What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

HAVE HAD SEVERAL INSTANCES OF THE POWER STEERING NOT FUNCTIONING UPON START UP. WARNING LIGHT CAME ON, BUT RESET AND WORKED UPON RESTARTING. OCCASIONALLY STEERING WILL TAKE EXTRA TIME, APPROX. 5 SECONDS, TO FUNCTION UPON STARTING HOWEVER YESTERDAY IT WOULD NOT RESET AND FUNCTION PROPERLY. HAD TO DRIVE APPROX. 5 MILES WITH NO POWER STEERING. WORKED PROPERLY AFTER PARKING AND RESTARTING CAR AFTER APPROX. 15 MIN.

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BOUGHT THIS USED FOR MY SON'S FIRST CAR. POWER STEERING WENT OUT WHILE DRIVING. ONLY 80000 MILES ON THIS CAR. THIS COULD HAVE KILLED MY INNOCENT BOY. RECALL THIS BEFORE SOMEONE DIES!!!

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TAKATA RECALL THE ENGINE LIGHT WARNING IS ON ON MY CAR AND SLIPS WHILE DRIVING. I AM TRYING TO GET HELP TO DETERMINE WHAT IS WRONG TO AVOID ACCIDENTS. I RECEIVED A RECALL LETTER BUT I LOST THE LETTER THAT WAS SENT TO ME. YOUR ATTENTION AND TIME ON MY CONCERN IS VERY MUCH APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED INTERMITTENTLY. THE REPAIR WAS PERFORMED BY DELEHANTY FORD (1510 E PIERSON RD, FLUSHING, MI 48433, (810) 659-5687). THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

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I HAVE A CALLED THE DEALERSHIP I BOUGHT MY CAR FROM. THEY ARE REFUSING TO HELP ME. MY TRANSMISSION IS GOING OUT ON MY CAR. THAT I'VE HAD FOR 1 YEAR. I'VE HAD MY CAR LOOKED AT 4 TIMES. BUT THE ISSUE WASN'T FIXED. THIS CAR ISN'T SAFE FOR ME TO DRIVE. I WANT THIS FIXED.

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ON TWO SEPARATE OCCASIONS, THE CAR LOST STEERING ABILITY WITHOUT ANY WARNING WHILE MY SON WAS DRIVING ON A BUSY HIGHWAY IN TRAFFIC. HE WAS LUCKILY ABLE TO PULL OVER WITHOUT CRASHING, THOUGH REQUIRED CONSIDERABLE EFFORT TO MANEUVER THE CAR OUT OF TRAFFIC, AS STEERING REQUIRED FULL STRENGTH. THE STEERING ASSIST MALFUNCTION MESSAGE APPEARED AFTER THE 3RD INCIDENT WHEN HE STARTED THE CAR IN HIS DRIVEWAY. I CANNOT UNDERSTAND HOW FORD CAN CAN CONTINUE TO ENDANGER DRIVERS AND OTHERS BY NOT RECALLING THIS CLEARLY DEFECTIVE ELECTRONIC STEERING SYSTEM. THE EXACT SAME SYSTEM HAS BEEN RECALLED IN OTHER MODELS TOTALING OVER 1.3 MILLION VEHICLES, PER A NEW YORKTIMES ARTICLE. THIS IS NOT A SMALL OR TRIVIAL PROBLEM. IN ADDITION, FORD MANUFACTURING HAS NOTIFIED DEALERS OF 'STEERING PROBLEMS' BUT FELL SHORT BY NOT INVESTIGATING THE ISSUE. THE PROBLEM IS APPARENTLY WELL KNOWN AND DOCUMENTED. PLEASE DO SOMETHING BEFORE INNOCENT PEOPLE ARE INJURED AND/OR KILLED. WE HAVE ALREADY ENDURED THE STRESS OF A TRANSMISSION/CLUTCH MALFUNCTION, FOR WHICH FORD EXTENDED THE WARRANTY TO COVER, BUT DID NOT NOTIFY OWNERS, AS AN OFFICIAL RECALL WOULD REQUIRE. OUR EXTREMELY HONEST AND DILIGENT MECHANIC RESEARCHED IT AND FOUND OUT, SO WE WERE ABLE TO HAVE THOSE REPAIRS DONE AT THE DEALER AT NO EXPENSE. THIS IS A NO-BRAINED, DO THE RIGHT THING AND ISSUE THE RECALL. DON'T PLAY RUSSIAN ROULETTE WITH OTHER PEOPLE'S LIVES.

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THE HEADLIGHT HOUSING SOCKET MELTED IN NOVEMBER 2018, CAUSING THE LAMP TO FAIL AND THE REPLACEMENT OF THE HOUSING. AFTER REPLACING THE SOCKET AND BULB, THE SAME THING JUST HAPPENED (MARCH 31, 2019). THE HEADLAMP IS UNUSABLE UNLESS HOUSING AND BULB ARE COMPLETELY REPLACED. THERE IS FEAR OF A FIRE OCCURRING.

