Home · 2012 Ford Focus Bev · Complaints

What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3,789)Crash / fire / injury (146)Transmission & drivetrain (1,455)Steering (932)Engine (475)Electrical system (366)Fuel system (340)Body & structure (330)Speed control (169)Latches & locks (133)Visibility & wipers (70)Brakes (61)

1,455 of 3,789 complaints match · Transmission & drivetrain · clear filters · page 39 of 59

Aug 11, 2015Transmission & drivetrain

WHEN STARTING FROM A COMPLETE STOP, THE CAR JERKS, SHUTTERS AND THE GEARS GRIND & DESPITE HAVING THIS VEHICLE IN FOR SERVICE OVER 12 DOCUMENTED TIMES, NOTHING HAS EVER BEEN DONE. JUST AS RECENTLY AS 8/4/15 THE TRANSMISSION WAS SERVICED AGAIN, REPLACING THE CLUTCH, AND IT DROVE GREAT FOR JUST UNDER 5 DAYS AND THEN I SIMPLY STOPPED AT A STOP SIGN AND WHEN I WENT TO PULL OUT THE VEHICLE JERKED AND BUCKED, NEARLY STRIKING ANOTHER VEHICLE AND THEN FOR THE 50 MILE DRIVE HOME, THE VEHICLE WOULD GRIND THROUGH THE LOWER GEARS, MAKING DRIVING VERY DIFFICULT. THE VEHICLE IS NOW BACK AT THE DEALERSHIP WITH NO RESOLUTION IN SIGHT, FORD SHOULD JUST RECALL THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED AND WHY ARE WE ALL TO SUFFER BECAUSE FORD IS NO LONGER THE COMPANY THEY USED TO BE, I WILL NEVER OWN ANOTHER FORD VEHICLE AND I AM TRYING TO GET OUT FROM UNDER THIS VEHICLE, BUT WILL DO SO AT A LOSS.

NHTSA ODI 10747740

Aug 10, 2015Transmission & drivetrain

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION CONTROL MODULE PROBLEMS. CONSUMER HAS PREVIOUS COMPLAINT ON ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER EXPERIENCED AN INTERMITTENT LOSS OF POWER. WHILE DRIVING, IT SEEMED THE ENGINE WAS NO LONGER CONNECTED TO THE TRANSMISSION. THE CONSUMER STATED THE TRANSMISSION CONTROL MODULE WAS REPLACED. HOWEVER, IT WAS REPLACED WITH THE SAME PART NUMBER AS THE ORIGINAL. *JB

NHTSA ODI 10745331

Aug 9, 2015Transmission & drivetrainEngineFuel system

PURCHASED A 2012 FORD FOCUS IN DECEMBER OF 2014. THE TRANSMISSION HAS HAD SHIFTING ISSUES ALMOST THE ENTIRE TIME THAT I HAVE HAD THE VEHICLE. IN MAY, THE TRANSMISSION BEGAN STUTTERING AT LOW SPEEDS. WHEN REACHING SPEED ON AN INTERSTATE ON-RAMP, THE VEHICLE SHOWED THE MESSAGE "VEHICLE NOT IN PARK" AND SHUT OFF AS I WAS PULLING INTO TRAFFIC. A DAY LATER WHEN DRIVING IT, IT STUTTERED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT, ALONG WITH A DEFECTIVE PART NOTICE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION CLUTCH SYSTEM, WHICH THE DEALER SAID WAS THE ISSUE AND SUPPOSEDLY REPLACED IT UNDER THE WARRANTY. THE DEALER ALSO RESET THE "AUTOLEARN" FEATURE IN THE TRANSMISSION. FOR A FEW DAYS IT WORKED FINE, THEN THE STUTTERING AND SHIFTING ISSUES BEGAN AGAIN. ON AUGUST 8TH, 2015 THE VEHICLE WAS DRIVEN TO THE STORE, AND WORKED AS IT USUALLY DID, WITH MINOR STUTTERING AND GRINDING THAT APPEARS TO CHARACTERIZE THE FORD TRANSMISSION. IT WAS PARKED FOR ROUGHLY 30 MINUTES WHILE IN THE STORE, UPON STARTING AND PUTTING THE VEHICLE IN REVERSE, THE TRANSMISSION WOULD NOT TURN OR GAIN ENOUGH POWER TO PROPEL THE CAR OUT OF THE PARKING SPACE. AS IT ROLLED BACK, IT WAS SHIFTED INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO PROPEL UNTIL IT WENT TO SHIFT AND THE CAR "MISSED" THE GEAR AND STUTTERED LOSING ALL MOMENTUM. THIS CONTINUED FROM EVERY START/STOP. STOPPED AT ANOTHER STORE, WHEN CAME BACK OUT THE CAR WOULD NOT START ON THE FIRST CRANK, AND THE CHECK ENGINE LIGHT CAME BACK ON. THE POWER ISSUES TO THE TRANSMISSION ON TAKE OFF AND THE MISSING GEARS CONTINUED ALL THE WAY TO MY HOME.

