Home · 2012 Ford Focus Bev · Complaints

What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3,789)Crash / fire / injury (146)Transmission & drivetrain (1,455)Steering (932)Engine (475)Electrical system (366)Fuel system (340)Body & structure (330)Speed control (169)Latches & locks (133)Visibility & wipers (70)Brakes (61)

1,455 of 3,789 complaints match · Transmission & drivetrain · clear filters · page 52 of 59

Feb 6, 2014Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED WHILE DRIVING, THE CAR WOULD VIOLENTLY SHUDDER AND SHAKE, A GRINDING NOISE COULD BE HEARD IN THE FRONT OF THE VEHICLE AND IT STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE CONTROL MODULE WAS DEFECTIVE AND A NEW SEAL WAS INSTALLED. THE DEALER REPAIRED THE DEFECT; HOWEVER, A DAY AFTER PICKING UP HER VEHICLE THE FAILURES PERSISTED. WHILE DRIVING SHE ALSO HEARD A "CLUCKING" NOISE IN THE SAME PLACE SHE PREVIOUSLY HEARD THE GRINDING NOISE. THE VEHICLE WAS TOWED AGAIN BACK TO THE DEALER WHO STATED THAT THEY COULD NOT FIND ANY DEFECTS SHE "JUST HAVE TO GET USE TO HER VEHICLE". WHEN THE CONTACT DROVE THE VEHICLE HOME THE TRANSMISSION OVER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 MILES. UPDATED 04/17/14*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED. HOWEVER, THE SHUDDER CONTINUED. UPDATED 05/20/14

NHTSA ODI 10563227

Feb 5, 2014Transmission & drivetrain

THE TRANSMISSION WOULD NOT DOWNSHIFT AND THE RPM RACED TO 6500RPM WITH OUT INCREASE IN SPEED. *TR

NHTSA ODI 10562996

Feb 5, 2014SteeringTransmission & drivetrain

I PURCHASED FORD FOCUS USED- ONE YEAR OLD- WITH 16500 MILES. THREE TIMES IT STOPPED AS I WAS TURNING LEFT IN ONCOMING TRAFFIC. ONE TIME I BACKED UP AND IT WOULD NOT GO INTO GEAR. OTHER TIMES IT WOULD NOT SHIFT GEARS ON HILLS OR ON RAMPS TWO TIMES ON MY STEEP DRIVEWAY IT CAME OUT OF GEAR. BROUGHT TO SHOP NUMEROUS TIMES - TOLD NOTHING WAS WRONG REPEATEDLY. I GOT RID OF CAR AFTER 13 MONTHS AND TOOK A FINANCIAL HIT BUT NOW I AM DRIVING A SAFE CAR. THE DIFFERENCE IS AMAZING AND I AM SIMPLY DRIVING A CHEVY CRUZE SO NOT AN EXPENSIVE CAR IN COMPARISON. FOCUS IS DANGEROUS TO DRIVE! *TR

NHTSA ODI 10563169

Jan 24, 2014Transmission & drivetrain

FULL CHARGE, ENTERED READY TO DRIVE MODE, SELECTED REVERSE AND CAR SHUT DOWN. READY TO DRIVE INDICATOR OFF. PLACED BACK IN PARK, PRESSED STOP BUTTON, DEPRESSED BRAKE PEDAL, PRESSED START BUTTON AND CAR INDICATED READY TO DRIVE AGAIN. SELECTED REVERSE AND IT WORKED NORMALLY. SEPARATE INCIDENT, ONE WEEK PRIOR. 5 MILES OF RANGE REMAINING WHILE PULLING INTO DRIVEWAY UP A HILL. PRESSED ACCELERATOR AND LEFT DISPLAY SHOWED STOP SAFELY NOW, AND POWER WAS REMOVED. CAR STALLED ON HILL, READY TO DRIVE INDICATOR OFF. PLACED BACK IN PARK, SET HAND BRAKE, SHUT OFF CAR. DEPRESSED BRAKE, PRESSED START BUTTON, AND READY TO DRIVE INDICATOR FAILED TO TURN ON. TURN CAR BACK OFF AND WALKED INSIDE. CAME BACK AFTER DINNER (30 MINUTES) AND EVERYTHING POWERED UP LIKE NORMAL. PULLED INTO GARAGE AND STARTED LEVEL 1 CHARGING. *TR

