What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

DRIVING TO GET THE MAIL.OUR MAIL BOX IS AT THE END OF OUR ROAD ABOUT HALF A MILE FROM THE HOUSE. THERE IS A DRAINAGE DITCH THAT MUST BE CROSSED PARALLEL TOO THE ROAD THAT HAS THE MAIL BOXES ON IT. THIS IS A T INTERSECTION. JUST BEFORE THE DITCH THE CAR SLOWED SO I PRESSED THE THROTTLE TO REGAIN SPEED AND NOTHING HAPPENED I PRESSED THE THROTTLE AGAIN AND IT ACTED AS IF IT HAD BEEN FLOORED AND DID NOT RETURN. THE CAR SPED UP AND WENT INTO THE DITCH EVEN THOUGH I WAS PUSHING ON THE BREAK.IT FLEW OUT OF THE DITCH AND THROUGH THE MAIL BOXES, TAKING OUT THREE BOXES AND TRAPPING ME IN THE CAR WITH BOXES ON EACH SIDE PREVENTING THE DOORS FROM OPENING. THE CAR RECEIVED A LOT OF BODY DAMAGE AND HAD TO GO TO THE SHOP. *JS

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WAS PARKING CAR WHEN SUDDENLY IT LUNGED FORWARD AT A FAST SPEED, I LOST CONTROL AND HIT CAR IN FRONT OF ME PLUS 3 OTHER CARS THEN CRASHED INTO CEMENT WALL. I HIT MY HEAD AND LEFT SIDE OF BODY ON THE DOOR, I BRUISED MY RIB CAGE FRONT & BACK PLUS MY LEFT LEG VERY BRUISED. I WAS VERY LUCKY I DIDN'T GET KILLED. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SHUT PROPERLY. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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I TURNED ONTO A TWO LANE STREET (ONE LANE IN EACH DIRECTION). THE ONCOMING TRAFFIC WAS STOPPED DUE A RED LIGHT. AN SUV PULLED OUT OF A PARKING LOT BETWEEN TWO OF THE CARS WAITING FOR THE LIGHT TO TURN GREEN AND TRIED TO CUT ACROSS MY LANE ALSO, BUT HIT MY CAR INSTEAD. I DRIVE A FORD FOCUS, A SMALL CAR. I WAS HIT ON MY DRIVER'S SIDE FRONT FENDER AND DOOR. THE FRONT DRIVER'S SIDE FENDER AND MIRROR WERE TORN COMPLETELY OFF OF THE CAR. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED, AND SOMETHING WAS BENT, SO THAT THE TIRE COULD NO LONGER BE SET IN A STRAIGHT POSITION. THE HOOD WAS BENT, AND THE DRIVER'S SIDE HEADLIGHT WAS HANGING FROM THE CAR. THE INTERIOR PORTION OF THE DRIVER'S SIDE FOOT WELL CAVED INWARD AND HIT MY LEGS. THE DRIVER'S DOOR WAS HIT SO HARD THAT THE DOOR WOULD NOT OPEN, AND I HAD TO UNTANGLE MY FEET, AND EXIT THE CAR FROM THE PASSENGER SIDE. MY TINY CAR WAS HIT BY AN SUV THAT HAD "PUNCHED" THE GAS TO TRY AND CROSS IN FRONT OF ME- BUT HIT MY DRIVER'S SIDE DOOR INSTEAD. THERE WAS A GREAT DEAL OF DAMAGE DONE TO MY CAR, BUT MY AIRBAG NEVER DEPLOYED. I'VE HEARD OF AIRBAGS GOING OFF WHEN SOMEONE BARELY HIT SOMETHING WITH THEIR BUMPER, YET I GOT HIT DIRECTLY IN MY DOOR, AT A DECENT RATE OF SPEED BY AN AUTOMOBILE TWICE THE SIZE OF MINE, AND MY AIRBAG DID NOT DEPLOY. NOT MY FRONT AIRBAG, NOR MY SIDE IMPACT AIRBAGS. I HAVE TO BELIEVE THIS IS SOME TYPE OF DEFECT. *TR

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DRIVERS DOOR LATCH FAILED TO LATCH CLOSED. PARTS WERE UNAVAILABLE IN INVENTORY. WE WERE TOLD THAT THE PART WAS NOT UNDER FACTORY WARRANTY AND NO SAFETY RECALL ISSUED. THREE WEEKS LATER REAR DOOR ON DRIVERS SIDE FAILED. DOOR WILL NOT LATCH CLOSED. CAR IS AT DEALER AWAITING REPAIRS. WE WERE GIVEN THE SAME INFORMATION, THE PARTS ARE NOT UNDER FACTORY WARRANTY. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT IT FAILED TO PROPERLY CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

