What 392 owners told NHTSA about the 2012 Fiat 500 Cabrio

2012 FIAT. CONSUMER WRITES IN REGARDS TO MANUAL TRANSAXLE CLUTCH PEDAL FAILURE. *LD THE CONSUMER STATED WHILE DRIVING THE CLUTCH FAILED, ALMOST CAUSING AN ACCIDENT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER WAS REIMBURSED FOR THE RECALL REPAIRS, BUT STATED THERE WERE REPAIR COSTS THAT STILL NEEDED TO BE REIMBURSED. *JS

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2012 FIAT 500C. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO A SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE FULL AMOUNT OF THE SAFETY RECALL REPAIR. *JS

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY PREMATURELY FAILED TWICE AND WAS REPLACED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THIS WAS A NORMAL ROUTINE REPAIR AND ADVISED THE CONTACT TO REPLACE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 FIAT 500. AFTER THE VEHICLE WAS PARKED IN THE GARAGE, IT FAILED TO RESTART. THE GEAR SHIFTER WAS PLACED IN PARK, BUT THE INDICATOR ON THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS STILL IN DRIVE. THE CONTACT READ THE OWNER'S MANUAL, WHICH INSTRUCTED TO RELEASE THE GEAR SHIFTER TO TAKE IT OUT OF PARK. THE GEAR SHIFTER WAS PLACED IN PARK, BUT THE INDICATOR DISPLAYED THAT THE VEHICLE WAS IN DRIVE. AFTER THE CONTACT EXITED THE VEHICLE, HE NOTICED THAT IT MOVED A LITTLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE CHECK TRANSMISSION, CHECK ENGINE, AND ESC WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE FELT SLUGGISH WHILE DRIVING AND AN UNKNOWN ODOR WAS DETECTED IN THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FAILURE CODES. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED LATER. THE VEHICLE WAS TAKEN TO RON LEWIS CHRYSLER DODGE JEEP RAM FIAT CRANBERRY (21145 US-19, CRANBERRY TWP, PA 16066 (724) 452-4040), BUT THE FAILURE STILL COULD NOT BE DETERMINED OR DUPLICATED. THE THIRD TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSIS STILL COULD NOT BE MADE; HOWEVER, FOUR SPARK PLUGS AND THE NUMBER ONE COIL WERE CHANGED BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 38 MPH, THE SHIFTER BECAME STUCK AND THE CLUTCH PEDAL FRACTURED. THE CONTACT STATED THAT THE CLUTCH PEDAL BECAME STUCK IN THIRD GEAR AND THAT A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO LARRY H MILLER ALFA ROMEO AND FIAT TUCSON OF TUCSON, ARIZONA (1000 W WETMORE ROAD) WHERE THE CLUTCH PEDAL ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.

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TL* THE CONTACT OWNS A 2012 FIAT 500 BEING HAULED BY A 2006 DODGE SPRINTER 2500. WHILE THE FIAT WAS BEING TOWED, THE GEAR INDEPENDENTLY SHIFTED FROM NEUTRAL INTO DRIVE. THE FAILURE CAUSED SUBSTANTIAL ENGINE DAMAGE. THE VEHICLE WAS INCLUDED IN, BUT THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE DEALER (SCHMELZ COUNTRYSIDE FIAT, 1178 MN-36, MAPLEWOOD, MN 55109, (651) 484-8441) WAS NOTIFIED OF THE FAILURE AND WAS INSPECTING THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE, AFFECTING THE ENGINE ASSOCIATED WITH THE POWER TRAIN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER TO BE SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 31,433. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE FAULTY DID NOT ALLOW THE TRANSMISSION TO DISENGAGE. UPDATED 7/20/18*JB *TR

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I CALLED FIAT 800-992-1997 I ASKED ABOUT THE RECALL ON MY VEHICLE FOR THE 100TH TIME THEY TOLD ME THAT I WOULD NEED TO TAKE MY VIN # [XXX] IN FOR A DIAGNOSTIC BEFORE I COULD GET THE RECALL FIXED FOR MY CLUTCH I TOLD FIAT I DON'T HAVE THE MONEY TO PAY FOR A DIAGNOSTIC AND I WOULD HAVE TO SAVE UP SO IT WILL TAKE ANOTHER YEAR FOR ME TO HAVE THE RECALL COMPLETE SO I WILL JUST KEEP MY CAR HERE AT HOME AN CHOOSE NOT TO DRIVE IT I WILL RENT CARS INSTEAD ALSO THE CAR CAN NOT BE BOUGHT TRANSFERRED OR SOLD WITH OUT THE COMPLETED RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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TL* THE CONTACT OWNS A 2012 FIAT 500 ABARTH. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFTER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE IN REVERSE. ON MULTIPLE OCCASIONS, THE GEAR SHIFTER FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED ALFA ROMEO FIAT OF WICHITA (7525 E KELLOGG DR, WICHITA, KS 67207 (316) 618-2191) WHERE THE DEALER CONFIRMED THAT THERE WAS NO CURRENT WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,870.

