What 1,717 owners told NHTSA about the 2012 Ford F-150 Regular Cab

On 22MAY2022 I started my vehicle and started pulling out of a parking space when I lost braking power. The failure resembled a similar issue I had in the past when the electronic vacuum pump failed and the brake pedal felt hard and required significant additional effort to bring the vehicle to a stop. The electronic vacuum pump and fuse has been replaced by the dealership previously. The unexpected brake failure caused me to roll farther than I wanted and hit the rock on my passenger side, rear door, causing minor body damage. Ford Customer Service said Customer Satisfaction Program 15N05 is a one time replacement and this vehicle is no longer eligible for the program since it has already been serviced. Additionally, they said any repair associated with this event is limited to 15N05 so body damage would not ne covered.

NHTSA ODI 11465763

I HAVE HAD TO REPLACE FRONT ROTORS AND ALL PADS AT 8000 MILES, REPLACED ALL 4 ROTORS AND PADS AT 22,000 MILES. I AM NOW AT 30,000 MILES AND NOW HAVE NO POWER ASSIST. THIS YEAR AND MODEL IS KNOW TO HAVE ISSUES WITH THE VACUUM ASSIST PUMP, WHICH FORD IS NOT WILLING TO REPLACE. WHEN BACKING DOWN THE DRIVEWAY I LOST BRAKING AND HIT A SIGN ON THE OTHER SIDE OF STREET OPPOSITE MY DRIVEWAY. *TR

NHTSA ODI 11325009

I FILED A COMPLAINT # 11078458 ABOUT THE BRAKE VACUAM BOOSTER PUMP, THAT HAS ALREADY BEEN REPLACED ONCE AND NEGLECTED THE FACT THAT I WAS INVOLVED IN A LOW SPEED ACCIDENT ON 1/17/18, AND DID NOT CONNECT THEM UNTIL READING ON LINE. I FOUND OUT ABOUT THE PROBLEM 3/10/18 THE ACCIDENT WAS AT AN INTERSECTION, TRYING TO ACCELERATE INTO TRAFFIC FROM STOP WHEN CAR IN FRONT DEAD STOPPED AT GREEN LIGHT. SPEED AT TIME OF IMPACT 4 MPH?

NHTSA ODI 11078956

THIS VEHICLE HAS BEEN INVOLVED IN SEVERAL SLOW SPEED BRAKE FAILURES AS FOLLOWS: 12/05/17 UNABLE TO STOP VEHICLE WHEN BACKING OUT OF DRIVEWAY. IT SEEMED TO HAVE A VERY HARD BRAKE PEDAL. VEHICLE RAN INTO CURB AT OTHER SIDE OF STREET. NO DAMAGE TO VEHICLE. 02/05/17 VEHICLE INVOLVED IN ACCIDENT. REAR END ANOTHER VEHICLE AT STOP LIGHT. VEHICLE DID NOT STOP IN EXPECTED DISTANCE WHEN BRAKES APPLIED.. EXCESSIVE PEDAL FORCE WAS NEEDED. 10/13/16 VEHICLE INVOLVED IN ACCIDENT AT STOP SIGN. VEHICLE DID NOT STOP IN EXPECTED DISTANCE AND COLLIDED WITH WITH ANOTHER VEHICLE. EXCESSIVE PEDAL FORCE REQUIRED TO STOP VEHICLE.

NHTSA ODI 11055158

SOMEONE STOPPED SHORT IN FRONT OF ME. I APPLIED THE BRAKES BUT COULD NOT AVOID HITTING CAR. THE BRAKE INDICATOR ON FRONT CONTROL DISPLAY SAID MY BRAKES ARE OK. ONCE I CRASHED THE SEAT BELT ENGAGED BUT I STILL HIT THE STEERING WHEEL WITH MY CHEST. THE AIRBAGS DID NOT DEPLOY! THERE WAS SOME HEAVY SMOKE THOUGH AROUND THE SEAT BELT AREA OR FROM PERHAPS THE ELECTRICAL CONNECTIONS UNDER THE SEAT?

NHTSA ODI 11039255

I WAS DRIVING NORMAL SPEED AND HAD TO MAKE A QUICK STOP BECAUSE THE TRUCK IN FRONT OF ME STOPPED SHORT IN FRONT OF MY. I SLAMMED THE BRAKES TO STOP AND MY TRUCK DID NOT STOP AND COLLIDED WITH THE CAR IN FRONT OF ME. THERE WERE NO SKID MARKS, THE TRUCK JUST DID NOT STOP. I HAD THE BRAKES DONE THE DAY BEFORE AND I DID NOT STOP. I TOOK MY TRUCK TO FORD TO CHECK BRAKE BOOST VACUUM PUMP BECAUSE IT WAS MAKING NOISES. THEY REPLACED IT BECAUSE THE PART WAS DEFECTIVE. I BELIEVE THIS IS WHAT CAUSED MY ACCIDENT AND THE INABILITY TO STOP QUICKLY. FORD HAS REPLACED THE PART AND THE BRAKES ARE WORKING PROPERLY BUT THE PUMP IS STILL NOISY. I BELIEVE THIS TO BE RELATED TO THE 2011‐2012 FORD F‐150 EQUIPPED WITH 3.5L GTDI ENGINES EA15‐006 BRAKE VACUUM PUMP FAILURE

NHTSA ODI 11005494

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING IN REVERSE AT 3 MPH, THE CONTACT'S HUSBAND DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO SLOW DOWN OR STOP. AS A RESULT, THE DRIVER STRUCK A POLE. THE DRIVER SHIFTED THE VEHICLE INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED COMPLETELY TO THE FLOOR. THE DRIVER THEN SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. ON THE WAY TO THE CONTACT'S HOME, THE BRAKE PEDAL BECAME FULLY DEPRESSED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ODI 10981141

STARTED VEHICLE PLACED IN DRIVE GAVE A LITTLE GAS WAS UNABLE TO STOP,I WAS STANDING ON BRAKE PEDAL BUT WAS NOT STOPPING UNTIL GOING THROUGH THE CORNER POST OF MY GARAGE.