NHTSA ODI 10561306

Jan 21, 2014Transmission & drivetrainElectrical systemEngine

MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO POWER AT ALL IT STUTTERS AND WHEN YOU ARE DRIVING IN BUSY PLACES AND YOUR CAR WONT PICK UP ENOUGH TON ENTER ON THE HIGHWAY OR FREEWAY ITS SCARY AND ITS UNSAFE IT WILL SHAKE THE WHOLE CAR WHEN IT PULLS BACK AND STUTTERS. IT IS AWFUL AND I WENT ON A 3 HOUR DRIVE TO GO ON VACATION I ACTUALLY RENTED A CAR INSTEAD OF TAKING MY BRAND NEW CAR THAT I GOT TO LAST ME YEARS FRO NOW WAS THE PLAN IF IT MAKES IT ANOTHER 1 YEAR I WILL BE SURPRISED VERY DANGEROUS FORD. *TR

NHTSA ODI 10560739

Jan 18, 2014Transmission & drivetrainTraction Control SystemEngine

AFTER ABOUT 30-45 MINS OF DRIVING THE CAR WILL BEGIN TO SHUDDER GOING FROM 1ST TO 2ND GEAR. IT OCCURS MOST NOTICEABLY DRIVING FROM A STOP. I HAVE BROUGHT MY CAR IN NUMEROUS TIMES AND HAVE BEEN TOLD NUMEROUS EXCUSES. AT THIS TIME IT IS GETTING ANNOYING, HOWEVER IT BECOMES A CONCERN WHEN TURNING ONTO ROADS BECAUSE IT DOES NOT PRODUCE ANY POWER DURING THIS TIME. ITS ONLY A MATTER OF TIME BEFORE A ACCIDENT OCCURS BECAUSE OF THIS ISSUE. THERE NEEDS TO BE A RECALL ON THE TRANSMISSION ON THE 2012 FORD FOCUS. UPDATED 03/25/14*LJ ALSO, AN OIL LEAK WAS FOUND, THE VEHICLE WOULD SHUDDER IN REVERSE AND IT FELT AS THOUGH THE TRACTION CONTROL WAS ENGAGING. *TR

NHTSA ODI 10560513

Jan 4, 2014Transmission & drivetrainElectrical system

WE TOOK OUR CAR IN YESTERDAY BECAUSE THE ENGINE KEPT LURCHING AND STALLING. THEY SAID IT WAS THE POWER TRAIN, AND THAT IT WAS A PROBLEM WITH THE COMPUTER. THE BERGE FORD DEALERSHIP REPROGRAMMED THE COMPUTER, AND TODAY WHEN I GOT IN THE CAR THE RADIO WAS ON. I JUST UNLOCKED IT AND OPENED THE DOOR, AND THE RADIO CAME ON. THE KEY WAS NOT IN THE CAR AT ALL, AND THE ONLY THING I DID WAS UNLOCK IT WITH THE REMOTE AND OPEN THE DOOR. I DID NOT HAVE THIS PROBLEM PRIOR TO THEM "REPROGRAMMING" IT TO FIX THE POWER TRAIN/TRANSMISSION PROBLEM. THEN WHEN I STARTED TO DRIVE IT THE ENGINE SEEMED SLUGGISH AND IT SEEMED TO BE LURCHING AGAIN, BUT NOT STOPPING FOR AN INSTANT LIKE BEFORE. SO I WENT FROM HAVING TRANSMISSION/POWER TRAIN PROBLEMS, AND A SEAT BELT PROBLEM TO HAVING THEM BOTH WITH A COMPUTER PROBLEM ADDED IN... I'M NOT A COMPUTER ENGINEER, BUT WHEN A PIECE OF EQUIPMENT HAS HARDWARE PROBLEMS IT WOULD MAKE SENSE TO REPLACE OR FIX THE HARDWARE INSTEAD OF REPROGRAMMING THE SOFTWARE. I'LL BE TAKING IT BACK IN, AND WHILE THE COMPUTER IS OUT OF WARRANTY I THINK I SHOULD BE ABLE TO GET THEM TO LOOK AT IT AND FIX IT WITHOUT CHARGING ME BECAUSE THEY CAUSED THE PROBLEM. *TR

