What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

I BOUGHT A 2012 FOCUS SEL WITH 43000 MILES ON 1/15/2014. DROVE FROM NC. TO CA. 2 MONTHS LATER AND NEVER HAD A PROBLEM THEN 6 MONTHS AFTER HAVING I WOULD GET RANDOM ALERTS SAYING "STEERING ASSIST FAILURE" BUT I COULD TURN OFF THE CAR AND RESTARTED IT AND IT WOULD GO AWAY. WHEN THE MESSAGE CAME UP YOU LOST ALL STEERING ASSIST AND GOES INTO MANUAL. ON THUR. SEPT. 26, 2019, AT 630AM AS I STARTING DRIVING DOING ABOUT 25 MPH IT CAME N AND I LOST ALL STEERING. AS I SLOWED DOWN AND STARTED A TURN THE WHEELS LOCKED UP AND WENT UP THE CURB AND HIT A CINDER BLOCK WALL. NO DAMAGE TO THE WALL OTHER THEN SCRAPPED PAINT. I HAVE LOOKED UP THIS PROBLEM BEFORE AND KNEW MY TIME WAS COMING BUT HOPED FORD WOULD DO THE RIGHT THING AND RECALL THE FOCUS AS WELL AS THE OTHER THEY DID WITH THE SAME PROBLEM. NEXT STEP IS REPORTING IT TO NTSB. I DO NOT HAVE THE $3125.00 TO FIX THIS. YOU WOULD HAVE THOUGHT THE CAR INDUSTRY LEARNED FROM THE GM SCREW UP BUT I GUESS NOT.

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WHILE DRIVING THE VEHICLES POWER STEERING WILL DISENGAGE! PARKED THE VEHICLE AFTER GETTING HOME SAFELY THE CAR NOW SAYS POWER STEERING ASSIST MALFUNCTION AND THE POWER STEERING DOES NOT WORK. I CAN NOT GET ANY ANSWERS FROM FORD!

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BOUGHT THIS CAR FOR OUR GRANDSON TO DRIVE TO WORK. ON SEPT 21 2019 HE WAS LEAVING WORK IN WALMART PARKING LOT WHEN HIS STEERING BECAME TO HARD FOR HIM TO DRIVE. HAD TO GO PICK HIM UP AT 11:00 PM THE ROAD HE DRIVES IS VERY CURVY WOULD HAVE BEEN DANGEROUS FOR HIM TO TRY DRIVING HOME . I KNOW OTHER PEOPLE HAVE HAD THIS PROBLEM ITS A SHAME THAT PEOPLE HAVE TO BE INJURED OR KILLED BEFORE FORD MOTOR CO FIXES THIS PROBLEM.

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LUGNUTS ON WHEELS ARE ROUNDED AND SWELLING MAKING IT IMPOSSIBLE FOR THE TOOL TO FIT OVER THEM TO REMOVE. THIS IS A SAFETY HAZARD BECAUSE THIS WILL PROLONG THE TIME A PERSON IS ON THE SIDE OF THE ROAD INCREASING THE CHANCE OF HARM.

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MY CAR TURNS OFF WHILE DRIVING

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE VEHICLE JERKED WHILE ATTEMPTING TO ACCELERATE. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE APPEARED TO STALL. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. FORD OF KIRKLAND (11651 FLATER AVE NE, KIRKLAND, WA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,000. *PM *TP

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THE TRANSMISSION RACES AND STAY THERE THIS TRANSMISSION HAS ONLY LASTED A YEAR AND THREE MONTHS NOW FORD DOES'NT WANT ANYTHING TO DO WITH IT. THEY KNOWINGLY KNEW THERE TRANSMISSION WERE FAULTY. NOW THEY WANT ME TO COME OUT POCKET $611 TO PUT ANOTHER BAD TRANSMISSION IN.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL LOCKED ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,300. THE VIN WAS NOT PROVIDED.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON APPROACHING A STOP AND DEPRESSING THE BRAKE PEDAL, THE MOTOR DROPPED OUT OF THE VEHICLE WITHOUT WARNING. THE MOTOR FELL ON TOP OF THE AXLE AND KNOCKED THE AXLE LOOSE. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND ASSESSED THE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR SUPPORT FRACTURED AND CAUSED THE MOTOR TO DETACH FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT SPOKE WITH MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, 504-887-8410) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.

