Home · 2012 Ford Focus Bev · Complaints

What 3,789 owners told NHTSA about the 2012 Ford Focus Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (3,789)Crash / fire / injury (146)Transmission & drivetrain (1,455)Steering (932)Engine (475)Electrical system (366)Fuel system (340)Body & structure (330)Speed control (169)Latches & locks (133)Visibility & wipers (70)Brakes (61)

366 of 3,789 complaints match · Electrical system · clear filters · page 10 of 15

Mar 2, 2016Electrical systemSpeed controlEngine

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND THE BATTERY AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN. THE TECHNICIAN STATED THAT THERE WAS A RECALL ON THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO THE UNKNOWN MANUFACTURER RECALL; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10839526

Feb 23, 2016Transmission & drivetrainElectrical systemEngine

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES PRIOR TO TAKING THE VEHICLE TO THE DEALER TO RECEIVE A MANUFACTURER'S RECALL REMEDY. AFTER THE REPAIR, THE FAILURE PROGRESSED RANDOMLY FOR LONGER THAN A YEAR. UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO RESPOND AND THE REAR TIRES LOCKED WHEN ACCELERATING. THE CONTACT LATER EXPERIENCED THE VEHICLE STALLING WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO A FUEL STATION AND, AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED, SHOOK VIOLENTLY, AND STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAITED LONGER THAN A WEEK FOR THE DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10837727

Feb 21, 2016SuspensionTransmission & drivetrainElectrical system

MY VEHICLE LOST ALL POWER IN REGARDS TO ACCELERATION AND DECELERATION ON THE FREEWAY AT THE SPEED OF AROUND 40-45 MPH. I HAD TO COAST OVER TWO LANES AND ALMOST GOT REAR-ENDED. THE RPM WOULD REV UP BUT NO POWER. RESTARTED CAR AND PROBLEM WENT AWAY. NEXT DAY HAD TCM FLASHED AS PART OF RECALL. TWO DAYS LATER HAD THE SAME ISSUE ONLY GOING 60-65 ON FREEWAY. TRANSMISSION WENT HAYWIRE AND HAD TO COAST OVER AND ALMOST GOT REAR-ENDED AGAIN. THIS TIME CAR WOULDN'T RESTART FOR ABOUT 2 MIN. NO POWER. ENGINE REVVING AND COMPLETE LOSS OF POWER TWICE AND I FEEL THIS CAR IS A MAJOR ACCIDENT WAITING TO HAPPEN. I DO NOT FEEL SAFE WHILE DRIVING NOT KNOWING WHY MY CAR IS LOSING POWER EVEN AFTER THE SO CALLED SOFTWARE FIX.

NHTSA ODI 10837347

Feb 4, 2016Electrical systemVisibility & wipers

WINDSHIELD WIPERS TURNED ON TO WITHOUT COMMANDED INPUT FROM THE WIPER CONTROL STALK. WIPERS OPERATED AT VARIOUS OUTPUT SETTINGS (HIGH, LOW, AND INTERMITTENT) WITH THE CAR IGNITION POSITION IN EITHER THE ON OR OFF POSITION. THESE EVENTS HAPPENS WHILE DRIVING AND PARKED. CLEAR DAY WITH OUTSIDE AIR TEMPERATURE OF ABOUT 70F.