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2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB

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NOTICED AFTER RAIN I HAD WATER IN MY CAR.AFTER CAREFUL INSPECTION BY MY SON, HE NOTICED THE SUNROOF, WAS ROTTING OUT.I CALLED FORD IN CLAREMONT, NH AND THEY SAID BRING IT IN. FINALLY GOT IT IN AND SAID NOTHING WAS WRONG,IT CONTINUED TO HAVE WATER IN EVERY TIME IT RAINED.FINALLY AFTER A RAIN STORM, I HAD A HAIL DING AND FOUND OVER 2 INCHES OF WATER IN THE 2 CUP HOLDERS IN THE CONSOLE.CALLED FORD,SAID BRING IT IN,AFTER I TOOK PICTURES OF THE ROTTING SEAL, I TOOK THE CAR IN, THIS TIME I HAVE ABOUT 4500 MILES ON THE CAR & IT'S 2 YRS OLD.THEY FINALLY ADMITTED TO A PROBLEM AND WOULD HAVE TO GET AN OK FROM THE MFG TO REPLACE UNDER WARRANTY, I HAVE BUMPER TO BUMPER & EXTENTED.TOOK OVER 2 WEEKS FOR OK THEN THEY HAD TO ORDER THE PART.IT HAS NOW BEEN OVER 7 WEEKS AND MY CAR ISN'T FIXED.MORE RAIN DUE TONIGHT,LASTNIGHT I COVERED HER WITH A TARP. TODAY, I DROPPED OFF THE CAR AFTER RETURN. FROM VACATION AND MY CAR SUSTAINED 3 FEET OF WATER INSIDE FROM STORMS AND MY SON TRIED IN VAIN TO PROTECT MY CAR, HE COVERED IT IN PLASTIC, CLEANED OUT THE WATER, ECT... CALLED FORD, HE HAD THE CAR AND MY POA...THEY HAD THE PART BEFORE I LEFT JULY 1, NEVER CALLED ME,WORRIED NOW HOW MUCH ELECTRICAL DAMAGE COULD BE SINCE WATER REACHED THE RADIO,GEAR SHIFT,SPEAKERS,INTERIOR ELECTRIC WINDOW & CONTROLS, ECT...MY CAR JUST NOW HAS 7500 MILES ON IT.ONLY BECAUSE I LET MY SON DRIVE IT WHILE I WAS AWAY FOR 2 WEEKS .MY CAR WAS PURCHASED NEW 3/24/2012 IT'S JUST NOW 27 MONTHS OLD! AS YOU CAN SEE I DON'T DRIVE FAR, I LIVE IN A SMALL TOWN AND WORK IN THE SAME AREA,IF I HAVE TO COMMUTE,IT'S IN A COMPANY VEHICLE NOT MINE. *TR

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I WAS DRIVING A NEARLY BRAND NEW 2012 FORD FOCUS AT APPROXIMATELY 45-50 MPH WHEN COLLIDED WITH ANOTHER CAR TRAVELING AT LEAST EQUIVALENT IF NOT HIGHER SPEED. I SAW THE OTHER CAR ATTEMPTING PULLING IN FRONT OF ME AFTER FAILING TO STOP AT A STOP SIGN AND I TRIED TO STOP THE CAR BY BRAKING, BUT THE CAR WAS NOT ABLE TO SLOW DOWN OR STOP IN TIME. I T-BONED THE OTHER CAR AND MY CAR WAS DRAGGED BY THE OTHER CAR AND RESTED ON THE SIDE OF THE ROAD. AS A RESULT, MY CAR WAS TOTALED. ON THE POLICE REPORT, THE POLICE INDICATED THE CRASH WAS MODERATE. THE WATER PUMP, BUMPER AND OTHER STUFF CAME OFF THE CAR, BUT THE AIRBAGS WERE NEVER DEPLOYED. I SUSTAINED HEAD AND CERVICAL SPINAL INJURIES. *TR

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WATER POURING IN FROM SUNROOF MY SON SAID IT HAPPENS EVERY TIME IT RAINS. *TR