NHTSA ODI 10747268

Aug 4, 2015Transmission & drivetrain

I WAS MAKING A LEFT TURN ON A BLINKING YELLOW ARROW. SEEING A COMING BREAK IN TRAFFIC, WHERE IT WOULD BE SAFE TO EXECUTE THE TURN, I BEGAN INCHING FORWARD. WHEN THE CAR PASSED, ALLOWING ME TO SAFELY TURN, I PRESSED THE ACCELERATOR AND THE CAR DID NOT RESPOND. FOR SEVERAL SECONDS, MY CAR SAT IN THE INTERSECTION WITH TRAFFIC ONCOMING, WITHOUT MOVING FORWARD. THE TYPE OF HESITATION HAS HAPPENED TO ME A TOTAL OF 3 TIMES BETWEEN APRIL OF 2014 AND AUGUST OF 2015. IN ADDITION, THE CAR HANDLES ROUGHLY IN LOW GEAR, MAKING GRINDING NOISES, STUTTERING IN CHANGING GEARS BETWEEN 1ST AND 2ND, AND SOMETIMES SHAKING THE CAR. THE TRANSMISSION ON THE CAR HAS A SERVICE NOTICE. I DID TAKE THE CAR IN IN DECEMBER 2014 FOR THE RECALL, WHERE IT WAS TESTED AND A NEW SEAL WAS INSTALLED. I DROVE THE CAR FOR 8 MONTHS BEFORE EXPERIENCING THE 3RD HESITATION TO RESPOND. HOWEVER, THE GRINDING NOISES, STUTTERING, ETC. NEVER DID IMPROVE. I BELIEVE THESE CARS IS UNSAFE NOT ONLY FOR THE OWNER-OPERATORS, BUT ALSO OTHER MOTORISTS ON THE ROAD WHO HAVE NO WAY OF ANTICIPATING THAT A CAR PULLING INTO TRAFFIC MAY INTERMITTENTLY FAIL TO RESPOND TO THE DRIVER PRESSING THE ACCELERATOR. UPDATED 9/28/15 *LN

NHTSA ODI 10746211

Aug 1, 2015Transmission & drivetrainSpeed control

AFTER DRIVING FOR ABOUT A HALF HOUR IN RUSH HOUR TRAFFIC IN THE SOUTHERN CALIFORNIA AREA, MY CAR SLIPPED FROM ACTIVE GEARS (I BELIEVE 2ND GEAR) AND RIGHT INTO NEUTRAL. I COULDN'T ACCELATE AND DRIVE WITH TRAFFFIC, WHILE TRAVELLING UP HILL MY CAR DECELLERATED QUICKLY. IN TRYING TO GET TO THE SHOULDER, I NARROWLY AVOIDED AN ACCIDENT. AFTER FINALLY REACHING THE SHOULDER I WAS ABLE TO PUT THE CAR IN PARK (IT STARTED TO ROLL DOWNHILL) AND THEN APPLY THE PARKING BRAKE. 10 SECONDS LATER MY CAR WAS RUNNING FINE AGAIN. THAT FOLLOWING MONDAY I BROUGHT MY CAR INTO THE DEALERSHIP TO BE SERVICED. THIS WAS THE SECOND TIME THAT THIS EXACT ISSUE HAPPENED. THE FIRST TIME WAS THE WEEK PRIOR TO.

