What 598 owners told NHTSA about the 2012 Ford Escape Phev

While coming to a stop sign, as I took my foot off the gas pedal, it surged forward at a fast speed the gas pedal went to the floor. it took me through the intersection and beyond before I was able to stop the car. It was very scary just thinking if there were anyone crossing the street it could have been very bad. Now im afraid to even drive my car not knowing if it will happen again.I call the service and cannot get appt. for 2 weeks. and it will be at my expense.

NHTSA ODI 11558436

Oil engine leak .. clicking sound from the front wheels when turning ..

NHTSA ODI 11526489

The contact owns a 2012 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact pulled over and restarted the vehicle and the vehicle drove as designed. The contact stated that the “Stop Safely Now” message was displayed. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 200,000.

NHTSA ODI 11511777

The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle would inadvertently stall. The contact stated that the check warning light would illuminate. The vehicle was taken to a local mechanic where it was diagnosed with needing throttle body link replaced but the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 85,000.

NHTSA ODI 11444570

The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who attempted to repair the failure however, the failure recurred. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.

NHTSA ODI 11427478

WHILE DRIVING THE 2012 ESCAPE IT LOST EXCELLORATION A WENCH LIGHT LITE ON DASH THE TRUCK JUST STOPPED IN TRAFFIC . THE ENGINE WAS STILL RUNNING WOULD NOT RESPOND WHEN GIVEN GAS. TURNED VEHICLE OFF RESTARTED WRENCH LIGHT WENT OUT WAS ABLE TO DRIVE HOME TOOK TO DEALER THEY STATEED THEY FOUND NOTHING.A SEARCH OF THE INTERNET SHOWS THIS PROBLEM HAS ACUURED FOR SOME TIME IN THIS MODLE PLEASE THIS IS DANGEROUS

NHTSA ODI 11352717

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DRIVER DOOR WAS CLOSED BUT FAILED TO LATCH SECURELY. ADDITIONALLY, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE DOOR LATCH WAS REPLACED HOWEVER, THE MECHANIC WAS UNABLE TO START THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,685.

NHTSA ODI 11330620

MY 2012 FORD ESCAPE SUDDENLY LOSES POWER WHEN DRIVING. IT HAPPENED ON THE HIGHWAY AND I WAS ALMOST REAR ENDED. I GOOGLED THE SYMPTOMS AND FOUND THAT IT IS PROBABLY THE ETB ELECTRONIC THROTTLE BODY. THIS IS DANGEROUS AND NHTSA DID NOT ISSUE A RECALL OR PROTECT THE PUBLIC BY REQUIRING FORD TO PROVIDE TOWING. INSTEAD NHTSA ONLY REQUIRED THAT FORD EXTEND THE WARRANTY AN ADDITIONAL 10 YEARS LEAVING FORD OWNERS AT RISK OF INJURY OR WORSE.

NHTSA ODI 11278709

LOUD TICKING NOISE COMING FROM ENGINE AT IDLE AND WHILE DRIVING. SOUNDS AS THOUGH VALVES OR ENGINE COULD BE CRACKING.

NHTSA ODI 11245465

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS NOT THE FIRST OWNER OF THE VEHICLE AND WAS UNAWARE THAT THERE WAS AN INTERNAL FAULT WITH THE THROTTLE BODY. THE WRENCH ICON, CHECK ENGINE, AND OIL PRESSURE WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. COURTESY FORD (6393 US-98 W, HATTIESBURG, MS 39402, (601) 264-5555) WAS AWARE THAT THE MANUFACTURER ISSUED AN UNKNOWN RECALL CAMPAIGN TO ADDRESS THE FAILURE; HOWEVER, THERE WAS NO REMEDY FOR SPECIAL COVERAGE CAMPAIGN NUMBER: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED BECAUSE THE MILEAGE EXCEEDED 8,000. THE DEALER DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE PART WAS REPLACED AND THE DEALER STATED THAT THE THROTTLE BODY WAS CLEANED; HOWEVER, BOTH REPAIRS FAILED TO PROVIDE A REMEDY. THE DEALER AND MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE THROTTLE BODY. THE VEHICLE CONTINUED TO LOSE SPEED AND THE CONTACT WAS CONCERNED THAT IT COULD STALL. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE...*BF CONSUMER ASKED THE MANUFACTURER FOR TECHNICAL GUIDELINES FOR THE CAMPAIGN #13N03 AND WAS TOLD CONSUMER WOULDN'T GET WHAT WAS NEEDED. THROTTLE REPLACED. *JB