NHTSA ODI 10840400

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE ABS ACTIVATED EVEN THOUGH THE ROAD SURFACE WAS DRY. THE VEHICLE RESUMED NORMAL OPERATION, BUT THE BRAKE WARNING INDICATOR WAS ILLUMINATED. THERE WERE NO INJURIES. THE FRONT BUMPER SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS NOT FILED. ON FIVE SEPARATE OCCASIONS, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 10837091

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT VEERED TO THE RIGHT TO AVOID CRASHING INTO THE VEHICLE IN FRONT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN MEDICAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

NHTSA ODI 10806726

I HAVE BEEN HEARING A LOUD NOISE BEHIND MY HEADLIGHT ON THE DRIVERS SIDE FOR QUITE SOME TIME NOW. A FEW MONTHS BACK, MY BRAKES DIDN'T SEEM TO WORK CORRECTLY AND I REAR ENDED SOMEONE. I AM GOING THROUGH BRAKE PADS LIKE CRAZY ON MY TRUCK AND MY BRAKES STILL DON'T SEEM TO WORK CORRECTLY. I WAS DOING RESEARCH AND FOUND OUT ABOUT THE VACUUM BRAKE ASSIST BEHIND THE DRIVER SIDE HEADLIGHT. THAT'S WHAT'S MAKING THAT NOISE INDER MY HOOD & HAS GOT TO BE THE PROBLEM FOR THE LOSS OF MY BRAKES. IF MY BRAKES WORKED CORRECTLY I WOULD HAVE NEVER REAR ENDED CAR IN FRONT OF ME. I KNEW SOMETHING WAS WRONG AT THAT POINT. & NOW I KNOW THE EXACT CAUSE. BUT WITH EVERYONE HAVING THIS ISSUE WITH THE 2011-2012S, I THINK THIS IS SOMETHING THAT SHOULD BE A RECALL. FORD SHOULD BE THE ONE PAYING FOR THE WRECK I GOT INTO SINCE IT'S A COMMON PROBLEM THAT'S HAPPENING. HOPEFULLY WE COULD COME TO A CONCLUSION BEFORE SOMEONE GETS KILLED! I DO HAVE AN ACCIDENT REPORT IF YOU NEED MORE INFORMATION FROM IT.

NHTSA ODI 10806397

ON 27 DECEMBER 2013, I RETURNED HOME FROM WORK SOMETIME BETWEEN 5-6PM. I PARKED THE VEHICLE IN THE DRIVEWAY JUST AS I HAD EVERY DAY SINCE I HAVE OWNED THE VEHICLE. I PUT THE VEHICLE IN PARK, AND EXITED THE VEHICLE AND WALKED TO THE PASSENGER SIDE TO RETRIEVE BAGS THAT I HAD TO TAKE INTO THE HOUSE. I OPENED THE PASSENGER SIDE DOOR, TOOK OUT THE BAGS, CLOSED THE DOOR, AND PRESSED THE LOCK BUTTON ON THE KEY FOB AS I WALKED INTO MY HOUSE. I REMEMBER IT WAS A WINDY DAY AND AS I RECENTLY RESEARCHED, GUSTS WERE UP TO 27 MILES PER HOUR DURING THE TIME IN QUESTION. APPROXIMATELY 45 MINUTES AFTER I WENT INTO THE HOUSE, THE NEIGHBOR WAS AT THE DOOR AND TOLD ME THAT MY TRUCK HAD ROLLED DOWN THE HILL. IN PANIC AND DISBELIEF I RAN OUTSIDE TO SEE THAT MY TRUCK HAD ROLLED DOWN MY DRIVEWAY, BUT SINCE THE WHEELS WERE SLIGHTLY TURNED, IT STOPPED IN MY YARD AFTER RUNNING INTO THE MAILBOX. I QUICKLY RAN DOWN TO THE VEHICLE AND TRIED TO OPEN THE DOOR BUT IT WAS LOCKED. I PUT IN THE CODE AND UNLOCKED THE TRUCK. I THEN RAN INTO THE HOUSE TO GET THE KEYS. I HAD NOT BROUGHT THEM OUT THE FIRST TIME I RAN OUT. WHEN I GOT BACK IN THE CAR, I NOTICED THAT THE GEAR SELECTOR IN THE DASHBOARD DID NOT HAVE THE ORANGE LINE IT USUALLY DOES WHEN IN PARK. IT LOOKED LIKE A SMALLER LINE, ALMOST AS IF IT WAS SOMEHOW BETWEEN PARK AND REVERSE. WHEN I ASSESSED THE DAMAGES THE TRUCK RAN INTO THE MAILBOX AND BUSTED THE DRIVER'S SIDE TAIL LIGHT. T THE NEXT DAY, I TOOK THE TRUCK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND STATED THAT THEY WOULD NOT PAY FOR THE VEHICLE DAMAGE EVEN THOUGH IT WAS STILL UNDER FACTORY WARRANTY. THEY SUGGESTED A FILE A CLAIM WITH MY INSURANCE. I FILED A CLAIM WITH FORD, BUT THEY STATED THAT MY INFORMATION DID NOT SUBSTANTIATE MY CLAIM OF A MANUFACTURING OR DESIGN DEFECT. *TR

NHTSA ODI 10678314

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE BRAKES BECAME HARD AND FAILED TO RESPOND, CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 41,000.

NHTSA ODI 10575987