWARE UPDATED UNDER CUSTOMER SATISFACTION PROGRAM 15B22-19N07 WAS COMPLETED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT REPLACED AFTER CONTINUE TRANSMISSION FAILURE AS AUTHORIZED BY FORD DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 239,000. *DT*JB

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WHEN YOU GO TO PULL OUT THE CAR WANTS TO JUMP AN STALL THEN U BE GOING DOWN THE ROAD SOME AN THE ENGINE LIGHT WILL COME ON AN THE TRANSMISSION DONT WANT TO GO OUT OF GEAR THE WAY IT SHOULD I HAVE A 7 MONTH OLD GRAND BABY AN IT SCARES ME TO DRIVE SOMETHING THATS SO DEFECTIVE. PLEASE RESPOND TO THIS. HAD IT CHECK AT FORS AN THEY STILL ANT FIXED IT

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WHEN FIRST ACCELERATING FROM 0 MPH, THE CAR WILL STRUGGLE TO SHIFT OUT OF FIRST GEAR. IT CONSTANTLY JUMPS AND JERKS BETWEEN 10-20 MPH. IT FEELS LIKE SOMEONE WHO IS NEWLY LEARNING HOW TO DRIVE A STICK SHIFT IS SHIFTING THE CAR. AS AN AUTOMATIC, IT SHOULD NOT BE HAVING THESE PROBLEMS. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THE CAR. THE FIRST TIME THE COMPUTER HAD TO BE COMPLETELY REPLACED.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.

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I HAVE A FIELD SERVICE ACTION FOR MY TCM TO BE REPAIRED, I'VE NEVER HAD PROBLEMS WITH IT SO IT WAS NEVER FIXED, MY CAR RECENTLY ROLLED OVER 151,000 MILES AND STARTED HAVING PROBLEMS WITH THE TCM I TALKED TO A DEALER AND THEY TOLD ME THE FIELD SERVICE ACTION WAS ONLY GOOD FOR 150,000 MILES. I THINK IT'S VERY ODD TIMING SINCE I JUST RECENTLY BARELY WENT OVER 150,000 MILES,. MY CAR HAS BEEN STRANDED IN A PARKING LOT FOR 3 WEEKS NOW UNABLE TO START

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WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!

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MY VEHICLE IS SHOWING SYMPTOMS OF A CLUTCH ISSUE THAT HAS BEEN ACKNOWLEDGED BY FORD. DEALER SAID THIS IS EXACTLY THE ISSUE BUT CANT COVER IT UNDER THE WARRANTY BECAUSE ITS PAST 7 YEAR. THE CAR IS UNDER 100K MILES SO I FEEL THIS SHOULD STILL BE ADDRESSED.

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I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT BOUGHT THE VEHICLE BRAND NEW AND THE TRANSMISSION CLUTCH WAS REPLACED TWICE UNDER WARRANTY SINCE IT WAS PURCHASED. DURING THE MOST RECENT FAILURE, THE VEHICLE HESITATED TO MOVE. HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) CONFIRMED THAT THE TRANSMISSION CLUTCH FAILED AGAIN FOR THE THIRD TIME IN THREE YEARS. FOR THIS FAILURE, THE CONTACT STATED THAT THEY WOULD NOT COVER THE REPAIR COST SINCE THE WARRANTIES WERE EXPIRED FOR BOTH THE VEHICLE AND THE PARTS. THE MANUFACTURER, AFTER BEING INFORMED OF A CLASS ACTION LAWSUIT ABOUT THE TRANSMISSION FAILURES, STATED THAT NOTHING COULD BE DONE AND TRANSFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000.

