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What 598 owners told NHTSA about the 2012 Ford Escape Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (598)Crash / fire / injury (40)Fuel system (160)Steering (137)Engine (72)Speed control (69)Body & structure (67)Transmission & drivetrain (66)Electrical system (42)Airbags (24)Brakes (20)Visibility & wipers (20)

40 of 598 complaints match · crash/fire/injury only · clear filters · page 2 of 2

May 22, 2015AirbagsCrashFire2 injuries

4 CAR PILE UP, MY CAR IN THE MIDDLE, AIR BAGS CAME OUT DRIVER WAS BURNED FROM THE AIR BAG AND HOLES BURNED IN AIR BAG. ALSO PASSENGER AIR BAG WAS OFF DUE TO CHILD AND IT WENT OFF ANYWAY.

NHTSA ODI 10721028

Apr 29, 2015Equipment Adaptive/mobilityElectronic Stability Control (esc)EngineCrash

4/29/15 FORD VIOLATED THEIR NEW CAR WARRANTY COVERAGE, BY REFUSING TO REPAIR, THE DEFECTIVE COMPONENTS FILED IN COMPLAINT 10713581 . THE VEHICLE HAS BEEN HELD HOSTAGE AT INVER GROVE FORD, AGREED TO REPAIR ALL ITEMS IN THE AFOREMENTIONED COMPLAINT #10713581 . AS A DISABLED VETERAN, WITH A SICK SERVICE DOG, I HAVE NO ACCESS OR ABILITY TO DRIVE AN UNSAFE VEHICLE. *TR

NHTSA ODI 10713594

Feb 6, 2015EngineCrash

THE DRIVER OF THE VEHICLE WAS AT THE CAR WASH. ON THE WAY TO THE CAR WASH, THE VEHICLE WAS JUMPING FORWARD WHILE HE WAS STOPPED AT A STOP SIGN. DRIVER CONTINUED ON TO THE CAR WASH. AS HE WAS PULLING FORWARD AT THE CAR WASH(VEHICLE WAS IN DRIVE), THE VEHICLE STARTED JERKING AGAIN AND WHEN DRIVER PUSHED ON THE BRAKE, THE VEHICLE JERKED BACK ON IT'S OWN AND CRUSHED A BRICK WALL. THE VEHICLE WAS LATER DEEMED A TOTAL LOSS. *JS

NHTSA ODI 10681819

Jan 11, 2015SteeringAirbagsCrash

JUST AFTER LEAVING A 4 WAY STOP, AS I TRIED TO ROUND THE CURVE THE STEERING IN OUR 2012 ESCAPE STOPPED WORKING AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I JUST KEPT GOING STRAIGHT. LUCKILY, I SLOWED DOWN WITH THE BRAKES BUT THE ESCAPE CONTINUED STRAIGHT AND WENT OVER THE CURB AND DOWN A 50+ FT EMBANKMENT. EVEN WITH ALL OF THIS IMPACT, NO AIRBAGS WERE DEPLOYED THROUGHOUT THE CAR ANYWHERE! THE STEERING WHEEL LOCKING UP WAS BAD ENOUGH, BUT AFTER THE ACCIDENT AND THE CONDITION OF THE CAR AND THEN NO AIRBAG DEPLOYMENT- THAT WAS WAY TOO MUCH! *TR

