What 392 owners told NHTSA about the 2012 Fiat 500 Cabrio

MY GEAR SHIFTER WIRE BROKEN TO THE POINT IT WOULD GETS STUCK IN DRIVE OR PARK OR REVERSE EVEN THOUGH I HAD SHIFTED TO A DIFFERENT POSITION. WHEN I WOULD TURN OFF MY CAR EVEN THOUGHT I PUT IT IN PARK IT STILL BELIEVED THAT IT WAS IN REVERSE AND WOULD ROLL.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACTED STATED THAT THE BRAKE LIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER AND ODOMETER LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CRISWELL FIAT, 88 BUREAU DR, GAITHERSBURG, MD, 20878), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

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ELECTRICAL ISSUES THROUGHOUT THE CAR CAUSING THE TRUNK TO NOT BE ABLE TO OPEN. CHECK ENGINE LIGHT, THEY'RE GOING TO HAVE TO CHANGE SPARK PLUGS AND IGNITION COIL. LIGHT BULBS IN MIDDLE CONSOLE ALL HAVE TO BE REPLACED. ENGINE AND AIR FILTERS

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SAFETY RECALL IS STILL NOT COMPLETE! CLUTCH SAFETY SWICTH

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I BOUGHT MY CAR IN OCTOBER OF 2016 I PAID $10,000 FOR IT IT HAD 56,000 MILES ON IT I BOUGHT IT BECAUSE I AM HANDICAPPED AND I NEED IT A SMALL CAR BUT ALSO ONE WHERE I COULD PUT A WALKER OR WHEELCHAIR IN WHICH I CANNOT BECAUSE THE WIRES ALL BROKE IN THE HAT FROM A MANUFACTURE DEFECT I HAD I JUST NOW WAS ABLE TO GET IT REPAIRED IT COST ME $430 AND THEN BECAUSE OF THE ELECTRICAL WIRES BEING BROKE THEY SHORTED OUT A COMPUTER SO THEY STILL DON'T WORK I STILL CANNOT OPEN MY HATCH AND GET INTO THE BACK OF MY CAR TO BE ABLE TO PUT A WALKER OR WHEELCHAIR IN AND I FEEL THAT THE MANUFACTURER NEEDS TO CORRECT THIS FOR ME FOR I'M DISABLED AND I DON'T HAVE THAT KIND OF MONEY I WOULDN'T HAVE BOUGHT THE CAR IF I KNOWN IT HAD THIS ISSUE IT IS NOT HANDICAP ACCESSIBLE AND IT ALSO THE CAR COULD HAVE CAUGHT FIRE IT IS ALL I WILL NOT PASS SAFETY INSPECTION BECAUSE OF THIS PLEASE HELP

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TIRE PRESSURE MONITOR DOES NOT FUNCTION OR RESET. THE CAR IS NOT ABLE TO MEASURE THE TIRE PRESSURE, IT STATES UNAVAILABLE. THE DEALERSHIP MECHANICS SAID TO RESET IT, BUT UPON DRIVING IT WOULD RESET.. HOWEVER, IT NEVER DID. THE DEALERSHIP SAID IT WAS NOT THEIR PROBLEM ALTHOUGH CAR WAS JUST PURCHASED WITHIN 2 WEEKS TO BE EXACT. THE MONITOR DOES NOT RECOGNIZE LOW OR HIGH PRESSURE ON TIRES, AND THE CAR IS NOT EQUIPPED WITH AN EMERGENCY TIRE. MECHANICS SAID IT WAS NORMAL FOR THIS YEAR CAR, AND WHILE SITTING WAITING FOR ANOTHER SERVICE, SEVERAL PEOPLE SEEM TO COMPLAIN FOR THE SAME ISSUE. MONITOR NOT WORKING, BUT EVERYONE WAS OFFERED TO BE RESET FOR A PRICE, WEBSITE DOES NOT HELP, MOPAR WILL NOT SET IT, AND THE MECHANICS WILL CHARGE, BUT THE RESET DOES NOT WORK NO MATTER WHAT YOU DO.

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I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

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ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYSLER DOGE JEEP AND THEIR STAFF....... HOWEVER THE RECALL WORK IS STILL INCOMPLETE BECAUSE KEN GARFF FIAT 198E 500S OF SALT LAKE CITY UTAH WILL NOT GIVE LARRY H MILLER PARTS.

