Home · 2012 Ford F-250 Super Crew · Complaints

What 323 owners told NHTSA about the 2012 Ford F-250 Super Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (323)Crash / fire / injury (12)Suspension (139)Steering (130)Engine (42)Electrical system (28)Engine & cooling (19)Fuel system (19)Wheels (19)Transmission & drivetrain (18)Brakes (14)Body & structure (9)

Newest first · 323 complaints · page 10 of 13

Apr 10, 2016AirbagsElectronic Stability Control (esc)

I CURRENTLY HAVE 122,000 MILES ON MY TRUCK AND IT'S ALL STOCK, EVEN THE TIRES ARE THE SAME TYPE AS OEM. FOR OVER 2 YEARS AND ABOUT 60,000 MILES I CONTINUALLY HAVE THE SAME DASH WARNING LIGHTS COME ON; HILL DECENT CONTROL & ADVANCED TRACK. THE BAD PART ABOUT THIS IS THAT THEY DON'T JUST COME ON AND REMAIN AS ACTIVE SYSTEM WARNINGS, THEY WILL FLASH ON, ALERT ME, THEN GO OFF AND THEN COME BACK ON. SO WHEN I CLICK "OK" TO SILENCE THEM, THEY ONLY STAY SILENCED FOR THAT OCCURRENCE. SO WHEN THEY GO OFF THEN COME BACK ON, IT ALERTS ME AGAIN AND AGAIN, AND AGAIN. I'VE BEEN ON ROAD TRIPS WHERE IT WILL CONTINUE THIS THE ENTIRE ROAD TRIP. THERE IS NO ESTABLISHED OR AVERAGE TIME THAT THE STAY ON, IT'S RANDOM. WHEN THESE ALERTS APPEAR, WHILE THEY ARE ACTIVE THE AIRBAG LIGHT COMES ON. I DON'T GET AN ALERT THAT THE AIRBAGS ARE IN FAULT, I JUST GET A DASHBOARD LIGHT. SO I CAN ONLY ASSUME THAT THE AIRBAGS AREN'T WORKING WHILE THESE FAULTS ARE ACTIVE. I'VE TAKEN IT TO FORD DEALERS MULTIPLE TIMES FOR THIS WHILE IT WAS STILL UNDER WARRANTY AND THEY CLAIM THAT NO FAULT CODES APPEAR AND THAT THEY COULDN'T DUPLICATE THE ISSUE. I'VE EVEN HAD A DEALERSHIP TRY TO CHARGE ME FOR THIS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID IT WOULD BE A $100 DIAGNOSTIC FEE TO ATTEMPT TO FIND IT. I MENTIONED THE SAFETY ISSUE BUT THEY DIDN'T SEEM TO CARE. UPON REQUEST I CAN PROVIDE PICTURES OF MY DASH WHILE THEY ARE ACTIVE AND POSSIBLY DEALERSHIP RECEIPTS WHERE THEY DOCUMENTED IT.

NHTSA ODI 10854610

Mar 29, 2016Steering

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HIT A BUMP IN THE ROAD AND THE CONTACT LOST CONTROL. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FRONT TIE ROD END FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 05/17/16*LJ *TR

NHTSA ODI 10852242

Mar 14, 2016SteeringSuspensionBrakes

THE VEHICLE HAS 34,000 HIGHWAY MILES ON IT. THIS ISSUE FIRST BEGAN ON I95 @ 29,000MI. WHEN HITTING A BUMP, SUCH AS BRIDGE EXPANSION JOINT, THE VEHICLE BEGINS TO SHAKE UNCONTROLLABLY. THE BRAKES DO NOT WORK PROPERLY WHEN THIS HAPPENS BECAUSE THE TIRES ARE BOUNCING OFF THE ROAD SURFACE CAUSING ABS ACTIVATION. THE SHAKING GETS WORSE UNTIL IT COMES ALMOST TO A STOP. VERY DANGEROUS ON THE HIGHWAY IN LANE 1 AT 75 MPH WITH CARS ALL AROUND. THE PROBLEM IS RELATED TO THE TRACK BAR. THIS PROBLEM IS UNSAFE AND WELL DOCUMENTED ON SITES SUCH AS YOUTUBE. THE TRACK BAR ISSUE DOES OCCUR ON SOLID AXEL 4X4 VEHICLES WITH HIGH MILEAGE (200,000) BUT NOT ON LOW MILEAGE TRUCKS LIKE MY F250. I HAVE REPLACED TRACK BAR BALL JOINT AND PROBLEM WAS FIXED BUT HAS NOW WORE OUR AGAIN CAUSING A RECURRENCE OF THE ISSUE. VERY DANGEROUS EFFECTING STEERING AND BRAKING. I CAN SEND VIDEO OF THIS OCCURRING IF NEEDED.

