What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

STEERING WHEELS LOCKS UP AND I GET A MESSAGE STATING "STEERING ASSIST FAULT". THIS IS THE SECOND TIME IN 2 WEEKS THAT THE VEHICLE HAS DONE THIS WHEN I STARTED THE CAR. THE ONLY WAY I HAVE FOUND TO CLEAR IT IS TO STOP THE CAR AND RESTART.

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WHILE DRIVING THE ELECTRIC STEERING ASSISTANCE FAULT CODE SHOWED UP. I LOST THE POWER STEERING ON THE VEHICLE. THE WHEEL WAS EXTREMELY HARD TO STEER. I WAS ABLE TO LIMP IT HOME. IF THIS MY WIFE OR DAUGHTER DRIVING WHEN THIS HAPPENED, I'M NOT SURE IF THEY COULD HAVE BEEN ABLE TO CONTROL THE CAR. DOING A SEARCH ON THIS ISSUE I FOUND MULTIPLE COMPLAINTS FILE ON THIS ISSUE. THIS IS A EXTREME SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IF IT HASN'T HAPPENED ALREADY.

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FOR THREE YEARS FROM 2013 TO CURRENT I REPORTED MY CAR HAVING INTERMITTENT ELECTRICAL ISSUES WHERE MY POWER STEERING WOULD JUST FAIL AND MY SPEEDOMETER WOULD CEASE TO FUNCTION THIS COULD HAPPEN WHILE DRIVING OR STATIONARY.... I REPORTED THIS TO FORD AND OVER THE COURSE OF THREE YEARS HAD THE ISSUE INSPECTED BUT THEY COULD NOT RESOLVE THE ISSUE.. NOW THE CAR IS OUT OF WARRANTY BUT SAY IT IS DUE TO FAULTY CENSORS.

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MY POWER STEERING STARTED WORKING ONLY INTERMITTENTLY AND HAS NOW COMPLETELY STOPPED WORKING. MY CAR IS NECESSARY FOR MY JOB AND SO I HAVE NO CHOICE BUT TO DRIVE IT THIS WAY. I HAVE DONE RESEARCH AND FOUND THAT FORD IS AWARE OF THE PROBLEM AND HAS RECALLED OTHER MODELS, BUT NOT THE FOCUS. I HAVE CONTACTED FORD AND WAS TOLD THAT THERE IS NO RECALL FOR THIS ON THIS MODEL AND THAT I WOULD HAVE TO REPAIR IT AT MY EXPENSE.

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ON THE 6/9/2016 AND ON THE 6/12/2016 I WENT OUT TO START MY CAR, AN INDICATOR LIGHT COMES ON THAT SAY STIRRING ASSISTANT OR SYSTEM, IT DOES IT VERY FAST, FAILURE. THEN THE STIRRING WHEEL BECOMES IMPOSSIBLE TO TURN. I COULDN'T LEAVE MY DRIVE WAY.

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ON 6/82016 I WAS DRIVING TO WORK IN THE EARLY MORNING , AS I ACCELERATED FORWARD WHILE TURNING THE CORNER AT A ELEMENTARY SCHOOL ZONE, A STEERING ASSIST FAULT ERROR MESSAGE APPEARED ON MY INSTRUMENT CLUSTER. THEN I LOST ALL STEERING AND I COULD NOT TURN THE WHEEL TO AVOID THE SMALL CHILDREN AND PARENTS THAT WERE AT THE CORNER WAITING FOR ME TO PASS.I SLAMMED ON THE BRAKES AND AVOIDED A LIFE CHANGING TRAGEDY. I TOWED THE CAR TO SANTA MARGARITA FORD WHO INFORMED ME THAT THE ELECTRONIC POWER STEERING BOX FAILED AND THE REPAIR WAS GOING TO BE $1,895. I CALLED FORD AND TALKED TO ALEX (CASE # TAS-9779156-D5J4Q5) WHO TOOK MY REPORT , CHECKED AND QUICKLY RETURNED WITH BAD NEWS THAT THERE WAS NOTHING THEY CAN DO. I ASKED HIM IF SOMEONE NEEDED TO DIE FOR FORD TO TAKE RESPOSIBLITY FOR THIS UNSAFE SYSTEM, BUT GOT NO REPLY.