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AFTER A 30 MILE DRIVE, I STOPPED TO FILL MY TANK. WHEN I RESTARTED MY VEHICLE, I RECEIVED A WARNING THAT THE POWER STEERING BOOST HAD FAILED. I CHECKED UNDER THE HOOD AND DID NOT SEE ANY OTHER PROBLEMS. I WAS ABLE TO DRIVE THE CAR BACK TO DROP OFF MY PASSENGER, ALTHOUGH THE STEERING WAS EXTREMELY TIGHT. AFTER MY FRIEND LEFT MY CAR, THE POWER STEERING CAME BACK AND THE ISSUE HAS NOT RECURRED. I DID SOME RESEARCH ON THE INTERNET AND FOUND AT LEAST 200 OTHER INSTANCES OF SIMILAR EVENTS, LEADING TO A TOTAL FAILURE, AND A $1600 BILL FROM FORD FOR EACH OCCURRENCE. THERE IS A TSB WHICH EXISTS FOR THIS ISSUE, AND THERE WAS A RECALL OF OTHER FORD VEHICLES FOR SIMILAR PROBLEMS. HOWEVER, THE FOCUS WAS NOT INCLUDED IN THE RECALL BUT IT SOUNDS LIKE A SIMILAR ISSUE WHICH NECESSITATED THE RECALL OF 600K VEHICLES IN 2015. THERE ARE ALSO PLENTY OF ARTICLES FROM REPUTABLE SOURCES, LIKE THE NEW YORK TIMES, WHICH ALSO DOCUMENT THIS,

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THE CLUTCH ASSEMBLY HAS BEEN REPAIRED FOUR TIMES IN THE FIRST 80000 MILES, EACH TIME WITH THE GUARANTEE THAT FORD HAS FIXED THE PROBLEMS ASSOCIATED WITH THE CAR. THE CAR NOW HAS 94000 MILES ON IT. LAST DECEMBER, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE WE WERE TOLD THE CLUTCH WAS ONCE AGAIN CLOSE TO WHATEVER STANDARD THEY USED TO REPLACE THEM BUT WASN'T THERE YET. THEY SAID TO PUT 1000 MILES ON THE CAR AND THEN THEY COULD CHECK TO SEE IF IT MEETS THE STANDARD YET. OVER THE PAST COUPLE OF MONTHS IT HAS GOT PROGRESSIVELY WORSE TO THE POINT WE HAVE TO BE CAREFUL PULLING OUT OF OUR DRIVEWAY WHICH IS ON A HILL. WE HAVE RETURNED THE CAR NOW TO BE TOLD THAT THE VEHICLE HAS NOW GONE OUT OF WARRANTY ON TIME, THEY ARE NO LONGER RESPONSIBLE, AND I OWE A CHARGE JUST FOR THEM HAVING CHECKED.

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ELECTRONIC POWER STEERING ASSIST FAILURES. SEVERAL TIMES OVER THE PAST FOUR MONTHS MY WIFE AND I STARTED THE CAR AND THERE WAS NO POWER STEERING. THE CAR WAS UNDRIVABLE AND WARNING ON THE DASH INDICATED STEERING FAILURE. SOMETIMES TWO OR MORE RESTARTS WERE REQUIRED BEFORE THE WARNING WENT OFF AND THE POWER STEERING RETURNED. ALTHOUGH IT HASN'T HAPPENED YET WHILE DRIVING THE CAR. MY RESEARCH ON THIS FAILURE SHOWED THAT ITS HIGHLY POSSIBLE THAT IT COULD HAPPEN WHILE DRIVING AND CAUSE INJURY OR DEATH. FARTHER RESEARCH SHOWS THAT REPAIRS COULD COST AS MUCH AS $2,200.00

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THE TRANSMISSION IS UNDER CLASS ACTION LAWSUIT. HAVING TROUBLE WITH SINCE BUYING IN 2012, STILL WAITING ON OUTCOME OF THAT. TODAY. MARCH 27, 2019, "STEERING WHEEL ASSIST- SERVICE NEEDED". STEERING OUT WHEEL WILL NOT TURN. I WORK I NEED A CAR. I WILL BE CALLING FORD TODAY. MY FORD FOCUS SE IS NO LONGER UNDER WARRANTY, OVER 140,000 MILES ON IT. I WAS NOT ABLE TO LEAVE HOME FOR WORK TODAY. SOMETIMES WHEN I TURN THE CAR OFF THE TIME CHANGES I THEN TURN IT BACK ON AND IT GOES BACK TO THE CORRECT TIME. ALSO IN THE PAST SOMETIMES IN WOULD NOT START. I WOULD WAIT A WHILE AND THEN IT WOULD START. IT HAS NOT DONE THAT SINCE I BOUGHT THE CAR IN 2012. THIS CAR HAS A LOT OF PROBLEMS.