NHTSA ODI 10849651

Mar 4, 2016Brakes

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD FOR THE VEHICLE TO BE STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 04/20/16*LJ

NHTSA ODI 10839902

Feb 25, 2016SuspensionElectrical systemElectronic Stability Control (esc)

TWO DIFFERENT PROBLEMS: FIRST I WAS LEFT STRANDED ABOUT 2 1/2 HOURS AWAY FROM HOME BECAUSE OF A SIMPLE EGT SENSOR DEFECT SHUT DOWN MY TRUCK. HAD TO PAY A TOWER $350 TO DRIVE MY TRUCK TO DEALERSHIP AND THEY TELL ME IT WAS A LITTLE SENSOR THAT LEFT ME STRANDED. THIS TYPE THING SHOULDN'T HAPPEN WHEN YOU PAY $60,000 PLUS FOR A VEHICLE. NOW MONTHS LATER I HAVE ANOTHER ISSUE THAT FROM ALL THE BLOGS SAY IS A PROBLEM MOST 2012 MODELS HAVE CALLED THE "DEATH WOBBLE". IT IS NOW HAPPENING AT LEAST ONCE ON EVERY DRIVE I MAKE. I HAVE HAD OVER 8 SITUATIONS WHERE I HAVE HAD TO SLAM ON BREAKS TO MAKE THE VIBRATION STOP AND THE CAR BEHIND ME ALMOST SLAM INTO THE BACK OF MY TRUCK. BECAUSE ONCE THE WOBBLING STARTS YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE THE WOBBLING WILL STOP. MY WIFE NOW REFUSES TO DRIVE MY TRUCK BECAUSE SHE IS SCARED TO DEATH TO DRIVE IT. I DON'T EVEN LIKE TO DRIVE IT, BUT IT'S NECESSARY BECAUSE IT IS THE ONLY VEHICLE I HAVE TO DRIVE. I AM AT THE POINT OF WANTING TO TRADE IT, BUT WHAT KIND OF TRADE IN AM I GOING TO GET WITH THIS PROBLEM HAPPENING. MY 2012 JUST HAS A LITTLE MORE THAN 40,000 MILES, NOT VERY MUCH WHEN YOU ARE TALKING ABOUT A DIESEL ENGINE. IT IS HAPPENING MORE OFTEN NOW THAN BEFORE, AND I FELL IT WILL JUST CONTINUE TO HAPPEN MORE. NO ONE IN MY FAMILY WANTS TO DRIVE OR RIDE WITH ME IN MY TRUCK ANYMORE. IT SEEMS AS THOUGH FORD IS REFUSING TO ADMIT THAT THIS IS A PROBLEM ON EVERY ONLINE SITE I GO TOO, I ASSUME IT WILL TAKE A FEW PEOPLE GETTING KILLED BEFORE THEY REALIZE THERE IS A PROBLEM. WHAT ARE OWNERS TO DUE WITH THIS, BECAUSE IF WE TRADE THE TRUCK KNOW ONE IS GOING TO WANT TO BUY IT. SO ONCE AGAIN THE CONSUMER GETS SHAFTED. NHTSA WE ARE LOOKING FOR YOU TO HELP US WITH THIS PROBLEM BEFORE SOMEONE GETS KILLED. PLEASE HELP US WITH THIS PROBLEM! PLEASE!!!!!!

NHTSA ODI 10838113

Feb 16, 2016Tires

TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX/AT, (NA) TIRE SIZE: LT275/65/R20, AND DOT NUMBER: B70T003X3011. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT COULD FEEL SEVERE VIBRATION IN THE TIRES, WHICH BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR TIRES EXHIBITED TREAD SEPARATION. THE REAR PASSENGER SIDE TIRE WAS REPLACED. MOST RECENT THE FAILURE RECURRED HOWEVER, THE REAR DRIVER SIDE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE ABD TIRE FAILURE MILEAGE WAS 28,000.

