What 394 owners told NHTSA about the 2012 Fiat 500 Abarth Cabrio

AS I WAS PULLING INTO THE DRIVEWAY ON 09-08-2017, I PUSHED IN THE CLUTCH TO GET READY TO STOP. I FELT THE CAR CONTINUE PUSHING FORWARD DESPITE HAVING THE CLUTCH PEDAL IN AND APPLYING THE BRAKES. THE TRANSMISSION WOULD NOT COME OUT OF GEAR. THE CAR DIED AS I APPLIED MORE FORCE TO THE BRAKES, RESULTING IN THE CAR STOPPING SEVERAL FEET FURTHER THAN MY INTENDED PARKING SPOT. THIS IS A SUDDEN UNEXPECTED FAILURE OF THE CLUTCH. I BELIEVE THIS FAILURE IS RELATED TO NHTSA CAMPAIGN 16V302000 RECALL. "THE CLUTCH DIAPHRAGM SPRING MAY FRACTURE AND FAIL, CAUSING INABILITY TO SWITCH GEARS." RECALL S34 WHICH ENTAILS INSTALLING A CLUTCH PEDAL LIMITER AND CLUTCH PEDAL SWITCH WAS PERFORMED ON THIS VEHICLE ON JAN-26-2017 AT THE CORWIN FIAT DEALERSHIP IN SPRINGFIELD MO AT 61202 MILES. YESTERDAY 09-08-2017 WITH 70644 MILES THE CLUTCH FAILED SUDDENLY WITHOUT WARNING. I HAVE NOT TAKEN IT TO A GARAGE YET FOR DIAGNOSIS.

NHTSA ODI 11022431

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (FIAT OF FREEMONT IN FREEMONT, CA) WHO WAS UNABLE DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO NORMANDIN FIAT IN SAN JOSE WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY DUE TO A FAILING MAIN BEARING AND A CRANKSHAFT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 2,000.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACTED STATED THAT THE BRAKE LIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER AND ODOMETER LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CRISWELL FIAT, 88 BUREAU DR, GAITHERSBURG, MD, 20878), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

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ELECTRICAL ISSUES THROUGHOUT THE CAR CAUSING THE TRUNK TO NOT BE ABLE TO OPEN. CHECK ENGINE LIGHT, THEY'RE GOING TO HAVE TO CHANGE SPARK PLUGS AND IGNITION COIL. LIGHT BULBS IN MIDDLE CONSOLE ALL HAVE TO BE REPLACED. ENGINE AND AIR FILTERS

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SAFETY RECALL IS STILL NOT COMPLETE! CLUTCH SAFETY SWICTH

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STUCK IN PARK - MUST PUSH RELEASE BUTTON EACH TIME TO BE ABLE TO DRIVE

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I BOUGHT MY CAR IN OCTOBER OF 2016 I PAID $10,000 FOR IT IT HAD 56,000 MILES ON IT I BOUGHT IT BECAUSE I AM HANDICAPPED AND I NEED IT A SMALL CAR BUT ALSO ONE WHERE I COULD PUT A WALKER OR WHEELCHAIR IN WHICH I CANNOT BECAUSE THE WIRES ALL BROKE IN THE HAT FROM A MANUFACTURE DEFECT I HAD I JUST NOW WAS ABLE TO GET IT REPAIRED IT COST ME $430 AND THEN BECAUSE OF THE ELECTRICAL WIRES BEING BROKE THEY SHORTED OUT A COMPUTER SO THEY STILL DON'T WORK I STILL CANNOT OPEN MY HATCH AND GET INTO THE BACK OF MY CAR TO BE ABLE TO PUT A WALKER OR WHEELCHAIR IN AND I FEEL THAT THE MANUFACTURER NEEDS TO CORRECT THIS FOR ME FOR I'M DISABLED AND I DON'T HAVE THAT KIND OF MONEY I WOULDN'T HAVE BOUGHT THE CAR IF I KNOWN IT HAD THIS ISSUE IT IS NOT HANDICAP ACCESSIBLE AND IT ALSO THE CAR COULD HAVE CAUGHT FIRE IT IS ALL I WILL NOT PASS SAFETY INSPECTION BECAUSE OF THIS PLEASE HELP

