What 323 owners told NHTSA about the 2012 Ford F-250 Super Crew

RED FLUID FOUND ON GARAGE FLOOR. I TOOK MY TRUCK IN AND FORD COULD NOT FIND ANY LEAK. WITHIN A WEEK LATER I TOOK IT BACK AND SHOWED THEM WHERE IT WAS LEAKING. FORD BROUGHT THE MASTER MECHANIC OVER AND THEY DETERMINED THAT IT WAS SOMETHING LOOSE ON THE RIGHT SIDE UP HIGH THEY DID NOT TELL ME WHAT IT WAS. WITHIN A COUPLE OF WEEKS I TOOK IT BACK AGAIN AND THEY DETERMINED THE WATER PUMP WAS LEAKING THEY HAD THE TRUCK FOR 3 DAYS. AFTER PICKING UP MY TRUCK WITHIN 200 FEET FROM THE FORD DEALER THE LOW POWER ILLUMINATED AND THE ENGINE SYMBOL LIT UP. THEY 1ST TOLD ME THEY WOULD HAVE TO TAKE THE TOP OF THE ENGINE OFF TO CHECK IT OUT. A HOUR PASSED AND I GOT CALLED AND TOLD IT WAS THE DIESEL FUEL WAS GELLING UP AND THEY WOULD HAVE TO PUT A ADDITIVE IN THE FUEL AND THAT I SHOULD ADD IT AGAIN EVERY OTHER TANK OF FUEL. *TR

NHTSA ODI 10568282

ON 28 SEPTEMBER 2012 I PURCHASED A NEW 2012 FORD F250 DIESEL PICKUP FROM A FORD DEALER. ON/ABOUT 1 NOVEMBER 2012 WHILE ACCELERATING (FROM APPROXIMATELY 10 MILES PER HOUR SPEED) INTO AN INTERSTATE TRAFFIC LANE THIS VEHICLE SUDDENLY WENT INTO AN ENGINE NEAR STALL/LOSS OF POWER CONDITION WHICH LASTED APPROXIMATELY THREE TO FIVE SECONDS AND THEN REGAINED NORMAL ENGINE POWER. THIS WAS A VERY ALARMING CONDITION AS I WAS ENTERING INTO HIGH SPEED TRAFFIC AND NEEDED CAPABLE ACCELERATION WHILE ENTERING INTO TRAFFIC. THE TRUCK HAD APPROXIMATELY 450 MILES ON IT WHEN THIS FIRST OCCURRED. I TOOK THIS TRUCK BACK TO THE DEALER WHEN THE TRUCK HAD 551 MILES ON IT AND THEY COULD NOT FIND ANYTHING WRONG. WHILE DRIVING THE TRUCK ON 27 NOVEMBER 2013, THIS SAME ENGINE NEAR-STALL EVENT OCCURRED UNDER A SIMILAR HIGHWAY INGRESS CONDITION WHEN THE TRUCK HAD APPROXIMATELY 5,100 MILES ON IT. I CALLED THE FORD CUSTOMER SERVICE HOTLINE AND WAS ADVISED TO TAKE THE TRUCK TO A FORD DEALER FOR A SECOND CHECKUP. I THEN TOOK THE TRUCK TO A DIFFERENT FORD DEALER ON 6 JANUARY 2014 WHEN THE TRUCK HAD 5,510 MILES ON IT AND THEY COULD NOT FIND THE PROBLEM. NEITHER OF THE TWO FORD DEALERS THAT I'VE TAKEN THE TRUCK TO FOR DIAGNOSIS WILL PROVIDE ME WITH A FURTHER COURSE OF ACTION TO FIX THIS RECURRING ENGINE MALFUNCTION. I WANT THIS MALFUNCTION FIXED OR A NEW PICKUP TO REPLACE IT, IT CREATES A PERSONAL SAFETY HAZARD FOR ME AND MY FAMILY AND THE PROBLEM HAS BEEN IN THE TRUCK FROM WHEN IT WAS ONLY A MONTH OLD AND HAD 450 MILES ON IT. *TR