NHTSA ODI 11184401

WHEN MY HEATER MOTOR KICKS ON WHILE I AM DRIVING IT CAUSES MY CAR TO WANT TO STALL OR DIE. MY CAR SHUTTERS SO I MUST TURN OFF MY HEAT SO MY FAR WILL GO AS IT SHOULD. OTHER TIMES MY CAR HAS HAD A HESITATION WHILE I AM DRIVING. I PUSH THE ACCELERATOR AND IT SHUTTERS . IT HAS BEEN AN ISSUE SINCE I BOUGHT IT LIKE THAT. THE HAPPY CAR STORE GLENBROOK HYUNDAI IN FORT WAYNE INDIANA SOLD IT TO ME LIKE THIS.

NHTSA ODI 11162388

MY CAR HAS STALLED ABOUT 10 TIMES WHILE DRIVING SINCE I BOUGHT IT ON HIGHWAY AND STREETS. SUDDENLY MOTOR DIES AND ITS SO DRAMATICALLY DANGEROUS DUE THAT I HAVE ONLY A FEW METERS TO MANEUVER. THE CHECK ENGINE LIGHT COMES AND GOES. I TOOK TO AUTOZONE AND THEY CONNECTED THE SCANNER AND CAME OUT TROUBLE CODE P2111. WHICH MEAN THROTTLE BODY GOT STUCK OR SO. I HAVE AN APPOINTMENT WITH FORD DEALER ON 12/05/2018 TO SEE IF THEY FIX. DEFINITELY IS A BIG ISSUE TO DANGEROUS FOR EVERYBODY. ONLY HAPPENS WHEN DRIVING LESS THAN 50MPH. I HAVE JUST RECORDED THE CHECK ENGINE LIGHT ON MY PHONE. CAR CAN STALL AT ANY POINT AT ANY TIME AND IT'S HARD TO DOCUMENT IT

NHTSA ODI 11155803

CAR STALL AT ANY POINT WHILE DRIVING. SINCE I BOUGHT THE CAR HAS STALLED ABOUT 10 TIMES. CHECK ENGINE LIGHT COMES AND GOES. I HAD THE CHANCE TO TAKE IT TO AUTOZONE TO CONNECT THE SCANNER WHILE LIGHT WAS ON, AND DIAGNOSTIC CAME WITH TROUBLE CODE P2111. AS I SAID IT CAN HAPPEN AT ANY TIME AT AN UNEXPECTED POINT. IT'S A LITTLE OF PANIC INVOLVED EVERY TIME BECAUSE CARS COMING FROM BEHIND AND I HAVE TO ACT TO QUICKLY TO PUT ON HAZARDS AND MANEUVER THE CAR WHICH START JERKING TOO . NO WAY TO RECORD ANY THING DUE THAT I DON'T KNOW EXACTLY WHEN IS GOING TO HAPPEN. I HAVE AN APPOINTMENT WITH FORD DEALER ON 12/05/2018

