What 1,717 owners told NHTSA about the 2012 Ford F-150 Supercab

The contact owns a 2012 Ford F-150. The contact stated he noticed when entering or exiting out of the driveway and turning the steering wheel to the left, there was a loud squeaking sound with the advance trac warning light illuminated. While the contact was driving at an undisclosed speed and making a turn, the steering wheel was very stiff. Additionally, the steering wheel would not return to the center after making a turn. The contact took the vehicle to the local dealer to be inspected. The contact was informed of the EPS failure pertaining to the rack and pinion assembly. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

NHTSA ODI 11434067

Sept 1 I was driving to the highway going to work when I felt a small jolt in my steering wheel. I thought it was a bump in the street and thought nothing of it. When I got off of work, and was leaving the parking lot I felt the same small jolt (almost like a pulling sensation in the steering wheel). When I was driving home doing around 70mph I get a message message on my dash (power steering needs maintenance immediately or something of the sorts) and a seconds after my steering column seizes up while i'm driving. My truck is well maintained and I do not do any off roading. The problem was sudden and could of been fatal. Fortunately I was able to pull of the road before I got hurt. After doing some reading this is a very common problem that ford has with there f150s, but ford has not announced a recall yet.

NHTSA ODI 11433087

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED WHILE AT A STANDSTILL, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AND THE FUNCTIONALITY RESUMED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUE RIDGE NORTH GEORGIA FORD (7525 APPALACHIAN HWY, MINERAL BLUFF, GA 30559, (706) 632-8900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK N PINON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 11405812

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED THE STEERING WHEEL WAS A LITTLE LOOSE, THE CONTACT STOP THE VEHICLE, PUT THE VEHICLE IN PARKED. THE CONTACT STATED THAT THE STEERING WHEEL BECOME DIFFICULT TO STEER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN HE CHECK, THE POWER STEERING LIGHT WAS OFF. THEN AN INDICATOR LIGHT ILLUMINATED WAS TO PRESS THE OK BUTTON, THE CONTACT PRESSED THE OK BUTTON. THE CONTACT MENTIONED THAT HE GUEST THE OK BUTTON WAS TO RESET. ONCE THE BUTTON WAS PRESSED, THE CONTACT STATED THAT HE GOT HIS POWER STEERING BACK. THE CONTACT HAD MENTION THAT THE POWER STEERING NEEDED TO BE RESET. THE CONTACT CALLED BLUE RIDGE NORTH GEORGIA FORD, 7525 APPALACHIAN HWY, MINERAL BLUFF, GA 30559, AND INFORMED THEM OF THE FAILURE, THE DEALER INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT SCHEDULE AND APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO INFORMED THE VEHICLE WAS NOT UNDER A RECALL AND WILL HAD TO PAY A FEE FOR THE REPAIR AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

NHTSA ODI 11388980

WE WENT TO MY BROTHERS FOR DINNER. WHEN WE BACKED INTO HIS DRIVEWAY THE TRUCK MADE A HORRIBLE NOISE. WHEN WE GOT HOME, WE COULD BARELY BACK INTO OUR DRIVEWAY, IN FACT WE WERE HALF THE FLOWERBED AND HALF ON THE DRIVEWAY. THE NEXT MORNING WE TRIED TO MOVE THE TRUCK OVER SO WE COULD GET OUR OTHER CAR OUT OF THE GARAGE, AND THE TRUCK WAS BARELY DRIVABLE. WE HAD TO HAVE IT TOWED TO A FORD DEALERSHIP WHERE WE BOUGHT IT THE NEXT DAY. THEY DIAGNOSED IT AND THE SAME CODE CAME UP AS THE RECALL THAT MY FATHER FOUND WHEN RESEARCHING, BUT OUR VIN NUMBER WASN'T ONE OF THEM. THEY GAVE US AN ESTIMATE OF APPROX. $3000. WE HAD IT TOWED TO ANOTHER FORD DEALERSHIP WHERE THEY FIXED IT FOR $1,981. WE THANK OUR LUCKY STARS THE STEERING GEAR DID NOT GO OUT ON US ON OUR WAY HOME, WE PROBABLY WOULDN'T BE HERE TO TELL ABOUT IT, AS WE WERE ON A DARK CURVY ROAD AND THEN ON THE FREEWAY.

NHTSA ODI 11384279

WITH LESS THAN 500 MILES ON A NEW SET OF TIRES, I HAD A POWER STEERING ASSIST WARNING. I WAS ATTENDING A HIGH SCHOOL FOOTBALL GAME AND WHEN I STARTED THE TRUCK TO RETURN HOME A NOTICE CAME ON THE DASH. I QUICKLY REALIZED THAT I HAD NO POWER STEERING. I SHUT THE TRUCK DOWN, OPENED THE DOOR THEN RESTARTED. THE WARNING WAS GONE AND I HAD POWER STEERING. WHILE TURNING THE WHEEL LEFT WAS VERY EASY, TURNING THE WHEEL TO THE RIGHT WAS JUST SLIGHTLY HARDER.