NHTSA ODI 10838390

Feb 4, 2016Engine

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND A "STOP VEHICLE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10824166

Jan 29, 2016Engine

I HAVE EXPERIENCED TWICE NOW WITH MY 2012 F-250 SUPER DUTY WITH THE 6.7 DIESEL ENGINE. ON FRIDAY JANUARY 22ND AND WAS SIMILAR TO A PREVIOUS EVENT INVOLVING A SUDDEN AND UNEXPECTED ACCELERATION OF MY TRUCK WHILE IN DRIVE. BOTH INSTANCES HAVE OCCURRED FROM THE TRUCK BEING IN A PARKED POSITION WITH THE ENGINE OFF. UPON STARTING THE TRUCK AND SHIFTING INTO DRIVE, I BEGIN TO PULL FORWARD APPROXIMATELY 20 TO 40 FEET AND PREPARE TO STOP PRIOR TO ENTERING TRAFFIC OR REPOSITIONING. THE TRUCK WILL SUDDENLY ACCELERATE AND LUNGE FORWARD. FORTUNATELY IN BOTH INSTANCES MY RIGHT FOOT IS LIGHTLY ON THE BREAK PREPARING TO STOP WHEN THIS HAPPENS. I IMMEDIATELY DEPRESS THE BRAKE WITH A CONSTANT AND HARD PRESSURE AS THE TRUCK'S RPM IS IN THE 2500 TO 3000 RANGE AND I CAN FEEL THE TRUCK WANTING TO SURGE FORWARD. THE FIRST TIME THIS OCCURRED I HAPPENED TO BE PULLING UP BEHIND MY SON WHO WAS IN HIS VEHICLE AND VERY NEARLY MISSED CRASHING INTO HIM. I HAD TO IMMEDIATELY SHIFT INTO NEUTRAL AND SHUT THE TRUCK OFF. ON THE SECOND OCCASION I WAS REPOSITIONING AROUND A VEHICLE WHEN AGAIN THE TRUCK UNEXPECTEDLY ACCELERATED AND I CAME WITH 6 TO 8 FEET OF IMPACTING A CONCRETE LIGHT POST BASE. UPON SHIFTING INTO NEUTRAL THE TRUCK REVVED UP TO APPROXIMATELY 3500 TO 4000 RPM AND AGAIN I SHUT THE TRUCK OFF. AFTER BOTH INSTANCES THE TRUCK WAS RESTARTED AND APPEARED TO DRIVE NORMALLY. IN BOTH CASES THE SERVICE CENTER WAS UNABLE TO IDENTIFY THE CAUSE AND RELATED THAT THEY DID NOT FIND ANY 'ERROR CODES' OR OTHER ELECTRONIC RECORDED EVENTS RELATING TO WHAT I HAVE EXPERIENCED AND AGAIN THE PCM WAS REPROGRAMMED. THE TRUCK IS STILL UNDER WARRANTY AND CURRENTLY HAS ONLY 20064 MILES ON IT.

NHTSA ODI 10823047

Jan 26, 2016SteeringSuspension

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE SHOOK AND BECAME DIFFICULT TO CONTROL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAG LINK AND THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE ALSO NEEDED A FRONT END ALIGNMENT. THE REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

NHTSA ODI 10822406

Jan 3, 2016Transmission & drivetrain

EGT FAILURE CAUSES TRUCK TO LOSE POWER AND SHUT DOWN ON SIDE OF ROAD. THIS HAS HAPPENED ON TWO DIFFERENT TRUCKS OF THE SAME MODEL & YEAR.

NHTSA ODI 10817468

Nov 19, 2015Steering

BOUGHT VEHICLE WITH 89,000 MILES IN 2013; CURRENTLY HAVE 124,000 MILES. ABOUT 3 MONTHS AGO, VEHICLE STARTED A SHAKE IN STEERING, LASTING 1-2 SECONDS, WHENEVER A LARGE POTHOLE/BUMP ON 11/17/2015, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED THE "DEATH WOBBLE", LASTING APPROXIMATELY 30 SECONDS, UNTIL THE VEHICLE GOT SLOWED DOWN BELOW 30 MPH. CONTINUED TO WORK, KEEPING THE SPEED BELOW 60 MPH, AND THEN THE SAME ON THE WAY HOME, AND PROBLEM DIDN'T OCCUR. VEHICLE HAS STOCK TIRES, AND NO ADDITIONAL LIFTS.