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IT IS MY UNDERSTANDING THAT FORD WILLINGLY AND KNOWINGLY SOLD CARS WITH FAULTY TRANSMISSIONS. AFTER MULTIPLE COMPLAINTS AND A CLASS ACTION , FORD EXTENDED THE WARRANTIES UNDER 14M01 (7YEARS/100,000 MILES) AND 14M02(10 YEARS/ 150,000) MILES . MY CAR , ALONG WITH MULTIPLE OTHER COMPLAINTS THAT CAN BE FOUND ONLINE,IS EXPERIENCING SAME SHUDDERING ISSUES AT LOW SPEEDS THAT ARE COVERED UNDER THE 14M01 EXTENDED WARRANTY. HOWEVER, MY CAR IS AT 110,000 MILES AND PER FORD AND DEALER ARE NOT COVERED. THE ISSUES ARE CLEARLY RELATED TO A DESIGN FLAW FROM FORD, AND NOT AS A RESULT OF A VEHICLE MILAGE/AGE. I AM REQUESTING THAT FORD EXTEND THE WARRANTY TO SAME AS 14M02 AS IT IS CLEARLY A DESIGN FLAW FROM THE FACTORY. THE SHAFT SEAL LEAKS FLUID IN THE CLUTCH, AND FORD HAS ADMITTED THIS FLAW , AND IT DOESN'T MATTER OF THIS HAPPENED UNDER 100,000 MILES OR OVER 100,000 MILES, THE ISSUE LIES WITH THE DESIGN.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE, THE CLUTCH SLIPPED OUT OF GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BOB FERRANDO FORD LINCOLN (8868 W RIDGE RD, GIRARD, PA 16417), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

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SHUDDERING SHAKING FROM TAKE OFF THROUGH 1ST AND 2ND GEAR AND ALSO TAKES A WHILE TO SHIFT FROM 1ST TO 2ND GEAR.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE BEGAN TO SHUDDER, SEIZE, AND THE POWER TRAIN ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806, (828) 276-1075) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

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WHILE MAKING A TURN THE VEHICLE BEGAN TO MOVE THEN THE ENGINE REVVED UP TO 7000 RPM THEN SLAMMED INTO GEAR THE NEXT SHIFT DID THE SAME THING. I WAS ALMOST HIT BY ON COMING TRAFFIC BECAUSE THE VEHICLE FAILED TO MOVE. AFTER PULLING OVER THE VEHICLE HAD NO REVERSE AND COULD ONLY BE DRIVEN AT VERY LOW SPEEDS WITHOUT FEELING LIKE IT WAS GOING INTO NEUTRAL BEFORE SHIFTING. THE VEHICLE IS NOW AT THE DEALER WHO HAS STATED IT HAS A TRANSMISSION CONCERN. THIS IS A SERIOUS SAFETY ISSUE!

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MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE I PURCHASED THE VEHICLE. THE TRANSMISSION SHUDDERS, JERKS, AND LOSES POWER WHILE DRIVING. I HAVE LOST POWER WHILE DRIVING ON THE HIGHWAY AT 65+ MPH NUMEROUS TIMES AND ALMOST CAUSED CRASHES. THE CAR JERKS WHEN ACCELERATING FROM A STOP AND CHANGING GEARS WHICH CAUSES SAFETY HAZARDS TO OTHER DRIVERS. MY CAR DOESN'T START (RANDOMLY) AND MY ENGINE SHUTS DOWN WHEN DECELERATING. THE DEALERSHIP HAS CONTINUOUSLY BLAMED THE TRANSMISSION ISSUES ON MY DRIVING ABILITIES (ALTHOUGH THEY'VE KNOWN ABOUT THE FAULTY TRANSMISSIONS BEFORE MASS PRODUCTION).

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STARTED TO SHUDDER AND DECELERATE; HOWEVER, THE RPMS REVVED AT A VERY HIGH RATE. THE CONTACT EXITED THE HIGHWAY AND PARKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO TEST DRIVE THE VEHICLE AND PERFORMED A DIAGNOSTIC TEST. THE MECHANIC CALLED KEYSTONE FORD (301 WALKER RD, CHAMBERSBURG, PA 17201, (717) 264-5104). THE VEHICLE WAS INITIALLY COVERED UNDER THE WARRANTY, BUT WAS LATER NOT APPROVED AFTER THE CORRECT VEHICLE MILEAGE WAS PROVIDED. THE DEALER QUOTED A COST TO REPAIR THE VEHICLE, WHICH INVOLVED REPLACING THE TRANSMISSION CONTROL MODULE AND REPROGRAMMING THE NEW PART FOR SAFE OPERATION ON THE ROADS. AN APPOINTMENT WAS SCHEDULED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER RECHECKED THE WARRANTY INFORMATION TO CONFIRM THAT THE VEHICLE WAS NO LONGER COVERED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 158,900.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 192,758.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON STARTING THE VEHICLE, IT SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (866) 947-5647) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN TECHNICAL SERVICE BULLETIN THAT HAD NOT YET BECOME A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 152,000.