NHTSA ODI 10560336

VEHICLE STALLED AND STOPPED RUNNING IN TRAFFIC ON HIGHWAY 231 IN MONTGOMERY AL. ABOUT AN HOUR AFTER, SECOND INCIDENCE OF VIOLENT FRONT END OSCILLATION [SEE PREVIOUS COMPLAINT (ODI NUMBER) IS: XXX59219. CALLED FORD ROADSIDE ASSIST. I HAVE 125K EXTENDED WARRANTY AND HAD VEHICLE TOWED TO NEAREST FORD DEALERSHIP. THERE WERE NO WARNINGS OF ANY KIND FROM ON BOARD DIAGNOSTIC SYSTEMS . VEHICLE WAS DIAGNOSED WITH "EVIDENCE OF WATER IN FUEL SYSTEM" . THERE WAS NO WATER PRESENT IN SYSTEM , NO "WATER IN FUEL SYSTEM" WARNING LIGHT ,HAS NEVER LIT UP ON THIS VEHICLE , HAD IT CHECKED IN THE PAST ,WAS TOLD WAS FUNCTIONAL], WAS TOLD REPAIRS WERE "NOT COVERED " .ALL SERVICE HAS BEEN DONE TO FORD SPECIFICATIONS AND AT FORD FACILITY. THESE REPAIRS WOULD NOT BE NECESSARY IF THE WARNING SYSTEM WAS OPERABLE . I AM IN A BUSINESS THAT SELLS, OPERATES AND USES DIESELS EVERY DAY AND ALL MODERN DIESELS HAVE WATER IN FUEL SENSORS . CASE IS STILL OPEN WITH FORD CUSTOMER CARE . THIS NEEDS DOCUMENTATION . THERE WOULD HAVE NEVER BEEN AN ISSUE IF THE TRUCKS SYSTEMS WERE OPERATING PROPERLY. THE REPAIRS ARE MORE THAN I CAN AFFORD FOR A TRUCK THAT IS UNDER WARRANTY. THIS IS CLEARLY A SYSTEM FAILURE . *TR

NHTSA ODI 10559221

I WAS SAFELY OPERATING MY FORD F 250 ON A CONCRETE BRIDGE IN PINE ISLAND FLORIDA . I WAS TRAVELING @ 63 MPH AND WAS MAKING A SLIGHT LEFT BEND . THE TRUCK CROSSED AN EXPANSION JOINT AND WENT INTO UNCONTROLLABLE VIOLENT OSCILLATION OF SUSPENSION AND STEERING . THE OSCILLATION WAS SUCH THAT THE STEERING WHEEL WAS DIFFICULT TO HOLD ON TO AND MY FIRST THOUGHT WAS MULTIPLE FLAT TIRES OR A WHEEL CAME OFF THE VEHICLE . HARD BRAKING TO UNDER 30 MPH WAS WHAT WAS REQUIRED TO STABILIZE STEERING TO "NORMAL" . THAT WAS THE FIRST TIME THIS OCCURRED AND I DISCUSSED WITH MY SERVICE ADVISER AT THE FORD DEALERSHIP THAT I PURCHASED THE TRUCK FROM. I INSPECTED VEHICLE AND COULD SEE NO DAMAGE OF OBVIOUS PROBLEMS . I MONITOR TIRE PRESSURE REGULARLY , HAVE NO MODIFICATIONS TO SUSPENSION OR STEERING ON VEHICLE . THE NEXT TIME THIS OCCURRED 12/26/13, I WAS TRAVELING APPROX. 65 MPH AND AGAIN WAS IN A SLIGHT LEFT HAND TURN AND CROSSED AN EXPANSION JOINT NEAR BIRMINGHAM ALABAMA ON HIGHWAY 65. I WAS SURROUNDED BY DENSE 65 MPH TRAFFIC AND THE TRUCK WAS UNCONTROLLABLE. THIS TIME THERE WAS A NEAR ACCIDENT AS I HAS A SEMI TRACTOR TRAILER BOTH CLOSE BEHIND ME AND TO THE RIGHT SIDE OF ME . ONCE AGAIN I HAD TO BRAKE RAPIDLY TO AVOID CROSSING LANES PUTTING MY FAMILY AT RISK OF SERIOUS ACCIDENT . THIS IS A HAZARDOUS CONDITION AND THE DEALER HAS NO EXPLANATION. THE FORCE IS VIOLENT ENOUGH THAT IT COULD EASILY DAMAGE PARTS OF THE TRUCK . AS A SIDE NOTE , THE FUEL PUMP CAME APART AND SLUNG METAL FRAGMENTS THROUGHOUT THE FUEL SYSTEM IN TRUCK WITHIN ONE HOUR OF THE VIOLENT OSCILLATION. *TR