NHTSA ODI 10745492

Jul 30, 2015Transmission & drivetrainSeat belts

AFTER HAVING THE CAR REPAIRED FROM A RECALL, THE 6TH TIME FOR REPAIR; THE CAR BROKE DOWN AND HAD TO BE TOWED TO THE DEALERSHIP. THE TRANSMISSION CONTROL MODULE IS OUT NOW AND IT IS IN THE SHOP FOR THE 7TH TIME RELATED TO THE SAME ISSUE. I CONSIDER THIS CAR DANGEROUS AND WILL ULTIMATELY CAUSE AN ACCIDENT OR DEATH. WHY ARE YOU NOT DOING ANYTHING ABOUT THIS ISSUE. IT IS FOR ALL 2012 FORD FOCUS VEHICLES.

NHTSA ODI 10744946

Jul 30, 2015Transmission & drivetrain

7/28/15 WHILE ON HIGHWAY AND DRIVING IN FAST LANE, CAR LOSES ABILITY TO ACCELERATE CREATING VERY DANGEROUS SITUATION. CAN NOT ACCELERATE IN ORDER TO MOVE INTO SAFER LANE. MANAGES TO GET OFF RODA AND DRIVE SLOWLY TO REPAIR SHOP. CAR SHUDDERS AND NEARLY STALLS. CHECK ENGINE LIGHT ON BUT NOT BLINKING. REPAIR SHOP GETS TRANSMISSION CODE P090C. CAR IS TOWED FOLLOWING MORNING AND REPAIR SHOP CHECKS AGAIN AND FINDS SAME CODE AND CHECK ENGINE LIGHT STILL ON. 7/30/15 CUSTOMER SPEAKS TO SERVICE DEPT MANAGER NAMED JOHN EXPLAINING ALL OF THE ABOVE. AGREES CAR IS UNSAFE AND WHEN ASKED IF HE WOULD LET HIS DAUGHTER DRIVE IT, HE REPLIES NO. STILL WON'T REPAIR CAR BASED ON CODE PROVIDED BUT AGREES THAT IS THE LIKELY CAUSE. CUSTOMER OFFERS TO PAY FOR REPAIR EVEN THOUGH VEHICLE IS UNDER POWERTRAIN WARRANTY BASED ON LETTER SENT OUT BY FORD AND HE REFUSES SAYING HE DOESN'T WANT TO GUESS AND OFFERS TO KEEP CAR BUT STILL CAN'T RECREATE PROBLEM. IMPLIES THAT CODE WAS CLEARED AND HISTORY ERASED BY "SOMEONE". CUSTOMER SAYS MAYBE THAT SOMEONE JUST MIGHT BE THE DEALER'S OWN MECHANIC TRYING TO AVOID REPAIR SINCE THEY HAVE SO MANY CARS WITH TRANSMISSION ISSUES. CUSTOMER EXPLAINS THAT DEALER THEORY ON ERASURE OF CODES IS SUSPECT SINCE REPAIR SHOP RETAINED CODE INFO, AND TOWED CAR. ASKED WHY WOULD THEY DO THAT IF THE CHECK ENGINE LIGHT WASN'T ON AND WHY WOULD THE REPAIR SHOP ERASE IT. MORE LIKELY LAZY TECH AT DEALER DID IT. DEALER STILL WANTS TO PLAY WAIT AND SEE. IT COULD TAKE THOUSANDS OF MILES BEFORE ISSUE REAPPEARS AND DEALER HAS NO REPLY AS TO WHAT CUSTOMER IS TO DO. CUSTOMER ESCALATES ISSUE TO FORD CORPORATE AND AS OF NOW STILL NO REPAIR, CAR AT DEALER AND UNSAFE TO DRIVE.

