What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE POWER TRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

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THIS HAS HAPPENED MULTIPLE TIMES. WHEN PULLING OUT INTO TRAFFIC AND TRYING TO ACCELERATE THE VEHICLE WILL NOT ACCELERATE ABOVE, I'D SAY 10 MPH. IT TENDS TO HAPPEN WHEN IT IS WARMER OUT AND THE A/C IS ON. I HAVE FOUND THAT IF THE SHIFTER IS PUT INTO "SPORT MODE" AND I MANUALLY SHIFT FROM FIRST IT WON'T DO IT. THIS IS MY GF'S CAR AND SHE WILL NOT USE THE "SPORT MODE". THIS IS VERY DANGEROUS AND WILL PROBABLY LEAD TO AN ACCIDENT. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE MADE A LOUD GRINDING NOISE AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,491.

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VEHICLE WOULD NOT ACCELERATE ON FREEWAY, FAILED TO SHIFT INTO HIGHER GEARS. *TR

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THE TRANSMISSION SHUTTERS AND HESITATES TO SHIFT INTO GEAR WHILE ACCELERATING FROM STOP. HAVE TAKEN IT TO FORD MULTIPLE TIMES AND PROBLEM COMES BACK EVERY TIME. *TR

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DRIVING UP LIGHT INCLINE ON PAVED HIGHWAY WHEN TRACTION CONTROL LIGHT FLASHES INDICATING A LOSS OF TRACTION. SECONDS LATER CAR LOSES RESPONSE TO GAS PEDAL, FLASHES "TRANSMISSION SYSTEM FAILURE. SERVICE IMMEDIATELY." AFTER PULLING OVER AWAY FROM TRAFFIC AND POWERING OFF THEN 30 SECOND WAIT AND ON WARNING IS GONE AND FUNCTIONS ARE RESTORED. A WEEK LATER PROBLEM COMES UP AGAIN, THIS TIME ON INTERSTATE GOING 70MPH. CRUISE CONTROL IS SHUT OFF AUTOMATICALLY, NO POWER TO GAS PEDAL, TRACTION WARNING COMES ON, AND SAME TRANSMISSION WARNING FLASHES. GOES AWAY IN A SECOND OR TWO. PULL OVER AS SAFELY AS I CAN WHILE CUTTING OFF A SEMI-TRUCK, POWER CAR OFF AND ON, ALL SYSTEMS NORMAL. FOUR DAYS LATER PULL OUT OF PARKING SPOT WITH A HESITATION OF VEHICLE TO START, THEN A VIBRATING IN REVERSE. DRIVE AROUND LOT TO EXIT, PULL ONTO MAIN ROAD AND SAME WARNINGS/PROBLEMS AS USUAL HAPPEN. NOW BLOCKING TRAFFIC PERPENDICULAR TO FLOW. CHECK ENGINE LIGHT COMES ON, PUT CAR INTO PARK, TURN OFF, AND BACK ON. TRY TO SHIFT INTO DRIVE. WON'T BUDGE. TURN OFF AND ON AGAIN. TRY TO SHIFT AGAIN. NO LUCK. ONE MORE TIME, WAIT A FEW SECONDS, THEN AGAIN. CAR POWERS ON DRIVES TO ANOTHER LOCATION WITH CHECK ENGINE LIGHT ON AND THEN TO DEALER WITH NO FURTHER ISSUES. DEALER INSPECTS, FINDS FAULTY TCM. DIRECTLY ATTRIBUTES THIS TO MANUFACTURE DEFECT AND NOT TO USER ERROR. *TR

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I WAS LEAVING FROM THE BP GAS STATION FROM WAYNE SULLIVAN DR IN PADUCAH, KY I HAD DROVE FROM LEDBETTER WHICH IS 10 MINS OUTSIDE OF PADUCAH AND WHEN I STARTED MY CAR TO LEAVE GAS STATION PULLING OUT INTO BUSY INTERSECTION I WENT TO ACCELERATE AND MY CAR WOULD NOT GO ANY FASTER THAN 10MPH WITH ONCOMING TRAFFIC BEHIND ME AND MY 5 YEAR OLD CHILD IN THE CAR WITH ME. I HAD REPORTED TRANSMISSION PROBLEMS BEFORE THEY PUT COMPUTER TO ADJUST IT BUT TOLD ME SLIPPAGE AND JERKING WOULD BE NORMAL DUE TO THE TYPE OF TRANSMISSION. MY CAR HAS ALWAYS ROLLED BACK ON STEEP HILLS ALSO. *TR