NHTSA ODI 10559219

WHILE DRIVING MY TRUCK ON A BUSY SIDE ROAD, THE MESSAGE CENTER FLASHED A WARNING, "STOP SAFE SOON". A AUDIBLE CHIME WAS HEARD AND THE TRUCK SHUT OFF. COMPLETE LOSE OF POWER BRAKES, POWER STEERING. I WAS NOT ABLE TO GET THE TRUCK OFF THE ROAD COMPLETELY SINCE IT HAPPENED SO FAST. TRAFFIC WAS STOPPED IN BOTH DIRECTIONS WHILE WE DID OUR BEST TO PUSH THE 7,500 POUND TRUCK TO THE NARROW SHOULDER. SINCE THE SHOULDER WOULD NOT FIT THE ENTIRE TRUCK, IT WAS BASICALLY HALF IN THE ROAD. TRAFFIC HAS BACKED UP AND WE HAD TO WAIT CLOSE TO AN HOUR FOR A TOW TRUCK. AFTER SPEAKING WITH THE DEALER, HE TOLD ME THE TRUCK HAS A BULLETIN OUT ABOUT A FAULTY EGT EXHAUST GAS TEMPERATURE SENSOR. THIS SMALL SENSOR FAULT SHUTS THE TRUCK DOWN AND WILL NOT ALLOW THE ENGINE TO RUN. *TR

NHTSA ODI 10556889

VIOLENT SHAKING OF ENTIRE TRUCK (REQUIRING DRIVER TO PULL OFF HIGHWAY/ROADS - AT RISK) - SPEED APPROX ~45-70MPH HIGHWAY/OR BACK ROADS. THIS INCIDENT (UPON RESEARCH) IS KNOWN AND CALLED THE 'DEATH WOBBLE'. THIS ISSUE CAUSES A FULL LOSS OF CONTROL OF THE VEHICLE. THERE IS A KNOWN ISSUE HERE (SEARCH INTERNET ON FORD 250 DEATH WOBBLE FOR VIDEO EVIDENCE - MANY INSTANCES) FORD MUST TAKE CORRECTIVE ACTION. I NOW HAVE A 2012 VEHICLE WHICH IS NOT SAFE TO DRIVE. ISSUE IS ONGOING AND OCCURRED ON MANY DATES MANY TIMES EX. DRIVING APPROXIMATELY 5-7 MILES HOME FROM GROTON CT TO NIANTIC CT - FORCED TO PULL OFF TO SIDE OF HIGHWAY 3 OUT OF THE 4 TIMES THE 'DEATH WOBBLE' ENSUED. *TR

NHTSA ODI 10553963

WHEN DRIVING DOWN THE ROAD AND I START TO BRAKE THE VEHICLE MY FOOT TRAVELS HALF THE DISTANCE TO THE FLOOR BEFORE THE BRAKES ENGAGE AND START TO STOP VEHICLE. THIS HAPPENS ON HIGHWAY AND RESIDENTIAL DRIVING. MADE MY CONCERNS KNOWN TO FORD DEALER BUT I GET A PRINTOUT OF HOW "NEW" BRAKES WORK. WHEN I MADE IT CLEAR TO AVOID ACCIDENTS I HAD TO PUMP BRAKES IN ORDER TO ENGAGE BRAKES TO STOP VEHICLE, DEALER AGAIN INDICATES THAT IS THE WAY IT IS TO WORK. HAD DEALER SERVICE REPRESENTATIVE CLIMBED INTO TRUCK AND DEPRESS BRAKES WHILE VEHICLE WAS STOPPED WITH TRANSMISSION IN PARKED AND DECLARED "NO PROBLEMS" AND "BRAKES WORKED AS IT SHOULD". WHEN I AGIAN MENTION IT ONLY HAPPENS WHEN DRIVING OR VEHICLE IN MOTION, DEALER AGAIN ADVISES THIS IS THE NEW BOOSTER. I HAVE REPEATEDLY MENTION THAT THE BRAKES OR BOOSTER ARE DEFECTIVE I GET NO REPONSE FROM DEALER. REQUEST NHTSA INVESTIGATE THE PROBLEMS WITH THE BRAKES. I HAVE AVOIDED ACCIDENTS BY PUMPING BRAKE PEDAL TO ENGAGE BRAKES SOONER. *TR

NHTSA ODI 10548527

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT AND A WARNING CHIME. IN ADDITION, A CAUTION MESSAGE DISPLAYED THAT ADVISED THE CONTACT TO STOP SAFELY. THE CONTACT NOTICED BLACK SMOKE EMITTING FROM THE EXHAUST PIPE. THE VEHICLE MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS RESTARTED AND WAS DRIVEN AT A LOW SPEED CAUTIOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ONE OF THE FOUR ENGINE EGT EXHAUST GAS TEMPERATURE SENSORS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,285.