NHTSA ODI 10744984

Jul 30, 2015Transmission & drivetrain

MY TRANSMISSION DOESN'T WORK RIGHT AND NEVER HAS, FROM THE MINUTE I DROVE IT OFF THE LOT. IT JERKS, VERY HARD AT TIMES, IT SHUDDERS, AND WORST OF ALL, IT HESITATES, SO WHEN YOU PULL OUT AT TIMES YOU PRAY IT KICKS IN BEFORE YOU END UP GETTING HIT AND KILLED. I TOLD MY SON AFTER LESS THAN SIX MONTHS OF OWNING THIS CAR THAT IF I GET KILLED BECAUSE OF IT, I WANT HIM TO SUE FORD. THEY REFUSE TO FIX IT BECAUSE THEY DON'T STAND BEHIND THEIR PRODUCTS! THEY DON'T CARE IF CONSUMERS GET HURT OR KILLED, OBVIOUSLY. IT LOOKS GOOD AND RIDES GOOD, BUT IS A LEMON BECAUSE OF THE TRANS. THEY MAINTAIN THAT IT ONLY MAKES IT MISERABLE TO DRIVE, BUT THEY DOUBT YOU'LL GET KILLED, SO REFUSE TO HELP. THESE ARE SOME SORT OF TRANSMISSIONS THAT WERE CONVERTED FROM MANUAL TO AUTOMATIC AND NOT VERY WELL, AT THAT. I'VE BEEN TO THREE DEALERS AND THEY WON'T HELP, SAYING THEIR HANDS ARE TIED BECAUSE CORPORATE DOESN'T FEEL IT'S GOING TO KILL ANYONE. I THOUGHT I WOULD BUY A FORD, BEING FROM SE MI. TALK ABOUT MISGUIDED LOYALTY! JUST BECAUSE NOBODY'S BEEN KILLED YET DOESN'T MEAN IT WON'T HAPPEN. IT DOESN'T WORK, PLAIN & SIMPLE. AND IF IT'S THIS POOR NOW, WHAT WILL HAPPEN IN ANOTHER YEAR OR TWO? I AM BEYOND DISGUSTED AND COMPLETELY FRUSTRATED WITH THIS UNCARING COMPANY WHO SELLS YOU JUNK FOR TOP DOLLAR AND THEN REFUSES TO HELP YOU WITH A PROBLEM THAT IS TOTALLY AND COMPLETELY THEIR FAULT!

NHTSA ODI 10745016

Jul 29, 2015Transmission & drivetrainEngine

WHILE DRIVING IN OPEN COUNTRY, VEHICLE SUDDENLY SHUT OFF. AFTER APPROXIMATELY 15 MINUTES THE VEHICLE COULD BE RESTARTED. DROVE THE VEHICLE APPROXIMATELY 10 ADDITIONAL MILES AFTER RESTART AND THEN THE VEHICLE SUDDENLY COASTED AS IF IN 'NEUTRAL" EVEN THOUGH GEAR SHIFT WAS IN "DRIVE" POSITION. THIS TIME THE GEAR INDICATOR LIGHT FLASHED AND THE ENGINE CONTINUED TO RUN WITH THE VEHICLE IN "DRIVE." SHUT OFF VEHICLE. SHUT OFF THE ENGINE. AFTER APPROXIMATELY 10 MINUTES, RESTARTED THE VEHICLE AND DROVE REMAINDER OF TRIP WITHOUT INCIDENT. NEXT DAY WHILE DRIVING IN LOCAL COUNTRY TRAFFIC, VEHICLE AGAIN COASTED AND APPEARED TO SHIFT TO "NEUTRAL" WITHOUT WARNING. GEAR INDICATOR LIGHT FLASHED AND ENGINE CONTINUED TO RUN EVEN THOUGH SHIFT LEVER WAS IN "DRIVE." HAD VEHICLE TOWED TO DEALER FOR SERVICE.

NHTSA ODI 10744665

Jul 27, 2015Transmission & drivetrainElectrical systemEngine

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2012 FORD FOCUS ISSUES. (ATTN: HANNA YU). *SMD THE CONSUMER STATED THE VEHICLE HAD FOUR MAJOR REPAIRS AND 6-8 MINOR REPAIRS DONE TO THE TRANSMISSION. THE VEHICLE WOULD JERK. ALSO, WHILE IN THE MIDDLE OF A MAKING A TURN, THE VEHICLE SUDDENLY STOPPED. *JB

NHTSA ODI 10744264

Jul 27, 2015Transmission & drivetrain

I WAS DRIVING, AND THE TRANSMISSION STOPPED DELIVERING POWER TO THE WHEELS. THE ENGINE WAS RUNNING, AND REVVING WHEN I PUSHED THE GAS PEDAL, BUT NO ACCELERATION. THE TRANSMISSION WAS IN DRIVE. I CHANGED TO L, AND NO POWER. I PULLED OVER AND PUT THE GEAR INTO PARK, BACK TO D, AND NO POWER. I HAD TO RESTART THE ENGINE TWICE, BEFORE THE TRANSMISSION ENGAGED.

NHTSA ODI 10743693

Jul 27, 2015Transmission & drivetrain

THE TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. ALSO SHUDDERS WHEN STARTING FROM A DEAD STOP. REPORTED TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. DEALER SAID THAT THE TRANSMISSION LEARNS YOUR DRIVING HABITS. THEY DISCONNECTED THE BATTERY FOR A PERIOD OF TIME AND THAT SEEMED TO CORRECT THE PROBLEM TEMPORARILY THEN IT RETURNS TO THE SHUDDERING.