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TRANSMISSION SHUTTERS CAUSING WHOLE CAR TO SHAKE. ACTS AS IF THE FLY WHEEL IS GLAZED OVER AND CLUTCH CAN NOT ENGAGE PROPERLY, THIS IS TURN CAUSED A BODY VIBRATION MAKING A LOUD VIBRATION NOISE. FORD KNOWS OF THIS PROBLEM AND HAS YET TO HAVE A RECALL TO MAKE A PERMANENT FIX. FORD REPLACED A CLUTCH PACK IN MY CAR BUT THE DESIGN IS FLAWED - THIS WILL HAPPEN AGAIN AND AT MY EXPENSE. FORD AGREED TO EXTEND MY WARRANTY MILEAGE BUT NOT THE TIME IN WHICH USE SAID MILEAGE. THE ORIGINAL WARRANTY WAS 60K OR FIVE YRS. NOW ITS 100K OR FIVE YRS, TWO OF WHICH ARE GONE. INCREASING THE MILEAGE DOES NOTHING FOR ME THE WARRANTY STILL EXPIRES AT THE SAME TIME. FORD IS WELL AWARE OF THIS PROBLEM IN THE FIESTA AND FOCUS MODELS. I'M A PROFESSIONAL MECHANIC FOR OVER 25 YRS. I'VE TALKED WITH SEVERAL FORD SHOPS AND THEY ARE VERY AWARE OF THIS ISSUE. I SPOKE WITH THE OWNER OF THE DEALERSHIP I BOUGHT THE CAR FROM AND HE EVEN STATED THAT WAS THE NO.1 TOPIC AT A FORD CONVENTION IN VEGAS THIS YR. THIS IS SIMPLY A POOR DESIGN AND FORD WANTS THE CUSTOMER TO PAY FOR IT. MY CAR STARED THIS PROBLEM AROUND 13K AND FORD HAS BEEN YANKING ME AROUND FOR ANOTHER 13K BEFORE PUTTING IN THE REPLACEMENT PARTS THAT ARE NO DOUBT GOING TO FAIL AGAIN. MY GAS MILEAGE IN TOWN WENT FROM 33.5 TO 24.5 AND THIS WAS ALSO ACCEPTABLE TO FORD - NOT ME. THIS NEEDS TO BE FIXED RIGHT AWAY BEFORE A TOTAL TRANSMISSION FAILURE KILLS SOMEONE. *TR

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THE CHROME METALLIC TRIM ON THE STEERING WHEEL PEELING OFF AROUND THE EDGE. SHARP METAL HAS CAUSED NUMEROUS CUTS TO THE DRIVER'S HANDS. *TR

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CHROME PLATING IS PEELING AWAY FROM STEERING WHEEL AIR BAG EDGES. EDGES ARE SHARP AND CAN CUT THROUGH SKIN. COULD BE POSSIBLE TO PUNCTURE AIRBAG? *TR

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THE MATERIAL ON THE STEERING WHEEL IS FLAKING OFF. *TR

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THE VEHICLE WAS PARKED WITH THE ENGINE OFF. A FIRE SPONTANEOUSLY BEGAN IN THE ENGINE COMPARTMENT. THE VEHICLE WAS IN SERVICE FOR 14 MONTHS, BOUGHT NEW AND UNDER A MAINTENANCE CONTRACT. NO PREVIOUS ISSUES. *TR

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2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE MANUAL TRANSMISSION STALLING AND LOOSING POWER WHEN APPROACHING AN INCLINE AND WHEN DRIVING IN STOP AND GO TRAFFIC. *SMD THE CONSUMER STATED THERE WERE NOISES COMING FROM THE DOOR PANELS, AND DASH AREA. ALSO, THERE WAS A VIBRATION AT THE TOP OF THE SEAT BELT AREAS AND CENTER CONSOLE.

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THE CHROME METALLIC TRIM ON THE STEERING WHEEL BEGAN PEELING OFF AROUND THE EDGE. PIECES OF SHARP METAL CUT INTO MY FINGERTIPS ON A NUMBER OF OCCASIONS. *TR

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CHROME TRIM ON STEERING WHEEL PEELING AWAY FROM PLASTIC - RESULTS IN VERY SHARP METAL PROTRUDING FROM EDGE OF STEERING WHEEL. I WAS NOT INJURED, BUT IT WAS VERY POSSIBLE THAT I COULD HAVE BEEN BADLY CUT BY THE SHARP METAL. *TR

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I BOUGHT THE 2012 FORD FOCUS SEL ON NOVEMBER 18TH 2011 AND FIRST RECALL WAS JAN 02 2012 THEY REPROGRAMMED THE TRANSMISSION AND THERE WAS A 2ND RECALL AND THE REPROGRAMMED THE TRANSMISSION AGAIN BUT IM STILL HAVING HESITATION ON STARTUPS AND LOSES POWER AS WELL BUT HASN'T STALLED YET BUT I THOUGHT FEW TIMES IT WILL STALL OUT BUT IT DIDN'T. I HOPE FORD CAN FIX THE HESITATION OF THIS VEHICLE BUT IF NOT THEN I WILL NEVER BUY A FORD AGAIN. ALSO THE SUSPENSION IS VERY HARD ON BUMPS. FEELS LIKE THERE IS NO SHOCKS ON THE CAR. VERY DISAPPOINTED ON MY FRONT WINDSHIELD. CRACKED WHEN I ONLY HAD 15,000 MILES ON THE CAR. *TR

