Feb 29, 2020Steering
ALL OF A SUDDEN MY POWER STEERING WENT OUT IT'S HARD TO STEER THE VEHICLE WHILE MAKING A LEFT TURN, ON A CITY STREET WITH A LOT OF TRAFFIC AND PEDESTRIANS. THE ROAD WAS DRY. NO INDICATIONS THAT THE CAR WAS HAVING AN ISSUE PRIOR TO THAT. I CHECKED THE POWER STEERING FLUID AND THE BELT I DON'T HEAR A SOUND. I'VE ASKED SEVERAL PEOPLE ABOUT THIS ISSUE AND A LOT OF PEOPLE HAVE REPORTED THIS AS BEING A PROBLEM WITH THE VEHICLE. I WAS IN THE MIDDLE OF A TURN AND THE POWER STEERING WENT OUT WHICH CAUSED ME TO ALMOST HIT THE CURB AND PEDESTRIANS ON THE SIDEWALK. THERE HAS TO BE A RESOLUTION BECAUSE THIS IS A PROBLEM NOT WITH JUST MY VEHICLE UP WITH MANY OTHERS. WHEN I BOUGHT THE VEHICLE I WAS TOLD THAT IT HAD A NEW POWER STEERING UNIT IN IT.
NHTSA ODI 11312288
Jan 27, 2020Electrical systemFire1 injury
TL* THE CONTACT OWNS 2012 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH THE VEHICLE STARTED TO EMIT SMOKE OUT OF THE CIGARETTE LIGHTER WITH A DIME LODGED IN THE HOLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY TO ATTEMPT TO EXTINGUISH THE FIRE. WITHIN A FEW MINUTES THE VEHICLE ENGULFED IN FLAMES, THE CONTACT ATTEMPTED TO POUR SODA ON THE FLAMES ALONG WITH A FIRE EXTINGUISHER TO NO AVAIL. HOWEVER THE FIRE DEPARTMENT WAS ABLE TO PUT OUT THE FLAMES. A FIRE REPORT WAS NOT TAKEN. THE VEHICLE WAS TOWED TO THE CONTACTS HOME THE VEHICLE WAS NOT TAKEN TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000 *TP *DT
NHTSA ODI 11302281
Dec 23, 2019Parking BrakeAirbagsEngine
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, THE EMERGENCY BRAKE WAS DEFECTIVE, AND THE VEHICLE OVERHEATED DUE TO AN ANTIFREEZE LEAK IN THE RADIATOR. THE CONTACT TOOK THE VEHICLE TO PREMIER CHRYSLER JEEP DODGE RAM FIAT (13000 I-10 SERVICE RD, NEW ORLEANS, LA 70128) WHERE THE EMERGENCY BRAKE WAS REPAIRED AND THE AIR BAG INDICATOR WAS TURNED OFF. THE CONTACT ATTEMPTED TO HAVE THE LEAK REPAIRED, BUT WAS INFORMED THAT HIS WARRANTY WOULD NOT BE HONORED. AFTER THE AIR BAG INDICATOR WAS TURNED OFF, IT CONTINUOUSLY ILLUMINATED AGAIN. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
NHTSA ODI 11290946
Dec 10, 2019Transmission & drivetrainVisibility & wipers
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND SHUT OFF. IN ADDITION, THE BATTERY, TRANSMISSION, AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE CONTACT ALSO HEARD CLICKING NOISES WHEN THE VEHICLE WAS STARTED. ALSO, THE DRIVER'S SIDE WINDOW DID NOT ROLL BACK UP IN THE RAIN. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED LANDMARK CHRYSLER DODGE JEEP RAM OF MORROW AT 770-968-4900 (LOCATED AT 6850 MOUNT ZION BLVD, MORROW, GA 30260) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
NHTSA ODI 11288219
Nov 15, 2019Airbags
AIR BAG ILLUMINATES INTERMITTENTLY. THIS IS A CLEAR INDICATOR OF A BREAK IN THE CIRCUIT. THE FACT IT COMES OFF AND ON LEADS ME TO BELIEVE IT IS A CONNECTION SOMEWHERE BEING JARRED. THE ISSUE SIMULATES THE ISSUES ALREADY ADDRESSED IN ANOTHER RECALL. HOWEVER, THE YEAR MODEL FALLS OUT OF THE RANGE BY ONE YEAR AS PREVIOUSLY CITED YEAR MODELS. I FEEL THIS NEEDS TO BE INVESTIGATED AND ADDRESSED TO EXTEND THE RECALL TO OTHER YEAR MODELS OF THE CHALLENGER MAKE. VEHICLE IS IN MOTION AND THE AIRBAG LIGHT ILLUMINATES INTERMITTENTLY WHEN TRAVELING. THIS HAS BEEN AN ONGOING ISSUE AND HAS BEEN AN ISSUE SINCE OWNING THE CAR. A PREVIOUS REPORT HAS GONE UN-INVESTIGATED.