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POWER STEERING FAULT SERVICE ASSISTANT

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POWER STEERING ASSIST INDICATOR COMES UP INTERMITTENTLY WHEN STARTING THE CAR OR WHILE DRIVING AND IT IS EXTREMELY DIFFICULT OR IMPOSSIBLE TO STEER THE CAR. NOW IT HAS NOT GONE OFF FOR DAYS AND I AM UNABLE TO SAFELY OPERATE MY VEHICLE. IT HAS HAPPENED TO MY MOTHER A COUPLE OF TIMES ON THE HIGHWAY AND SHE ALMOST GOT INTO AN ACCIDENT AT 70MPH. FORD NEEDS TO ADDRESS AND CORRECT THIS BEFORE THERE ARE ANYMORE ACCIDENTS OR DEATHS. THEY DID IT IN THEIR OTHER VEHICLES, WHY DID THEY LEAVE OUT THE FOCUS??? AND FOR THAT MATTER, WHEN IS THE NHTSA GOING TO FINALLY STEP IN????

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IN 2012 I PURCHASED THE VEHICLE FROM FUTURE FORD IN SACRAMENTO CALIFORNIA. OVER THE PAST FOUR YEARS, THE CAR HAS PROBLEMS WITH THE TRANSMISSION, PCM MODULE, TRANSMISSION CONTROL MODULE, CLUTCH, STARTER, STEERING WHEEL, ELECTRICAL SYSTEM. I TOOK THE CAR TO TWO FORD DEALERSHIPS FOR REPAIRS. THE SERVICE TECHNICIANS CANNOT REPAIR THE CAR. I CONTACTED FORD MOTOR COMPANY MANY TIMES AND THEY REFUSE TO REFUND MY MONEY AND RECALL THE VEHICLE THE CAR IS VERY DANGEROUS TO DRIVE AND A RISK TO MY LIFE AND SAFETY. UPDATED 07/19/16*LJ *CN

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TAKATA RECALL // FOR SEVERAL MONTHS I HAVE EXPERIENCED THE POWER STEERING GOING OUT ON MY CAR. MOST OF THE TIME IT HAPPENED AS I STARTED THE CAR. I WAS ABLE TO TURN OFF THE CAR AND START AGAIN AND IT WAS FINE. FEW TIMES I WAS DRIVING AND THE POWER STEERING WENT OUT. I LOOKED ONLINE AND SEE OTHER FORD CARS ARE UNDER RECALL FOR RHIS PROBLEM BUT NOT FOR MY FOCUS. FORD OBVIOUSLY IS AWARE OF THIS PROBLEM AND IS IGNORING IT. SO DOES SOMEONE HAVE TO DIE BEFORE FORD TAKES NOTICE OF HOW MANY CARS THEY MANUFACTURED ARE FAULTY AND THEY ARE PUTTING US COMSUMERS AT RISK EVERY TIME WE HAVE TO BE ON THE ROAD. NOT EVERYONE CAN AFFORD AN EXTENDED WARRANTY OR THE EXPENSE OF GETTING PROBLEM FIXED. AND IT SHOULD NOT BE UP TO THE CONSUMER TO FIX FAULTY CAR MADE BY FORD, IT IS FORD THAT NEEDS TO PLACE RECALL ON THIS CAR AND FIX TO HAVE ALL THIER CONSUMERS SAFE ON THE ROAD. IF NOT I CAN GUARANTEE I WILL NOT RECOMMEND ANYONE TO BUY FORD.

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ELECTRIC STEERING GEAR OUT. $1650 DOLLARS TO REPLACE AT THE DEALERSHIP. THIS IS AN ONGOING ISSUE WITH FORD'S BAD DESIGN OF ELECTRONIC STEERING. 150 PLUS COMPLAINTS WITH CRASHES AND DEATHS. THIS IS MY 20YO DAUGHTERS CAR AND THANK GOD SHE WASN'T DRIVING IT WHEN IT WENT OUT. BASICALLY A YARD ORNAMENT NOW UNTIL WE CAN AFFORD TO FIX IT. STILL MAKING THE PAYMENTS BUT NO CHANCE OF DRIVING THE HAZARD TO THE ROAD CAR.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS TOWED TO A DEALER WHERE THE STEERING GEAR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE WHERE THE VEHICLE RESUMED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HAD FAILED AND WOULD NEED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING FAILED AND A "STEERING ASSIST FAILED" MESSAGE DISPLAYED. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 06/29/16*LJ *CN

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I HAVE HAD TRANSMISSION PROBLEMS FROM DAY ONE. THE CAR STUDDED AND STOP FROM TIME TO TIME. I ALMOST GOT INTO AN ACCIDENT WITH MY DAUGHTER WHEN THE CAR SUDDENLY STOPPED ON ME BECAUSE OF FAULTY TRANSMISSION. THE RADIATOR ALSO WENT OUT. THE STEERING GEAR LOCKED UP ON ME WHILE I WAS DRIVING AND I ALMOST HAD AN ACCIDENT WITH MY KIDS IN THE CAR.