NHTSA ODI 10743758

Jul 27, 2015Transmission & drivetrain

THE VEHICLE'S TRANSMISSION HAS FAILED THREE TIMES; TWICE IT REQUIRED A NEW CLUTCH AND SEALS, AND ONCE (MOST RECENTLY) IT REQUIRED A NEW TRANSMISSION CONTROL MODULE. IN EACH CASE, THE CAR EITHER STALLED WHILE DRIVING OR BECAME STUCK IN A GEAR (MOST RECENTLY, IN REVERSE).

NHTSA ODI 10743789

Jul 27, 2015Transmission & drivetrainEngine

THE VEHICLE WOULD NOT TURN OVER. THERE WAS NO CLICKING OF THE VEHICLE TRYING TO START. AFTER 4 TRIES TO START THE CAR IT WAS LEFT TO SIT FOR 30 MIN BEFORE WE TRIED AGAIN. THE CAR THEN WAS TRIED TO START AGAIN DID NOT START UNTIL THE 4TH TRY. THEN THE CAR STARTED. IT SEEMS TO BE SKIPPING A GEAR WHILE DRIVING WILL GO FROM 6K RPM TO ALL OF THE SUDDEN JUMPING DOWN TO 2K RMP. THERE IS SOMETHING WRONG WITH THE CLUTCH/ TRANSMISSION WITH SHIFTING AND NOW SOMETHING GOING ON WITH THE STARTING SYSTEM.

NHTSA ODI 10743833

Jul 23, 2015Transmission & drivetrain

BOUGHT THE CAR USED IN MAY. IT DROVE FINE FOR THE FIRST MONTH AND NOW THE CHECK ENGINE LIGHT COMES ON WITH A CODE FOR THE TRANSMISSION. THE CAR HESITATES AND SHUTTERS WHEN YOU START FROM A STOP AND WHEN YOU GET GOING IT FEELS LIKE IT SHIFTS INTO NEUTRAL, RPM GOES REAL HIGH AND THEN SHIFTS HARD. THE CODE THAT POPS UP IS P2862, P2831, P2832, P2837, AND P285F. FOR 2 OF THEM THE CODE IS SHIFT FORK A AND B POSITION CIRCUIT SHIFT, AND THE OTHERS SAY NO DEFINITION FOUND.I DON'T KNOW WHAT TO DO FROM HERE.

NHTSA ODI 10736140

Jul 20, 2015Transmission & drivetrainEngine

ACCELERATING UP A SHALLOW HILL THE TRANSMISSION BEGAN TO STUTTER AND JERK AND GRIND AS IT CHANGED GEARS. IN THE MIDDLE OF THE JERKING THE CAR SHIFTED INTO NEUTRAL AND REVVED UP. COMPLETE LOSS OF POWER AT SPEED. PULLED OVER TO THE SIDE OF THE ROAD (ON A HILL) PUT THE CAR IN PARK AND SHUT THE CAR OFF. WHEN I RELEASED THE BRAKE THE CAR ROLLED BACKWARDS DOWN THE HILL - CLEARLY THE CAR WAS NOT ENGAGED IN PARK. I APPLIED THE BRAKE TO STOP THE CAR AND ENGAGED THE E BRAKE. I TRIED TO RESTART THE CAR IT WOULD NOT START. ERROR KEPT FLASHING 'PARKING AID MALFUNCTION - SERVICE REQUIRED'. THE FAILURE LEFT US STRANDED ON THE SIDE OF THE ROAD ON A 95 DEGREE DAY WITHOUT THE ABILITY TO START THE CAR. I AM CURRENTLY WAITING FOR FORD DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE JERKING AND STUTTERING OF THE TRANSMISSION IS A VERY REGULAR OCCURRENCE FOR MY CAR. IT HAPPENS AT ALMOST EVERY STARTUP, ESPECIALLY WHEN HOT. THE JERKING AND STUTTERING HAS IN THE PAST RESULTED IN LOSS OF POWER TO THE POINT THAT I HAVE ALMOST BEEN HIT BY ONCOMING CARS WHEN I TRIED TO PULL OUT INTO THE STREET. I HAD ALSO BROUGHT MY CAR TO THE DEALER PREVIOUSLY COMPLAINING OF SEVERE JERKING AND STUTTERING AND WAS TOLD THIS WAS NORMAL FOR THE TRANSMISSION.