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE PANORAMIC ROOF SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A HOLE IN THE SUN ROOF AFTERWARDS. SCOTTSDALE FIAT OF SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND A SERVICE WORKER EXPLAINED THAT THE FAILURE WAS A COMMON OCCURRENCE IN THESE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

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MY FIAT 500 MANUAL TRANMISSION WOULD NOT GO INTO GEAR WHEN I WAS ON THE HIGHWAY THERE IS A PROBLEM WITH CLUTCH DIAPHRAGM SPRING CAUSEINGTHE CAR NOT TO SHIFT THE RECALL WASTO REPLACE THE CLUTCH PEDAL OVER TRAVEL I TOLD THE FIAT DEALER THEY SHOULD CHECK THE CLUTCH FIRST TO SEE IF THERE WAS ANY DAMAGE NOW MY CLUTCH WENT THE CAR GIVES YOU NO SIGN WHEN ITS GOING TO FAIL VERY DANGEROUS CAR WAS IN MOTION WHEN IN HAPPEND

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PASSSENGER AIR BAGS CONSTANTLY WARNING ERROR AND DISABLING.

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HI, I HAVE HAD SEVERAL ISSUES WITH MY CAR WHICH HAVE HAD SEVERAL ATTEMPTS TO FIX. SAFETY CONCERNS REGARDING THE CRUISE CONTROL LOCKING UP ON MY VEHICLE, CONVERTIBLE TOP STILL NOT ADJUSTING AND BLOCKING LINE OF SIGHT IN THE BACK SO YOU CANNOT SEE WHAT IS BEHIND YOU WHILE DRIVING, AND START UP ISSUES WITH CAR NOT ALWAYS STARTING UP CORRECTLY, HAVING MISFIRES. THE CAR HAS ONLY BEEN WORKED ON THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AT THE FIAT OF VAN NUYS, CA. THE CAR HAS BEEN WORKED ON SEVERAL TIMES SINCE I FIRST PURCHASED IT BACK IN JAN OF 2013. I AM SEEKING OUT ANY HELP NECESSARY AS I HAVE HAD THESE SAFETY CONCERNS SINCE I FIRST GOT THE CAR TO NOW AND I AM FEEL VERY UNSAFE WITH THE WORK THAT HAS BEEN DONE AS WELL AS MY OWN SAFETY AS WELL AS OTHERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SUNSET FIAT OF SARASOTA 7641 TAMIAMI TRAIL, SARASOTA FL 34231) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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MY 2012 FIAT 500 WITH 36,298 MILES ON OD HAD CLUTCH FAILURE. I RECEIVED S34 RECALL FROM FIAT AND HAD RECALL WORK COMPLETE. I WAS TOLD THAT THE RECALLED PART COULD CAUSE WEAR ON CLUTCH PLATE AND THAT THE RECALL WAS CORRECTING THE ISSUE. THREE WEEKS LATER, I WAS AT A STOP LIGHT AND THE CLUTCH FELT FUNNY AND TRANSMISSION WAS STUCK IN FIRST GEAR. CAR WAS TOWED TO DEALER AND DIAGNOSTIC STATES THAT BEARING-CLUTCH RELEASE AND DISC & PRESSURE PLATE NEED REPLACEMENT. I WAS TOLD THAT THE RECALL HAD NO BEARING ON THE CLUTCH FAILURE..."IT'S NORMAL WEAR AND TEAR LIKE BRAKE PADS AND TIRES." I HAVE SPOKEN WITH MY SERVICE REP AND FIAT CUSTOMER SERVICE. I HAVE REPEATEDLY BEEN TOLD THE FAILURE IS A "WEAR AND TEAR ISSUE". I HAVE REPEATEDLY STATED THAT I UNDERSTAND THIS, BUT THE RECALLED PART WAS SAID BY BOTH THE SERVICE PROVIDER AND FIAT, TO CAUSE WEAR ON COMPONENT (WEAR AND TEAR) PARTS OF THE CLUTCH. I MAINTAIN THAT THE FAULTY PART HAS ACCELERATED WEAR AND TEAR ON THE CLUTCH ASSEMBLY AND THAT THE REPLACEMENT OF THE CLUTCH SHOULD BE COVERED BY FIAT. FIAT CUSTOMER SERVICE STATES THEY ARE INVESTIGATING MY CLAIM BUT I HAVE NOT HEARD BACK FROM THEM. AT THIS TIME, I AM HAVING TO PAY FOR THE $1200 REPAIR WHICH SEEMS TO HAVE BEEN CAUSED BY ACCELERATED WEAR AND TEAR DUE TO A DEFECTIVE, RECALLED PART. PLEASE ADVISE.