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WHILE DRIVING, MY CAR STARTED TO STUTTER WHEN SHIFTING. I WAS MINOR AT FIRST. AND I JUST ASSUMED I WAS DUE FOR AN OIL CHANGE. I GOT THE OIL CHANGE AND THE PROBLEM STILL GOT WORSE. I WOULD DRIVE 5 BLOCKS DOWN THE ROAD (HIGHWAY OR CITY STREET) AND MY CAR WOULD TELL ME THAT THE TRANSMISSION WAS OVER HEATING AND TO PULL OVER SAFELY. IF I TRIED TO GO UPHILL WHILE DRIVING, MY CAR WOULD JUST NOT HAVE ENOUGH POWER TO MAKE IT AND WOULD JUST ROLL BACKWARDS NO MATTER HOW MUCH GAS I GAVE IT. I TOOK THE CAR IN FOR 2 RECALLS, THINKING MAYBE ONE OF THEM WAS CAUSING THE ISSUE. PROBLEM STILL PERSISTED AFTER THOSE WERE FIXED. I ALSO REPLACED THE TCM AND HAD IT PROGRAMMED TO NO AVAIL. NOW FORD IS TELLING ME IT'S AN ISSUE INSIDE MY TRANSMISSION. I BELIEVE MY CAR IS FINALLY CATCHING UP AND HAVING THE ISSUES ALL THE OTHER FORD FOCUS/ FIESTAS WITH THE DCT WE'RE HAVING. BUT OF COURSE MY CAR DIDN'T START TO HAVE ISSUES UNTIL AFTER THE WARRANTIED MILEAGE. THE FORD DEALERSHIP HAS BEEN ABSOLUTELY NO HELP. NOT A SINGLE MENTION OF THE FACT THAT ALL FOCUS' FROM 2012-2014 OR SO HAVE HAD THE SAME ISSUES

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.

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MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.

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WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FORD DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *JS

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HILLER FORD (414-425-1000, LOCATED AT 6455 S 108TH ST, FRANKLIN, WI 53132) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN ALSO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

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IT HAS ONLY BEEN A MONTH SINCE I BOUGHT MY FORD FOCUS. AND MY STEERING WHEEL LOCKED ITSELF 6 TIMES ALREADY. I AM TERRIFIED OF DRIVING IT ANYWHERE. I READ STORIES ABOUT PEOPLE GETTING INTO ACCIDENTS WHEN THEIR STEERING WHEEL LOCKED ITSELF. IT ONLY HAPPENS TO ME WHEN I AM IN THE PARKING LOT, BUT I AM SCARED OF WHAT WOULD I DO IF THE WHEEL LOCKS ITSELF WHEN I AM DRIVING.

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19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.

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TAKARA RECALL THERE IS A "STEERING ASSIST FAULT" MESSAGE THAT COMES RANDOMLY. THE STEERING IS REALLY TOUGH TO MOVE WHILE DRIVING, WENT TO SEE IF THEY HAD ANY SAFETY RECALLS ON IT BUT THERE ISN'T. THIS HAS HAPPENED MULTIPLE TIMES RANDOMLY WHILE I WAS DRIVING AND IS NOT VERY SAFE.

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THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.

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WHEN I WENT TO LEAVE MY PARKING SPOT, I HAD ZERO POWER STEERING AND A WARNING LIGHT ON THE DASH. NO WARNING, IT WAS FINE WHEN I PARKED IT 4 HOURS EARLIER. NOW, THE DEALER SAYS I NEED AN ENTIRE NEW RACK AND PINION TOTALING $1,560 WITH LABOR. WHY IS THIS NOT A RECALL WITH ALL OF THESE COMPLAINTS? COULD THIS ALSO CAUSE THE TERRIBLE VIBRATION IN THIS CAR I'VE FELT SINCE WE BOUGHT IN APRIL? I'VE HAD IT BACK TO THE DEALER 3 TIMES AND THEY CAN'T FIND IT WHEN THEY TEST DRIVE.

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STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.

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WHILE DRIVING CAR AT APPROXIMATELY 45 MPH WHILE IN A CURVE THE STEERING ASSIST QUIT WORKING. IT WAS VERY HARD TO STEER.

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'TAKATA RECALL' I WAS DRIVING AND IN THE MIDDLE OF THE ROAD ON WATT AVE AND THE CAR WENT FROM 45MILES TO 0 IN SECONDS ON A GREEN LIGHT AND I GOT HIT BY THE CAR BEHIND ME,WAS BARELY MOVING A LIGHT CAME ON THE CAR SAYING 'TRANSMISSION MALFUNCTION SERVICE NOW'

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE HESITATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) FOR UNKNOWN REPAIRS TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING AND LOST ELECTRICAL FUNCTION THE CONTACT WAS ALMOST INVOLVED IN A CRASH WHEN THE VEHICLE BECAME IMMOBILE THE CONTACT WAS CONCERNED FOR HER SAFETY WHILE DRIVING AT 70 MPH, THE TRANSMISSION NOT IN PARK WARNING LIGHT ILLUMINATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT ALSO STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TOWED TO KNOX FORD LOCATED AT 461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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