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WENT TO MAKE A LEFT TURN AND THE CAR WENT INTO A NEUTRAL STATE AND JUST REVVED UP. THE GEAR INDICATOR ON THE SCREEN WAS NO LONGER THERE. AFTER 15 OR SO SECONDS IT REAPPEARED AND RESUMED NORMAL FUNCTION BUT THE CHECK ENGINE LIGHT CAME ON. WENT TO AN AUTO PARTS STORE TO HAVE THE CODE READ AND IT SAID A TCM LOW SHIFT POINT OR SOMETHING TO THAT EFFECT.THIS WAS AT 60700 MILES. AFTER DRIVING A COUPLE OF HOURS THE CHECK ENGINE LIGHT TURNED OFF. SINCE THEN IT HAS BEEN HAPPENING RANDOMLY ANYWHERE FROM DAYS APART TO A MONTH APART. I HAVE CONTACTED FORD ASSIST AND THEY SAID THERE IS NOTHING THEY CAN OR WILL DO FOR ME... *TR

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DRIVING THE CAR, PULLED IN TO POST OFFICE CAR DIED. NO POWER STEERING OR BRAKES. CAR WOULD NOT TURN OVER. DISPLAY SAYS PARKING AID MALFUNCTION NO PRND INDICATOR THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. IF HAPPENED GOING DOWN THE HIGHWAY SOMEONE COULD BE SERIOUSLY INJURED. *TR

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ON THE FREEWAY ACCELERATING SLIGHTLY WHILE MERGING INTO THE LEFTMOST LANE. POWER SUDDENLY WAS LOST WITH A "STOP SAFELY NOW" MESSAGE ON THE DASH. AS IT WAS RUSH HOUR, IT WAS DIFFICULT TO MERGE 6 LANES TO THE RIGHT TO GET TO THE SHOULDER. BRAKES AND STEERING WERE WORKING AND I STOPPED SAFELY. CAR WOULD NOT RESTART. *TR

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WHILE DRIVING ON THE ROAD, GOING ABOUT 40-50 MPH ON A SUNNY, HOT DAY IN JULY, THE TRACTION CONTROL SUDDENLY TURNED ON AND THE CAR STARTED TO DECELERATE. I FOUND IT ODD AS THE WEATHER WAS NOT INCLEMENT AND I HAD NOT HIT A POTHOLE SO I PULLED OVER SINCE THE CAR WAS AUTOMATICALLY SLOWING DOWN. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT AS THERE WERE PLENTY OF CARS AROUND AND THIS WAS LESS THAN HALF A MILE FROM THE HIGHWAY THAT I WAS ABOUT TO TRAVEL. AFTER PULLING OVER, I TURNED THE CAR OFF TO TRY TO CLEAR THE TRACTION CONTROL AS IT SEEMED TO BE STUCK ON. THE CAR WOULD NOT TURN BACK ON (THE ENGINE WAS NOT TURNING ON THOUGH THE BATTERY WAS FINE). AFTER CALLING THE FORD AUTO CLUB AND HAVING HELP COME OUT, THE CAR GOT TOWED TO THE DEALERSHIP. THE ISSUE TURNED OUT TO BE WITH THE TRANSMISSION CONTROL MODULE THAT WAS COVERED UNDER THE ORIGINAL POWER TRAIN WARRANTY. *TR

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THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.