NHTSA ODI 10735239

Jul 19, 2015Transmission & drivetrainSpeed controlEngine

FIRST INCIDENT TRAVELING APPROXIMATELY 45 MPH, AS AUTOMATIC TRANSMISSION SHIFTS GEARS, THE TRANSMISSION SLIPS OUT OF GEAR. SHIFTING TO NEUTRAL AND BACK INTO GEAR DOES NOT WORK. PULLED VEHICLE ONTO THE SHOULDER, PUT INTO PARK, TURN OFF THE ENGINE. ENGINE WILL NOT START, NO CRANK. LET VEHICLE SIT FOR A MINUTE, RETRY STARTING, VEHICLE RUNS NORMALLY. NEXT INCIDENT AROUND 2 WEEKS LATER. SIMILAR EXPERIENCE, BUT TRAVELLING APPROX 75 MPH ON HIGHWAY. REQUIRED TO PULL OVER, RESTART VEHICLE. CHECK ENGINE LIGHT ON AT RESTART AND ENGINE RUNNING AT LOWER RPM THAN NORMAL IN ALL GEARS. VEHICLE RESTS OVERNIGHT, RUNS NORMALLY WITH NO CHECK ENGINE LIGHT. SUBSEQUENT INCIDENTS INCREASE IN FREQUENCY, WITHOUT CHECK ENGINE LIGHT. SIMPLY NEED TO PULL OVER, RESTART VEHICLE. MOST FREQUENTLY OCCURS WHILE TRAVELING ON THE HIGHWAY AT HIGHER SPEEDS. 6TH OR 7TH INCIDENT, ABOUT A MONTH AFTER THE INITIAL INCIDENT. CHECK ENGINE LIGHT REMAINS ON. VEHICLE SERVICE SCHEDULED BUT NOT YET PERFORMED DUE TO BACKLOG OF TRANSMISSION SERVICE REPAIRS AT FORD SERVICE CENTER.

NHTSA ODI 10735009

Jul 19, 2015Transmission & drivetrain

PURCHASED CAR MARCH 29TH 2014 WITH 12K MILES. SHORTLY AFTER CAR WOULD SHUTTER CONSISTENTLY UPON ACCELERATION AND NOT EXCEL IN A TIMELY MANNER.ON SEPT 25TH WAS DRIVING AND THE CAR AND IT DID NOT WANT TO MOVE FROM A STOP. RPM WOULD WOULD JUST GO TO 4 OR 5 AND EVENTUALLY ENGAGE. I WAS ABLE TO DRIVE IT A MILE HOME AND PARK IT. TOOK IT TO THE FORD DEALER A FEW DAYS LATER WHEN THEY COULD GET IT IN. THEY REPLACED THE BODY CONTROL MODULE $744.68. DROVE IT HOME AND THE NEXT DAY IT WAS WORSE. CALLED THE DEALERSHIP BACK AND THEY TOLD ME SINCE IT WAS A TRANSMISSION ISSUE THEY COULD NOT GET IT IN FOR THREE WEEKS. I DROVE IT LIKE THIS FOR MONTHS. MARCH 2015 I TOOK IT TO A DIFFERENT FORD DEALERSHIP AND THE DIAGNOSIS CODE P0902 CAME UP. THEY REPLACED THE CLUTCH ACTUATOR AND UPDATED MY SYNC. $452.65. THEY STATED THE CODE WAS AN SOFTWARE ISSUE. AFTER THAT IT WAS AN INTERMITTENT PROBLEM. DROVE IT HOME AND THE NEXT DAY NOTHING HAD CHANGED. MY SYNC NO LONGER WORKS.TOOK IT BACK TO THAT SAME FORD DEALERSHIP AND THEY NOW WANTED TO REPLACE THE TRANSMISSION CONTROL MODULE $873.41. AND AT THIS POINT I ASKED WHAT IF THIS DON'T WORK IS THERE ANY GUARANTEE? THEY SAID NO. WITH IT BEING AN INTERMITTENT PROBLEM THEY COULD BE ANYTHING. BEFORE I BROUGHT IT BACK THE 2ND TIME THEY MADE SURE THAT THE CHECK ENGINE LIGHT WAS ON SO THAT THEY COULD PUT IT ON THE COMPUTER AND DRIVE IT.I LOVE MY CAR AND JUST WANT IT FIXED. MY CAR NOW HAS 57K MILES AND I CONTINUE TO DRIVE IT NOT KNOWING IF I AM EVER GOING TO BE ABLE TO MAKE IT TO MY DESTINATION. I CAN DRIVE IT FOR 1K MILES WITH NO ISSUES OR FOR THREE WEEKS STRAIGHT BARELY WANTING TO MOVE. I HAVE READ A LOT ON THE FORUM WEBSITE AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEMS. WHY? SO TODAY I AM REACHING OUT FOR SOME SORT OF ASSISTANCE IN FINDING A FIX FOR MY CAR, SINCE THE DEALERSHIP SHOWED NO CONCERN. ANY HELP WOULD GREATLY BE APPRECIATED. THANK YOU.

