What 394 owners told NHTSA about the 2012 Fiat 500 Abarth

I OWN A 2012 FIAT POP THAT I PURCHASED NEW ABOUT A YEAR AGO. ONE THING THAT DID NOT GO AWAY AND WAS EVER PRESENT AT ANY TIME WAS THE LIMP MODE FOR THE ENGINE OVER THE LAST FEW DAYS. RECYCLING DID NOT WORK TO CORRECT PROBLEM AND GAUGES WERE OUT. THE INDICATOR LIGHT ON PANEL SHOWED IN LIMP MODE WHEN IT WORKED. GAUGES KEPT GOING ON AND OFF SOMETIMES FOR SHORT PERIODS AND OTHER TIMES FOR LONGER PERIODS. ON 6/10/13 MY VEHICLE CAUGHT FIRE IN THE DASHBOARD. I WAS TRAVELING BACK FROM THE STORE IN LIMP MODE HOPING IT WOULD GO OUT BUT NEVER DID.I PARKED THE CAR IN FRONT OF MY DEVELOPMENT POOL AND WENT TO VISIT MY EMPLOYEE THERE. WITHIN ABOUT 5 MINUTES OR SO SHE SAID THAT MY LIGHTS WERE FLASHING. I CHECKED AND WENT TO THE VEHICLE. IT WAS ENGULFED WITH SMOKE AND A NASTY ELECTRICAL SMELL. FIRE DEPARTMENT CAME. I WAS TOLD THAT I HAD TO WAIT FOR THE FIRE INSPECTOR TO COME AND EXAMINE MY VEHICLE. HE CAME. BEGAN TEARING MY DASHBOARD APART TO FIND THE CAUSE OR SOURCE OF THE FIRE. IT WAS DETERMINED BY HIS KNOWLEDGE AND EXPERIENCE THAT THE BODY CONTROL UNIT HAD FAILED AND CAUSED THE FIRE. VEHICLE IS TOTALED. THE VEHICLE HAS ONLY ABOUT 4000 MILES ON IT. EARLIER THAT DAY BEFORE THE INCIDENT I HAD CALLED THE LOCAL FIAT DEALER. EXPLAINED THE PROBLEM OF THE GAUGES NOT WORKING, AND LIMP MODE, I ASKED IF IT WAS SAFE TO DRIVE AND HE SAID YES. AT THIS POINT I MADE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT HOPEFULLY THAT DAY. ONLY OPENING WAS NEXT DAY AT 2PM. I HAVE FILED AN INSURANCE CLAIM AND THE VEHICLE HAS BEEN TOWED AWAY. *TR

NHTSA ODI 10516179

TL* THE CONTACT OWNS A 2012 FIAT 500C. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO THE FRONT FENDER AND THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUSTAINED A MILD CONCUSSION. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

NHTSA ODI 10511307

A VEHICLE IN THE RIGHT LANE MADE A U-TURN, CROSSING THE LEFT LANE CAUSING THE FIAT TO T-BONE THE VEHICLE MAKING THE U-TURN. THE SEAT BELT DID NOT RESTRAIN THE FIAT DRIVER AND THE DRIVER CONTACTED THE STEERING WHEEL WITH ENOUGH FORCE TO CAUSE A SIGNIFICANT COMPRESSION INJURY TO THE STERNUM. THE DRIVER WAS TRANSPORTED BY EMS TO A HOSPITAL. THE VEHICLE COULD NOT BE DRIVEN AND SUFFERED NEARLY $13,000 DAMAGE. EARLIER IN THE DRIVE, THE FIAT 500 DRIVER HAD TO ROCK FORWARD AT AN ON-RAMP TO RELEASE THE SEAT BELT IN ORDER TO VIEW APPROACHING TRAFFIC VIA THE LEFT OUTSIDE MIRROR. APPARENTLY, THE SEAT BELT DOES NOT OR DID NOT REENGAGE AFTER THIS MOVEMENT LEAVING IT FREE AND THE DRIVER UNRESTRAINED. AIR BAGS DID NOT DEPLOY. *TR