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THE DISPLAY ON THE DASH READS "STEERING ASSIST FAULT". IT STARTED AS AN INTERMITTENT FAILURE THAT HAPPENED ONCE THE CAR WAS FIRST STARTED, THE PROBLEM WOULD GO AWAY AFTER SHUTTING DOWN AND RESTARTING, THAT HAD BEEN HAPPENING FOR A COUPLE WEEKS. NOW IT IS A CONSISTENT PROBLEM. THERE IS ABSOLUTELY NO ASSIST IN THE POWER STEERING, MAKJNG THE CAR VERY DIFFICULT TO MANEUVER AT NORMAL DRIVING SPEED AND NEAR IMPOSSIBLE TO MANEUVER AT VERY LOW SPEED, E.G. DURING PARALLEL PARKING, U-TURNS, SHARP TURNS, ETC.

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STEERING FREEZES, MAKES A VERY DANGEROUS MOMENT, DOOR WINDOW DOESN'T SUDDENLY WORK. FEEL A RECALL SHOULD BE IN EFFECT, CHOSEN STATES HAVE A RECALL ON THE STEERING, BUT NOT IN TEXAS, I'M A SENIOR CITZEN, LIVING OFF GOVE. BENITFITS , CAN'T AFFORD THE PRICE TO FIX, THE VEHICLE WAS STATIONARY, AND ONE TIME IN MOTION.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT DRIFTED THE VEHICLE OVER TO THE SHOULDER. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE STEERING ABILITY RETURNED. THE DEALER DIAGNOSED THE FAILURE, BUT IT WAS UNABLE TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

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STARTED CAR AND PUT IT IN GEAR TO BEGIN DRIVING OUT OF DRIVEWAY. GOT A MESSAGE IN THE INFO SYSTEM THAT SAID "STEERING ASSIST FAULT" ( THINK THAT IS WHAT IT SAID) THE CAR HAD NO POWER STEERING. EXTREMELY HARD TO TURN THE WHEEL AT ALL. SHUT THE CAR OFF AND RESTARTED. SAME THING. SHUT THE CAR OFF AND STARTED IT LATER IN THE DAY TO TAKE IT TO THE DEALER AND THE ERROR WAS GONE AND THE POWER STEERING WAS FINE. DEALER SAID THERE WERE NO CODES TO READ. THEY COULD NOT REPRODUCE THE PROBLEM SO NOTHING WAS DONE. SCARED TO DRIVE AN UNSAFE CAR.

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STEERING WENT OUT AT STARTING THE CAR. THIS WAS JUST HOURS AFTER DEALER REPAIRED SOME RECALLS., HAS NEVER COME BACK. "STEERING ASSIST FAULT SERVICE REQ'" READ OUT ON DASH. ONE FORD DEALER WANTS $125.00 TO LOOK AT IT AFTER I MENTIONED STEERING. ANOTHER HAS REFUSED TO ANSWER CALLS. I DISCOVERED THAT DEALERS WERE WARNED ABOUT PROBLEMS WITH STEERING BUT DID NOT NOTIFY OWNERS.

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RECEIVED "STEERING ASSIST FAULT " AND COMPLETE LOSS OF POWER STEERING. I HAD JUST BEGUN TO DRIVE OUT THE DRIVEWAY. FORTUNATELY I DID NOT MAKE IT ONTO THE ROAD.

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IN 2015 AFTER I STARTED MY CAR THE POWER STEERING WENT OUT WHEN COMING OUT OF THE DRIVEWAY AT HOME. IT USE TO COME BACK ON BUT COMES OFF WHEN CAR IS PARKED THEN DRIVEN AGAIN . NOW THERE IS NO POWER STEERING. ON MARCH 28, 2016, MY CAR STARTED HONKING TWICE WHEN I PUSH THE LOCK BUTTON WHILE THE CAR IS RUNNING ON PARK AND DRIVING ON THE CITY STREET.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING LOCKED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,922.

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MY 17 YEAR OLD DAUGHTER WAS DRIVING TO BASKETBALL AND ALL OF THE SUDDEN SHE LOST ALL POWER STEERING N IT ALL LOCKED UP. THANK GOSH SHE WAS ON A STRAIGHT A WAY. I LOOKED UP TO SEE IF THERE ANY RECALLS N THERE'S NOT. I HAVE CALLED FORD 1800-392-3673 THEY SAID THY HV NO COMPLAINTS . I TOLD THEM ALL THE ONES I SAW ON THIS SIGHT BUT THY SAID THEY NEED ANYONE THAT HAS HAD THIS PROBLEM TO CALL FORD DIRECTLY 1-800-392-3673 THEN HOPEFULLY THY WILL PUT A RECALL . SO PLEASE EVERYONE CALL FORD N COMPLAIN ABOUT THE LOST OF POWER STEERING SO WE CAN SAVE LIVES. THANK YOU *TR

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