NHTSA ODI 10537308

I WAS DRIVING DOWN THE ROAD AND HIT A SMALL SEAM IN THE ROAD AT APPROX. 60 MPH AFTER HITTING THE SMALL SEAM MY WHOLE TRUCK BEGAN SHAKING VIOLENTLY TO A POINT WHERE I HAD NO CONTROL OVER THE VEHICLE. ONCE THIS HAPPENED I BEGAN REDUCING SPEED AND AS THE SPEED WAS REDUCED THE SHAKING WAS REDUCED AS WELL. I HAD TO COME TO A COMPLETE STOP IN ORDER TO STOP THE SHAKING. ONCE STOPPED THE TRUCK DROVE FINE FOR A WEEK THEN DID IT AGAIN AND SINCE HAS DONE IT IN THE TWO WEEK FOLLOWING. THE DEALERSHIP LOOKED AT IT AND SAID THEY COULD SEE NOTHING WRONG AND THAT EVERYTHING WAS TIGHT. *TR

NHTSA ODI 10536235

TL* THE CONTACT OWNS A 2012 FORD F-250SD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS OVER A ROAD BUMP OR POTHOLE, THE VEHICLE WOULD TRAVEL OUT OF LANE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY TWO DIFFERENT DEALERS WHO WERE UNABLE TO LOCATE A PROBLEM WITH THE SHOCKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A THIRD OPINION AND THEY REPLACED FOUR SHOCKS. THE AUTHORIZED DEALER REIMBURSED THE OWNER FOR THE DEFECTIVE SHOCKS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ODI 10532703

THE TRUCK ENGINE WILL STALL AT LOW SPEED FOR ONE TO FIVE SECONDS, ESPECIALLY DANGEROUS IF YOU ARE TRYING TO ENTER TRAFFIC. I HAVE REPORTED TO NORTHSIDE FORD EVERY TIME I HAVE IT SERVICED, THEY FINALLY AGREED THAT I HAVE A PROBLEM, HOWEVER THEY HAVE FAILED TO FIX . I GET THE IMPRESSION THAT FORD IS AWARE OF THIS PROBLEM,BUT FOR THEIR OWN REASONS DO NOT WANT TO FIX IT. *TR

NHTSA ODI 10532268

I STARTED THE TRUCK ONE MORNING TO HEAD TO CHURCH PUT THE TRUCK IN (D) DRIVE HEADED OUT DOWN THE HWY PULLED UP TO A STOP SIGN ON THE WAY WHEN TRAFFIC CLEARED I PRESSED THE ACCELERATOR AND THE ENGINE REVIVED UP REAL HIGH BUT THE TRUCK DIDN'T MOVE AND ABOUT THE TIME I STARTED TO LET OFF, THE TRANSMISSION CLUNKED AND TOOK OFF AND SHIFTED WEIRD BETWEEN 1ST AND 2ND. THE TRUCK HAS RESPONDED TWO OTHER TIMES IN THE VERY SAME WAY ONCE GOING ABOUT 40MPH IT REACTED LIKE THE TRUCK SHIFTED IN NEUTRAL. FORD DEALER REPLACED THE FRONT PUMP IN TRANSMISSION, IT STILL SHIFTS WEIRD AND MAKES A TERRIBLE WHINING NOISE. TWO OR THREE TIMES UNDER ACCELERATION TO PASS ANOTHER VEHICLE THE TRANS DOWN SHIFTED FROM 6TH GEAR TO 4TH AND WOULD NOT SHIFT BACK UP, AND THEN THE OPPOSITE OCCURRED PRESSED ACCELERATOR TO FLOOR RUNNING ABOUT 45MPH TO PASS ANOTHER VEHICLE AND THE TRANS NEVER DOWN SHIFTED AND I HAD TO BRAKE AND FALL BACK IN BEHIND THAT CAR BEFORE A HEAD ON OCCURRED. THERE IS DEFINITELY A SAFETY ISSUE WITH THIS TRUCK, I HAVE FILED LEMON LAW ACTION AND FORD ENGINEER CAME AND DROVE THE TRUCK AND HE SAID THERE WAS NO UNUSUAL CONCERNS WITH THE TRUCK. SOMEONE PLEASE INVESTIGATE THIS BEFORE SOMEONE DIES. *TR

NHTSA ODI 10526028

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND AN ALERT ADVISING TO STOP THE VEHICLE IMMEDIATELY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE EGT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN 8,000 MILES. THE VEHICLE WAS TOWED AND REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 56,600.