NHTSA ODI 10508974

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN USING THE WINDOW SWITCH FOR THE WINDOW TO CLOSE UPWARD, THE WINDOW WOULD INSTEAD OPEN FARTHER AND TRAVEL DOWNWARD. WHEN THE WINDOW WAS ENGAGED TO BE OPENED, THE WINDOW WOULD INSTEAD TRAVEL UPWARD AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS BUILT TO OPERATE IN THE MANNER IN WHICH IT WAS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,000. *TR

NHTSA ODI 10504574

THE STEERING COLUMN, DOWN BY THE FLOOR SUCKED MY FLOOR MAT UP UNDER MY ACCELERATOR AND BRAKE PEDAL. I COULD NOT BRAKE, OR TURN THE STEERING WHEEL. *TR...UPDATED 06/28/13 *BF

NHTSA ODI 10500790

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN WATER PENETRATED THE REAR BRAKES, IT CAUSED THE BRAKES TO SEIZE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT 18,000.

NHTSA ODI 10498121

THE KEY FOB BUTTON IS NOT RECESSED. THIS MEANS THE IGNITION KEY OFTEN OPENS INTO MY POCKET JUST FROM NORMAL BODY MOVEMENT. IT STABS MY THIGH. THIS IS A VEHICLE SAFETY PROBLEM BECAUSE IT HAPPENS WHEN I AM DRIVING MY OTHER VEHICLE AND CAN BE EXTREMELY DISTRACTING. *TR

NHTSA ODI 10492227

MULTIPLE OCCASIONS, PROBABLY > 10 TIMES IN PAST TWO MONTHS. AT LOW STEADY SPEED, SUCH AS DRIVING IN A PARKING LOT, WHEN I LET UP ON GAS PEDAL, THE CAR DOES NOT SLOW DOWN IMMEDIATELY. ONE EXPECTS THE IMMEDIATE, SLIGHT FEELING OF DECELERATION ON THE BODY, BUT IT DOESN'T COME RIGHT AWAY. USUALLY IT LASTS ABOUT ONE SECOND. IT HAS LASTED UP TO THREE SECONDS. RECENTLY THIS HAPPENED WHILE DRIVING STEADILY AT 30MPH, I LET UP ON ACCELERATOR ENTERING A 20MPH ZONE, AND CAR DID NOT SLOW DOWN IMMEDIATELY. THIS WAS THE OCCASION IT TOOK 3 SECONDS. I HAVE BEEN PAYING ATTENTION TO THIS ISSUE RECENTLY BECAUSE IT HAPPENS SO MUCH. I HAVE NOT NOTICED THIS PROBLEM AT HIGH SPEED, SUCH AS EXPRESSWAY DRIVING. *TR

NHTSA ODI 10490078

PASSENGER SEAT DOES NOT SECURE TO UNDER CARRIAGE AFTER BEING LEANED FORWARD FOR ENTRY TO BACK SEAT. VIGOROUS MANIPULATION WILL EVENTUALLY SET IT, BUT IF NOT SET SUDDEN ACCELERATION WILL BRING SEAT FORCEFULLY AGAINST THE LEGS OF REAR PASSENGER. THIS OCCURRED TO US LAST YEAR. 3 SERVICE VISITS TO KIRKLAND, WA DEALERSHIP HAVE ALL RESULTED IN OUR BEING TOLD THAT THE SEATS ARE THE #1 COMPLAINT AND THAT THE OPERATION IS NORMAL. *TR

NHTSA ODI 10476768

TL* THE CONTACT OWNS A 2012 CHRYSLER FIAT 500. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD INDEPENDENTLY MOVE TO THE FULL MARK AND THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE HAD TO BE PLACED IN NEUTRAL IN ORDER TO GET IT TO RESTART. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE DEALER COULD NOT DETERMINE WHAT CAUSED THE FAILURE. THE DEALER STATED THEY WOULD NEED TO CONTACT THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 8,000.