NHTSA ODI 10824322

Jan 27, 2016Transmission & drivetrainElectrical system

I HAVE TAKEN MY CAR IN FOR SERVICE 16-18 TIMES FOR PROBLEMS WITH THE SYNC AND THE TRANSMISSION SINCE I BOUGHT THIS CAR. I HAVE HAD BOTH THE SYNC MODULE AND THE TRANSMISSION MODULE RESET REPEATEDLY AND FINALLY REPLACED. I HAVE HAD THE CLUTCH REPLACED TWICE IN TWO YEARS. THE WORSE INCIDENT AND THE REASON FOR THE SECOND CLUTCH WAS BECAUSE THE CAR'S TRANSMISSION FAILED COMPLETELY WHILE I WAS DRIVING APPROX. 45 MILES AN HOUR DOWN A VERY BUSY TWO LANE CITY ROAD. I WAS ABLE TO PULL OVER, TURN OFF THE CAR AND RESTART THE CAR AND GOT ABOUT 3 MILES FROM HOME AND IT FAILED AGAIN. I WAS LITERALLY IN THE TURNING LANE FOR MY SUBDIVISION AND IT FAILED AGAIN. I HAD TO HAVE THE CAR TOWED FROM MY HOUSE. I WAS LUCKY I WAS NOT INVOLVED IN AN ACCIDENT. FORD REFUSED TO BUY BACK MY CAR WHEN I REQUESTED IT. I HAVE COPIES OF MY SERVICE RECORDS AS DOES CHEROKEE LINCOLN FORD OF ALPHARETTA, GA.

NHTSA ODI 10822649

Jan 22, 2016Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE IN WHICH THE VARIOUS INSTRUMENT CLUSTER GAUGES FLASHED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER MORE THAN FIVE TIMES, BUT THEY COULD NOT DUPLICATE OR REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION TO THE DEALER FOR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 10821730

Jan 21, 2016Electrical systemBody & structure

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LOST SPEED AND THEN STALLED AS THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 04/13/16*LJ *CN

NHTSA ODI 10821418

Jan 20, 2016Electrical systemLatches & locks

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR UNLOCKED AND OPENED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INQUIRED ABOUT RETURNING THE VEHICLE. THE DEALER WAS NOT WILLING TO REPURCHASE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 04/14/16*LJ *CN

NHTSA ODI 10821290

Jan 18, 2016Transmission & drivetrainElectrical systemBrakes

TRANSMISSION IS ERRATIC, YOU DO NOT KNOW WHAT IT MIGHT DO. IT HAS A SHUTTERING SOUND COMING FROM UNDERNEATH THE VEHICLE WHEN GOING 20-40 MILES PER HOUR. DRIVERS SIDE WINDOW DOES NOT OPEN AND HAVE 'INFORMATION' LIGHT IS ON FOR LOW PRESSURE ON TIRES AND AREN'T CURRENTLY LOW. BRAKES ARE MAKING A GROWLING NOISE WHEN COMING TO A STOP.

NHTSA ODI 10820816

Jan 16, 2016Electrical systemEngine

I DRIVE A 2012 FORD FOCUS. I BOUGHT THE CAR USED IN JANUARY 2015. IN THE FALL OF 2015 MY CAR BEGAN JOLTING EVERY TIME I PUT PRESSURE ON THE GAS, THIS WAS ALARMING. WHEN IT BECAME WORSE, I BOUGHT THE CAR TO A FORD DEALERSHIP, AND CAME TO FIND THAT THE TRANSMISSION WAS RECALLED. TO FIX THIS FORD HAD A STRICT PROTOCOL TO FIX THE TRANSMISSION IN A 3 STEP PROCESS. THE MECHANICS ARE ONLY TOLD TO DO STEP 1, AND THEN IF THE PROBLEM PERSISTS MONTHS AFTER THE REPAIR, CONTINUE WITH STEP 2 AND SO ON. THE TRANSMISSION STARTED JOLTING AGAIN A FEW MONTHS LATER, THIS TIME WORSE. I HAVE BEEN WAITING A MONTH FOR THE FORD DEALERSHIP TO GET THAT PART THAT WILL "FIX" MY PROBLEM, WHILE I WAS ASSURED THE PROBLEM WOULD NOT GET WORSE. IN THAT TIME A PIECE IN THE EXHAUST HAS ALSO BEEN RECALLED, NEITHER ONE OF MY WINDOWS IN THE FRONT TWO SEATS WILL GO DOWN, AND THE JOLTING HAS BECOME INCREDIBLY UNSAFE. THERE HAVE BEEN TWO OCCASIONS WHERE MY CAR HAS JUST COME TO A COMPLETELY ALARMING STOP WHILE DRIVING UP TO 20 MPH, ON A BUSY TWO LANE STREET. I TAKE THIS STREET EVERYDAY TO AND FROM WORK. THERE IS NO OTHER OPTION. I AVOID THE HIGHWAY COMPLETELY NOW. I FEEL COMPLETELY UNSAFE AND ON GUARD AT ALL TIMES WHILE I AM DRIVING THIS VEHICLE. BECAUSE OF MY EXPERIENCE WTH THIS CAR IN ONLY A YEAR I WILL NEVER PURCHASE A FORD VEHICLE EVER AGAIN. I REGRET EVER DRIVING IT OFF OF THE LOT. I AM ONLY 25 YEARS OLD, AND CAN'T AFFORD TO TRADE THIS IN RIGHT NOW, AND THAT IS ALL I WANT TO DO. IT IS NOT A NICE FEELING TO HAVE A PIT IN YOUR STOMACH EVERY TIME YOU BUCKLE YOUR SEATBELT.