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AS I WAS PULLING INTO THE DRIVEWAY ON 09-08-2017, I PUSHED IN THE CLUTCH TO GET READY TO STOP. I FELT THE CAR CONTINUE PUSHING FORWARD DESPITE HAVING THE CLUTCH PEDAL IN AND APPLYING THE BRAKES. THE TRANSMISSION WOULD NOT COME OUT OF GEAR. THE CAR DIED AS I APPLIED MORE FORCE TO THE BRAKES, RESULTING IN THE CAR STOPPING SEVERAL FEET FURTHER THAN MY INTENDED PARKING SPOT. THIS IS A SUDDEN UNEXPECTED FAILURE OF THE CLUTCH. I BELIEVE THIS FAILURE IS RELATED TO NHTSA CAMPAIGN 16V302000 RECALL. "THE CLUTCH DIAPHRAGM SPRING MAY FRACTURE AND FAIL, CAUSING INABILITY TO SWITCH GEARS." RECALL S34 WHICH ENTAILS INSTALLING A CLUTCH PEDAL LIMITER AND CLUTCH PEDAL SWITCH WAS PERFORMED ON THIS VEHICLE ON JAN-26-2017 AT THE CORWIN FIAT DEALERSHIP IN SPRINGFIELD MO AT 61202 MILES. YESTERDAY 09-08-2017 WITH 70644 MILES THE CLUTCH FAILED SUDDENLY WITHOUT WARNING. I HAVE NOT TAKEN IT TO A GARAGE YET FOR DIAGNOSIS.

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STUCK IN PARK - MUST PUSH RELEASE BUTTON EACH TIME TO BE ABLE TO DRIVE

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MY FIAT 500 MANUAL TRANMISSION WOULD NOT GO INTO GEAR WHEN I WAS ON THE HIGHWAY THERE IS A PROBLEM WITH CLUTCH DIAPHRAGM SPRING CAUSEINGTHE CAR NOT TO SHIFT THE RECALL WASTO REPLACE THE CLUTCH PEDAL OVER TRAVEL I TOLD THE FIAT DEALER THEY SHOULD CHECK THE CLUTCH FIRST TO SEE IF THERE WAS ANY DAMAGE NOW MY CLUTCH WENT THE CAR GIVES YOU NO SIGN WHEN ITS GOING TO FAIL VERY DANGEROUS CAR WAS IN MOTION WHEN IN HAPPEND

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SUNSET FIAT OF SARASOTA 7641 TAMIAMI TRAIL, SARASOTA FL 34231) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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MY 2012 FIAT 500 WITH 36,298 MILES ON OD HAD CLUTCH FAILURE. I RECEIVED S34 RECALL FROM FIAT AND HAD RECALL WORK COMPLETE. I WAS TOLD THAT THE RECALLED PART COULD CAUSE WEAR ON CLUTCH PLATE AND THAT THE RECALL WAS CORRECTING THE ISSUE. THREE WEEKS LATER, I WAS AT A STOP LIGHT AND THE CLUTCH FELT FUNNY AND TRANSMISSION WAS STUCK IN FIRST GEAR. CAR WAS TOWED TO DEALER AND DIAGNOSTIC STATES THAT BEARING-CLUTCH RELEASE AND DISC & PRESSURE PLATE NEED REPLACEMENT. I WAS TOLD THAT THE RECALL HAD NO BEARING ON THE CLUTCH FAILURE..."IT'S NORMAL WEAR AND TEAR LIKE BRAKE PADS AND TIRES." I HAVE SPOKEN WITH MY SERVICE REP AND FIAT CUSTOMER SERVICE. I HAVE REPEATEDLY BEEN TOLD THE FAILURE IS A "WEAR AND TEAR ISSUE". I HAVE REPEATEDLY STATED THAT I UNDERSTAND THIS, BUT THE RECALLED PART WAS SAID BY BOTH THE SERVICE PROVIDER AND FIAT, TO CAUSE WEAR ON COMPONENT (WEAR AND TEAR) PARTS OF THE CLUTCH. I MAINTAIN THAT THE FAULTY PART HAS ACCELERATED WEAR AND TEAR ON THE CLUTCH ASSEMBLY AND THAT THE REPLACEMENT OF THE CLUTCH SHOULD BE COVERED BY FIAT. FIAT CUSTOMER SERVICE STATES THEY ARE INVESTIGATING MY CLAIM BUT I HAVE NOT HEARD BACK FROM THEM. AT THIS TIME, I AM HAVING TO PAY FOR THE $1200 REPAIR WHICH SEEMS TO HAVE BEEN CAUSED BY ACCELERATED WEAR AND TEAR DUE TO A DEFECTIVE, RECALLED PART. PLEASE ADVISE.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH COVER DIAPHRAGM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE VEHICLE DUE TO FATIGUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT SHE WOULD BE CONTACTED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 60,100.