NHTSA ODI 10558429

Jan 2, 2014Transmission & drivetrain

I WAS SLOWING DOWN TO PULL INTO A FREEWAY ON RAMP TURN LANE, AND THE CAR SUDDENLY LURCHED. IT KEPT DOING THIS OVER THE COURSE OF 3 MONTHS ON AND OFF WHEN WE WOULD DRIVE AT SLOWER SPEEDS. WE TOOK IT INTO THE FORD DEALERSHIP, AND THEY SAID IT WAS A COMPUTER REPROGRAMMING ISSUE. THEY REPROGRAMMED THE COMPUTER TODAY, BUT I'M EXTREMELY DOUBTFUL THAT IT'S GOING TO FIX THIS BASED OFF OF WHAT OTHER PEOPLE HAVE STATED HAPPENED TO THEM. THEY JERKED AROUND WITH US AND TOLD US THAT IT WAS IN WARRANTY FOR THE POWER TRAIN, BUT IF IT WAS ANYTHING ELSE WE WOULD OWE $110 FOR THEM TO JUST LOOK. WE BOUGHT THE CAR USED IN SEPTEMBER 2013, AND HAD PROBLEMS WITH IT STARTING IN OCTOBER 2013. IT HAD 43,000 MILES ON IT WHEN WE BOUGHT IT, AND HAS ABOUT 47,000 NOW. MY LAST CAR WAS A 2004 HYUNDAI ELANTRA, AND IT HAD VERY FEW PROBLEMS FOR THE 9 YEARS I HAD IT. I ONLY STOPPED DRIVING IT BECAUSE OF A SEMI-TRUCK DRIVER'S ILLEGAL ACTIONS THAT TOTALED IT. I REGRET WASTING MY MONEY ON THIS PIECE OF JUNK. *TR

NHTSA ODI 10558273

Dec 26, 2013Transmission & drivetrainBody & structure

TRANSMISSION SHUTTERS CAUSING WHOLE CAR TO SHAKE. ACTS AS IF THE FLY WHEEL IS GLAZED OVER AND CLUTCH CAN NOT ENGAGE PROPERLY, THIS IS TURN CAUSED A BODY VIBRATION MAKING A LOUD VIBRATION NOISE. FORD KNOWS OF THIS PROBLEM AND HAS YET TO HAVE A RECALL TO MAKE A PERMANENT FIX. FORD REPLACED A CLUTCH PACK IN MY CAR BUT THE DESIGN IS FLAWED - THIS WILL HAPPEN AGAIN AND AT MY EXPENSE. FORD AGREED TO EXTEND MY WARRANTY MILEAGE BUT NOT THE TIME IN WHICH USE SAID MILEAGE. THE ORIGINAL WARRANTY WAS 60K OR FIVE YRS. NOW ITS 100K OR FIVE YRS, TWO OF WHICH ARE GONE. INCREASING THE MILEAGE DOES NOTHING FOR ME THE WARRANTY STILL EXPIRES AT THE SAME TIME. FORD IS WELL AWARE OF THIS PROBLEM IN THE FIESTA AND FOCUS MODELS. I'M A PROFESSIONAL MECHANIC FOR OVER 25 YRS. I'VE TALKED WITH SEVERAL FORD SHOPS AND THEY ARE VERY AWARE OF THIS ISSUE. I SPOKE WITH THE OWNER OF THE DEALERSHIP I BOUGHT THE CAR FROM AND HE EVEN STATED THAT WAS THE NO.1 TOPIC AT A FORD CONVENTION IN VEGAS THIS YR. THIS IS SIMPLY A POOR DESIGN AND FORD WANTS THE CUSTOMER TO PAY FOR IT. MY CAR STARED THIS PROBLEM AROUND 13K AND FORD HAS BEEN YANKING ME AROUND FOR ANOTHER 13K BEFORE PUTTING IN THE REPLACEMENT PARTS THAT ARE NO DOUBT GOING TO FAIL AGAIN. MY GAS MILEAGE IN TOWN WENT FROM 33.5 TO 24.5 AND THIS WAS ALSO ACCEPTABLE TO FORD - NOT ME. THIS NEEDS TO BE FIXED RIGHT AWAY BEFORE A TOTAL TRANSMISSION FAILURE KILLS SOMEONE. *TR

NHTSA ODI 10557248

Dec 10, 2013Transmission & drivetrain

I WENT TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR THE FIRST FEW WEEKS I HAD IT. IT ROLLS BACK WHEN ON AN INCLINE. THE DEALERSHIP SAYS THIS IS NORMAL BECAUSE THE TRANSMISSION IS LIKE THAT OF A STANDARD TO TAP THE BRAKE AND IT SHOULD STOP ROLLING. IT STILL DOES IT ON INCLINES AM STILL NOT CONVINCED THAT ITS "NORMAL" FOR AN AUTOMATIC TO DO THAT, BUT IF NO RECALL FOR THIS PROBLEM AT LEAST OTHER READERS WILL BE INFORMED. *TR