NHTSA ODI 10820614

Dec 31, 2015Transmission & drivetrainElectrical systemSpeed control

WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS UNDER THE PASSENGER SEAT SHORT CIRCUITING AND CAUSING POWER ISSUES. I BELIEVE THIS MAY BE RELATED TO THE EXISTING WIRING ISSUE AT THE MICHIGAN PLANT (HTTP://WWW.CLICKONDETROIT.COM/CONSUMER/RECALLS/FORD-RECALLS-160000-FOCUS-ESCAPE-MODELS-FOR-WIRING-PROBLEM). MAY BE RELATED TO REPORTS OF SUDDEN POWER LOSS IN FOCUS ELECTRIC VEHICLES.

NHTSA ODI 10817262

Dec 16, 2015Transmission & drivetrainElectrical system

PARKING AID MALFUNCTION ERROR: WHILE DRIVING 65 MPH ON A 3 LANE HWY, THE PARKING AID MALFUNCTION ERROR APPEARED WHICH CAUSED THE CAR TO COMPLETELY SHUTDOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING, NO POWER BRAKES WITHOUT ENGINE POWER. PAM MESSAGE KEPT APPEARING AND CAR WOULD NOT START. VEHICLE HAD TO BE TOWED TO DEALER. FORD IS AWARE OF THIS PROBLEM AND FIXED THE VEHICLE UNDER WARRANTY VIA TSB# 15-0101 3068 W40. FORD EVEN EXTENDED THE WARRANTY FOR THE TRANSMISSION CONTROL MODULE TO 10 YEARS 150,000 MILES. TO HAVE A CAR COMPLETELY SHUTDOWN WHILE DRIVING 65MPH ON A 3 LANE HIGHWAY IS VERY DANGEROUS AND LIFE THREATENING. ESPECIALLY ON A HIGHWAY WITH CARS WHIZZING BY AT 60-70 MPH. WHY ISN'T THIS TCM PROBLEM UNDER RECALL? DOES SOMEONE HAVE TO BE KILLED BEFORE ANY ACTION IS TAKEN?

NHTSA ODI 10810651

Nov 23, 2015Electrical systemEngine

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 107,000.

NHTSA ODI 10806214

Nov 18, 2015Electrical system

WHILE DRIVING, THE "DRIVER SIDE DOOR OPEN" ALARM CHIMES, THE LIGHTS FLASH ON AND OFF AND THE DOORS WILL NOT REMAIN LOCKED. THEY UNLOCK AND LOCK ON THEIR OWN WHILE DRIVING.