NHTSA ODI 11155807

TAKATA RECALL, MY CAR FORD ESCAPE 2012 ENGINE STALL/DIES WHILE DRIVING , ALMOST ON DAILY BASES NOW, AT ANY TRAVEL POINT AT ANY ROAD. CHECK ENGINE LIGHT CAME OUT BUT NOW GOES. I TOOK THE PHOTO(JUST IN CASE TO PROVE IT) AND DIAGNOSTIC SCANNER PRINTOUT THE THROTTLE BODY NEEDS TO BE ADDRESSED . I READ THAT THIS VEHICLE HAS AN EXTENDED WARRANTY FOR THIS PART UP TO 10 YEARS DUE TO DEFECT THROTTLE BODY . I WILL TAKE TO THE DEALER TOMORROW AND I WILL NOTIFY THEM TOO. THIS CAR HAS ONLY 43150 MILES ON IT AND NEEDS TO BE FIX DUE TO A DANGEROUS ENGINE STALLING . "I PURCHASED IT RECENTLY"

NHTSA ODI 11152107

2012 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO STALLING ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE COULD BE FOUND. *JS

NHTSA ODI 11117929

WHILE DRIVING, EVERYTHING CUT OFF. I COULD NOT ACCELERATE, THE POWER STEERING TURNED OFF, AND I HAD TO TRY AND SAFELY PULL OVER. LUCKILY, EACH TIME I WAS IN A POSITION WHERE I COULD PULL OVER SAFELY. RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. THIS IS EXTREMELY SCARY AND UNBELIEVABLY DANGEROUS!!! PLEASE FORD, DO SOMETHING ABOUT THIS! HAVE TAKEN IT IN FOR SERVICE AND NO CODE CAN BE FOUND AND EVERYTHING PASSES THE DIAGNOSTIC TESTS. WHAT CAN BE DONE??

NHTSA ODI 11099946

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TYLER FORD (2626 S SOUTHWEST LOOP 323, TYLER, TX 75701) AND BILL MCRAE FORD LINCOLN (1511 E RUSK ST, JACKSONVILLE, TX 75766 903-586-2241) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11098667

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUEL LEAK. THE CONTACT WAS ADVISED TO CONTACT THE FORD DEALER FOR ANY RECALLS. TOM MASANO FORD LINCOLN (1600 LANCASTER AVE, READING, PA) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11088968

TL* THE CONTACT OWNED A 2012 FORD ESCAPE. WHILE DRIVING 5 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND IT ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT'S FOOT WAS NOT ON THE ACCELERATOR PEDAL AT THE TIME OF THE FAILURE. AS A RESULT, THE VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE DRIVER'S AIR BAG DEPLOYED, BUT THE PASSENGER AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DIAGNOSED AS A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11048888

ON TWO SEPARATE OCCASIONS, MY 2012 FORD ESCAPE HAS COMPLETELY SHUT OFF ON ME WHILE DRIVING AT ABOUT 40 MPH. I HAD TO COAST TO THE SIDE OF THE ROAD, ONE TIME ON A SIDE ROAD AND THE OTHER ON A HIGHWAY WHILE TRYING TO ACCELERATE, AND THEN TURN THE CAR OFF AND BACK ON AGAIN. BOTH TIMES THAT SEEMED TO CORRECT THE PROBLEM. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT SEEMS TO HAVE BEEN REPORTED BY MANY OTHER 2012 ESCAPE OWNERS ON FORUMS/BLOGS.

