What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS RUST ON THE BODY AND SUBFRAME OF THE VEHICLE. IN ADDITION, THE SEAT BELT RETRACTOR FRACTURED THREE TIMES. THE SEAT BELT RETRACTOR WAS REPAIRED, BUT FORD DECLINED TO REPAIR THE RUST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 67,513.

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TL* THE CONTACTS OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT MENTIONED THAT THE REAR LIFTGATE UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LIFTGATE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

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DOOR LATCH ON DRIVER SIDE WILL NOT LATCH AND CLOSE, I HAVE HEARD OF OTHER PEOPLE HAVING THE SAME ISSUE. I KNOW THEY HAVE A RECALL FOR THE FORD FIESTA FOR THE SAME PROBLEM, I AM PRETTY SURE THIS IS THE SAME LATCH ASSEMBLY THAT'S ON THE FIESTA.

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REAR DRIVER'S SIDE DOOR LATCH FAILED-- DOOR WILL NOT STAY CLOSED AS A RESULT.

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DRIVER DOOR LATCH WOULD NOT LATCH DOOR CLOSED.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER DOORS FAILED TO LATCH AND OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT PROVIDED.

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I HAVE A 2012 FORD FOCUS SEL SEDAN. I WAS REMOVING SOME ITEMS FROM THE BACK SEAT AND UPON CLOSING THE RIGHT-HAND REAR DOOR THE DOOR WOULD NOT LATCH. TRIED LOCKING THE DOOR REMOTELY BEFORE CLOSING. NO EFFECT. TRIED JOGGING THE DOOR LATCH MECHANISM TO SEE IF IT WAS STUCK SOMEHOW. NO EFFECT. I HAVE TO TIE A STRING TO THE DOOR HANDLE FROM THE INSIDE AROUND THE FRONT PASSENGER HEADREST IN ORDER TO KEEP THE DOOR CLOSED! TO ADD INSULT TO INJURY, THE FRONT-PASSENGER DOOR LATCH MECHANISM FAILED LESS THAN A WEEK AGO! A REPLACEMENT PART IS ON ORDER FOR IT FROM MY LOCAL FORD DEALER. FORTUNATELY, THE FRONT DOOR WILL STAY CLOSED IF IT IS LOCKED BEFORE CLOSING IT, BUT THIS IS STILL A RIDICULOUS COMPONENT FAILURE.

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TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE LATCH ON THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

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2012 FORD FOCUS SEL FRONT PASSENGER-SIDE DOOR IS FAILING TO LATCH CLOSED. LATCH MECHANISM CAN ONLY BE ACTUATED THROUGH DIRECTLY HOLDING THE AFFECTED DOOR CLOSED AND LOCKING THE DOOR REMOTELY. DOOR STAYS CLOSED IF LOCKED.

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DRIVER DOOR LATCH FAILED PREVENTING DOOR FROM LATCHING CLOSED. DOOR COULD OPEN WHILE VEHICLE IN MOTION

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DRIVER SIDE DOOR LATCH IS BROKEN. WHEN SHUTTING THE DOOR IT WILL NOT LATCH AND CAN COME OPEN WHEN DRIVING. I TOOK IT TO THE DEALER AND IT IS NOT PART OF THE DOOR LATCH RECALL.

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DISCOVERED DRIVERS SIDE DOOR WILL NOT CLOSE, STAY SHUT, LATCH, OR LOCK PROPERLY. DOOR MAY BE PULLED OR PUSHED OPEN WHEN PARKED OR AT ANY SPEED AND LATCHING MECHANISM WILL NOT KEEP DOOR IN PLACE. THIS IS A HIGHLY CONCERNING SAFETY ISSUE AS THIS RESULTED IN RECALLS FOR THE EXPLORER, 2011-2014 FIESTA, 2013-2014 FUSION, AND 2013-2014 MKZ WITH THE SAME EXACT MECHANISM.

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DRIVER'S SIDE CAR DOOR SWUNG OPEN IN PARKING LOT. DOOR WILL NOT CLOSE OR LATCH AT ALL. COULD HAVE CAUSED INJUY OR DAMAGE.

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I WAS DRIVING TO AN EARLY MORNING MEETING (5:30AM) WHEN THE DRIVER SIDE DOOR SUDDENLY OPENED WITHOUT WARNING. ONCE THE DOOR OPENED, IT WOULD NO LONGER LATCH. THE CAR DOOR HAD TO BE MANUALLY HELD FIRMLY CLOSED FOR THE DURATION OF THE TRIP. WITH EVERY TURN, THE DOOR WOULD ATTEMPT TO FLY OPEN.

