Home · 2012 Ford Focus Bev · Complaints

What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3,789)Crash / fire / injury (146)Transmission & drivetrain (1,455)Steering (932)Engine (475)Electrical system (366)Fuel system (340)Body & structure (330)Speed control (169)Latches & locks (133)Visibility & wipers (70)Brakes (61)

Newest first · 3,789 complaints · page 47 of 152

May 21, 2019Body & structure

DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.

NHTSA ODI 11209125

May 21, 2019Electrical systemEngine

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE WOULD NOT TURN OFF. THE CONTACT PULLED THE FUEL FUSE TO DISCONTINUE THE FLOW OF FUEL AND SHUT THE ENGINE OFF; HOWEVER, THE VEHICLE LIGHTING REMAINED ILLUMINATED. THE BATTERY HAD TO BE DISCONNECTED TO TURN OFF THE LIGHTS. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED ROY O'BRIEN FORD AT 586-776-7600 (LOCATED AT 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) AND WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ELDER FORD (888-467-5023, LOCATED AT 777 JOHN R RD, TROY, MI 48083) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY EXPLANATION FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

NHTSA ODI 11209048

May 21, 2019SteeringElectrical system

THE ELECTRONIC POWER STEERING GOES OUT WITHOUT WARNING WHILE DRIVING ON A CITY STREET !!! THE INTERNET IS TEAMING WITH COMPLAINTS ABOUT THIS ON THIS VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE THE NHTSA TAKES ACTION ?

NHTSA ODI 11209116

May 20, 2019Fuel system

FUEL GAUGE SUDDENLY INACCURATE- SHOWING FULLER THAN IT SHOULD BE. NOTICED DISCREPANCY AFTER DRIVING A SHORT DISTANCE, SHOPPED AND PLANNED TO GET GAS ON THE WAY HOME. WHEN I STARTED THE ENGINE THE GAUGE WENT FROM 1/2 FULL TO 3/4 FULL. IT REMAINED 3/4 FULL WITH ADDITIONAL DRIVING OF MULTIPLE TRIPS. I WAS TOLD BY THE LOCAL FORD DEALER THIS WAS NOT COVERED UNDER RECALL 18532.

NHTSA ODI 11208591

May 20, 2019Electrical systemLightsBrakes

THE REAR TAIL LIGHTS ARE SUBJECT TO A "BRAKE LAMP BULB FAULT" DUE TO THE SHODDY WIRING AND WIRING HARNESS THAT AFFIXES THE WIRES TO THE TRUNK LID. AFTER MANY OPEN AND CLOSE ITERATIONS OF THE TRUNK LID, WIRES BECOME BRITTLE AND FRAY, AND EVENTUALLY FAULT. THE PROBLEM IS WIDESPREAD THROUGHOUT THE FORUMS WITH MANY INDIVIDUALS RESORTING TO CUTTING THE CABLES AND RESOLDERING OR REATTACHING THEM WITH REDUCED WIRE TENSION. THIS IS A MAJOR PROBLEM AND CAN CAUSE POTENTIAL REAR END ACCIDENTS WHEN THE BRAKE AND TAIL LIGHTS FAIL TO ILLUMINATE. THE FAULT APPEARS AS SOON AS THE CAR TURNS ON, AND CAN SPORADICALLY GO AWAY WHEN DRIVING. AS SPORADICALLY AS IT DISAPPEARS, IT REAPPEARS AND REMAINS. THIS IS ABSOLUTELY A DESIGN FLAW WITH WIRING NOT SHIELDED IN ANY WAY AND SIMPLY WRAPPED IN TAPE.

NHTSA ODI 11208748

May 20, 2019Steering

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THE CONTACT CALLED DENNY MENHOLT FORD (LOCATED AT 50 FORD LN, BUTTE, MT 59701, (406) 494-6333) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,000.

NHTSA ODI 11208762

May 17, 2019Steering

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WAS FAULTY AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE CONTACT OBSERVED THAT "STEERING ASSIST MALFUNCTION" WAS DISPLAYED ON THE INSTRUMENT PANEL, MALUFUNCTION WARNING LIGHT CAME UPON. THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875) WHERE IT WAS DIAGNOSED THAT A NEW STEERING GEAR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11208256

May 17, 2019Fuel system

FORD ISSUED A RECALL ON THIS VEHICLE (MANUFACTURER RECALL #18S32) NHTSA RECALL # 18V735 ON OCTOBE22, 2018. THEY STILL HAVE NOT COME UP WTIH A REMEDY OTHER THAN TO KEEP THE GAS TANK AT LEAST 1/2 FULL. THIS IS NOT ACCEPTABLE TO ME.