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2012 FORD FOCUS STALLING AND SHUTTING OFF ON HIGHWAY. ENGINE STALLING AND SHUTTING OFF MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE INDICATOR ON DUE TO RECALL.

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WHEN I WENT TO DRIVE MY CAR OUT OF THE DRIVEWAY THE STEERING ACTED LIKE IT WAS LOCKED. AFTER TRYING MULTIPLE TIMES OF TURNING KEY ON/OFF I FINALLY CALLED THE MECHANIC TO TOW THE VEHICLE TO THEIR SHOP. AFTER A COUPLE WEEKS OF DIAGNOSIS IT WAS DETERMINED IT WAS THE ELECTRIC STEERING. WHY HAVE MULTIPLE OTHER FORD VEHICLES HAD A RECALL FOR THIS PROBLEM BUT NOT THE FOCUS?

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WHEN MY CAR STARTS DRIVING, FROM 0 MPG TO 25 MPG MY CAR SHAKES. IT FEELS LIKE MY CAR IS SLIPPING, AND HAVING A ROUGH JERKING MOTION. I ALSO EXPERIENCED MY CAR ROLL BACKWARD WHEN I WAS TRANSITIONING FROM A RED LIGHT TO A GREEN LIGHT. I WOULD HAVE TO JUST HOPE MY CAR WOULD ACCELERATE IN TIME OR ELSE IT WOULD ROLL AND HIT THE CAR BEHIND .

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THIS CAR WHEN YOU ARE DRIVING THE ENGINE JUMP OR SKEEP THE CHANGE

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OVER THE LAST 4 MONTHS MY FORD FOCUS HAS COMPLETELY RAN LIKE [XXX] THE CAR BOGS OUT CUTS OFF DUE TO THE FUEL AND CLUSTER JAM AND IT'S CAUSED MY CLUTCH OR TRANSMISSION TO THROW CODES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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AFTER TURNING ON IGNITION TO THE CAR A WARNING COMES UP "STEERING ASSIST FAULT" ON THE INFORMATION SCREEN NEAR THE ODOMETER. THE STEERING WHEEL IS THEN VERY HARD TO TURN. THIS HAS HAPPENED 2 TIMES IN THE FIRST DAY OF THE ISSUE. WHEN I TURN THE CAR OFF AND RESTART THE CAR THE PROBLEM GOES AWAY. I HAVE RESEARCHED AND FOUND SEVERAL COMPLAINTS OF THE SAME EXACT ISSUE I AM HAVING AND SOME HAVE REPORTED LOSING STEERING WHILE DRIVING SO I AM VERY CONCERNED ABOUT MY SAFETY.

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BOUGHT 11/9/2012 SIX MONTHS LATER REC'D EMISSION RECALL, 1YR LATER WOULD NOT START, DEAD IN GROCERY PARKING, DEALER SAID EMISSION AGAIN, 2ND YR RADIO WENT OUT, 3RD YR CATALYLICT CONVERTER NEED TO BE CHANGED, 5/16/2017 WAS CHARGED $1805.72, SAID NOT EMISSION BUT IT WAS DOING THE SAME THING AS BEFORE, DEAD HAD TO BE TOWED AGAIN TO DEALER, DEALER SAID, "CODES PO420, PO7A3 TESTED, FOUND CONVERTER STOPPED UP, SHIFT ACTUATOR FAULTY, REMOVED TRANSMISSION REPLACED CLUTCH ACTUATORSAND CLUTCH, REMOVED & REPLACED MANIFOLD/COVERTER ASSEMBLY. NOW TWICE SO FAR ENGINE MALFUNCTION LIGHT, NO POWER, GOES 5 MILES....... WHEN TURNED OFF IN ABOUT 45-1 HR, STARTS.... ALL THIS WHILE DRIVING OR PARKED IN A PARKING LOT.