NHTSA ODI 11045858

DRIVING AND CAR WENT INTO POWER FAILURE MODE AND WRENCH DISPLAYED ON DASH DISPLAY. FOUND PAPERWORK ABOUT THROTTLE BODY SAFETY RECALL. DECIDED TO HAVE SAFETY RECALL 16S41 FUEL MODULE DONE ALSO SINCE IT WAS GOING IN FOR WORK. ON SEPT 5, 2017 TOOK TO KEYSTONE FORD CHAMBERSBURG 717-264-5104. AFTER BOTH REPAIRS DONE I WAS STARTING CAR TO LEAVE- HAD VERY LONG CRANK TIME. HAD SERVICE PERSON COME OUT TO HEAR AND HE SAID" SOUNDS LIKE YOUR STARTERS GOING BAD". LEFT FORD AND CAR CONTINUED WITH LONG CRANK TIMES- NEVER HAD THIS PROBLEM BEFORE THEY WORKED ON IT. TOOK BACK ON SEPT 8,2017- THEY FOUND NOTHING BUT SAID I NEEDED NEW FUEL PUMP $700.00. I COMPLAINED BECAUSE THEY HAD WORKED ON THE FUEL PUMP AND THEN IT WENT BAD!! CLAYTON BLACK OFFERED ME TO DO THE FIEL PUMP FOR $509 AND NO COST FOR LABOR. ALSO IF NOT FIXED DON'T HAVE TO PAY FOR WORK DONE. WENT TO PARSON'S INTERSTATE FORD SHIPPENSBURG FOR 2ND OPINION. THEY SAID THEY COULD DO THE FUEL PUMP FOR $474 WHICH INCLUDED LABOR! WHEN PARSON'S REMOVED THE FUEL PUMP THEY SAID A RING WAS LOOSE AND WOULD HAVE EVENTUALLY LEAKED GAS- WOULD HAVE BEEN DANGEROUS. KEYSTONE DIDN'T HAVE IT ON CORRECTLY! I WANT KEYSTONE TO PAY FOR THE FUEL PUMP REPAIR THEY CAUSED THE DAMAGE TO- $499.

NHTSA ODI 11033194

THIS IS AN ONGOING ISSUE WHILE DRIVING THE ENGINE SUDDENLY REDUCES SPEED CAUSING THE CAR TO STALL! AT ANY GIVEN TIME, THE CAR STALLS IN THE MIDDLE OF THE ROAD OR HIGHWAY AND WHILE HOLDING UP TRAFFIC, I TURN THE IGNITION SWITCH AND THE CAR RESUMES. THIS IS A SAFETY ISSUE AND MUST BE RECALLED AND REPAIRED IMMEDIATELY!

NHTSA ODI 11031533

I PURCHASED MY 2012 ESCAPE IN AUGUST 2014,WITH APPROXIMATELY 29,000 MILES ON IT. WITHIN TEN MONTHS, THE AIR CONDITIONER QUIT WORKING. AS I WAS PULLING INTO A PARKING LOT, SMOKE STARTED COMING OUT OF THE RADIATOR AREA AND A GREEN SUBSTANCE WAS BLOWING OUT. THE REAR LIFT GATE ONLY OPENED SOME OF THE TIME, OVER THE PAST YEAR, AND NOW DOES NOT OPEN AT ALL, POSSIBLY BECAUSE WATER LEAKS THROUGH THE HATCH WINDOW, AND HAS DONE SO SINCE I BOUGHT THE VEHICLE.

NHTSA ODI 11013298

I GOT THIS VEHICLE FROM A FORD DEALERSHIP ALMOST 2 YEARS AGO AND HAVE BEEN COMPLAINING SINCE ABOUT STALLING/STUTTERING WHEN ACCELERATING FROM PARK OR WHEN STOPPED AT A LIGHT. I CAN'T GET IT TO DUPLICATE THE PROBLEM FOR THE TECHNICIANS, BUT I JUST FOUND OUT ABOUT THE ELECTRONIC THROTTLE BODY PROBLEM (13N03). I CONTACTED FORD CORPORATE ABOUT IT AND THEY MADE A CASE WITH THE LOCAL DEALERSHIP FOR ME AND SAID THEY MUST WORK WITH CORPORATE TO HELP ME. LOCAL DEALERSHIP SERVICE MANAGER BASICALLY TOLD ME THERE'S NOTHING THEY CAN DO IF IT CAN'T BE REPLICATED. I HAVE CONTACTED ANOTHER DEALERSHIP, AND I'M BACK AT SQUARE 1.

NHTSA ODI 10919352

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING A LOOSE BATTERY WIRING HARNESS AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10915286