NHTSA ODI 10470012

THE STEERING WHEEL MAKES A BAD NOISE WHEN TURNING THE WHEEL. I BROUGHT THE VEHICLE IN TO THE DEALERSHIP AND THEY VERIFIED THAT IT IS A DEFECTIVE STEERING COLUMN. THEY PUT PART ON ORDER. IT HAS BEEN A MONTH AND STILL NOT IN. I CALLED THE CORPORATE HEADQUARTERS AND THEY SAID THAT THEY WOULD TRY TO EXPEDITE THE PART. I EXPLAINED THAT I'VE BEEN WAITING FOR A MONTH NOW, AND THE DEALERSHIP SAID THEY WOULD CANCEL THE ORDER AND RE ORDER IT. WHAT DO I HAVE TO GET IN A CRASH FIRST AND WAIT ANOTHER MONTH? MAYBE HURT NOT ONLY MYSELF, BUT GOD FORBID OTHERS? PLEASE HELP. *TR

NHTSA ODI 10469643

THE AIRBAG FAILURE WARNING LIGHT HAS CONSISTENTLY ACTIVATED ON MY NEW FIAT SINCE I PURCHASED THE VEHICLE NEW. HAVE RETURNED THE CAR FOR SERVICE TO THE DEALER NUMEROUS TIMES REGARDING THIS ISSUE; MANY TIMES THE DEALER HAS INFORMED ME THAT THEY SHOW NO INDICATION OF THE AIRBAG FAILURE LIGHT BEING ACTIVATED. SINCE THEN, I HAVE TAKEN NUMEROUS PHOTOS WITH MY PHONE OF THE AIRBAG FAILURE WARNING LIGHT BEING TRIGGERED AS THE DEALER'S SERVICE DEPARTMENT SEEMED TO NEED MORE EVIDENCE OF THIS OCCURRENCE. HOWEVER, THE ISSUE HAS YET TO BE RESOLVED AND I AM SEEKING RESOLUTION THROUGH THE BETTER BUSINESS BUREAU. *JS

NHTSA ODI 10458413

BODY SEAMS LEFT OPEN/UNWELDED DURING MANUFACTURING CAUSING WATER LEAKS AND ELECTRICAL PROBLEMS AFFECTING BRAKES, LIGHTING, RESTRAINT SYSTEMS, POWER DOOR LOCKS, WINDOWS, MIRRORS, ABS, ESP, HILL START ASSIST, ETC. OPEN/UNWELDED AREAS ALSO WEREN'T PAINTED DURING MANUFACTURING. IMPROPER REPAIRS PERFORMED. "SEALANT" APPLIED TO CLOSE SEAMS THAT SHOULD HAVE BEEN WELDED. PURCHASED 12/22/2011. FOUND INTERIOR WET ON 12/25/2011. RETURNED TO DEALER ON 01/02/2012. SPENT 21 DAYS IN THE SHOP. PROBLEM WAS FOUND TO BE, "NUMEROUS OPEN BODY SEAMS MEASURING OVER 10 INCHES LONG THAT WERE LEFT OPEN AND UNWELDED AND UNPAINTED DURING MANUFACTURING." CAR WAS RETURNED TO ME "REPAIRED" ON 1/23/2012. I IMMEDIATELY BEGAN EXPERIENCING NUMEROUS ELECTRICAL PROBLEMS. THEN, NOTICED THAT THE CAR WAS LEAKING, AGAIN, AND EVEN WORSE, ON 1/30/2012. CAR WAS NEVER REPAIRED/IMPROPERLY REPAIRED. INTERIOR VERY WET. ELECTRICAL PROBLEMS GETTING WORSE. PROBLEMS WITH BRAKES AND 'HILL START ASSIST'. FIAT WILL NOT RETURN MY CALLS. I'VE SENT LETTERS ASKING THAT THE CAR BE REPLACED. THE CAR IS UNSAFE TO DRIVE. *KB