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STEERING BECAME VERY STIFF, ALMOST JERKING AT TIMES, WHEN TURNING. FEELS LIKE IT TAKES A COUPLE SECONDS FOR THE STEERING TO CORRECT ITSELF LIKE THERE'S A DELAY FROM TURNING THE WHEEL TO THE CAR ACTUALLY TURNING. DOES IT AT LOW CITY DRIVING SPEEDS AND ON THE HIGHWAY. WE DROVE IT SATURDAY, IT WAS FINE. IT DIDN'T GET USED SUNDAY, AND PROBLEM STARTED ON MONDAY MORNING. WHEN TURNING AT LOW SPEEDS THERE IS ALSO A GRINDING NOISE COMING FROM BEHIND THE STEERING WHEEL. NO WARNINGS ON DASH, NO INCIDENT TO CAUSE THIS. VEHICLE HAS ONLY 83,000 MILES. TOOK IT TO THE DEALER AND THEY SAID IT'S THE STEERING GEAR AND IT WILL BE OVER $1500 TO FIX. MONEY I DON'T HAVE FOR A PROBLEM THAT SHOULDN'T BE HAPPENING ON A CAR THIS NEW. I'M SCARED TO DRIVE IT AND CAN'T AFFORD TO FIX IT SO IT SITS IN THE DRIVEWAY LIKE A GIANT EXPENSIVE PAPERWEIGHT.

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I RECEIVED A RECALL NOTICE A FEW MONTHS AGO AND I WAS TOLD THAT I WOULD RECEIVE ANOTHER LETTER IN ABOUT 3 MONTHS ONCE THE NECESSARY PARTS WERE IN STOCK. I HADN'T RECEIVED THE FOLLOW UP LETTER SO I CALLED MY LOCAL FORD DEALER AND I WAS TOLD THAT THE PARTS WERE ON BACK ORDER BUT I COULD SET UP AN APPOINTMENT TO HAVE MY VEHICLE INSPECTED FOR CORROSION TO DETERMINE IF I EVEN NEEDED THE PARTS. THE EARLIEST APPOINTMENT I COULD GET WAS MAY 18TH, JUST FOR THE INSPECTION; NOT EVEN FOR THE ACTUAL REPAIRS. THE RECALL IS FOR THE FUEL VAPOR SYSTEM AND THERE'S A WARPED PART THAT IS CAUSING AN INACCURATE READING ON FUEL LEVELS WHICH MEANS I HAVE TO MAINTAIN AT LEAST A HALF TANK OF GAS AT ALL TIMES. MY CAR IS NOW LEAKING GAS AND STALLING IN TRAFFIC DUE TO THE ISSUE. I LIVE IN A CITY WITH LOTS OF STEEP INCLINES AND HILLS AND I HAVE TO AVOID CERTAIN STREETS BECAUSE MY CAR HAS STALLED AND ALMOST CAUSED ACCIDENTS. THERE IS ONLY ONE FORD DEALER IN MY AREA. THE ONLY OTHER DEALER IS ABOUT 30-40 MINUTES AWAY.

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OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH

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WHILE DRIVING APPROXIMATELY 45 MPH IN TRAFFIC ON THE 5 FREEWAY IN LOS ANGELES, A WARNING CAME UP ON THE DASHBOARD STATING "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THE MESSAGE DISPLAYED, A TURN IN THE ROAD WAS COMING UP AND I NOTED THAT I HAD NO POWER STEERING AND HAD TO USE EXCESSIVE FORCE TO TURN THE WHEEL TO MAKE THE TURN. LUCKILY I MANAGED TO NURSE THE CAR BACK HOME WITHOUT CAUSING AN ACCIDENT OR GOING OFF THE ROAD. TURNING AT SLOW SPEEDS IS NEARLY IMPOSSIBLE. I WILL BE TAKING THE VEHICLE INTO THE FORD DEALERSHIP BUT IT IS MY UNDERSTANDING THAT SIMILAR ISSUES HAVE OCCURED TO MULTIPLE 2012 FOCUS VEHICLES AND NO RECALL HAS BEEN ISSUED SIMILAR TO OTHER RECALLS FOR DIFFERENT FORD MODELS. LUCKILY MY CURRENT FAILURE DID NOT CAUSE AN ACCIDENT, BUT THE CAR IS NOT A HAZARD TO DRIVE FOR BOTH MYSELF AND OTHER MOTORISTS. THIS ISSUE NEEDS A RECALL BEFORE SOMEONE GETS INJURED OR WORSE, AND OWNERS DON'T HAVE TO FORK OVER $1500+ TO FIX THE ISSUE AS SEEMS COMMON ONLINE.

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2012 FORD FOCUS IS VERY HARD TO STEER, AS IF IT HAS NO POWER STEERING. THERE IS NO POWER STEERING PUMP. I LEARNED THAT THIS VEHICLE HAS SOME KIND OF ELECTRICAL STEERING. I HAVE ALSO LEARNED THAT OTHER VEHICLE LIKE THE FOCUS HAS THE SAME PROBLEMS AS MINE BUT YET THESE OTHER FOCUS'S HAVE RECALLS FOR THIS PROBLEM. BUT NOT MINE. WE FEAR THAT THIS COULD CAUSE A SERIOUS ACCIDENT.

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2012 FORD FOCUS HATCHBACK. CONSUMER WRITES IN REGARD TO PROBLEMS WITH WHEEL LUG NUTS. *AS *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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