NHTSA ODI 11208291

May 16, 2019Steering

THE POWER ASSISTING WHEEL STEERING HAS MALFUNCTION AND LEADS TO VERY DIFFICULT WHEEL TURNING. IT INCREASE THE RISK OF ACCIDENT WHEN THE MALFUNCTION WAS SUDDENLY HAPPENS WHEN DRIVING ON ROAD. FORD FRANCHISE DEALER STORE HAS VERIFIED THAT THIS ISSUE HAPPENS ON 2012-2014 FORD FUSION AND FOCUS AND THE ISSUE HAPPENS WITHOUT CAR BEING HIT OR INVOLVED IN ANY ACCIDENT. FORD HAS ALREADY ANNOUNCED RECALLS FOR 2011-2014 ESCAPE, EXPLORER, AND MARINER FOR POWER STEERING DEFECT. I HAVE EXPERIENCED THE EXACT SAME SITUATION DESCRIBED FOR THOSE RECALLS. THEREFORE FOCUS SHOULD BE IANOTHER MODEL OF FORD VEHICLES THAT NEEDS INVESTIGATION FOR POWER STEERING DEFECT AND BE RECALLED FOR REPAIR. MORE COMPLAINTS FROM FOCUS OWNERS ONLINE: HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML

NHTSA ODI 11207948

May 16, 2019Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO SAFFORD FORD LINCOLN OF SALISBURY (1902 NORTH SALISBURY BLVD, SALISBURY, MD, (410) 548-4600) WHERE THEY DIAGNOSED AND REPAIRED THE TRANSMISSION CONTROL MODULE THREE TIMES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

NHTSA ODI 11208112

May 15, 2019Fuel system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712, (254) 666-2473) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11207802

May 15, 2019Electrical system

RADIO STARTS TO POP AND SOUND LIKE MACHINE GUN FIRE. IT GOES OFF AND ON IRREGULARLY AND EVEN DOES IT WHEN CAR IS TURNED OFF. SOMETIMES IT WILL WORK FOR 10 MINUTES AND THEN THE POPPING AND GUN FIRE BEGINS AGAIN. I AM AFRAID THAT SOMEONE WILL THINK I'M SHOOTING AS THEM. IF IT COMES ON WHILE DRIVING, IT IS VERY SCARY. COULD CAUSE AN ACCIDENT.

NHTSA ODI 11207902

May 15, 2019Transmission & drivetrainBody & structureEngine

TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR

NHTSA ODI 11207922

May 14, 2019Engine

MY HUSBAND WAS DRIVING THE CAR TO WORK ON THE INTERSTATE SHORTLY AFTER 6AM IN THE POURING RAIN. TRAFFIC WAS MOVING AT ROUGHLY 65 MILES AN HOUR. AS TWO HIGHWAYS WERE MERGING TOGETHER, HIS VEHICLE LOST POWER. RPM'S WENT HIGH BUT VEHICLE WOULD NOT ACCELERATE. HE PUT ON FLASHERS AND PROCEEDED TO COAST INTO RIGHT HAND LANES, BUT ONLY HAD ENOUGH POWER TO LAND IN THE GORE, WHICH IS THE V WHERE TWO HIGHWAYS COME TOGETHER. HE TURNED THE VEHICLE OFF AND TRIED TO RESTART, BUT IT WOULD NOT RESTART. IT TOOK 1 AND 1/2 HOURS FOR RESCUE VEHICLE TO ARRIVE WHILE TRAFFIC SPED BY ON BOTH SIDES OF HIM, LEADING HIM TO BELIEVE HE WAS LIVING HIS LAST MOMENTS. HORRIFYING! COURTESY PATROL GOT MY HUSBAND TO SAFETY, TOW TRUCK RETRIEVED VEHICLE AND TOOK IT TO DEALERSHIP. THEY SAID THAT ESSENTIALLY, THE TRANSMISSION SHIFTED INTO NEUTRAL AS HE DROVE DOWN THE HIGHWAY AND THERE WAS NOTHING HE COULD HAVE DONE TO STOP IT. THEY REPLACED THE F MODULE-TRANSMISSION CONTROL AT N/C, AND ALSO PERFORMED UNRELATED PCM UPDATE FOR A RECALL. WE TRADED OFF THE VEHICLE YESTERDAY. TRANSMISSION HAD BEEN REPAIRED NUMEROUS TIMES FOR SHAKING OR STALLING.

