What 323 owners told NHTSA about the 2012 Ford F-250 Supercab

I purchased this truck new in 2013 and it has only been serviced by Ford, except for an Air Lift Suspension Kit install to allow load leveling when towing. Low miles: 54484 actual. No collision damage, original paint. Date of repair:06/25/2025. Jenkins Ford RO#[XXX]. My truck has a Supercab (Extended Cab) with short rear doors that open to the rear. Both of these rear doors failed within 5 minutes of each other. Specifically, the inside door handles and opening levers on the forward facing side of the doors failed. This is absolutely a safety hazard because a Child, Senior, Handicapped person, pet, etc., would be trapped from making an emergency exit in case of accident or fire. A more athletic person may be able to pull themselves over the from bench seat to exit, but still delaying the exit and dangerous. There were no warnings to alert anyone of the failures. Jenkins Ford (Crystal River, FL) diagnosed the problem and made the costly repair. Both door cables were replaced, no warranty. Cost: $1558.80 I called Ford USA Customer Relations (800) 392-3673 at 1:16PM EDT on 06/24/2025. C/S Rep "Kisha" said Ford would not assist in any goodwill for repair of this safety item. I researched this problem online an apparently, this is a common failure due to plastic parts holding the cables. I acknowledge that this vehicle is over 10 years old, but feel that this is a safety item Ford should stand behind. People keep vehicles longer these days and mine has been garaged, meticulously maintained by Ford, and has extremely low miles. Jenkins Ford did a very professional repair and I'm very happy with this dealer. The Ford Motor Company should be required to recall and repair this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11670798

The contact owns a 2012 Ford F-250. The contact stated that while driving at slow speeds, the rear end of the vehicle seemed to be falling apart. The contact stated that the failure was due to the cab mount bushing. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 100,000.

NHTSA ODI 11659662

Today, while my wife was exiting my F250, the passenger A pillar handle failed and my wife fell to the ground. She sustained injuries to her hand and leg.

NHTSA ODI 11428398

EXPERIENCED 'DEATH WOBBLE' WHILE DRIVING A HIGHWAY 287 (SAME SPEED NO STOP AND GO WITH TRAFFICS). TRUCK WAS SUDDENLY VIOLENTLY SHAKING AND WOBBLING CAUSED MY HUSBAND ALMOST LOST CONTROL. HE WAS ABLE TO PULL OVER THE TUCK BUT SCARED HIM TO DEATH. WE HAD IT TOWED TO A DEALERSHIP AND THEY CONFIRMED THE DEATH WOBBLE PROVIDED A QUOTE.

NHTSA ODI 11281814

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE FLATBED OF THE VEHICLE WAS CORRODED AND CONTAINED A LARGE HOLE. THE CONTACT STATED THAT THE DESIGN OF THE FLATBED TRAPPED WATER AND SALT, WHICH CAUSED THE HEAT SHIELD AND EXHAUST ATTACHED TO THE BOTTOM OF THE VEHICLE TO FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: CAS-21767132. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ODI 11210537

SUNROOF BROKE WHILE ATTEMPTING TO CLOSE. THE PLASTIC RAILS USED TO OPEN AND CLOSE THE SUNROOF BROKE AND THE SUNROOF IS STUCK IN THE OPEN POSITION.

NHTSA ODI 11054045

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT END OF THE VEHICLE HIT A BUMP CAUSING A "DEATH WOBBLE". THE CONTACT ALMOST LOSS CONTROL OF THE VEHICLE BUT WAS ABLE TO REGAIN CONTROL AT APPROXIMATELY 10 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 10873435

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS, THE RUBBER STOPPER STRUCK THE AXLE AND CREATED A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.MA 08/11/15 MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE SHOCK ABSORBERS WERE REPLACED. UPDATED 8/14/15 *JS

NHTSA ODI 10726608

COLLIED WITH A VEHICLE STOPPING TO MAKE A LEFT HAND TURN. DAMAGES INCLUDE FRAME DAMAGE, SMASHED IN FRONT END. HAD TO KICK THE DRIVER DOOR OPEN TO GET OUT. NO AIRBAGS EVER DEPLOYED. ENDED UP WITH HEAD LACERATIONS. *TR

NHTSA ODI 10610938