NHTSA ODI 10555505

Dec 6, 2013Transmission & drivetrain

THE VEHICLE "POPPED" OUT OF GEAR AND BECAME UNRESPONSIVE TO THROTTLE. IT TOOK THE VEHICLE ABOUT 20 SECONDS TO RECOVER. THIS IS THE 4TH OCCURRENCE IN 6 WEEKS. *TR

NHTSA ODI 10555099

Dec 1, 2013SuspensionTransmission & drivetrainEngine

THIS IS AN ONGOING PROBLEM!!!! MY VEHICLE VIBRATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP. IT HESITATES AND DOES NOT WANT TO ACCELERATE AND IT APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL.WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED. MY CAR ROLLS BACK WHEN TAKING OFF FROM AN INCLINE AND A FLAT SURFACE. *TR

NHTSA ODI 10554232

Nov 23, 2013Transmission & drivetrainElectrical system

I HAVE HAD NUMEROUS ISSUES WITH TRANSMISSION AND ELECTRICAL PROBLEMS WITH MY VEHICLE. I HAVE HAD IT IN FOR SERVICE ABOUT 6 TIMES IN THE PAST YEAR. CAR SHIFTS HARD, WHEN DRIVING, SPUTTERS, AND EVEN ONCE STALLED OUT IN THE MIDDLE OF A INTERSECTION. I HAD THESE ISSUES FROM DAY ONE WITH THE VEHICLE BUT WAS TOLD THE CARS COMPUTER HAS TO "LEARN" HOW YOU DRIVE. ELECTRICAL, THE LOCKS SOMETIMES WORKS, OR THE DOORS LOCK WHEN THEY AREN'T SUPPOSED TO. KEY FOB DOESN'T WORK SOMETIMES. THIS IS SOMETHING THAT IS RIDICULOUS AND FORD MOTOR CO. SHOULD DO SOMETHING ABOUT IT. MY CAR HAS 27500 MILES ON IT AND RUNS LIKE IT IS 15 YEARS OLD! MY WARRANTY IS UP AT 36000, SO THEN ALL THESE ISSUES BECOME THE CONSUMER PROBLEM EVEN THOUGH FORD IS AWARE THIS IS AN ISSUE THEY ARE HAVING AND WON'T RECALL UNTIL SOMEONE GETS HURT OR KILLED. *TR

NHTSA ODI 10553507

Nov 22, 2013Transmission & drivetrain

DRIVING HOME ON INTERSTATE 73MPH TRANS SHIFTED TO NEUTRAL HAD TO GET OFF INTERSTATE BEFORE GETTING RAN OVER WITH MY SPEED DECREASING. TURNED CAR OFF CRANKED BACK UP TRANS WORKED AGAIN TOOK TO DEALER IN JACKSON, TN GOLDEN CIRCLE FORD THEY SAID TRANS PCM NEEDED TO BE REPROGRAMMED AND WAS FIXED DROVE HOME TODAY 11-22-2013 DID EXACT SAME THING NOT GOOD AND NOT SAFE WHEN YOU LOSE TRANS POWER AT INTERSTATE SPEEDS CAR NOW BACK AT DEALER WAITING TO SEE WHAT THEY COME UP WITH THIS TIME. I AM A ASE CERTIFIED MECHANIC AND WORK ON VEHICLES FOR A LIVING THIS ONE STILL UNDER 100,000 MILE WARRANTY BUT HAS SERIOUS AND DANGEROUS PROBLEM SOMETHING NEEDS TO BE DONE PLEASE HELP I APPARENTLY AM NOT ONLY ONE WITH THIS ISSUE APPARENTLY THIS TRANS IS JUNK AND NO ONE KNOWS HOW TO FIX IT SO SHOULD BE CHANGED TO SOMETHING THEY KNOW HOW TO FIX I DRIVE 145 MILES PER DAY TO AND FROM WORK ALL INTERSTATE THIS WAS SUPPOSE TO BE A PROVEN DEPENDABLE VEHICLE THAT IS WHY I PURCHASED IT ALSO FOR THE GAS MILEAGE WHICH IS GOOD BUT NOW NOT FEELING SO SAFE DRIVING IT. *TR

NHTSA ODI 10553495

Nov 19, 2013Transmission & drivetrainEngine

WHILE TRAVELING DOWN THE INTERSTATE THERE WAS A SUDDEN LOSS OF POWER WHILE PRESSING THE GAS AND HESITATION WHEN POWER FINALLY RETURNED. *TR