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"MANUAL TRANSAXLE CLUTCH PEDAL" THERE IS AN ONGOING RECALL THAT SINCE MAY 2016 HOWEVER PARTS WERE NOT AVAILABLE DEALER FINALLY INFORMED US PART WAS AVAILABLE AND SCHEDULED APPOINTMENT FOR 5/9/2017 AT 9AM. CAR WAS BEING DRIVEN TO APPOINTMENT WHEN CLUTCH FAILED TO DISENGAGE RESULTING IN CAR REARENDING CAR INFRONT OF IT AT SPEEDS BETWEEN 50 TO 60 MPH.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 25 MPH, THE CLUTCH PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH COVER DIAPHRAGM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPAIR THE VEHICLE DUE TO FATIGUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT SHE WOULD BE CONTACTED WHEN THE PART BECAME AVAILABLE. THE FAILURE MILEAGE WAS 60,100.

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CLUTCH WEAR SEEMS TO BE EXCESSIVE FOR MILEAGE (25K) ON VEHICLE. CLUTCH IS SLIPPING AND PRESSURE PLATE, FORK, BEARING AND RELATED COMPONENTS ARE FAILING. ENGAGEMENT POINT VERY HIGH UP IN PEDAL TRAVEL. SOMETIMES SHIFTER GETS STUCK IN GEAR AND VERY DIFFICULT TO SHIFT GEARS.

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TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. THE VIN WAS NOT AVAILABLE.

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WHILE DRIVING IN TRAFFIC ON A CITY STREET AT 6:10 AM AND UPSHIFTING AT ABOUT 40 MPH THE CLUTCH DIAPHRAGM SPRING FRACTURED AND THE CLUTCH NO LONGER OPERATED, AND THE GEAR COULD NOT BE CHANGED WHILE ENGINE WAS RUNNING. MANAGED TO BRING CAR TO A STOP IN LEFT TURN LANE, GET CAR IN TO NEUTRAL AND PUSH IT ACROSS TWO LANES OF TRAFFIC TO A PARKING LOT SO I COULD BE OUT OF THE INTERSECTION SINCE IT WAS DARK. CAR HAD 25,583 MILES ON IT AT THE TIME OF THE FAILURE. FRICTION DISC STILL HAS PLENTY OF MATERIAL, PRESSURE PLATE SURFACE IS SMOOTH AND FREE OF DAMAGE, THROW-OUT BEARING IS INTACT AND ROTATES SMOOTHLY. CONDITION OF PARTS INDICATES MINIMAL WEAR AND TEAR ON CLUTCH AND SHOWS NO SIGNS OF ABUSE. I ACKNOWLEDGE THAT I HAD RECEIVED A RECALL NOTICE TO REPLACE THE CLUTCH PEDAL ASSEMBLY BUT HAD NOT YET HAD AN OPPORTUNITY TO HAVE THE RECALL WORK DONE. MY UNDERSTANDING IS THAT THE ORIGINAL CLUTCH PEDAL ASSEMBLY WAS ALLOWING TOO MUCH TRAVEL AND OPERATING THE CLUTCH DIAPHRAGM SPRING BEYOND ITS INTENDED RANGE OF MOTION, STRESSING IT TO A POINT OF FAILURE. REVISED PEDAL ASSEMBLY LIMITS TRAVEL TO PREVENT THIS. I AM CONCERNED ABOUT VEHICLES THAT HAVE HAD THE REVISED PEDAL ASSEMBLY INSTALLED BUT ARE OPERATING WITH THE ORIGINAL CLUTCH DIAPHRAGM SPRING THAT MAY HAVE ALREADY BEEN COMPROMISED AND COULD STILL FAIL WITHOUT WARNING.