NHTSA ODI 11280347
Oct 25, 2019Electrical system
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW OPERATED INDEPENDENTLY WITH OR WITHOUT THE KEY FOB IN THE VEHICLE. ALSO, THE VEHICLE SHUT OFF AND NEEDED TO BE JUMPSTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
NHTSA ODI 11270963
Oct 7, 2019
I WAS DRIVING HOME FROM WORK. MY 2012 DODGE CHALLENGER RT STALLED AND SHUT OFF. WHILE DRIVING 70 MPH ON THE INTERSTATE. I HAD THE CAR TOWED HOME. SENT TO THE DEALERSHIP. THEY DID DIAGNOSTIC TESTS. TOLD ME THE CAR HAD JUMPED TIMING. IN 2014 THERE WAS A RECALL ON THE TIMING CHAIN COMPONENTS. IT WAS REPAIRED IN 2017. NOW THEY ARE SAYING IT'S MY RESPONSIBILITY TO PAIR FOR REPAIRS. THE ENGINE IS POSSIBLY BLOWN. HOW IS THIS ON ME IF THE HAVE RECALLED THE PARTS. I'M NOT HARD ON MY VEHICLE. I WAS DRIVING IT LIKE NORMAL AND THE CAR QUIT OUT OF THE BLUE. NO WARNING LIGHTS. NOTHING JUST SHUT OFF. I STILL OWE LOTS OF MONEY ON THIS CAR. CAN'T DRIVE IT.
NHTSA ODI 11266901
Sep 25, 2019Brakes
DRIVING SOUTH BOUND ON THE I5 FREEWAY (ORANGE CO.) I HAD TO BREAK TO AVOID HITTING STOPPED TRAFFIC. WHEN I HIT MY BRAKE PEDAL, IT WENT TO THE FLOOR WITH NO BRAKING ACTION. I HAD TO DOWNSHIFT ALL THE WAY TO FIRST GEAR TO COME TO A STOP. THIS LASTED ABOUT 15 MINUTES. AFTERWARDS, THE BRAKE PEDAL WAS HARD AGAIN.
NHTSA ODI 11258058
Sep 12, 2019SteeringElectrical systemElectronic Stability Control (esc)
I INITIALLY GOT MY ALTERNATOR CHANGED BY MY OWN MECHANIC BEFORE THERE WAS ANY RECALL ON THE ALTERNATOR. THEN SOME TIME LAST YEAR 2018 I TOOK MY CAR IN FOR THE RECALL ON THE AIR BAGS. WHILE MY CAR WAS AT DODGE THEY NOTIFIED ME THAT THE RECALL ON MY ALTERNATOR STILL HADN'T BEEN CLEARED SINCE I NEVER CHANGED IT WITH DODGE SO I WAS LIKE WHAT THE HECK WHY NOT JUST GET A BRAND NEW ONE THROUGH DODGE THIS TIME WHILE THEY'RE REPAIRING WHATEVER NEEDED TO BE DONE WITH MY AIR BAGS. FAST FORWARD TO JULY OF 2019 I TOOK MY CAR IN TO DODGE DEALERSHIP FOR SOME SHAKING WHILE MY FOOT WAS ON THE BREAK AND FOR THE GEARS NOT PROPERLY SHIFTING. MY RPMS WERE GOING WAY TOO HIGH BEFORE THE NEXT GEAR WOULD SHIFT. SERVICE AT DEALERSHIP CLAIMED TO FIX THE ISSUE BUT I WAS BACK A WEEK LATER BECAUSE MY CHECK ENGINE LIGHT CAME BACK ON. AFTER LEAVING IT THERE ANOTHER SEVERAL DAYS THEY SAID THEY FOUND THE ACTUAL ISSUE SO NOW I SHOULDN'T BE HAVING ANY PROBLEMS. ( SOMETHING WAS MISFIRING , A COIL WAS CHANGED ETC.) NOW SEPT OF 2019 MY CAR DECIDED TO STOP ON ME WHILE DRIVING ON THE FREEWAY ALMOST KILLING ME. MY ENTIRE DASHBOARD WENT CRAZY CHECK ENGINE LIGHT WENT OFF, AIR BAGS LIGHT, STEERING WHEEL , NO KEY FOB DETECTED ALL WHILE LOOSING POWER. THANKFULLY I MADE IT OFF THE EXIST WITH JUST ENOUGH POWER TO GET TO A GAS STATION RIGHT OFF THE FREEWAY BEFORE MY CAR COMPLETELY TURNED OFF ON ME. I TOOK THE BATTERY TO GET CHECKED IT WAS COMPLETELY DEAD, RECHARGED IT CAR STARTED FINE THEN WENT BACK TO DOING THE EXACT SAME THING WITH WARNING SIGNS ALL OVER THE DASHBOARD AND LEAVING ME AGAIN. I BOUGHT A BRAND NEW BATTERY AND STILL WONT TURN ON. BEING THAT I EXPERIENCED SOMETHING SIMILAR THE FIRST TIME MY ALTERNATOR WENT OUT I AM PRETTY SURE THIS IS THE SAME EXACT THING. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT WILL BE TAKING IT BACK TO DEALER BUT I NO LONGER FEEL COMFORTABLE DRIVING THIS VEHICLE.