NHTSA ODI 11362615

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AS THE POWER STEERING WOULD FAIL TO OPERATE AS NEEDED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, SHE WOULD SHUTOFF THE VEHICLE AND WAIT A FEW MINUTES BEFORE RESTARTING THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

NHTSA ODI 11350912

MY POWER STEERING WENT OUT WITHOUT ANY WARNING. I DID RECEIVE THE DAY BEFORE A WARNING STATING TO HAVE MY ADVANCEDTRAC SYSTEM SERVICED. I TOOK MY VEHICLE TO THE CLOSEST TIRE AND BRAKE SERVICE CENTER THAT I WAS ALREADY SCHEDULE TO DO AN ALIGNMENT. I WAS TOLD THAT MY TRUCK WAS IN ALIGNMENT BUT THEY SUSPECTED I COULD HAVE A STEERING PROBLEM. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE STEERING GEAR AND THE COST WOULD BE 1900.00 DOLLARS. I RESEARCHED THE PROBLEM AND IT IS WELL DOCUMENTED THAT FORD HAS HAD MULTIPLE RECALLS ON THIS TYPE OF POWER STEERING SYSTEMS. IT IS VERY UNSAFE. I CALLED THE FORD MOTOR COMPANY AND WAS TOLD THAT MY TRUCK WAS NOT INCLUDED IN THE RECALL.

NHTSA ODI 11342052

HARD POWER STEERING AND TRACTION CONTROL FAULTS A YEAR OR SO AGO. HAD TO REPROGRAM CONTROL UNIT. STARTED GETTING POWER STEERING ASSIST FAULTS TODAY. STEERING WENT OUT AT HIGH SPEED ON INTERSTATE. I HAVE READ THAT THIS IS A COMMON PROBLEM.

NHTSA ODI 11340173

MAKING A RIGHT TURN OFF OF A COUNTY ROAD AT 10 MPH AND EPSA FAULT WARNING CAME ON. COULD NOT PHYSICALLY TURN THE VEHICLE. WAS ABLE TO GET THE VEHICLE STOPPED. NO ACCIDENTS OR INJURIES. THERE HAVE BEEN RECALLS ON F150S FROM 2009 THROUGH 2018 WITH SIMILAR PROBLEMS. MY SPECIFIC VIN NUMBER HAS NOT BEEN FOUND BUT I HAVE READ SIMILAR ARTICLES WITH OTHER CUSTOMERS HAVING THE SAME PROBLEM. LIVING IN UPSTATE SOUTH CAROLINA. THIS IS THE FIRST OCCURRENCE. VEHICLE WITH ABOUT 140,000 MILES

NHTSA ODI 11329971

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT TURNED OFF AND THEN RESTARTED THE VEHICLE AND REGAINED POWER STEERING ASSIST TEMPORARILY. KEN GRODY FORD SAN BERNARDINO (1121 W COLTON AVE, REDLANDS, CA 92374, (909)793-3211) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS PROVIDED A REPAIR COST FROM AN INDEPENDENT MECHANIC OF $1,700. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 11327133

DRIVING DOWN THE INTERSTATE AT 70MPH, THE POWER STEERING ASSIST FAILURE NOTICE CAME ON CAUSING THE VEHICLE TO LOSE POWER STEERING. THE EXIT RAMP TURN WAS DIFFICULT AT BEST BUT TRYING TO MANEUVER THE VEHICLE PRIOR TO GETTING IT REPAIRED WAS INSANELY DIFFICULT AND DANGEROUS. FORD DEALER HAD TO REPLACE THE ENTIRE ELECTRONIC STEERING CONTROLS ($1500 IN PARTS - A COMPLETE UNIT) WITH A CONFIRMED 'SHORT' IN THE ELECTRONICS.

NHTSA ODI 11322807

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHEN DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE. THE ADVANCE TRAC AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,420.

NHTSA ODI 11321815

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT WAS UNABLE TO REGAIN POWER STEERING AND HAD TO USE EXTRA FORCE TO OPERATE THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 218,000.

NHTSA ODI 11321016

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED A TURN AND THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE OF THE ROADWAY AND TURNED THE VEHICLE OFF. THE FOLLOWING DAY THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ODI 11320023

WHILE TURNING THE STEERING WHEEL, IT IS MAKING A NOISE LIKE SOMEONE IS USING AN AIR TOOL UNDER THE HOOD. I WAS DRIVING INTO WORK AND THE STEERING WHEEL WILL CATCH AND HANG UP SO YOU CAN NOT TURN ALL THE WAY. THIS ISSUE COULD BE VERY DANGEROUS IF IT DID THAT WHILE DRIVING IN TRAFFIC. I FEEL THAT THIS COULD BE A SERIOUS SAFETY CONCERN.

NHTSA ODI 11316980

VEHICLE HAS 64,000 MILES. PULLED OUT OF DRIVEWAY AND HEARD A SOUND LIKE AN AIR COMPRESSOR TOOL. POWER STEERING WENT OUT AND POWER STEERING FAILURE LIGHT CAME ON. VEHICLE WAS MOVING LESS THAN 10 MPH WHILE TRYING TO TURN AROUND MAKING A LEFT HAND TURN.