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TAKATA RECALL - CHRYSLER OWNS FIAT AND I HAD A PROBLEM WITH MY AIR BAGS ON A 2012 FIAT. I WAS IN A SMALL FENDER BENDER. ALL AIR BAGS OPENED BUT ALL THE FRONT AIR BAGS RUPTURED. NO ONE ELSE WAS IN THE CAR WITH ME BUT THE SENSOR IN THE PASSENGER SEAT DID NOT KICK IN. ALL AIR BAGS DEPLOYED. I HAD INJURIES WHICH WERE A FRACTURED ELBOW, DISLOCATED MY ARM IN TWO PLACES. SINCE THEN I AM HAVING TROUBLE WITH MY SHOULDER, NECK, HEADACHES, AND MY BACK. I AM GOING TO THE DOCTORS AND PHYSICAL THERAPY. PLEASE GET BACK TO ME AS SOON AS POSSIBLE AS I AM GOING TO HIRE AN ATTORNEY TO SEE WHAT CAN BE DONE. MY INSURANCE COMPANY CONSIDER IT A TOTAL LOSS. *TR

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MY CAR [XXX] 2012 FIAT 500 POP 2 DOOR HATCHBACK HAS STILL NOT HAD THE SAFETY RECALL FIXED FIAT CHRYSLER IS IN CONTEMPT OF COURT BECAUSE MY RECALL HAS NOT BEEN FIXED IN A TIMELY MATTER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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I CAN NOT GET MY HEADLIGHTS TO SHUT OFF WHEN I CONTACT FIAT AT 888-242-6342 THEY TELL ME THAT IT IS SOME KIND OF UPDATING SOFTWARE CALLED FOLLOW ME 30. I KNOW FOR FACT THAT THIS VEHICLE DID NOT HAVE THIS SOFTWARE AVAILABLE FOR THE 2012 THAT SOFTWARE WAS ONLY USED ON VEHICLES IN 2010 AND FIAT DIDN'T HAVE 5 DEALERSHIPS IN THE ENTIRE UNITED STATES OF AMERICA IF THEY HAD ONE IN 2010. THE SOFTWARE FOLLOW ME WAS ONLY ON FOREIGN FIAT CARS ALSO I KEEP GETTING A LIGHT SAYING TIRE PRESSURE MONITORING IS UNAVAILABLE! WHEN I CALL FIAT I GET POOR CUSTOMER SERVICE I EVEN HAD A LADY CALL ME A CRIMINAL FOR GIVING MY WHOLE VIN # SHE STATED SHE NEEDED TO "MAKE SURE YOU DIDN'T JUST WALK BY THE VEHICLE AND GIVE A VIN # THAT YOU GOT FROM SOMETHING ELSE." I BELIEVE FIAT IS HACKING IN TO VEHICLES IN AN EFFORT TO GET CUSTOMERS TO BRING THE VEHICLES TO KEN GRAFF FIAT 198 E 500 SOUTH SALT LAKE CITY UTAH 84111. I REFUSE TO GO BACK TO THIS CAR DEALERSHIP BECAUSE THEY SEEM TO BE MORE CONCERNED WHITH WHEN AND WHERE I PURCHASED THE CAR AND IF I HAD A CAR NOTE FIAT TRIED TO PRETEND THAT THEY DIDNT HAVE PARTS AVALIBLE AND TO GET ME TO DRIVE A LOANER CAR. I OWN MY CAR! I DONT HAVE A CAR NOTE AND IT SEEMS TO BE ALOT OF FUNNY BUSINESS GOING ON IN REGARDS KEN GRAFF AND CHYSLER FIAT AURBUN HILLS REFUSES TO HELP WITH THE MATTER ALSO THE MILEGAGE SEEMS TO HAVE SLOWED DOWN A WHOLE LOT FOR EXAMPLE IF I DRIVE 20 MILES IT WILL ONLY SHOW 15. I WANT MY CAR TO WORK NOT BE A DANGER TO MY CHILD AND MYSELF MY CAR NOW HAS 176,000 MILES ON IT!