NHTSA ODI 10794648

Nov 15, 2015Transmission & drivetrainElectrical system

VEHICLE MOVING TRANSMISSION DISENGAGES GEAR VEHICLE NEEDS TO BE RESTARTED TO RESET TRANSMISSION,VEH STOPPED AT TRAFFIC CONTROL DEVICE LIGHT, STOP SIGN,RAILROAD CROSSING TRANSMISSION DISENGAGES GEAR. VEH NEEDS TO BE SHUT OFF AND RESTARTED TO BE ABLE TO MOVE. VEH IN SAID SITUATION REFUSES TO ACTKNOWLEDGE PARK SIGNAL SO. THAT IT CAN BE RESTARTED.VEH HAS BEEN IN MOTION AND HAD THIS HAPPEN VEH HAS BEEN STOPPED AND THIS HAS HAPPENED THIS IS ON GOING.

NHTSA ODI 10790499

Oct 27, 2015Electrical system

I HAVE HAD THE HORN FAIL TO OPERATE SEVERAL TIMES, THE PANIC MODE SOMEHOW GETS TRIGGERED AND WHEN I CAN FINALLY STOP THE HORN FROM BLOWING, THE HORN WILL NOT FUNCTION UNDER NORMAL CONDITIONS AFTERWARD. IT PRESENTS A VERY DANGEROUS SITUATION TO DEAL WITH.

NHTSA ODI 10786318

Oct 27, 2015Transmission & drivetrainElectrical systemEngine

THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.

NHTSA ODI 10786579

Oct 21, 2015SteeringElectrical system

CAR JUMPS FROM 2000 RPM TO 7000 RPM IMMEDIATELY WHEN WANTING TO GO FROM 35 MPH TO 45 MPH AFTER BEING SLUGGISH AND ALMOST HIT ANOTHER VEHICLE. AT HIGHWAY SPEED OF 65, THE CAR'S POWER BECOMES SO LOW IT ONLY GOES 40 MPH AND HAD TO PUT HAZARD LIGHTS ON AND GET OFF HIGHWAY. AUTOMATIC TRANSMISSION BUT HAVE TO PUT FOOT ON BRAKE AND OTHER FOOT ON GAS IN CITY TRAFFIC ON HILL OR IT SLIDES BACK TO ALMOST HIT VEHICLE BEHIND ME. STEERING GOT SO TIGHT MULTIPLE TIMES AT 45 MPH AND ALL LIGHTS ON PANEL CAME ON AND CAR STALLED IN MIDDLE OF A MAJOR INTERSECTION AND HAD TO CALL POLICE TO ENSURE NOBODY HIT MY VEHICLE AND DIRECT OTHER TRAFFIC. CAR SHUDDERS AND VIBRATES AND NOTHING WRONG WITH TIRES, RIMS, BRAKES AND ALIGNMENT.

NHTSA ODI 10785174

Oct 21, 2015Electrical system

I HAVE A PROBLEM WITH THE CLOCK SPRING, CONNECTS POWER TO THE STEERING WHEEL CONTROLS, CRUISE CONTROL, SYNC, AND MORE IMPORTANTLY THE AIR BAG. I HAVE ALREADY HAD THE CLOCK SPRING REPLACED 2 TIMES, I NEED IT REPLACED AGAIN. DRIVING DOWN THE HIGHWAY THE CRUISE CONTROL WILL JUST SHUT OFF AT TIMES, I CAN BE IN THE MIDDLE OF A LOT OF TRAFFIC. MY BIGGEST CONCERN IS THAT THE AIRBAG MAY NOT WORK IF I AM IN A CRASH. FORD SAYS THEY DON'T HAVE A CLOCK SPRING PROBLEM, BUT AGAIN I NEED IT REPLACED FOR THE THIRD TIME. I HAVE PROBLEMS WITH CRUISE CONTROL MANY TIMES PER DAY.

