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What 632 owners told NHTSA about the 2012 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (632)Crash / fire / injury (35)Electrical system (393)Engine (100)Fuel system (58)Transmission & drivetrain (35)Body & structure (33)Visibility & wipers (25)Brakes (22)Airbags (18)Lights (17)Steering (16)

1 of 632 complaints match · Lights · crash/fire/injury only · clear filters

Sep 20, 2018Electrical systemLightsDriver assistanceFire

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM, NAVIGATIONAL SYSTEM, AND THE REAR BACK UP CAMERA FAILED. A FEW WEEKS LATER, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (625 W KIMBERLY ROAD, DAVENPORT, IA 52806, (563) 391-8300) WHERE IT WAS DIAGNOSED THAT THE REAR BUMPER, MODULES, AND WIRING HARNESS CAUGHT FIRE DUE TO WATER EXPOSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CHRYSLER ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT DUE TO A MANUFACTURER DEFECT. THE MANUFACTURER PROVIDED CASE NUMBER: CAIR31876429. THE FAILURE MILEAGE WAS 83,000.

NHTSA ODI 11130303

Working with the data? Download all 632 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chrysler Town And Country verdict →