NHTSA ODI 11316210

TL* THE CONTACT OWNS 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH THE STEERING ASSIST LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS ABLE TO CONTROL THE STEERING WHEEL HOWEVER, EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED OR TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 146,000.

NHTSA ODI 11307053

LOST POWER STEARING A YEAR AGO DASH WARNING READS POWER STEARING ASSIST FAULT. AT THE SAME TIME MY HEATER BLOWER STOPPED WORKING. MY MECHANIC WAS ABLE TO RESET THE FAULT AND STEERING WOULD COME BACK BUT USUALLY FOR A DAY OR TWO. IT WOULD FAULT OUT DURING THIS TIME BUT I COULD SHUT OFF AND RESTART THE TRUCK AND IT WOULD RESET THE FAULT BUT ON THE FOURTH ATTEMPT AT THIS WOULD NOT RESET THE FAULT . THIS WENT ON FOR A MONTH OR SO AS WE TRIED TO FIGURE OUT THE PROBLEM. THEN ONE DAY IT WOULD NO LONGER RESET AT ALL. SO I HAD THE STEERING RACK REPLACED. LAST APRIL. LESS THEN 5000 KM LATER IN SEPTEMBER THE STEERING FAULT HAPPENED AGAIN ALONG WITH TRACTION CONTROL FAULT AND DISINGRATED THE FRONT PASSENGERS SIDE BRAKE. AND THE HEATER BLOWER MOTOR WENT AGAIN. THESE RACKS AND THE LABOUR INTENSIVE REPLACEMENT ALONG WITH THE COST OF THE OTHER FIXES IS ASTRONOMICAL. I AM ABOUT TOO INSTALL THE THIRD RACK.WITH NO CONFIDENCE AT ALL THAT I WILL NOT BE BACK TOO SQUARE ONE IN SEPT AGAIN. THE SAYING GOES THE DIFFINITION OF INSANITY IS REPEATING THE SAME THING OVER AND OVER AND EXPECTING A DIFFERENT RESULT. SO SHE GOES FOR SALE WHEN FIXED. THE VEHICLE WAS ALWAYS IN MOTION WHEN FAULT OCCURRED.

NHTSA ODI 11301515

AS I WAS PULLING OUT OF A DRIVEWAY THE STEERING WHEEL LOCKED, AND THE DASH READ "SERVICE ADVTRACTION". ONCE TRACTION CONTROL WAS TURNED OFF THE STEERING WHEEL UNLOCKED.

NHTSA ODI 11300168

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER AND INSPECTED THE STEERING WHEEL BELT, BUT NO LEAKS WERE FOUND. THE CONTACT WAITED TEN MINUTES, BUT THE STEERING FAILED TO RETURN TO NORMAL. BONDY'S FORD LINCOLN (3615 ROSS CLARK CIR, DOTHAN, AL 36303, (334) 230-5941) WAS CONTACTED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH ANYONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,770.

NHTSA ODI 11280290

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRFIELD FORD OF WILLIAMSPORT (570-567-5020, LOCATED AT 3600 W 4TH ST, WILLIAMSPORT, PA 17701) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

NHTSA ODI 11280193

WHILE DRIVING MY 2012 F-150 I RECEIVED A POWER STEERING WARNING LIGHT ON THE DASHBOARD COMPUTER AND THE STEERING WENT OUT ALMOST CAUSE ME TO SWERVE INTO ONCOMING TRAFFIC. THIS HAPPENED WITHOUT WARNING WHILE MY VEHICLE WAS IN MOTION. THE STEERING WENT OUT AND I HAD TO MUSCLE THE WHEEL TO TURN THE VEHICLE.

NHTSA ODI 11278803

TL* THE CONTACT CALLED ON BEHALF OF [XXX] WHO OWNS A 2012 FORD F-150. WHILE THE VEHICLE WAS REVERSING OUT OF A PARKING LOT, THE STEERING SEIZED AND THE SERVICE ADVANCETRAC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HARRISON FORD (820 N MAIN ST, WELLINGTON, OH 44090, (888) 684-4989) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V316000(STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.*PM*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11265851

THREE DAYS AGO WHILE DRIVING ON A CITY STREET IN HEAVY TRAFFIC, I SUDDENLY GOT AN ADVANCE TRACK WARNING ON MY DASH DISPLAY AFTERVA RIGHT TURN. THAT WARNING WAS IMMEDIATELY FOLLOWED BY A POWER STEERING FAULT WARNING. I LOST POWER STEERING AND PULLED OVER AT THE FIRST OPPORTUNITY. ABOUT AN HOUR AFTER PULLING OVER I STARTED THE VEHICLE AND GOT THE SAME WARNINGS BUT THE POWER STEERING WORKED AS NORMAL AND SHORTLY AFTER DRIVING THE FAULTS CLEARED. THIS ISSUE HAS OCCURED ON MY 10 MINUTE COMMUTE TO WORK AND BACK FOR THE PAST TWO DAYS ALONG WITH AN INTERMITTENT BINDING SENSATION AND SUBTLE JERKING OF THE STEERING WHEEL.

NHTSA ODI 11257855