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MY FIAT HAS LESS THAN 36K MILES MY DRIVER'S SIDE DOOR HANDLE HAS BROKEN OFF AND HAS BEEN ON NATIONAL BACK ORDER FOR OVER A MONTH. I CAN NOT EVEN GET IT FIXED RIGHT NOW. ALSO MY STARTER DOES NOT WORK AND I HAVE TO POP START THE ENGINE AT THE MOMENT BECAUSE I CAN NOT ORDER THE STARTER TO REPLACE IT. THE CAR HAS LESS THAN 36K MILES

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STOPPED AT BANK TO WITHDRAW SOME CASH AND THE ALTERNATOR STARTED ON FIRE! HAD THE CAR TOWED TO MECHANIC TO REPAIR .

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, HALF OF THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE REVVED BUT THE VEHICLE FAILED TO START. THE IGNITION HAD TO BE TURNED TO THE OFF POSITION AND BACK ON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTED IDLE GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO REGISTER THE FUEL RANGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. ....UPDATED 08/29/16 *BF

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"TAKATA RECALL" MECHANICAL DEFECT HAS BEEN DETECTED. MY CAR WAS ON THE HIGHWAY WHEN SUDDENLY IT RANDOMLY BEGAN STATING TO "CHECK TRANSMISSION SEE HANDBOOK." I TOOK IT TO A FIAT DEALERSHIP IN WHICH I IMMEDIATELY ADVISED THEM OF THE DIAGNOSIS CODE P0741 HAD BEEN PROVIDED TO THEM AT DROP OFF BEFORE ANY WORK WAS PERFORMED - TONY (THE SERVICE ADVISOR) SAID THAT WAS NOT HELPFUL COULD MEAN ANYTHING. (DIAGNOSIS MEANS: TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE OR STUCK OFF) I WAS ADVISED NUMBERS LIES AND WAS TOLD I NEEDED A NEW TRANSMISSION. TURNS OUT THERE IS A FAULT IN THE WIRING OF THE SYSTEM AND COMPUTER WHICH IS NOW CAUSING CAR TO NOT STAY IN GEAR. I WANT TO RAISE ALL AWARENESS TO THIS ISSUE. ESPECIALLY SINCE THE PURCHASE OF THIS CAR (ONLY 58K IN MILEAGE) I HAVE HAD TO PERSONALLY REPLACE THE FOLLOWING: NUMBER OF RADIATOR REPAIRS: 2 SUNROOF: 1 TRANSMISSION: FAULTY MECHANICAL ERROR TOTAL TUNE UPS: 2 BRAKE INSTALLMENTS: 3 I WAS NOT MADE AWARE OF ANY PRIOR ISSUES BEFORE PURCHASE ALL ISSUES HAVE OCCURRED DUE TO MANUFACTURE NEGLIGENCE! NO ACCIDENTS HAVE OCCURRED. PLEASE ASSIST ME IN ANY WAY POSSIBLE.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT A LOW SPEED, THE INSTRUMENT CLUSTER, INCLUDING THE LIGHTS, GAUGES, AND METERS, FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT STATED THAT WITH MULTIPLE ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHEN PARKED, THE VEHICLE WAS NOT ABLE TO START AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SYSTEM HAD TO BE REPROGRAMMED. THE VEHICLE WAS SERVICED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,400.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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WITHIN SEVERAL WEEKS AFTER PURCHASE OF FIAT 500 WE ENCOUNTERED A PROBLEM STARTING THE ENGINE. UPON TURNING THE IGNITION KEY THE ENGINE RESPONDED WITH AN ELECTRICAL MOTOR WHINE BUT DID NOT START. AFTER SEVERAL REPEATED ATTEMPTS THE ENGINE WOULD START AND FUNCTION NORMALLY. GAS MILEAGE HAS NEVER BEEN AS HIGH WAS REPRESENTED IN SALES INFORMATION. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MULTIPLE TIMES FOR CORRECTION BUT THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. A COMPLAINT HAS BEEN LODGED WITH BOTH THE DEALER AND FIAT USA.