NHTSA ODI 11254881
Aug 23, 2019Engine
DEFECTIVE WATER PUMP HAD TO BE REPLACED 14,000 MILES.
NHTSA ODI 11246109
Aug 21, 2019EngineFire
TL* THE CONTACT OWNED A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND WOULD NOT ACCELERATE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SMOKE WAS DETECTED COMING FROM UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND FLAMES WERE DETECTED COMING FROM UNDER THE HOOD. A POLICE REPORT WAS NOT FILED BUT A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TOWED TO A RECOVERY TOW LOT WAITING TO BE DIAGNOSED BY THE VEHICLES INSURANCE COMPANY. THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
NHTSA ODI 11245469
Jun 26, 2019Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THERE WAS NO FAILURE UNTIL THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V634000 (AIR BAGS). WITHIN ONE WEEK OF ED VOYLES CHRYSLER DODGE JEEP RAM (789 COBB PKWY SE, MARIETTA, GA 30060, (844) 715-5921) SERVICING THE VEHICLE, THE REPAIR FAILED. THE DEALER REFUSED TO ASSIST, INDICATING THAT THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. IN ADDITION, THE AIR BAG INDICATOR FLASHED AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11222784
Jun 16, 2019Electrical system
DRIVERS SIDE WINDOW WOULD NOT ROLL DOWN UPON OPENING DOOR CAUSING WINDOW TO BE ON THE OUTSIDE OF WEATHER STRIPPING WHEN CLOSING DOOR. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND WHEN OPENING DRIVERS SIDE DOOR.
NHTSA ODI 11220401
May 22, 2019Electrical system
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALEY DODGE JEEP RAM (5400 S LABURNUM AVE, RICHMOND, VA 23231, (804) 663-5337) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11209223
May 6, 2019Engine
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHEN THE VEHICLE WAS STARTED, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFTERS WERE FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,033. *BF VONSUMER STATED THE CAR ENDED UP GOING TO GRAND JUNCTION DODGE DEALERSHIP FOR DIAGNOSE. THE DODGE CORP WAS NOTIFIED AND STATED THEY WERE LOOKING WRITE IT. IT COST ME $4,000 IN REPAIRS MECHAICS LOCKED MOTOR UP NUMEROUS TIMES BECAUSE THEY REFUSED TO CALL GAUNDAIN INTERLOCK FOR OVERRIDE CODE. TOOK FOUR MONTHS TO GET CAR BACK DUE TO NOT BEING ABLE TO OBTAIN PARTS AND THEN DODGE DEALERSHIP STATING MY ABS MODULE WAS ALSO BAD AND THEN THEY FRIED THE MAIN ECM IN MY CAR WHICH THEY HAD TO REPLACE. JACKARY GAURMEN (XXX)XXX-XXXX IS THE PERSON WHO WAS THE REP FOR DODGE ON THIS JOB. DODGE CORP IS SUPPOSED TO BE LOOKING INTO RECALL. THERE WERE A TOTAL OF 5 DODGES WITH THE LIFTER ISSUE IN GJ. ALONE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI 11205755
Apr 26, 2019Electrical system
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING AND WHEN THE VEHICLE WAS TURNED OFF, THE FRONT PASSENGER SIDE WINDOW WENT UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,900.