NHTSA ODI 10794821

Nov 18, 2015SteeringSuspension

DRIVING AT HIGHWAY SPEEDS OF 55 - 65MPH AND HIT A SLIGHT BUMP IN THE ROAD THE ENTIRE FRONT END OF THE VEHICLE SHAKES UNCONTROLLABLY. IN ORDER TO GET THIS TO STOP YOU MUST SLAM ON THE BRAKES TO BRING THE SPEED DOWN TO 15 - 20 MPH. FORD DEALERSHIP SERVICE ADVISER AND MECHANIC ACKNOWLEDGE THIS ISSUE EXISTS AND HAS SINCE 2005 BUT THERE ISN'T ANY RESOLUTION FOR THE ISSUE. MY VEHICLE HAS BEEN IN THE SHOP 3 DIFFERENT TIMES FOR OVER A MONTH IN TOTAL TIME. FORD REGION CUSTOMER SERVICE MANAGER STATES THE ISSUE IS THE ROAD. I FIND IT ODD THERE ARE MAY OTHER FORD TRUCK OWNERS WITH THE SAME ISSUE.

NHTSA ODI 10794621

Nov 12, 2015Latches & locks

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH SENSOR FAILED AND CAUSED THE DOOR TO REMAIN AJAR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,989.

NHTSA ODI 10789944

Nov 2, 2015SteeringBrakesEngine

THE VEHICLE'S ENGINE WILL STALL (CUT OFF) WITHOUT ANY INDICATION OR NOTICE DURING MOTION OR AT A STOP. THIS HAS HAPPENED AT CITY SPEEDS (LESS THAN 25 MPH) AND AT HIGHWAY SPEEDS (GREATER THAN 55 MPH) THE VEHICLE WILL NOT IMMEDIATELY START BUT MAY START AFTER STANDING FOR SOME TIME. THIS CAUSES POWER STEERING, POWER BRAKES AND OTHER IMPORTANT SAFETY FEATURES TO BE DEGRADED OR LOST.

NHTSA ODI 10787647

Oct 27, 2015SteeringSuspension

WHILE DRIVING DOWN STRAIGHT DOWN THE HIGHWAY ABOUT 50 MPH. I CROSSED A BRIDGE EXPANSION JOINT AND THE FRONT OF THE PICKUP SHOOK VIOLENTLY. I HAD TO APPLY THE BRAKES FIRMLY AND PULL TO THE SHOULDER QUICKLY. I THOUGHT THE FRONT END OF THE TRUCK WAS COMING APART AND I WAS GOING TO WRECK. THIS HAD NEVER HAPPENED BEFORE AND THERE WAS NO WARNING PRIOR TO THE EVENT. I HAD BEEN DRIVING ABOUT 20 MILES BEFORE THIS OCCUR. IT HAPPENED AGAIN SEVERAL DAYS LATER. I ONLY HAVE 28K MILES ON IT. MY FRIEND LATER TOLD ME THIS WAS THE 'DEATH WOBBLE' AND THAT HE HAD IT ON HIS F250-2012. HE SAID IT REQUIRED REPLACEMENT OF A SUSPENSION BAR(TRACK BAR) ON THE FRONT OF THE TRUCK WHICH I HAD DONE. NO FURTHER PROBLEM HAVE BEEN NOTED SINCE REPLACED..1 WEEK AGO. THE SHOP WHERE I HAD THE WORK DONE SAID THEY HAVE FIXED ABOUT 70 TRUCKS AND IT WILL OCCUR AGAIN WHEN THE BALL JOINT ON THE BAR WEARS OUT AGAIN. I HAVE A KING RANCH MODEL WITH 20 INCH TIRES THAT MAY BE A CONTRIBUTING FACTOR. OTHER PEOPLE I KNOW WITH F250S AND 18 INCH TIRES HAVE NOT NOTICED THIS PROBLEM.

NHTSA ODI 10786578

Oct 8, 2015Engine

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THERE WAS OIL COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRACK BAR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 10780891

Sep 25, 2015Engine

THE RADIATOR HAS A LEAK AT 59,200 MILES. THIS SHOULD BE A RECALL!

NHTSA ODI 10777730

Sep 24, 2015Suspension

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A BUMP IN THE ROAD THAT CAUSED THE VEHICLE TO WOBBLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING BOX, STABILIZER, AND DRAG LINK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10776467