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WAS DRIVING ON THE FREEWAY AND THE CAR LOST POWER. ALL LIGHTS ON INDICATOR DASH WENT OFF. NO STEERING ABILITY AND LITTLE/NO CONTROL OF VEHICLE. FAILURE RESULTED IN A CRASH. NO AIRBAGS DEPLOYED EVEN THOUGH THERE WAS SIDE IMPACT TO BOTH SIDES AND FRONT END IMPACT. THE CAR WAS TOTALED.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE AND ALL THE WARNING LIGHTS FLICKERED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 3/13/15*CN THE CONSUMER STATED IN 2013 THE BATTERY WAS REPLACED UNDER WARRANTY. UPDATED 10/8/2015*JS

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AFTER A WEEK OF DRIVING THE CAR, I NOTICED THE TIME ON THE CLOCK WAS 10 MINUTES FAST. I RESET THE CLOCK AND THREE DAYS LATER, IT WAS 2 MINUTES FAST AGAIN. I REPEATEDLY ADJUSTED THE CLOCK EVERY WEEK FOR ABOUT 18 MONTHS. AFTER 8 MONTHS, I DECIDED TO LET IT CONTINUE TO RUN FAST TO SEE IF IT WOULD CONTINUE. ABOUT A MONTH AGO, IT GOT TO THE POINT THAT I HAD TO GO AHEAD AND RESET IT BECAUSE I NEVER REALLY KNEW WHAT TIME T WAS WITHOUT CHECKING MY PHONE. AT THAT POINT, THE CLOCK HAD NOT BEEN RESET FOR 6 MONTHS AND WAS 50 MINUTES FAST. VERY INCONVENIENT FOR THE DRIVER AND CAUSES A DISTRACTION JUST TO CHECK MY PHONE TO MAKE SURE I'M NOT LATE TO WORK OR AN APPOINTMENT. *TR

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DASH DISPLAYS TWO MPH - ONE GAUGE AND ONE DIGITAL. WHEN DRIVING AT 50MPH, BOTH DISPLAY 50MPH. WHEN DRIVING ANY SLOWER OR FASTER, THEY DO NOT MATCH. WHEN DRIVING THROUGH A SCHOOL ZONE, THE GAUGE SHOWS 20MPH WHILE THE DIGITAL SHOWS 23MPH. WHEN DRIVING ON THE HIGHWAY, DIGITAL WILL SHOW 65MPH AND GAUGE SHOWS 68-70. THE ONLY TIME THE TWO MATCH IS WHEN I DRIVE A STEADY 50MPH. GAUGE SHOWS SLOWER WHEN DRIVING BELOW 50MPH AND SHOWS FASTER WHEN DRIVING ABOUT 50MPH. *TR

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SINCE I PURCHASED MY 2012 FIAT 500 SPORT IN SEPTEMBER OF 2012 I HAVE HAD THIS ISSUE. OCCASIONALLY (ABOUT 4 TIMES A WEEK), THE CAR FAILS TO START. WHEN TURNING THE KEY IN THE IGNITION, THE CAR MAKES A NOISE AS IF IT IS GOING TO START BUT WINDS DOWN AND LOSES POWER. I TURN THE KEY BACK, WAIT ABOUT 5 SECONDS AND THE CAR WILL NORMALLY START. THIS HAPPENS ALL YEAR AROUND. I CONTACTED THE HOLT FIAT OF FORT WORTH WHERE THE CAR WAS PURCHASED AND TOOK IT IN TO BE LOOKED AT. THEY COULD NOT REPLICATE THE ISSUE. IT IS VERY RANDOM BUT HAPPENS VERY OFTEN. *TR

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I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE SHUT OFF AND DROPPED SPEED QUICKLY, WAS ADVISED BY THE DEALER THAT IT WAS AN ELECTRICAL SHORTAGE TO THE BATTERY AS THE CAR WAS BRAND NEW. TOOK THE VEHICLE BACK IN FOR REPAIR, AND IT HAS HAPPENED THREE MORE TIMES SINCE THAT OVER THE PAST TWO YEARS. TWO OF THOSE TIMES WERE ALSO ON THE HIGHWAY. THE MOST RECENT WAS LAST MONTH (SEPTEMBER 13, 2014) WHILE MAKING A U-TURN AT A LIGHT IN FRONT OF MOVING TRAFFIC THE CAR COMPLETELY SHUT OFF RIGHT AFTER MY TURN. LUCKILY, I WAS ABLE TO COAST TO THE SIDE AND THE CAR BEHIND ME SAW ME IN TIME TO STOP. *TR

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