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MY 2012 FORD FOCUS HAS A FAULTY BACK DRIVER SIDE DOOR THAT WILL NOT CLOSE. HAD TO TAKE TO DEALER AND PAY $503.00 TO REPAIR THIS PROBLEM. ACCORDING TO FORD THE FIESTA HAS DISPLAYED THIS SAME PROBLEM; HOWEVER, MY PARTICULAR VIN NUMBER HAS NOT BEEN INCLUDED IN THIS RECALL. "THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH," THE COMPANY SAID IN A STATEMENT. "IF A CUSTOMER IS THEN ABLE TO LATCH THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY." "FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT, AND ONE ACCIDENT ALLEGATION WHEN AN UNLATCHED DOOR SWUNG OPEN AND STRUCK AN ADJACENT VEHICLE AS THE DRIVER WAS PULLING INTO A PARKING SPACE," THE COMPANY SAID. NO INFORMATION ABOUT THE RECALL HAS BEEN POSTED ON THE WEB SITE OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINSTRATION, WHICH OVERSEES VEHICLE SAFETY IN THE U.S. "IN RESPONSE TO A THOROUGH NHTSA INVESTIGATION THAT DEMONSTRATED A CLEAR RISK TO SAFETY, FORD IS TAKING IMPORTANT ACTION TO PROTECT ITS CUSTOMERS," SAID NHTSA ADMINISTRATOR MARK ROSEKIND IN A STATEMENT SENT TO EDMUNDS. "WE ARE PLEASED THAT FORD IS TAKING THIS PROACTIVE STEP FOR SAFETY." LAST MONTH, NHTSA UPGRADED A PROBE INTO THE 2011-'13 FORD FIESTA FOR DOOR-LATCH PROBLEMS. "FORD IDENTIFIED THE ISSUE AND WE HAVE BEEN INVESTIGATING IT THROUGH OUR NORMAL PROCESS," WROTE FORD SPOKESWOMAN KELLI FELKER IN RESPONSE TO A QUERY FROM EDMUNDS. "FORD IS WORKING COOPERATIVELY WITH THE AGENCY AND HAS DISCUSSED THIS RECALL WITH NHTSA." THE RECALL INCLUDES 336,873 VEHICLES IN THE U.S. AND FEDERALIZED TERRITORIES, 30,198 IN CANADA AND 22,514 IN MEXICO.

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ON MAY 18, 2015, WHEN I WAS PULLING OUT OF MY WORK PARKING LOT AND TURNING ONTO THE MAIN STREET, THE PASSENGER FRONT DOOR FLEW OPEN FOR NO REASON. I PULLED OVER AND TRIED TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH CLOSED AT ALL. I TRIED SEVERAL TIMES AND ENDED UP "SEAT-BELTING" THE DOOR SHUT. I FEEL THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE. WHEN I TOOK IT TO THE DEALERSHIP, I HAD A PAY $100 DEDUCTIBLE FOR THIS TO BE FIXED, BUT AGAIN, I FEEL THIS IS A SAFETY ISSUE AND DESERVES DUE INVESTIGATION. THERE WAS ABSOLUTELY NO REASON FOR THE CAR DOOR TO COME OPEN WHEN I WAS DRIVING. AS I AM WRITING THIS COMPLAINT ON JULY 31, 2015, MY BACK PASSENGER DOOR DID THE SAME THING, EXCEPT MY DAUGHTER WAS IN THE BACKSEAT!! (TRACKING ISSUE #: 10745475) I SINCERELY HOPE CONSUMER AFFAIRS LOOKS INTO WHY FORD FOCUS 2012 CAR DOORS ARE NOT LATCHING CLOSED! *TR

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THIS CAR IS RELATIVELY NEW. ALL OF A SUDDEN AND WITH ANY NOTICE, BOTH DOORS ON THE DRIVER SIDE STOPPED WORKING PROPERLY. THEY CLOSE BUT DO NOT LOCK. I HAVE HAD TO DRIVE THE CAR WITH THE DOORS TIED AS THE FORD DEALERSHIP WANTS TO CHARGE ME A LARGE AMOUNT OF MONEY TO REPAIR THE SITUATION. THIS IS A MAJOR SAFETY ISSUE. I CONTACTED THE FORD DEALERSHIP AND THE FORD MOTOR COMPANY. I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE PROBLEM AND THAT I HAD TO REPAIR THE CAR MYSELF. VERY IRRESPONSIBLE BECAUSE THEY HAVE RECALLED THE FIESTA AND THE FUSION FOR EXACTLY THE SAME PROBLEM.