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CLUTCH WEAR SEEMS TO BE EXCESSIVE FOR MILEAGE (25K) ON VEHICLE. CLUTCH IS SLIPPING AND PRESSURE PLATE, FORK, BEARING AND RELATED COMPONENTS ARE FAILING. ENGAGEMENT POINT VERY HIGH UP IN PEDAL TRAVEL. SOMETIMES SHIFTER GETS STUCK IN GEAR AND VERY DIFFICULT TO SHIFT GEARS.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. THE VIN WAS NOT AVAILABLE.

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WHILE DRIVING IN TRAFFIC ON A CITY STREET AT 6:10 AM AND UPSHIFTING AT ABOUT 40 MPH THE CLUTCH DIAPHRAGM SPRING FRACTURED AND THE CLUTCH NO LONGER OPERATED, AND THE GEAR COULD NOT BE CHANGED WHILE ENGINE WAS RUNNING. MANAGED TO BRING CAR TO A STOP IN LEFT TURN LANE, GET CAR IN TO NEUTRAL AND PUSH IT ACROSS TWO LANES OF TRAFFIC TO A PARKING LOT SO I COULD BE OUT OF THE INTERSECTION SINCE IT WAS DARK. CAR HAD 25,583 MILES ON IT AT THE TIME OF THE FAILURE. FRICTION DISC STILL HAS PLENTY OF MATERIAL, PRESSURE PLATE SURFACE IS SMOOTH AND FREE OF DAMAGE, THROW-OUT BEARING IS INTACT AND ROTATES SMOOTHLY. CONDITION OF PARTS INDICATES MINIMAL WEAR AND TEAR ON CLUTCH AND SHOWS NO SIGNS OF ABUSE. I ACKNOWLEDGE THAT I HAD RECEIVED A RECALL NOTICE TO REPLACE THE CLUTCH PEDAL ASSEMBLY BUT HAD NOT YET HAD AN OPPORTUNITY TO HAVE THE RECALL WORK DONE. MY UNDERSTANDING IS THAT THE ORIGINAL CLUTCH PEDAL ASSEMBLY WAS ALLOWING TOO MUCH TRAVEL AND OPERATING THE CLUTCH DIAPHRAGM SPRING BEYOND ITS INTENDED RANGE OF MOTION, STRESSING IT TO A POINT OF FAILURE. REVISED PEDAL ASSEMBLY LIMITS TRAVEL TO PREVENT THIS. I AM CONCERNED ABOUT VEHICLES THAT HAVE HAD THE REVISED PEDAL ASSEMBLY INSTALLED BUT ARE OPERATING WITH THE ORIGINAL CLUTCH DIAPHRAGM SPRING THAT MAY HAVE ALREADY BEEN COMPROMISED AND COULD STILL FAIL WITHOUT WARNING.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *CN

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I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

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I WAS DRIVING HOME FROM WORK ON BIG TREE ROAD IN SOUTH DAYTONA FLORIDA AS I APPROACHED MY NEIGHBORHOOD I ATTEMPTED TO SHIFT GEARS AND WAS NOT ABLE TO ENGAGE OR DISENGAGE THE CLUTCH NOR COULD I SHIFT THE GEARS. I LOST CONTROL OF THE VEHICLE SO I BRAKED AND MANAGED TO DRIFT IN NEUTRAL TO MY DRIVEWAY AT MY HOME.

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ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYSLER DOGE JEEP AND THEIR STAFF....... HOWEVER THE RECALL WORK IS STILL INCOMPLETE BECAUSE KEN GARFF FIAT 198E 500S OF SALT LAKE CITY UTAH WILL NOT GIVE LARRY H MILLER PARTS.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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I HAVE HAD TROUBLE SHIFTING MY CAR INTO GEAR. I RECEIVED A RECALL NOTICE ON MY TRANS-AXLE CLUTCH PEDAL BUT WHEN I TRIED TO SCHEDULE AN APPOINTMENT FOR IT TO BE FIXED, ALL THE FIAT DEALERS IN MY AREA HAVE SAID THAT THEY ARE UNABLE TO FIX THE PROBLEM UNTIL THE LAST WEEK OF FEBRUARY OR EARLY MARCH. I WOULD LIKE A RENTAL CAR UNTIL MY CAR HAS BEEN FIXED AS IT IS A SAFETY CONCERN THAT I AM DRIVING MY CAR WITH THIS RECALL FOR SEVERAL MORE WEEKS. *TR

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DEALER WILL NOT CONFIRM A SERVICE APPOINTMENT FOR SA RECALL NUMBER16V-302, MANUFACTURER RECALL NUMBERS34 WHICH WAS ISSUED BACK IN MAY OF 2016. I ADVISED TONKIN FIAT THAT I AM AWARE THIS IS A SAFETY RELATED RECALL WHICH POSES A CRASH RISK. DEALER DID NOT RESPOND UNTIL I HAD SUBMITTED THREE REQUESTS FOR SERVICE. THEN, ONCE THEY DID RESPOND, THEY REFUSED TO SCHEDULE A SERVICE APPOINTMENT. PLEASE HELP.

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