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TIRE PRESSURE MONITOR DOES NOT FUNCTION OR RESET. THE CAR IS NOT ABLE TO MEASURE THE TIRE PRESSURE, IT STATES UNAVAILABLE. THE DEALERSHIP MECHANICS SAID TO RESET IT, BUT UPON DRIVING IT WOULD RESET.. HOWEVER, IT NEVER DID. THE DEALERSHIP SAID IT WAS NOT THEIR PROBLEM ALTHOUGH CAR WAS JUST PURCHASED WITHIN 2 WEEKS TO BE EXACT. THE MONITOR DOES NOT RECOGNIZE LOW OR HIGH PRESSURE ON TIRES, AND THE CAR IS NOT EQUIPPED WITH AN EMERGENCY TIRE. MECHANICS SAID IT WAS NORMAL FOR THIS YEAR CAR, AND WHILE SITTING WAITING FOR ANOTHER SERVICE, SEVERAL PEOPLE SEEM TO COMPLAIN FOR THE SAME ISSUE. MONITOR NOT WORKING, BUT EVERYONE WAS OFFERED TO BE RESET FOR A PRICE, WEBSITE DOES NOT HELP, MOPAR WILL NOT SET IT, AND THE MECHANICS WILL CHARGE, BUT THE RESET DOES NOT WORK NO MATTER WHAT YOU DO.

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CAR IS VERY YOUNG, 24, 781 MILES AND TURNED IN BY PRIOR OWNER WITH 22,400'S MILES. AFTER CAR WAS SOLD WITH A RECALL, IT WAS NOTED IT ALSO SUFFERS FROM OIL LEAKING FROM THE REAR MAIN TRANSMITTION, PER MECHANIC IT AFFECTS BOTH THE TRANSMITION AND THE MOTOR, AND COULD CAUSE DEATH IF CAR RAN OUT OF OIL. LEAK PER SEVERAL INDEPENDENT MECHANICS IS TOO SOON FOR A FIAT WITH SO LITTLE MILES, AND A CAR THAT STILL OWNS THE ORIGINAL TIRES, WIPERS, AND STILL HAS THE SMELL FROM WHEN IT WAS NEW. CAR BY PRIOR OWNER WAS FOR VACATION, BUT CAR NOW LEAKS AND IT SEEMS MANY VEHICLES THIS YEAR MODEL HAVE THE SAME ISSUE PER BLOGS AND FIAT COMPLAINTS BLOGS, UNFORTUNATELY THE DEALER WONT FIX THE PROBLEM AND MECHANICS ARE IN SHOCK CAR WAS SOLD WITH A RECALL AND WHEN IT WAS SERVICED THEY TOO REFUSED TO WORK ON THE SEAL WAITING FOR THE CAR TO GO THROUGH THE BANK FIRST & HOPE FOR A WARRANTY TO PAY FOR THE LABOR AND PART, EVEN AFTER I OFFERED TO PAY FOR THE PART WHILE THEY WERE ALREADY IN THE CAR CHANGING. HOWERVER, THEY FAILED TO INFORM ME ABOUT THE ISSUE, UNTIL I GOT HOME WITH THE CAR. ISSUE IS LIFE THREATENING BY MECHANICS WORDS, AND ALL 4 DIFFERENT SHOPS DEMANDED I EITHER RETURN THE CAR TO THE DEALER OR DEMAND THEY FIX IT BEFORE I WOULD END UP DEAD OR IN AN ACCIDENT ON THE HIGHWAY. THIS ISSUE SHOULD NOT BE PART OF A YOUNG CAR, IT SHOULD NOT BE LEAKING FROM A SEAL, PARTICULARLY THE TRANSMITION MAIN REAR SEAL, WHICH PER MECHANIC IT TOO AFFECTS THE MOTOR AND THE T RANSMISSION ABILITY TO FUNCTION ON A MANUAL VEHICLE.

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TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *CN

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HUBCAPS EASILY FALL OFF WHILE ON FREEWAY AND WHEN TURNING. AT TIMES THE SEAT BELT DOESN'T FULLY RETRACT ITSELF, CAUSING IT TO BECOME LOOSE.

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I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

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ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.

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I WAS DRIVING HOME FROM WORK ON BIG TREE ROAD IN SOUTH DAYTONA FLORIDA AS I APPROACHED MY NEIGHBORHOOD I ATTEMPTED TO SHIFT GEARS AND WAS NOT ABLE TO ENGAGE OR DISENGAGE THE CLUTCH NOR COULD I SHIFT THE GEARS. I LOST CONTROL OF THE VEHICLE SO I BRAKED AND MANAGED TO DRIFT IN NEUTRAL TO MY DRIVEWAY AT MY HOME.

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