NHTSA ODI 10785194

Oct 15, 2015Electrical systemBody & structureFuel system

I PURCHASED A FORD FOCUS MAY OF 2014, WITH 30,000 MILES ON IT. I HAD A FACTORY WARRANTY UP TO 60,000 MILES ON IT. I AM NOW AT 62,000 MILES ON MY CAR AND THE LATCH ON MY DRIVER SIDE DOOR BROKE AND MY DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY AT 70 MPH. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE FLOWN OUT OF MY CAR TO MY DEATH! SINCE THEN, I HAVE HAD TO BUNGIE MY FRONT DOORS SHUT, LEAVING ME NO ACCESS TO GET IN AND OUT OF MY CAR SAFELY, HAVING TO CRAWL IN MY BACKSEAT. I NEED THIS FIXED ASAP AND I AM NOT PAYING TO GET IT FIXED WITH SO MANY FORDS BREAKING DOWN.

NHTSA ODI 10782586

Oct 14, 2015Transmission & drivetrainElectrical system

MY CAR ONLY HAS 4500 MILES! THE CARS TRANSMISSION IS JUNK! THE CAR IS NOT SAFE TO DRIVE PERIOD! THERE IS A RECALL ON THE TRANSMISSION! ON THE CITY STREETS, I HAVE RUINED TWO 700 WHEELS TRYING TO PARK ON A HILL! THE CAR WILL NOT HOLD IN DRIVE OR REVERSE! I HAD A HIGHWAY PATROL CAR BEHIND ME AT A LIGHT, I WAS GOING RIGHT, THERE WAS A SLIGHT UPGRADE. WHEN I TOOK MY FOOT OFF THE GAS THE CAR ROLLED BACKWARDS IN DRIVE, AND HIT THE HIGHWAY PATROL CAR! HE PULLED ME OVER WITH HIS MIC. "DRIVER PULL TO THE RIGHT AND STOP! DRIVER, TURN OFF YOUR CAR AND PUT YOUR HANDS OUT SIDE THE WINDOW! HAD HIS HAND ON HIS GUN! THOUGHT I WAS DRUNK? I TOLD HIM THAT THE CAR ROLLS IN DRIVE AND REVERSE! I TRIED TWICE TO HAVE FORD BUY BACK THIS DANGEROUS CAR! THE HIGHWAY PATROL OFFICER BELIEVED ME AND TOLD ME TO REPORT IT TO FORD! HE SAID WHAT IF THERE WAS A PERSON BEHIND YOU, AND YOU PINED THEM BETWEEN US? I TOLD ME TO REPORT THIS TO YOU! NOW I HAVE A MINT CAR IN THE GARAGE! I WON`T DRIVE IT! I WON`T SELL IT AND PASS THE PROBLEM TO SOMEONE ELSE! BESIDE THE PRICE ON THESE CARS HAS CRASHED BECAUSE OF THE RECALL! FORD CAN`T FIX IT! I WANT MY MONEY BACK! I HAVE A MINT TOP OF THE LINE FORD FOCUS SITTING IN MY GARAGE! FORD CAN`T FIX IT AND WONT GIVE ME MY MONEY BACK! THEY WON`T EVEN TELL ME WHY? PLEASE HELP! THESE CARS ARE DANGEROUS TO DRIVE! I HAVE BEEN RIPPED OFF BY FORD! FIRST AND LAST FORD I EVER BUY! MY DAUGHTER HAS OWNED TWO OF THESE FOCUSES THEY BOTH DID THE SAME THING! SHE WAS AFRAID TO DRIVE THEM! SHE LEFT THE CAR AT THE DEALERSHIP AND LEFT! SHE NOW HAS A 10K CHARGE OFF ON THE CAR! THIS IS BS! I WANT ALL MY MONEY BACK! FORD HAS A DANGEROUS CAR OUT THERE AND I AM GOING TO EXPOSE THEM! I OWN WILD RODS, I AM 60, ADULT DRIVER, NO TICKETS! WHY SHOULD I HAVE TO KEEP THIS DANGEROUS CAR I CAN`T DRIVE AND THEY CAN`T FIX? PLEASE HELP ME! I HAVE A CAR THAT COSTS ME $400 A MONTH, I CAN`T DRIVE! THANK YOU! *TR

NHTSA ODI 10782041

Oct 6, 2015Electrical system

THE VEHICLE HAS 5MPH AUTO DOOR LOCKS. WHEN YOU INITIALLY TAKE OFF THE DOORS ARE SUPPOSED TO LOCK WHEN THE VEHICLE REACHES 5MPH, THE DOORS ARE LOCKING AT 5MPH BUT THE HORN BLOWS TWICE DISTRACTING OTHER DRIVERS AND ITS NOT SUPPOSED TO DO THAT. IT STARTED THIS ABOUT JULY OF 2015 AND CONTINUES TO DO THIS INTERMITTENTLY.