Sep 23, 2015

WE WERE TRAVELLING THRU NEW MEXICO ON OUR WAY HOME TO ARIZONA WHEN WE FELT A VIBRATION IN THE FRONT END. HAVING EXPERIENCED A SEPARATED CORD IN ONE OF OUR TIRES IN MAY OF 2015 AT 15,000 MILES (SEVERAL MONTHS EARLIER), WE SUSPECTED A TIRE. WE PULLED OFF AT A REST STOP BUT COULD NOT SEE A PROBLEM. WE WENT 50 MILES FURTHER AT A REDUCED RATE OF SPEED TO GET OURSELVES OFF THE ROAD AND NEAR A SERVICE FACILITY. WE PULLED OFF THE ROAD AND CHECKED THE TIRES AGAIN AND DISCOVERED A RAISED AREA IN THE RIGHT FRONT TIRE, SIMILAR TO THE TIRE THAT FAILED AT 15,0000 MILES. THE SECOND TIRE TO SEPARATE HAS ABOUT 23,000 MILES ON IT. I AM BEGINNING TO SERIOUSLY QUESTION THE QUALITY AND SAFETY OF CONTINENTAL TIRES ON OUR F-250. HAD WE NOT BEEN AWARE OF THE POSSIBILITY OF A FAILED TIRE AND HAD NOT PULLED OFF THE ROAD, WE COULD HAVE EXPERIENCED A BLOWOUT AND A SERIOUS ACCIDENT. WHEN THE FIRST TIRE WAS SEPARATED WE ASKED THE DEALER TO REPLACE ALL OF THE TIRES AS WE SUSPECTED THEY WERE ALL MADE IN THE SAME LOT/BATCH. THE DEALER WOULD NOT REPLACE THEM AND SO WE TOOK A CHANCE THAT THE REST WERE OK (THESE ARE ALL TIRES THAT WERE ON THE VEHICLE WHEN WE PURCHASED IT NEW TWO YEARS AGO). SEEMS THERE WAS A SIMILAR FLAW ON THE F-250 TIRES IN 2008/2009 . LAWYERS SAY IT IS THE MANUFACTURER'S FAULT: TIRE DEFECTS ARE DUE TO PERHAPS MOST COMMONLY, INEFFECTIVE ADHESION, USUALLY AS A RESULT OF THE GLUES AGE OR POOR BONDING OF TIRE COMPONENTS DURING THE MANUFACTURING PROCESS. WHEN TIRES ARE BEING MADE, MOISTURE, IMPURITIES, AND OTHER FOREIGN MATERIALS ARE CAPABLE OF ENTERING THE MIX AND GET CURED INTO THE TIRE. TIRE MANUFACTURERS HAVE KNOWN ABOUT THESE TYPES OF PROBLEMS FOR YEARS, BUT HAVE FAILED TO CORRECT THEM, OR TO USE BETTER DESIGNS LESS PRONE TO FAILURE, LIKE IMPROVING SKIN STOCK, WHICH CAN BETTER BOND RUBBER TO THE STEEL.

NHTSA ODI 10775437

Sep 18, 2015

I AM NOT SURE ABOUT THE SAFETY ISSUE, BUT I WANT THIS ON RECORD. FORD MOTOR COMPANY IS SELLING FORD F-250 WITH SUB PAR AIR CONDITIONING PARTS. I SENT MY TRUCK TO ESTABROOK FORD IN PASCAGOULA MS BECAUSE OF A FOUL SMELL. I WAS TOLD THAT MY "EVAPORATOR INSIDE THE CAB IS LEAKING FREON." THE SERVICE MANAGER TELLS ME THIS HAPPENS ALL OF THE TIME. HE SAID WE HAVE TO TAKE YOUR DASH OUT AND REPLACE IT. "DON'T WORRY ABOUT ANY RATTLES OR ANYTHING LIKE THAT, OUR MECHANIC HAS GOTTEN PRETTY GOOD AT REPLACING THESE. ALL OF THE FIRE DEPT. HAD TO HAVE THEM REPLACED. I HAVE SEEN SOME WITH AS LOW AS 3000 MILES ON THEM GO OUT." I WOULD THINK THAT LEAKING ALL OF THAT FREON IS DANGEROUS TO THE ENVIRONMENT, AND HUMANS INSIDE THE CABS OF THE VEHICLES.

NHTSA ODI 10765160

Sep 15, 2015Brakes

FORD DEALER REVIEWED SQUEALING AND DETERMINED THE BRAKE CALIPERS WERE STICKING. THIS PROBLEM IS NOTED IN A TECH SERVICE BULLETIN FROM FORD FOR MODEL YEAR 2011. DEALER INDICATED THIS PROBLEM HAS BEEN NOTICED ON OTHER F250 MODEL YEAR 2012 BUT NO TSB FROM FORD. DEALER REPLACED CALIPERS ON ALL WHEELS.