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MY 2012 FOCUS HAS HAD SHUDDER PROBLEMS AND SOME SCARY CLOSE CALLS WITH THE CLUTCH SINCE I BOUGHT IT THREE YEARS AGO. EVERY TIME I TOOK IT TO BE CHECKED THE DEALERSHIP TOLD ME IT DIDN'T MEET THE CRITERIA TO GET FIXED. WELL GUESS WHAT...MY EXTENDED WARRANTY JUST RAN OUT AND NOW THEY TELL ME I NEED THE CLUTCH! THE SERVICE GUY SAID HE HAS TO CONTACT FORD AND HOPEFULLY THEY 'WILL BE IN A GOOD MOOD' SO THEY WILL HELP! I'M PUTTING IN THIS COMPLAINT BECAUSE I SHOULD NOT HAVE TO PAY FOR THEIR MISTAKES, NOR CAN I FINANCIALLY! FROM EVERYTHING I'VE READ THEY WON'T BE HELPING!

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ON MY 2012 FORD FOCUS FUEL CONSUMPTION HAS DECREASED ALSO ONCE THE CAR GETS PASSED A HALF TANK THE FUEL VOLUME GAUGE IS NOT CORRECT THE CAR ACTUALLY RUNS OUT OF FUEL WHAT'S THE LAST QUARTER OF A MARK WHICH APPEARS TO STILL HAVE FUEL, ALSO FRONT END DRIVETRAIN MAKES LOUD NOISE WHEN TURNING CORNERS, ENGINE WILL NOT CRANK AT TIMES AND MAKES FUNNY SOUNDS UNDER THE HOOD ELECTRICAL SOUNDS. BATTERY POSITIVE LEAD WIRING GETS HOT . CAR WILL NOT START ,BLOWER FAN DOESN'T WORK AND CAR RUNS HOT, AFTER BEING REPLACED 12/05/2019.

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WHEN DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION MALFUNCTIONS. IT DISPLAYS A WARNING STATING THE TRANSMISSION IS OVERHEATING AND MUST BE SERVICED. THE VEHICLE LOOSES ALL POWER AND WHEN GOING 65 MPH (IF IT EVER REACHES THAT) ALL OF A SUDDEN CARS HAVE TO SWERVE AROUND ME BECAUSE THE CAR HAS NO POWER TO CONTINUE. TWICE I ALMOST GOT HIT FROM BEHIND BEING STUCK IN THE MIDDLE OF THE INTERSTATE.

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WHEN I ACCELERATE IT SOUNDS LIKE THE CAR IS IN "NEUTRAL" AND THE LEFT FRONT TIRE/WHEEL IS MAKE A SKIDDING SOUND. RANDOM AND UNEXPECTED WHEN IT HAPPENS. HAS BEEN DOING THIS SINCE SUMMER AND I THOUGHT ONE OF THE RECALLS MIGHT FIX THE PROBLEM. TAKING IT TO THREE PLACES SINCE IT SOUNDS LIKE IT MIGHT BE THE DESIGN OF THE DPS6 TRANSMISSION. IT ONLY HAPPENS WHEN I AM ACCELERATING FROM A DEAD STOP SUCH AS A STOP LIGHT OR WHEN PULLING OUT ONTO A ROAD. HAS HAPPENED 5 OR 6 TIMES SINCE SUMMER.

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DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.

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THE BIGGEST COMPLAINT I HAVE IS THE ANNOYING SHUDDERING. IT'S NOTICEABLE ON LIGHT ACCELERATING. SOMETIMES THE SHUDDERING IS SO BAD THAT YOU CAN'T HARDLY ACCELERATE WHEN PULLING OUT INTO TRAFFIC OR AFTER PULLING OFF AFTER YOU HAVE STOP AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN GOING ON SINCE I GOT THE CAR IN OCTOBER OF 2017 I'VE TAKEN IT TO THE DEALERSHIP FOR THIS ISSUE & THEY TOLD ME THAT'S HOW THE CAR IS SUPPOSED TO DRIVE.

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