NHTSA ODI 10671678

Aug 19, 2014SuspensionBody & structureSpeed controlFuel systemCrash1 injury

PLEASE FORWARD TO APPROPRIATE PERSONNEL, ON THURSDAY, AUGUST 14TH AT ~5:45PM A CLEAR DAY: OUR MOM/MOTHER IN-LAW HAD JUST DROPPED OF MY DAUGHTER AFTER SHOPPING AND WAS MAKING HER WAY HOME THRU THE WINDY BACK ROADS LESS THAN TWO MILES FROM OUR HOME. AS SHE CLIMBED A HILL A FEW BLOCKS AROUND THE CORNER FROM HER HOME AND STOPPED AT A STOP SIGN ON THE CREST OF THE HILL. THE 2012 FORD ESCAPED LURCHED/SURGED FORWARD UNCONTROLLABLY. AS FROM HER DESCRIPTION, SHE HEARD LOUD RUMBLINGS COMING FROM THE ENGINE; THE ESCAPE SHOOK AND LAUNCHED HER FORWARD WHILE SHE HAD HER FOOT ON THE BRAKE. THE ESCAPE PROPELLED HER UNCONTROLLABLY FORWARD CRASHING INTO A LARGE BOULDER, SHE THEN RICOCHETED ACROSS TWO LANES UP HILL, OVER AN EMBANKMENT /WALL, JUST MISSING A TREE, COLLIDED WITH ANOTHER PARKED VEHICLE PUSHING IT APPROXIMATELY THREE FEET, PASSED THAT INTO ANOTHER SMALL WALL JUST MISSING THE HOUSE. WE ARE THANKFUL ON MANY LEVELS; THAT OUR DAUGHTER WAS NOT WITH HER, THAT OUR MOM WAS NOT SEVERELY INJURED AND NO ONE ELSE WAS INJURED. I WAS RESEARCHING ONLINE AND THERE WAS AN INVESTIGATION OPEN FOR THIS VEHICLE AT ONE TIME. A RECALL IS NEEDED FOR THIS VEHICLE MODEL BEFORE THERE IS A FATALITY INVOLVED. WE ARE VERY CONCERNED KNOWING THAT MANY OTHER FAMILY MEMBERS AND FRIENDS DRIVE ESCAPE MODELS. PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS. WE HAVE MANY PICTURES FROM THE SCENE FOR YOU TO REVIEW. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10626454

Jul 30, 2014BrakesAirbagsCrash

TL* THE CONTACT OWNED A 2012 FORD ESCAPE. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AT AN UNKNOWN SPEED WHEN THE BRAKE PEDAL WAS ENGAGED BUT THE PEDAL FAILED. THE VEHICLE FAILED TO STOP AND THE CONTACT CRASHED INTO A RESIDENTIAL DECK. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,276. UPDATED 9/4/14*CN

NHTSA ODI 10617569

Jul 15, 2014Speed controlCrash

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS

NHTSA ODI 10610613

Jul 14, 2014AirbagsSeat beltsBody & structureSeatsCrash

THIS DOCUMENT IS IN RESPONSE TO A FRONTAL VEHICLE COLLISION OCCURRING MAY 16, 2014 ON A MAJOR HIGHWAY. AT MY REQUEST I REQUESTED THE AUTO BODY REPAIR SHOP TO CHECK THE OCCUPANT RESTRAINT SYSTEM. IT WAS DETERMINED THAT THE RESTRAINT SYSTEM CONTROL MODULE WAS INITIATIVE AND PROBABLY HAS BEEN SINCE THE CAR WAS BUILT. PERHAPS AN INVESTIGATION OF THE SAME, MAKE, MODEL, AND YEAR FORD SUV BE CONSIDERED. ALL SUPPORTING DOCUMENTATION IS IMMEDIATELY AVAILABLE. *TR

NHTSA ODI 10610514

Feb 2, 2014AirbagsCrash

SOUTHBOUND ON 2 LANE HIGHWAY TONED IN THE LEFT DRIVER AND PASSENGER SIDE DOORS. AT FAULT DRIVER RAN A STOPSIGN AT 65MPH WHILE WE WERE TRAVELING 55MPH. NO AIRBAGS DEPLOYED. *TR

NHTSA ODI 10562579

Sep 5, 2013AirbagsSeat beltsCrash2 injuries

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND TURNING INTO A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE REAR QUARTER OF THE VEHICLE. BOTH VEHICLES WERE DESTROYED AND NONE OF THE AIR BAGS IN THE CONTACT'S VEHICLE DEPLOYED. THE CONTACT ALSO STATED THAT THE SEAT BELT DID NOT TIGHTEN ON IMPACT. THE CONTACT SUFFERED NECK, SHOULDER AND FACIAL INJURIES. THE FRONT SEAT PASSENGER SUSTAINED SEVERE INTERNAL HEAD INJURIES AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,999.

NHTSA ODI 10542099

Aug 15, 2013SeatsCrash2 injuries

ON 3/23/13 MY HUSBAND AND I WERE STOPPED AT A STOP SIGN WHEN A PERSON HIT US FROM BEHIND AT ABOUT 45 MILES PER HOUR, WHEN THIS HAPPENED THE FRONT SEATS BROKE AND FELL INTO A LAYING POSITION. THIS GAVE NEITHER MY HUSBAND NOR ME ANY SUPPORT FOR OUR BACKS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND MY HUSBAND DROVE THERE. WE FOUND OUT THAT I HAD A HERNIATION ABOVE MY ALREADY FUZED BACK. MY HUSBAND WAS PERFECTLY HEALTHY BUT AFTER THE ACCIDENT, HE HAS NOW A CRACKED VERTEBRAE AND 2 HERNIATED DISKS. *TR