NHTSA ODI 10552921

Nov 18, 2013Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE FAILURE WAS RECURRING. IN ADDITION, THE VEHICLE WOULD ROLL BACKWARD WHENEVER STOPPED ON AN INCLINE AND WOULD BEGIN SHAKING, CAUSING DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED A TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10552725

Nov 5, 2013Transmission & drivetrain

CAR SHUTTERS AND HESITATES UPON ACCELERATION FROM A STOP. VERY CONCERNING WHEN MAKING A LEFT HAND TURN BECAUSE YOU DON'T KNOW FOR SURE IF THE CAR WILL MAKE THE TURN. I HAVE READ MANY POSTS ABOUT TRANSMISSION FAILURES ON THE FORD FOCUS. THE CAR IS NOT SAFE TO DRIVE. *TR

NHTSA ODI 10550928

Nov 5, 2013Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHIFTED INTO NEUTRAL. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SHOOK VIOLENTLY, BEGAN TO FUNCTION NORMALLY, THEN SHIFTED INTO NEUTRAL AGAIN. THE CONTACT ALSO STATED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

NHTSA ODI 10550980

Nov 4, 2013SuspensionTransmission & drivetrain

SINCE THE PURCHASE OF THE VEHICLE, THE TRANSMISSION RATTLES, SHAKES, LOUD BANG, STUTTERS. I TOOK IT TO BUENA PARK FORD WHERE I PURCHASED IT FROM, THEY SAID IT'S ADAPTIVE LEARNING AND WILL BE OK AFTER 2000MI. STILL HAD ISSUES TOOK IT TO MY LOCAL CERRITOS FORD DEALER, THEY COULD NOT FAULT A DEFECT. TOOK IT BACK TO CERRITOS FORD, THEY REPLACED THE CLUTCH ASSEMBLY, WAS A LITTLE BETTER BUT GOT WORSE AFTER DRIVING A FEW THOUSAND MI. I TOOK IT BACK TO THE DEALER, THEY CONFIRMED DEFECT AND DID RESETS OF THE TRANSMISSION AND STATED GOOD FOR NOW. AGAIN A LITTLE BETTER BUT SLOWLY NOW WORSE THAN EVER. I TOOK IT BACK TO CERRITOS FORD TODAY, THE SERVICE REP WOULD NOT EVEN LISTEN TO ME, JUST KEPT SAYING IT'S NORMAL, HE DID NOT EVEN WANT TO CHECK AND CONFIRM MY COMPLAINT, JUST KEPT SAYING THEY ARE EDUCATING THEIR CUSTOMERS ON THE FOCUS AND FIESTA'S TRANSMISSION. I TOLD HIM IT'S NOT NORMAL AND SAFE, TO JUST AT LEAST LOOK INTO MY COMPLAINT PUT IT IN WRITING IF YOU THING IT'S NORMAL. EACH OF THE LAST FOUR TIMES THEY DID CONFIRMED AND TRIED TO FIX THE DEFECT. I AM WORRIED AS THE CAR WAS FOR MY DAUGHTER WHO WILL BE DRIVING IN A FEW MONTHS. I FIND IT VERY UNSAFE AS IT STUTTERS JERKS AND DOES DIFFERENT THINGS AND YOU CAN'T DETERMINE WHAT IT WILL DO NEXT. THEY REPLACED THE LEFT STRUT WAS OK FOR A FEW WEEKS, THEN I TOOK IT BACK AND THEY REPLACED THE RIGHT FRONT STRUT. I TOLD THE REP IT'S REALLY LOUD NOW ENOUGH FOR HIM TO CLEARLY HEAR IT. HE TRIED TO TELL ME THE NOISE IS PART OF THE TRANSMISSION AND IT'S NORMAL. I EXPLAINED TO HIM IT'S OVER BUMPS AND TO AT LEAST TEST DRIVE IT. HE SAID HE IS TRYING TO HELP ME AND DOES NOT WANT ME TO HAVE THE CAR NOT AVAILABLE TO ME FOR USE. I TOLD HIM I DON'T CARE HOW LONG IT TAKES I JUST NEED THE CAR FIXED. TODAY IS MON WHICH I DID MAKE AN APPOINTMENT FOR, HE SAID HE WILL CALL ME ON FRI. I THINK I AM JUST BEING PLAYED AROUND AND THE CAR IS A LEMON. PLEASE HELP. *TR