NHTSA ODI 10446594

REALLY COLD MORNING, UPON STARTING, THE TPMS REPORTED THE LEFT FRONT TIRE LOW ON PRESSURE. AND TIRE LIGHT STAYED ON. I HAD ALL 4 TIRES CHECKED AND FILLED TO SPECS, CONTINENTAL TIRES, BUT THE TIRE LIGHT STAYED ON FOR THE NEXT DAY AND A HALF, WHEREIN I DROVE ABOUT 65 MILES, AND TURNED THE CAR ON/OFF NUMEROUS TIMES. (AT WORK, STORE, OVERNIGHT, ETC.) THE TIRE PLACE THAT I TOOK THE CAR TOO TO HAVE THE AIR CHECKED, WAS UNABLE TO DETERMINE HOW TO RESET THE TPMS. THERE WAS NOTHING OUT ABOUT THIS CAR YET. (FYI, YOU CAN USE A CHRYSLER RESET UNIT) THE TIRE LIGHT FINALLY WENT OUT THE NEXT DAY ON IT'S OWN ON THE WAY HOME FROM WORK. WENT TO THE FIAT DEALERSHIP A FEW DAYS LATER TO FIND OUT HOW TO RESET THE TPMS IF/WHEN IT HAPPENS AGAIN. THE SERVICE MANAGER CHECKED IT OUT. LET AIR OUT UNTIL THE LIGHT CAME ON, THEN FILLED IT TO THE CORRECT PRESSURE, THEN DROVE IT ABOUT 50 FEET, AND THE TPMS LIGHT RESET ITSELF. SO, THE SYSTEM APPEARS TO OPERATING PROPERLY NOW AFTER WHAT I HAD OBSERVED. WILL WATCH TO SEE IF IT BECOMES A PROBLEM. *TR

NHTSA ODI 10443976

HEAVY MOISTURE APPEARS ON THE INSIDE OF THE WINDSHIELD AFTER CAR COOLS. COULD LEAD TO DAMAGE TO ELECTRICAL COMPONENTS. *TR

NHTSA ODI 10442004

I'D PULLED OVER IN A PARKING LOT TO TAKE A PHONE CALL (BLUETOOTH RECEPTION WAS STATIC-Y), AND WAS SITTING WITH MY FOOT RESTING ON THE BRAKE PEDAL. I FELT A KICK UNDER MY FOOT, TURNED THE ENGINE OFF AND REMOVED MY FOOT FROM THE BRAKE AS I COMPLETED THE CALL. WHEN I STARTED THE CAR AND PULLED TO THE EDGE OF THE LOT'S EXIT, I OF COURSE STEPPED ON THE BRAKE TO STOP AND CHECK FOR TRAFFIC, BUT THE BRAKE PEDAL WAS STUCK AND I ROLLED INTO THE STREET. I HOPE I USED THE HANDBRAKE TO STOP THE CAR, ALTHOUGH I REALLY DON'T REMEMBER. I DID REVERSE BACK INTO THE PARKING LOT, USING THE SLIGHT SLOPE OF THE DRIVEWAY TO ENSURE I COULD STOP ONCE OUT OF THE STREET. THE CAR WAS TOWED TO THE DEALER. IT'S PROBABLY UNRELATED, BUT THE VOICE RECOGNITION SYSTEM WAS WORKING SPORADICALLY THAT SAME MORNING. *KB

NHTSA ODI 10441958

CAR WAS STALLING AND SHUTTING OFF. HAD MY DAUGHTER IN THE CAR. COULDN'T START THE CAR AFTER 3 ATTEMPTS. THEN AFTER WAITING A GOOD 3 MINUTES STARTED THE CAR AND REVVED THE ENGINE AT 4000 RPM AND EVERYTHING SEEMED BACK TO NORMAL. DEALER HASN'T BEEN ABLE TO DUPLICATE. *TR

NHTSA ODI 10434217

AXLE IS MAKING CRACKING NOISES AND DEALER SAID THEY CAN'T DUPLICATE AFTER 2 ATTEMPTS. NOISE IS GETTING LOUDER. FIRST STARTED AT 600 MILES. SAFETY ISSUE. *TR

NHTSA ODI 10434222

THIS VEHICLE WAS RECENTLY AWARDED AN IIHS TOP PICK SAFETY AWARD, BUT ONLY FOR VEHICLES MANUFACTURED AFTER JULY, 2011, WHEN FIAT REDESIGNED THE SEATS FOR BETTER SIDE-IMPACT PROTECTION. I OWN A FIAT 500 MANUFACTURED BEFORE JULY, SO CLEARLY MY CAR IS NOT AS SAFE AS THOSE BUILT AFTERWARD. CAN NHTSA INVESTIGATE AND POSSIBLY FORCE FIAT TO RECALL THE EARLY VEHICLES TO INSTALL THE SAFER SEATS? FROM MY DEALINGS WITH THEM ON SIMPLE, LITTLE THINGS I'M CONFIDENT THEY WOULDN'T VOLUNTEER TO DO IT ON THEIR OWN. *TR

NHTSA ODI 10433468