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RIGHT-SIDE PASSENGER DOOR LATCH FAILED WHILE DRIVING ON FREEWAY. DOOR FLEW OPEN AND WOULD NOT RE-CLOSE. MY CHILD INJURED HER ARM WHEN THE DOOR BOUNCED BACK. THIS IS THE SECOND DOOR LATCH TO FAIL IN LESS THAN A WEEK.

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DRIVER DOOR LATCH FAILED AND FLEW OPEN WHILE DRIVING. DOOR WOULD NOT STAY CLOSED.

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DOOR WOULD NOT STAY CLOSED....UPDATED 09/03/15 *BF UPDATED 11/27/2017*CN

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CORNERING AT 10-15 MPH AND FRONT DRIVER DOOR LATCH MADE A POPPING NOISE AND DOOR FLEW OPEN. DOOR WILL NO LONGER LATCH AND LOCK.

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WHILE DRIVING TO A STORE, TOOK A RIGHT HAND TURN AND DRIVER SIDE DOOR FLEW WIDE OPEN. I HELD THE DOOR SHUT WHILE DRIVING WITH ONE ARM. MY BROTHER WHO HAD A 2013 FORD FIESTA HAD THE SAME PROBLEM WITH BOTH REAR DOORS, AND HIS PASSENGER DOOR. THIS ISSUE I HAVE HEARD OF THOUSANDS OF TIMES AND YET NO RECALL? IT'S GOING TO TAKE SOMEONE FALLING OUT OF THEIR CAR AND THE CAR HITTING INNOCENT BYSTANDERS FOR THIS TO BECOME SERIOUS FOR FORD TO FIX. THE DEALERSHIP WANTS $500 FOR THIS FIX DESPITE ITS A KNOWN MANUFACTURER DEFECT, AND TERRIBLE DESIGN. 2010+ FORD CARS IN MY OPINION ARE ALL GARBAGE, AND FORD SERVICE DOES NOT CARE.

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I HAVE A FORD FOCUS 2012 IT HAS POWER LOCK ON THE DOORS. 3 DOORS LOCK WITH THE REMOTE JUST FINE THE DOOR BEHIND THE DRIVERS SEAT WONT EVEN CLOSE. IT OPENS WHEN I TURN CORNERS. THIS IS A SAFETY ISSUES ESPECIALLY WHEN I HAVE SMALL CHILDREN, THIS CAR HAS HAD TWO RECALL FIXES ONE WITH CAR ROLLING BACK EVEN THOUGH IT IS AN AUTOMATIC AND A TRANSMISSION FAILURE ALL DUE TO ELECTRICAL ISSUES. I FEEL THAT THE THIS IS ANOTHER ONE GIVEN THAT MY PASSENGER LEFT REAR DOOR CANT EVEN BE MANUALLY LOCKED ITS ONLY LOCKED AND UNLOCKED ELECTRICALLY, THERE IS NOTHING BLOCKING THE DOOR TO MAKE IT NOT CLOSE ONLY THE LOCK ITSELF.

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THE REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE THE DOOR JUST BOUNCES BACK OPEN IF YOU ATTEMPT TO CLOSE IT. I HAVE TO USE A CORD OR ROPE TO TIE THE DOOR HANDLE CLOSED OR IT WOULD SWING OPEN DURING VEHICLE OPERATION.

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CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THERE WAS A HOLE A LITTLE SMALLER THAN A BASKETBALL BLOWN OUT OF THE BOTTOM OF THE CRANKCASE WITH THE OIL PUMP AND PIECES OF THE ENGINE LAYING ON THE SHIELD COVERING THE OIL PAN. THE CAR HAD JUST BEEN FULLY SERVICED WITH IT'S ROUTINE OIL CHANGE, RECOMMENDED SERVICE ROUTINE, ETC BY SAME DEALER. EVEN THOUGH THE VEHICLE IS UNDER FULL WARRANTY, NOTHING HAS BEEN DONE TO REPAIR THE VEHICLE AS OF YET. FORD IS CONDUCTING AN INTERNAL REVIEW AND SAID IT COULD TAKE UP TO 90 DAYS BEFORE A DETERMINATION IS MADE. THEY ALSO HAVE NOT OFFERED A LOANER VEHICLE OR A RENTAL CAR TO THE OWNER WHILE THIS PROCESS IS TAKING PLACE. *TR

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