NHTSA ODI 10535661

Aug 13, 2013AirbagsCrash1 injury

MY VEHICLE WAS DRIVING EAST ON WILDCAT, TURNING NORTH ON LANG ROAD IN PORTLAND, TX. MY DAUGHTER WAS DRIVING AND HAD A YELLOW BLINKING ARROW. THE CAR TRAVELING WEST ON WILDCAT HAD A YELLOW SOLID LIGHT. WHEN MY DAUGHTER WENT TO TURN THE OTHER CAR APPEARED TO SPEED UP AND HIT HER FRONT ON AT A ABOUT 35 MPH SPEED. THE AIRBAGS DID NOT DEPLOY NOR DID THE SEATBELT LOCK IN PLACE. MY DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND WAS TAKEN TO THE ER. SHE IS OK, OTHER THAN A FEW SCRAPS AND BRUISES, HOWEVER I HAVE A MAJOR CONCERN THAT THE CAR I AM DRIVING AND SHE IS DRIVING IS NOT SAFE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WAITING ON REPAIRS. I HAVE CONTACT FORD MOTOR COMPANY TO REPORT AND THEIR LEGAL DEPARTMENT SHOULD BE GETTING BACK WITH ME. THERE IS QUITE A BIT OF DAMAGE TO THE VEHICLE AND NEEDS ROUGHLY 6,500 IN REPAIRS. THIS NEEDS TO BE ADDRESSED. PLEASE CALL ME TO EXPLAIN WHAT I CAN DO. *TR

NHTSA ODI 10535163

Jun 24, 2012Transmission & drivetrainBody & structureCrash

VEHICLE WAS BEING PREPARED TO BACK OUT OF LEVEL GARAGE ONTO DRIVEWAY WITH MILD DOWNHILL SLOPE. VEHICLE WAS STARTED, EMERGENCY BRAKE RELEASED AND AUTOMATIC TRANSMISSION PLACED IN REVERSE, DRIVER'S FOOT ENGAGED BRAKE. DRIVER REALIZED WALLET WITH DRIVER'S LICENSE WAS LEFT INSIDE HOUSE. TRANSMISSION PLACED IN PARK, DRIVER REMOVED FOOT FROM BRAKE AND EXITED VEHICLE. VEHICLE NOT NOTED TO BE MOVING WHEN DRIVER EXITED. DRIVER ENTERED HOUSE THROUGH GARAGE ENTRY, RETRIEVED WALLET. WHEN GARAGE WAS RE-ENTERED VEHICLE WAS BACKING OUT OF GARAGE ONTO DRIVEWAY ON ITS OWN. DRIVER ATTEMPTED TO CATCH UP TO VEHICLE ON FOOT AND ATTEMPT TO REGAIN CONTROL. VEHICLE BACKED DOWN FULL LENGTH OF DRIVEWAY (APPROX. 100 FEET) AND BACKED ACROSS ROAD AND DOWN FAIRLY STEEP EMBANKMENT ON OTHER SIDE OF ROAD. VEHICLE THEN BACKED INTO A LARGE TREE ABOUT 10-15 FEET FROM ROAD AND ABRUPTLY STOPPED, AND AN ADJACENT TREE WAS SIDE-SWIPED BY THE REAR/LEFT SIDE OF THE VEHICLE. NO PROPERTY DAMAGE OCCURRED, SCANT DAMAGE TO 2 LARGE TREES. DRIVER ASSESSED THE DAMAGE, RE-ENTERED THE VEHICLE. DRIVER CANNOT DEFINITIVELY RECALL WHAT GEAR THE TRANSMISSION WAS IN WHEN VEHICLE WAS RE-ENTERED. DRIVER WAS ABLE TO RE-START THE VEHICLE AND MOVE IT ACROSS THE ROAD AND BACK ONTO DRIVEWAY. *TR

NHTSA ODI 10462911

Mar 21, 2012AirbagsSeat beltsSeatsCrash

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT TIGHTEN. THE REAR OF THE DRIVER'S SEAT FRACTURED AS A RESULT OF THE CRASH. THE POLICE ARRIVED ON SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND TAKEN TO THE DEALER. THE VEHICLE WAS NEITHER REPAIRED NOR INSPECTED FOR THE AIR BAG, SEAT BELT AND SEAT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,595.

NHTSA ODI 10452483

Jan 12, 2012AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEAD INJURIES AND A CRACKED STERNUM. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 800.

NHTSA ODI 10443581

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Working with the data? Download all 598 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Escape Gas verdict →