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INTERMITTENTLY WHEN ACCELERATING THE TRANSMISSION FEELS LIKE IT IS STALLING OUT, SHAKES VIGOROUSLY, AND SHIFTS ROUGH. IN THOSE TIMES THE UNPREDICTABILITY OF THIS TRANSMISSION MAKES THE CAR VERY DANGEROUS TO DRIVE. *TR

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2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB

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THE TRANSMISSION IS KNOCKING WHEN IT SHIFTS GEARS ESPECIALLY THE LOWER GEARS. IT STUTTERS REALLY BAD AS WELL. *JS

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PURCHASED VEHICLE IN JUNE 2012 AND TRANSMISSION HAS BEEN SHAKY, SLIPPING, STUTTERING, JERKING, STALLING ON ACCELERATION, OVERHEATING, ROLLING BACK ON HILLS, NO ACCELERATION ON HILLS, AND GRINDING EVER SINCE. HAD CLUTCH SEAL REPLACED WITHIN A COUPLE OF MONTHS FROM PURCHASE WHICH THEY CLAIMED CAUSED THE PROBLEM. PROBLEM PERSISTED BUT THEY TOLD ME TO GIVE IT TIME TO ADJUST TO THE REPAIR. I TOOK IT BACK IN AT 11,000 AND THEY REPLACED ONE OF THE CLUTCHES. PROBLEM PERSISTED ONLY THEN THE CAR'S SYSTEM INDICATED THE TRANSMISSION WAS OVERHEATING (WHILE I WAS ON THE HIGHWAY) AND INDICATED ON THE CONSOLE THAT I NEEDED TO WAIT UNTIL THE CAR COOLED DOWN. THE TEMP ON THE CAR WAS IN NORMAL RANGE. I WAS 3 HOURS FROM HOME WITH SMALL CHILDREN IN THE CAR AND LEFT ON THE SIDE OF A MAJOR HIGHWAY BECAUSE MY CAR'S SYSTEM SAID THE TRANNY WAS OVERHEATING. TOOK IT TO THE DEALER AGAIN AND THEY SAID IT WAS A GLITCH; NO CONCERN NECESSARY. I COMPLAINED AGAIN ABOUT THE JERKING IN THE TRANSMISSION AND THEY SAID I NEEDED TO GIVE THE CAR SOME TIME TO ADJUST TO THE REPAIR AT 11,000. AT 24, 000, I WAS FED UP FROM WAITING AND TOOK THE CAR IN AGAIN ONLY TO BE TOLD THAT I NEEDED THE ENTIRE CLUTCH ASSEMBLY REPLACED BUT THEY WERE ON BACK-ORDER. CONTACTED FORD FOR A BUY BACK AND THEY SAID "NO, THAT'S HOW THE CAR DRIVES - IT'S NORMAL" CAR IS NOW AT 50,000 WITH SAME PROBLEMS. CURRENTLY WORKING WITH AN ATTORNEY ON A SUIT AGAINST FORD. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS NOT SHIFTING INTO GEARS PROPERLY, WOULD STALL SPORADICALLY AND WOULD JERK INTERMITTENTLY. ADDITIONALLY, THE STEERING WHEEL WOULD OFTEN SEIZE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHO HAD NOT BEEN ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE DEALER REPLACED THE TRANSMISSION AND TRANSMISSION SENSOR BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE LIGHTS INTERMITTENTLY ILLUMINATED AND THE RADIO WAS MAKING A LOUD NOISE WHEN IT WAS POWERED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN DIAGNOSED THAT THE COMPUTER CHIP IN THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AUTOMATIC TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED AND THEN THE SPEED GREATLY INCREASED ON ITS OWN. THE DEALER STATED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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TRIED TO TAKE OFF AT STOP LIGHT. WHEN I HIT THE ACCELERATOR THE CAR JERKED REAL HARD BUT BARELY ROLLED. THEN THE RPM WENT TO 5000-5500 AND IT TOOK OFF REAL FAST. *TR