NHTSA ODI 10763975

Aug 28, 2015Brakes

LOUD SQUEAL FROM WHEELS WHEN STARTING FROM PARKED LOCATION. SUBSEQUENT INVESTIGATION BY TECHNICIANS AT FORD DEALERSHIP SERVICE SHOWED THAT BRAKE CALIPERS WERE STICKING. THIS PROBLEM IS SAME AS FOUND ON SAME MODEL IN 2011.

NHTSA ODI 10759882

Aug 5, 2015EngineFuel system

TRAVELING DOWN THE HIGHWAY AT 55MPH WITH CRUISE SET AND HIT BRAKE TO TURN CORNER. ENGINE IMMEDIATELY DIED WITH SUBSEQUENT LOSS OF POWER BRAKES AND STEERING--SCARY BECAUSE IT HAPPENED AT A CRITICAL TIME WHILE TURNING A CORNER ON A HIGHWAY. ABSOLUTELY NO WARNING--ENGINE SEEMED FINE PRIOR. TRUCK WOULD NOT START. TOWED THE DEAD TRUCK TO NEAREST FORD DEALER IN WELLINGTON, KS. HIGH PRESSURE FUEL PUMP FAILURE WAS THE DIAGNOSIS. EVIDENTLY WHEN THIS HAPPENS, METAL FILINGS FROM THE SHREDDED PUMP TAKE OUT ALL THE INJECTORS, FUEL RAIL, PRESSURE REGULATOR, AND ALSO SENDS METAL FILINGS INTO THE FUEL TANK VIA THE RETURN LINE. FORD CORPORATE, NOT THE DEALER MIND YOU, CLAIMS THIS FAILURE IS A RESULT OF FUEL CONTAMINATION IN SPITE OF THE FACT THAT THERE ARE 2 FUEL FILTERS AND A WATER SEPARATOR IN THE SYSTEM AND THEY WERE WELL MAINTAINED. REPAIRS ARE ESTIMATED AT $8000 + AND FORD HAS REFUSED WARRANTY SAYING IT IS NOT THEIR FAULT. THE "FUEL CONTAMINATION" CLAIM BY FORD MAY NOT EVEN BE ACCURATE AS THEIR "DIAGNOSIS" WAS MADE FROM A PICTURE OF THE FAILED PART. NO FUEL TESTS BY FORD WERE CONDUCTED ALTHOUGH I DID RETAIN A SAMPLE OF THE FUEL. NO SPECIFICS WERE GIVEN BY FORD AS TO WHAT TYPE OF CONTAMINATION EITHER--THEY JUST STATE "CONTAMINATION". I HAVE NO IDEA IF THEY ARE TALKING FLUID OR SOLIDS. JUST WHOSE FAULT IS IT WHEN THE FUEL FILTERING SYSTEM DESIGNED BY FORD FAILS TO FILTER OUT CONTAMINANTS? THEY ARE DENYING WARRANTIES TO THOUSANDS OF CONSUMERS LIKE ME, PLUS THEY PUT ME IN DANGER WITH A KNOWN ISSUE THEY FAIL TO TAKE RESPONSIBILITY FOR--AND MY GOVERNMENT IS LETTING THEM GET BY WITH IT. TO MY KNOWLEDGE THEY ARE CONTINUING TO BUILD THESE 6.7L DIESEL ENGINES (IT IS NOW AUGUST OF 2015 AS I WRITE THIS) WITH THE SAME HIGH PRESSURE FUEL PUMP FAILURES STARING THE NEXT CONSUMER IN THE FACE AND POCKETBOOK. SHAME ON FORD--AND SHAME ON THE REST OF US FOR LETTING THEM GET BY WITH IT...UPDATED 11/05/15 *BF *CN

NHTSA ODI 10746415

Jul 20, 2015Seat belts

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT FAILED TO RETRACT. THE OCCUPANT WAS ABLE TO SECURE OUT OF PLACE WITH THE SEAT BELT FASTENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO DETERMINE THE FAILURE. THE MECHANIC STATED THAT THE SEAT BELT WOULD ONLY RETRACT WHEN THE BRAKE PEDAL WAS DEPRESSED OR AN IMPACT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 10735163

Jun 22, 2015SuspensionBody & structure

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS, THE RUBBER STOPPER STRUCK THE AXLE AND CREATED A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.MA 08/11/15 MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE SHOCK ABSORBERS WERE REPLACED. UPDATED 8/14/15 *JS

NHTSA ODI 10726608

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Working with the data? Download all 323 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford F-250 Super Crew verdict →