NHTSA ODI 10779981

Sep 28, 2015Transmission & drivetrainElectrical system

SHUTTERING, NO POWER TO WHEELS, VERY SLOW AND SUDDENLY ENGAGING, EXCESSIVE CLUTCH SLIP, LOST REVERSE. ENGINE LIGHT CAME ON. I WAS TRYING TO CROSS TRAFFIC, AT THE STOP SIGN I PROCEEDED TO GO ACROSS TRAFFIC TO THE MEDIAN TURN LANE. CAR WOULD NOT ENGAGE GEAR, WHEN IT DID IT WAS VERY SLOW AND NO POWER EVEN WITH GAS MASHED TO THE FLOOR. ALL THIS TIME I HAD CARS APPROACHING ME FROM THE SOUTH BOUND LANE, VERY DANGEROUS AND SCARY. I THEN DECIDED TO JUST MAKE A RIGHT HAND TURN AND GET OFF THE ROAD, WHICH WAS HARD BECAUSE THE ELECTRONIC POWER STEERING ASSIST IN THIS CAR WENT OUT MONTHS AGO WITH STILL NO RECALL ON THIS DEFECT. I TURNED RIGHT DOWN A SIDE STREET AND TRIED TO TURN AROUND ONLY TO FIND OUT I HAVE NO REVERSE GEAR NOW, I AM SO OVER THIS LEMON OF A CAR. BUYERS BEWARE, STAY FAR FAR AWAY FROM FORD PRODUCTS ESPECIALLY THIS MODEL CAR. FORD TOUTS THAT THEY ARE COMMITTED TO SAFETY, I FIND THAT HILARIOUS. WHY ON EARTH WOULD YOU LET A VEHICLE WITH THE TRACK RECORD THIS MODEL HAS WITH STEERING GOING OUT AND TRANSMISSIONS JUST QUITTING WHEN THEY WANT TO, TO STILL BE ON THE ROAD? A LIFE THREATENING DANGER TO THE DRIVER AS WELL AS ANYONE THAT IS SHARING THE ROAD WITH THE VEHICLE. THE NEXT DAY, ENGINE LIGHT GONE, CAR SHIFTS NORMAL?????? VEHICLE IS AT FORD NOW, THEY HAVE A RECALL TO RE-PROGRAM THE TRANSMISSION CONTROL MODULE?

NHTSA ODI 10777987

Sep 23, 2015Transmission & drivetrainElectrical systemSpeed controlCrash

THE TRANSMISSION CLIPPED AS TO A 4TH REPLACED FAULTY CLUTCH WHILE BACKING INTO THE GARAGE. THE CAR JERKED BACKWARDS OUT OF KNOW WHERE AND HIT THE SIDE OF THE GARAGE WHILE BACKING IN TO PARK. THE REAR FENDER, BUMPER AND PARKING AID SENSORS ARE NOW DAMAGED THANK YOU TO A FAULTY TRANSMISSION AND CLUTCH. I AM TIRED OF NOT FEELING SAFE WITH MY DAUGHTER IN THE CAR. *TR

NHTSA ODI 10775314

Sep 23, 2015SteeringTransmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. WEEKS LATER, THERE WAS AN ABNORMAL NOISE COMING FROM THE RADIO AND IT RANDOMLY FAILED TO WORK. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE EPS WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 11/12/15*LJ, UPDATED 3/20/18*JB UPDATED 5/16/18*JB

NHTSA ODI 10775342

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Focus Bev verdict →