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AFTER THREE MONTHS OF THE PURCHASE OF THE VEHICLE I STARTED EXPERIENCING SOME SHUTTERING/NOISE/STALLING OF THE TRANSMISSION. I TOOK IT INTO MY DEALERSHIP AND THEY "REFLASHED". IT WAS FINE FOR A FEW MONTHS, THEN IT STARTED AGAIN. TOOK IT IN AGAIN AND IT GOT "REFLASHED" AGAIN. THE THIRD TIME THEY DID SOMETHING WITH THE MODULE BOX. AFTER THE FOURTH TIME, THEY REPLACED THE CLUTCH ON THE TRANSMISSION. NOW I HAD TO TAKE IT BACK IN AGAIN BECAUSE OF THE SAME ISSUE. I HAVE CONTACTED FORD AND ASSURED ME THAT IT WOULD BE FIXED. SO IT HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME ISSUE. I HAVE COMPLAINED TO FORD ABOUT THE ISSUE AND THE CONCERNS OF MYSELF AND MY FAMILY. I HAVE SERIOUS ISSUES WHEN THE CAR STALLS BETWEEN GEARS ESPECIALLY WHEN I AM CROSSING A BUSY INTERSECTION AND CROSS TRAFFIC DOESN'T STOP. I EVEN TRIED SEEING ABOUT TRADING IT IN AND GOT WELL LESS THEN KBB VALUE BECAUSE OF "ISSUES". SO I AM STUCK WITH A VEHICLE THAT I CAN'T TRADE IN WITHOUT LOSING ALOT OF MONEY AND IT CAN'T SEEM TO GET FIXED. *TR

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ON TWO OCCASIONS THE VEHICLE STOPPED RUNNING WHILE IN MOTION. IN INCIDENT 1, THIS OCCURRED AT HIGHWAY SPEED (65 MPH) AND INCIDENT #2 IN LOCAL TRAFFIC (15 MPH). IN BOTH CASES ALL POWER WAS LOST INCLUDING THE ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 1, THE CAR RESTARTED AND DRIVEN TO THE DEALER - EXTENSIVE REPAIRS WERE MADE "TO THE TRANSMISSION" (PER THE DEALER). IN THE SECOND INCIDENT AFTER DEALER REPAIRS AFTER INCIDENT 1, THE CAR COMPLETELY STOPPED AT HIGHWAY SPEED AND WOULD NOT RESTART - TOWED TO DEALER. AGAIN LOSS OF ALL POWER INCLUDING ACCELERATION, POWER STEERING, ETC. AFTER INCIDENT 2 THE DEALER REPLACED THE "MASTER CONTROL UNIT". WHILE BOTH INCIDENTS WERE COVERED BY FORD UNDER THE "DRIVE TRAIN" ORIGINAL WARRANTY I AM CONCERNED ABOUT THE LOSS OF POWER IN TWO INCIDENTS SEPARATED BY ABOUT ONE MONTH. *TR

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I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO GET THE KEY OUT OF THE IGNITION, NOT GOING INTO PARK, AND SHUDDERING AND SPUTTERING WHEN STARTING FROM A COMPLETE STOP PRETTY MUCH SINCE I HAVE HAD MY CAR. THIS WEEK, I COULDNT GET IT OUT OF PARK AT ALL AND THEN WENT TO DRIVE HOME FROM WORK MY SHIFTER WOULD MOVE BUT THE CAR WOULD NOT GO INTO GEAR. *TR

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WITHIN A MONTH OF PURCHASE, THE VEHICLE HAS BEEN "SHUDDERING" I HAVE REPORTED THIS TO THE DEALERSHIP EVERY TIME I SENT IT IN FOR SERVICE AND ALL THEY TELL ME IS "IT IS NORMAL, YOU HAVE TO GET USED TO IT. ITS THE NEW TRANSMISSION TECHNOLOGY OF FORD." I CANT BELIEVE THAT AFTER 2YRS AND 17K MILES ON IT THAT IT IS STILL EXHIBITING THE SAME PROBLEM AND THERE HAS BEEN NO RESOLUTION TO IT. MAY I KNOW UNTIL WHEN AM I GOING TO WAIT? ANOTHER PROBLEM THAT JUST CAME UP- I HAVE WITNESSED A LOUD SOUND COMING FROM THE SPEAKER. SEEMS LIKE A THUNDER/CRACKING NOISE. MY HUSBAND HAS HEARD IT TWICE. IT IS A VERY LOUD SOUND. IT SCARED ME WHEN I HEARD IT THE FIRST TIME. *TR

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