NHTSA ODI 10735020

Jul 12, 2015Transmission & drivetrain

WE HAVE BEEN EXPERIENCING ON MULTIPLE OCCASIONS A TRANSMISSION SHUDDER AND LOSS OF ACCELERATION DURING SHIFTING.

NHTSA ODI 10733513

Jul 10, 2015Transmission & drivetrain

THIS VEHICLE HAS A PRETTY SIGNIFICANT ENGINE SHUDDER AS WELL AS A RATTLING NOISE BETWEEN FIRST AND SECOND AND SECOND AND THIRD GEARS. VEHICLE AT TIMES FEELS LIKE IT IS GOING TO STALL OUT. THIS IS A SAFETY ISSUE IN ALL INTERSECTIONS AND THIS VEHICLE SHOULD BE RECALLED.

NHTSA ODI 10733284

Jul 9, 2015Transmission & drivetrainSpeed control

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS ENGAGED INTO THE DRIVE GEAR AND IT SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10732938

Jul 8, 2015Transmission & drivetrainElectrical system

DURING TIMES OF FREQUENT STOP AND GO (ACCELERATING AND DE-ACCELERATING) THE CAR SHUDDERS AND ACTS LIKE IT IS GOING TO STALL. IT DOES NOT ACCELERATE OR DE-ACCELERATE PROPERLY SOMETIMES. I DID NOT NOTICE UNTIL ABOUT 40,000 MILES AND HAVE HAD THIS PROBLEM EVER SINCE. SOME MODEL OF FORD FOCUSES ARE UNDER RECALL, HOWEVER WHEN I WENT TO THE DEALER THEY SAID MY CAR SPECIFICALLY WAS NOT BEING RECALLED YET IT WAS EXHIBITING THE SAME ISSUES.

NHTSA ODI 10732798

Jul 7, 2015Transmission & drivetrain

STARTING THIS PAST WINTER, MY FORD FOCUS'S TRANSMISSION SHAKES, SHUDDERS, AND SLIPS, ETC CONSISTENTLY WHEN STARTING FROM A DEAD STOP. THE FIRST TIME IT HAPPENED, THE VEHICLE ACTUALLY WOULDN'T ACCELERATE. I'VE HAD IT IN TO FORD AND THEY MADE THE PROBLEM A LITTLE BETTER BUT THE VEHICLE STILL NOTICEABLY SHAKES WHEN ACCELERATING. IT CAN ALSO BE VERY HESITANT TO ACCELERATE WHEN AT HIGHER SPEEDS AS WELL. FORD HAS CHECKED THE ISSUE AGAIN AND SAYS THAT ITS "WITHIN TOLERANCE". I FIND IT ABSURD THAT THEY WOULD CONSIDER WHAT MY CAR DOES TO BE ACCEPTABLE. THIS IS BOTH ANNOYING AND A SAFETY CONCERN CONSIDERING THE ACCELERATION IS NOT ALWAYS THERE THE WAY IT SHOULD BE.

NHTSA ODI 10732491

Jul 7, 2015Transmission & drivetrain

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF. ONCE RESTARTED, THE GEAR SHIFTER FAILED TO SHIFT INTO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,800.

NHTSA ODI 10732555

Jul 6, 2015Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. ALSO, THE CONTACT MENTIONED THAT THE HORN FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A MODULE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN

NHTSA ODI 10732093

← NewerOlder →

Working with the data? Download all 3,789 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Focus Bev verdict →