NHTSA ODI 10550884

Nov 2, 2013Transmission & drivetrainSpeed controlEngine

VEHICLE VIBRATES WHEN TRYING TO ACCELARATE FROM A COMPLETE STOP. HESITATES AND DOES NOT WANT TO ACCELARATE. APPEARS TO NOT WANT TO SHIFT GEARS. DOES THE SAME THING AT LOW SPEEDS AS WELL. *TR

NHTSA ODI 10550614

Oct 31, 2013Transmission & drivetrainSpeed control

WHEN PULLING OF FROM A STOP POSITION SOUNDS LIKE A RATTLING OR SOMETHING MAKING A CRANKING NOISE. ALSO CAR STALLS AT TIMES. TAKING OFF FROM STOP SIGN CAR STALLS WHEN GAS IS PRESSED, THIS IS AN ONGOING PROBLEM. *TR

NHTSA ODI 10550438

Oct 28, 2013Transmission & drivetrain

THE AUTOMATIC TRANSMISSION SPUTTERS, JERKS, AND FEELS LIKE IT'S GOING TO STALL. I HAVE COMPLAINED TO THE DEALERSHIP ABOUT THIS SINCE THE DAY I BOUGHT IT. THE DEALERSHIP HAS DONE SEVERAL UPDATES TO THE SOFTWARE AND IT HAS NOT IMPROVED. THEY HAVE TOLD ME THIS IS NORMAL, IT'S NOT! IT HAS TROUBLE GETTING INTO TRAFFIC BECAUSE OF THE SPUTTERING AND JERKING. IT'S ONLY A MATTER OF TIME BEFORE I GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION. THIS BOARD HAS PLENTY OF THE SAME COMPLAINT. HOW MANY PEOPLE WILL IT TAKE GETTING KILLED BEFORE THERE IS A RECALL? WHEN WILL THEY INVEST THIS MATTER, HOPEFULLY BEFORE SOMEONE DOES GET KILLED. THE TOUCHSCREEN ALSO DOES ODD THINGS ALSO, BUT IT'S NOT DANGEROUS. ONE TIME THE VOLUME ON THE RADIO WAS ON FULL VOLUME AND I COULDN'T TURN IT DOWN. I TURNED OFF THE CAR AND AFTER A COUPLE OF MINUTES IT STILL CAME ON FULL VOLUME, IT FINALLY STOPPED THE NEXT DAY. TWICE THE TOUCHSCREEN DIDN'T WORK AT ALL FOR TWO DAYS. THE DEALERSHIP REPLACED THE TOUCHSCREEN AND IT STILL DOES ODD THING, SUCH AS TURNS ON RANDOM RADIO STATIONS. THEY NEED A MAJOR RECALL ON THIS CAR. *TR

NHTSA ODI 10549857

Oct 25, 2013Transmission & drivetrain

THIS IS AN ELECTRIC VEHICLE. THE CAR WAS SHUT DOWN COMPLETELY IN THE MIDDLE OF STREET. THE MESSAGE DISPLAYED INDICATED I SHOULD "STOP THE VEHICLE NOW". AFTER ABOUT TWO MINUTES, I WAS ABLE TO START THE SYSTEM AGAIN AND DRIVE AWAY. *TR

NHTSA ODI 10549495

Oct 24, 2013Transmission & drivetrain

WHEN ACCLERATING FROM A STOP OR A SLOW SPEED CAR SHUTTERS AND VIBRATES. WAS RETURNED TO FORD FOR REPROGRAMMING. THAT DID HELP ROLLBACK ON HILLS BUT NOT TRANSMISSION SHUTTER. *TR

NHTSA ODI 10549321

Oct 21, 2013Transmission & drivetrainElectrical systemEngine

"STOP SAFELY NOW" MESSAGE APPEARED WHILE TRAVELING ABOUT 30MPH AND SLOWING DOWN FOR A STOPLIGHT. CAR WOULD NOT MOVE WHILE MESSAGE WAS LIT. THE CAR HAD 88% CHARGE, AND WAS CHARGING 5MIN PRIOR TO THE INCIDENT. TRYING TO RESTART THE CAR WAS UNSUCCESSFULLY AT FIRST, BUT I TURNED THE CAR OFF, OPENED A DOOR, CLOSED IT, THEN IT RESTARTED AFTER THAT. I WAS STUCK FOR ABOUT 3 OR 4 MINUTES. *TR

NHTSA ODI 10548777

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Focus Bev verdict →