NHTSA ODI 11207534

May 13, 2019Steering

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WAS PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

NHTSA ODI 11207204

May 10, 2019Transmission & drivetrainEngine

MY CAR HAD LESS THAN 90,000 MILES ON IT WHEN IT BEGAN TO HAVE ISSUES WITH THE TRANSMISSION. THE ENGINE STUTTERS OR IDLES WHEN I ACCELERATE, WHICH HAS MADE GETTING ON THE INTERSTATE A NIGHTMARE. IF I ACCELERATE TO EVEN 35 MPH, I HAVE TO COMPLETELY REMOVE MY FOOT FROM THE GAS PEDAL, OTHERWISE MY RPMS WILL SHOOT TO OVER 4 (4,000 RPMS). IT CAUSES MY ENTIRE CAR TO FEEL LIKE IT'S SHAKING, AND IT ALMOST SEEMS LIKE MY CAR IS HAVING TROUBLE SHIFTING GEARS. NOT ONLY THAT, BUT WHEN I'VE STOPPED AT A STOP SIGN AND BEGIN TO DRIVE, MY ENGINE MAKES THE MOST TERRIBLE CHURNING/CLASHING/GRINDING NOISE POSSIBLE. LATELY IT HAS GOTTEN TO THE POINT THAT MY RPMS WILL CONTINUE TO INCREASE BUT MY CAR'S SPEED WILL STAY THE SAME. ALL OF THESE SITUATIONS (TROUBLE SHIFTING GEARS, NOISES, AND HIGH RPMS) WILL OCCUR NO MATTER WHAT, EVERY TIME I ACCELERATE. IT DOESN'T MATTER WHAT SORT OF ROAD I AM ON.

NHTSA ODI 11206875

May 8, 2019SteeringTransmission & drivetrain

ELECTRONIC POWER STEERING FAILED AT LESS THAN 50,000 MILES. COULD NOT STEER CAR. ELECTRONIC CONTROL IS LOCATED BY EXHAUST MANIFOLD, WHICH HEAT CAUSED UNIT TO FAIL. THIS IS A COMMON PROBLEM AND FORD HAS RECALLED THE STEERING UNIT ON OTHER MODEL, BUT NOT ON FOCUS. COST $2160 TO REPAIR. TRANSMISSION SHUTTERS AT LOW SPEEDS MAKING IT DIFFICULT TO CONTROL. HAD IT INTO FORD SEVERAL TIMES TO DIAGNOSE AND THEY STATE IT IS WITHIN PARAMETERS OF THIS DUAL CLUTCH TYPE TRANSMISSION. FORD HAD EXTENDED WARRANTY FOR TRANSMISSION BUT REFUSED TO REPLACE MINE UNDER WARRANTY.

NHTSA ODI 11206157

May 8, 2019Electrical system

NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!

NHTSA ODI 11206242

May 8, 2019Engine

I RECEIVED AN EMAIL IN OCTOBER 2018 AND THEN A LETTER IN DECEMBER 2018 FOR A RECALL ON MY VEHICLE. AND WAS TOLD WHEN THE PARTS WERE AVAILABLE I WOULD BE NOTIFIED.NOW HERE WE ARE 7 MONTHS LATER AND I HAVE HEARD NOTHING IS THERE ANYTHING I CAN DO ABOUT THIS

NHTSA ODI 11206354

May 7, 2019Steering

STEERING BEINGS TO LOCK INTERMITTENTLY DURING DRIVING, STEERING WHEEL LOCKS DURING DRIVING, STEERING WHEEL THEN BECOMES VERY HARD TO TURN UPON START UP. I WAS DRIVING ON THE FREEWAY NEARING A CURVE TO EXIT WHEN ISSUE HAPPENED. THIS CAR CANNOT BE OPERATED WITHOUT POWER STEERING FOR SOMEONE WHO IS ELDERY, SICK, EVEN A NORMAL PERSON. THE WHEEL JUST WONT BUDGE. I AM TRYING TO SECURE FUNDS TO PAY OUT OF POCKET

NHTSA ODI 11206064

May 6, 2019SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A POLE AND THE VEHICLE FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11205802

May 6, 2019SteeringCrash1 injury

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE DROVE INTO AN EMBANKMENT, CRASHED INTO A LIGHT POLE, AND FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: 85507869 WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21646310. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11205818

May 3, 2019Steering

STEERING ASSIST MALFUNCTION ON CONSOLE DISPLAY UPON START OF VEHICLE. STEERING IS ALMOST IMPOSSIBLE AND VEHICLE POSES A SERIOUS HAZARD IF THIS HAPPENS WHILE I'M DRIVING. RECALL IS ISSUED FOR SIMILAR PROBLEM ON OTHER MODELS, YET NO RECALL IS ISSUED FOR THE SAME PROBLEM ON THE FOCUS.

NHTSA ODI 11205519

May 2, 2019Fuel system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE FUEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT HAD TO GO TO A FUEL STATION TO PLACE FUEL IN THE VEHICLE IN ORDER FOR IT TO START. THE CONTACT TOOK THE VEHICLE TO PENNYRILE FORD (5505 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-8131) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11205196

May 2, 2019Transmission & drivetrainEngine

VEHICLE SHUDDERS WHEN TAKING OFF BUT ONCE INITIAL TAKE OFF IS COMPLETE THERE IS NO SHUDDER ANYMORE.

NHTSA ODI 11205279

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Focus Bev verdict →