NHTSA ODI 11203991
Apr 6, 2019Electrical system
THE PASSENGER SIDE WINDOW KEEPS GOING UP AND DOWN EVEN WHEN THE CAR ISN'T RUNNING OR KEYS IN THE VEHICLE.
NHTSA ODI 11194363
Mar 30, 2019Electrical system
MY DRIVER SIDE WINDOW CONSTANTLY ROLLS UP AND DOWN AND IT DRAINS MY BATTERY IN MOMENTS. I DONT KNOW IF MY ALTERNATOR IS GOING BACK BECAUSE EVEN AFTER I REPLACED MY BATTERY 2 TIMES IT TAKES FOREVER TO JUMP MY CAR OFF. I DONT UNDERSTAND HOW A FAULTY WINDOW CAN CAUSE THIS
NHTSA ODI 11192605
Mar 20, 2019Electrical system
SUBJECT: DOOR SMART GLASS SELF CYCLING AND/OR BATTERY DRAIN THE DOOR SMART GLASS FEATURE CYCLES ON ITS OWN WHICH LEADS TO BATTERY DRAIN. THE CONDITION TYPICALLY OCCURS WHEN THE VEHICLE IS PARKED AND THE IGNITION KEY IS OFF. THIS CONDITION IS IDENTICAL TO THE EXACT SYMPTOMS IDENTIFIED ON THE 2011 MODEL. THIS ISSUE HAS BEEN IDENTIFIED ON CHRYSLER'S SERVICE BULLETIN CSN-M24 SMART GLASS SWITCH. THE SMART GLASS SWITCH ISSUE NEEDS TO BE RECALLED ON THE 2012 MODEL ASAP..!
NHTSA ODI 11190351
Mar 12, 2019Electrical system
DRIVERS SIDE WINDOW GOING UP/DOWN 1/4 INCH, WHEN CAR IS PARKED AND OFF, DRAINING BATTERY
NHTSA ODI 11186061
Mar 12, 2019SteeringElectrical system
BATTERY WAS REPLACED BECAUSE IT WENT DEAD. LOST POWER STEERING. WINDOWS GOING UP AND DOWN ON THEIR OWN RUNNING DOWN NEW BATTERY. FOUND FUSE THAT RUNS SIDE MIRRORS AND POWER STEERING TO BE GOOD BUT IS SHOWING THE FUSE BOX TO BE GROUNDING OUT WHEN FUSE IS REMOVED. I HAVE HEARD OF ALOT OF ISSUES WITH THE WINDOWS ON THIS CAR. NOBODY CAN SEEM TO LOCATE THE PROBLEM. THE CAR WAS SITTING STILL AND ENGINE NOT TURNED ON. IF I LEAVE WINDOWS OPEN, WEATHER DAMAGE IS DONE. DANGEROUS TO DRIVE WITHOUT POWER STEERING. AFRAID IT MIGHT CATCH ON FIRE DUE TO THE GROUNDING OUT. THERE ARE NO RECALLS REFERRING TO THIS ISSUE. WHY AND WHAT CAN I DO ABOUT GETTING THIS RESOLVED WHEN MECHANICS CAN'T FIND THE PROBLEM?
NHTSA ODI 11186147
Mar 6, 2019SuspensionBody & structureEngine
MY DOOR LATCH AND ALTERNATOR THAT ABOUT IT AND MY STRUTS
NHTSA ODI 11184702
Feb 23, 2019Seat belts
PASSENGER SEAT BELT KEEPS LOCKING UP WHEN DRIVING HAVE TO UNCLIP IT TO RELEASE
NHTSA ODI 11182126
Feb 15, 2019
ALTERNATOR WAS CHANGED ABOUT 2-3 MONTHS AND MY BATTERY KEEPS DYING I HAVE SO FAR BOUGHT 2 NEW BATTERIES. CAR BATTERY KEEPS DYING.
NHTSA ODI 11180387
Feb 11, 2019Electrical system
SMART GLASS SENSOR MALFUNCTION- GLASS KEEP GOING UP AND DOWN WHEN ENGINE OFF AND PARKED DRAINING BATTERY. THIS IS A COMMON ISSUE FOR 2012 AND ITS NOT LISTED ON RECALL
NHTSA ODI 11176259