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WHEN DRIVER ENTERED VEHICLE, STARTED IT, AND BEGAN TO STEER, THE SILVER FINISH ON THE RIGHT SIDE, TOP OF THE STEERING WHEEL CROSSBEAM HAD SPLIT AND CURLED UP, WHICH CAUSED LACERATIONS ACROSS TWO FINGERS. THE CAR HAD BEEN FINE ON PREVIOUS USE, AND HAD BEEN UNUSED FOR SEVERAL DAYS PRIOR TO THE INCIDENT. THIS APPEARS TO BE A DEFECT IN THE FINISH ITSELF. *TR

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FLAKING CHROME FROM AROUND STEERING WHEEL,CUTTING FINGERS. *TR

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METALLIC STEERING WHEEL TRIM IS PEELING AT THE TOP LEFT SIDE OF STEERING WHEEL. PEELING MATERIAL IS VERY SHARP AND CAN EASILY CUT SKIN, AS IT DID TO ME AND MANY OTHERS AS SEEN ONLINE AFTER DOING A SIMPLE SEARCH FOR "FORD FOCUS PEELING STEERING WHEEL TRIM". I'M ALSO CONCERNED THAT IN RARE CIRCUMSTANCES THE AIRBAG ITSELF COULD BE CUT BY THE SHARP TRIM WHEN DEPLOYING. *TR

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CHROME PEELING AWAY FROM PLASTIC LEAVING SHARP EDGES WHERE FINGERS ARE ON STEERING WHEEL PEELING IS BI LATERAL ON THE TOP PART OF THE AREA WHERE THE CONTROLS ARE FOR THE SYNC AND VEHICLE DATA CONTROLS. RUNNING HAND ACROSS THIS SECTION OF THE STEERING WHEEL CAN RESULT IN JERKING THE HAND AWAY BECAUSE OF THE SHARP EDGE. *TR

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THE CHROME TRIM ON MY STEERING WHEEL HAS BEGUN TO CRACK AND FLAKE OFF. I DID NOT NOTICE AT FIRST AND HAD MY FINGER RUN ALONG IT. THE TRIM IS CRACKED MEDAL AND IS VERY SHARP. I HAVE NOT YET CUT MYSELF ENOUGH TO DRAW BLOOD BUT HAVE STUCK, STABBED, AND CAUGHT MY FINGER ON IT EMBEDDING A PIECE OF CHROME TRIM IN MY FINGER LIKE A SLIVER. THIS IS A WIDESPREAD ISSUE DOCUMENTED ON MULTIPLE FOCUS FORUMS, AND BY OTHER 2012+ FORD FOCUS OWNERS. THIS SEEMS TO ONLY BE AN ISSUE THAT IS ON 2012+ SE SPORT PACKAGES. THIS IS VERY FRUSTRATING, IT MAKES DRIVING THE CAR DIFFICULT BECAUSE IN MY CASE IT IS RIGHT ABOVE MY STEERING WHEEL MOUNTED RADIO BUTTONS AND CATCHES MY HAND EASILY. FORD IS DOING NOTHING ABOUT THIS IN MY CASE AND ACTUALLY BLAMING ME FOR IT, BUT IN OTHER CASES HAS BOTH REPLACED OTHER OWNERS PIECES AND IN SOME CASES LIKE MINE DONE NOTHING. THIS IS VERY DANGEROUS AS MANY PEOPLE IN THE FORUMS HAVE STATED THEY CUT THEMSELVES GOOD ENOUGH TO BLEED. ONE EVEN SAID HIS WIFE NOW REFUSES TO DRIVE THE CAR. FORD REFUSES TO FIX THIS BECAUSE IT WOULD REQUIRE THEM TO WARRANTY AN AIRBAG SINCE THEY DECIDED TO MAKE THE AIRBAG AND TRIM ONE PIECE. BECAUSE OF THIS MYSELF AND OTHERS WILL CONTINUE TO CUT OUR FINGERS, HOPEFULLY NOT VERY SERIOUSLY. THANK YOU FOR READING THIS. *TR

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THERE WAS SUN SHINING ON THE DASHBOARD, THE REFLECTION WOULD BLIND HER VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

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