NHTSA ODI 10525208

TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN LTX/N-2 TIRES, LINE SIZE: P275/65/R18. THE CONTACT STATED THAT THE TIRE TREAD WORE PREMATURELY. THE MANUFACTURER OF THE TIRES WAS NOT CONTACTED. THE TIRES WERE NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 13800. THE VEHICLE MILEAGE WAS UNKNOWN. THE DOT NUMBER WAS NOT AVAILABLE. *TR

NHTSA ODI 10519376

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STOP SAFELY NOW WARNING MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT MOVED OFF THE ROADWAY AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER THIRTY MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE EGT EXHAUST TEMPERATURE SENSOR MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL. THE DEALER REPLACED THE EXHAUST TEMPERATURE SENSOR. THE FAILURE MILEAGE WAS 1,600. ...UPDATED 04/25/13 *BF UPDATED 05/22/2013 *JS

NHTSA ODI 10503634

WHILE DRIVING 60 MPH, TRUCK HIT IRREGULARITIES IN THE ROAD. VEHICLE STARTED SHAKING VIOLENTLY AND LOST CONTROL OF THE STEERING. VEHICLE HAD TO BE SLOWED TO 10-15 MPH BEFORE THE SHAKING STOPPED. NO ACCIDENT OR INJURY OCCURRED ON THIS INCIDENT. TRUCK WAS TAKEN TO DEALER AND TRACK BAR ASSY / BUSHING WAS REPLACED. THE SECOND SERIOUS INCIDENT WAS @ 48,000 MILES A MERE 11,000 MILES LATER. WHILE TRAVELING 55-60 MPH THROUGH A LEFT HAND CURVE AND CROSSING ANOTHER IRREGULARITY IN THE ROAD (BRIDGE-PAVEMENT JOINT) THE TRUCK AGAIN BEGAN SHAKING VIOLENTLY AND CAUSED THE VEHICLE TO GO INTO THE ONCOMING LANE OF TRAFFIC WHERE A LOG TRUCK WAS TRAVELING. THE LOG TRUCK WAS ABLE TO GET ON THE SHOULDER OF THE ROAD IN TIME TO PREVENT AN ACCIDENT. AGAIN THE TRUCK HAD TO BE SLOWED TO ALMOST A COMPLETE STOP BEFORE THE SHAKING STOPPED. TRUCK WAS TAKEN TO DEALER AGAIN AND THE ONLY THING REPLACED WAS THE TRACK BAR BUSHING. THIS VEHICLE IS NOT SAFE! *TR

NHTSA ODI 10503219

TRAVELING ON BUMPY ROADS AT 55 TO 60 MPH THE FRONT END WILL START TO SHAKE SO VIOLENTLY THAT IN ORDER TO MAINTAIN CONTROL I HAD TO BRAKE AND PULL TO THE SIDE OF THE ROAD. THIS HAPPENED SEVERAL TIMES IN A DAY AND I TOOK THE TRUCK INTO A FORD DEALER IN MINNESOTA. THIS DEALERSHIP PUT A DAMPENER ON THE FRONT END AND I THOUGHT IT WAS SOLVED. HOWEVER, THE PROBLEM HAS STARTED AGAIN IN JAN OF 2013. THIS IS A VERY SERIOUS SHAKE AND I FEEL IT WILL CAUSE A ACCIDENT IF NOT RESOLVED. *TR

NHTSA ODI 10498421

I DROVE THRU 12" OF SNOW ON MY ROAD TO MY HOME. THE BRAKE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKING POWER AT ALL. I CHECKED IF THERE WAS ANY LEAKS AND THERE WERE NONE. THE TEMP WAS ABOUT 20 DEGREES AT THIS TIME. I WAITED UNTIL THE NEXT DAY WHEN THE TEMP WAS AT 30 DEGREES AND TRIED THE BRAKES AGAIN AND THEY WERE AT FULL STRENGTH. I CALLED DEALER AND WAS TOLD THEY NEVER HEARD OF PROBLEM BEFORE. I CALLED FORD CUST CARE DEPT AND DESCRIBED WHAT HAPPENED. THEY TOLD ME THAT THEY WOULD NEED TO DUPLICATE THE BRAKE ISSUE TO REPAIR IT.. AT THIS POINT NEITHER DEALER OR FORD IS WILLING TO DRILL DOWN TO FIND OUT WHAT HAD HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AT THIS TIME. *TR

NHTSA ODI 10497702

THERE IS NO WAY TO SECURE REAR FACING INFANT CHILD SEAT INTO VEHICLE. NO CLIPS OR RINGS TO ATTACH THE CARRIER TO. SEATBELT ALONE IS NOT SUFFICIENT. INFANT CARRIER IS EQUIPPED WITH CLIPS ON BOTH SIDES TO ATTACH TO SECURE RINGS AT BASE OF SEAT. MY FORD FOCUS HAS CLIPS FOR THREE REAR FACING SEARS. WHY NOT THE TRUCK? *TR

NHTSA ODI 10489069

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT THE FUMES MADE HIS EYES BURN AND MADE HIS STOMACH UPSET. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7 AND THE CURRENT MILEAGE WAS 108,000.

NHTSA ODI 10482277

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON AN INCLINE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER HE INSPECTED THE VEHICLE HE NOTICED THAT THE ENGINE OIL WAS OVERHEATING. AS A RESULT, THE VEHICLE DECELERATED AND ULTIMATELY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,200.

NHTSA ODI 10469346

IN JAN. 2012 I PURCHASED A FORD F-250 RATED TO TOW 14,000 LBS. I TRADED IN A FORD F-150 RATED AT 7,700 LBS. WHEN I HOOKED MY CAMPER TO MY 2000 F-150 THE TRUCK DID NOT SAG OR SQUAT AT ALL. LOOKING TO UPGRADE, I SPOKE TO SEVERAL SALES PEOPLE AT SEVERAL DIFFERENT DEALERSHIPS. I WAS ASSURED THAT THE F-250 SUPER DUTY WOULD BY FAR OUT PERFORM MY OLD TRUCK. IT DOES NOT. THIS NEW F-250 SQUATS SO BAD IT IS RIDICULOUS. ON 6-18-12 I TOOK MY TRUCK TO THE DEALER AT WHICH I PURCHASED THE TRUCK AND COMPLAINED OF THIS MATTER, ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE SPRINGS. YET, THE SERVICE MANAGER SAID HE WOULD SEND ME TO A THIRD PARTY OUT OF STATE SHOP, TO HAVE SPRINGS MADE AND SPLIT THE COST WITH ME, BECAUSE THAT WAS CHEAPER THAN USING GENUINE FORD SPRINGS. THIS IS UNACCEPTABLE, AS I DID NOT SPEND THOUSANDS OF DOLLARS ON A NEW FORD ONLY TO HAVE SOMEONE ELSE FIX FORDS PROBLEMS. I CONTACTED FORD H.Q. AND EXPLAINED MY SITUATION. AFTER BEING ON HOLD FOR SOME TIME, THE PERSON AT H.Q. EXPLAINED THAT HE HAD SPOKE TO, AND THERE WAS NO PROBLEM WITH MY TRUCK. I FEEL STRONGLY THAT MY DECISION TO BUY THIS TRUCK, WAS BASED LARGELY ON FRAUDULENT STATEMENTS MADE BY BOTH FORD SALES PEOPLE AND FORD LITERATURE ALIKE. I HAVE WITNESSES TO THE STATEMENTS OF THE SALES PERSONNEL, AS WELL AS TO THE FACT THAT MY OLD TRUCK DID NOT SAG AT ALL. I ALSO HAVE PICTURES OF NEW TRUCK HOOKED TO TRAILER AND SAGGING. ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

NHTSA ODI 10462608

DRIVING THROUGH A FARM FIELD AND SOMETHING HIT THE OIL PAN AND CRACKED IT WITH A HAIR LINE FRACTURE, 1/8 INCH, AND OIL LEAKING. NO VISABLE DAMAGE OR MARKING UNTIL PULLED FROM TRUCK, EVEN THAN NO MARKS BUT A SLIGHT DENT IN PLASTIC. NO OTHER VISABLE DAMAGE ANYWERE ELSE UNDER TRUCK. ASKED IF ALL OIL PANS ARE PLASTIC AND I WAS TOLD BY DEALER, YES. THIS IS A TRUCK DESIGNED TO FOR OFF ROAD HEAVY DUTY WORK. *TR

NHTSA ODI 10440155