What 638 owners told NHTSA about the 2012 Chrysler 200

DEAR SIR/ MADAM: 11-08-15 A FIRE OCCURRED AT MY HOUSE WHICH WAS LOCATED AT [XXX], ON THE ABOVE DATE, I PARKED MY 2012 CHRYSLER 200 IN THE GARAGE AND WENT TO BED. APPROXIMATELY 45 MINUTES TO 1 HOUR AFTER RETIRING, I WAS AWAKENED BY A LOUD EXPLOSION AND MY NEIGHBORS BEATING ON MY FRONT DOOR TO AWAKEN ME AND MY 21 YEAR OLD GRANDSON. HE ALSO WAS SLEEPING IN ANOTHER BEDROOM. WHEN BOTH OF US ATTEMPTED TO ESCAPE FROM THE HOUSE THROUGH THE KITCHEN/GARAGE ENTRANCE, WE WERE MET MY HEAVY BELLOWING GREY AND BLACK SMOKE THAT PREVENTED OUR EXIT AND ALMOST OVERWHELMED US. SEVERAL MONTHS LATER, I AM YET SUFFERING FROM THE SHOCK AND EMOTIONAL TRAUMA. BECAUSE OF DEALING WITH FLASHBACKS, NIGHTMARES, INTERMITTENT WAVES OF NERVOUSNESS, DEEP SADNESS, FEELINGS OF GRIEF/LOSS, PERIODIC CONFUSION, DIGESTION ISSUES, AND NUMEROUS FINANCIAL CONCERNS, I AM IN PROFESSIONAL COUNSELING. I HAVE BEEN UNABLE TO WRITE THIS LETTER UNTIL NOW. EVEN NOW, A FRIEND IS ASSISTING ME WITH COMPLETING THIS COMMUNICATION. THIS IS THE SECOND CONTACT I HAVE HAD WITH YOUR CORPORATION. THE FIRST WAS THE MORNING AFTER THE FIRE, WHEN MY SON CALLED ON MY BEHALF FROM HIS CELL PHONE. HE WAS INFORMED THAT THERE WAS NO RECALL OF THIS PARTICULAR CHRYSLER 200, HOWEVER THERE WERE SOME KNOWN PROBLEMS WITH THE GAS TANK AND IGNITION SYSTEMS THAT WERE BUILT BETWEEN MARCH AND NOVEMBER OF 2012. PLEASE UNDERSTAND. I LOST MY HOUSE, 23 LONG YEARS' WORTH OF CHERISHED BELONGINGS, AND THE CAR I RECENTLY PURCHASED. I LOST EVERYTHING IN THE FIRE. I DECIDED THAT,I WOULD RATHER INITIALLY CONTACT CHRYSLER DIRECTLY. MY HOPE IS THAT CHRYSLER WILL UNDERSTAND THE GRAVITY OF THE SITUATION AND DO THE RIGHT THING WITHOUT GOING THROUGH EXPENSIVE ATTORNEYS. [XXX] HTTPS://ONEDRIVE.LIVE.COM/REDIR?RESID=CEBFB7D86D50E64D!750&AUTHKEY=!AALIPDBQWPWSZE8&ITHINT=FOLDER%2C INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10871613

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. ON A SEPARATE OCCASION, WHEN THE BRAKES WERE APPLIED AND THE GEAR WAS PLACED INTO PARK, THE VEHICLE ACCELERATED THROUGH A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO GEICO. THE FRONT END OF THE VEHICLE WAS REPLACED. THE DEALER DIAGNOSED THE BRAKES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 10871687

I AM AN OWNER OF A 2012 CHRYSLER 200 AND ON FEB. 1ST WHILE SITTING IN MY DRIVEWAY A FIRE STARTED IN THE INTERNAL. I CALLED CHRYSLER AND I RECEIVED A LETTER THAT THEY WILL NOT TAKE RESPONSIBILITY FOR ANY MANUFACTURING OR ASSEMBLY ERROR. A WEEK PRIOR BEFORE THE CAR CAUGHT ON FIRE THE HEAT WOULD ONLY WORK ON THE DRIVER SIDE. THIS VEHICLE IS NOT SAFE AND IT IS VERY DISTURBING THAT A COMPANY LIKE CHRYSLER WOULD NOT TAKE RESPONSIBILITY FOR AN UNSAFE VEHICLE.

NHTSA ODI 10839292

THERE IS AN AWFUL SMELL OF FUMES COMING THROUGH THE AIRVENTS INSIDE CAR. IT'S SO TERRIBLE THAT IT TAKES YOUR BREATH AWAY. WELL I FOUND OUT THERE IS A RECALL ON THIS BECAUSE IT HAS SOMETHING TO DO WITH THAC 7 HEATING SYSTEM. MOLD AND BACTERIA HAS SET UP AROUND THE HEATER CORE AND THE ANTIFREEZE HAS STARTED LOOKING LIKE THICK GLUE OR SOMETHING. NOW MY HEAT DOES NOT WORK CORRECTLY. THE SMELL THAT'S COMING THROUGH THE VENTS, WELL I HAD TO GO TO EMERGENCY ROOM BECAUSE I COULD NOT BREATH. THE SMELL SETTLES IN MY CLOTHES AND BY ME BREATHING IT IN, THE SMELL HAS SETTLED IN MY NOSTRILS. BY THE TIME I GET TO WORK ALL MY CLOTHES I HAVE ON SMELLS. WENT TO HOSPITAL BECAUSE IT HAS MADE ME SO SICK, MY YES BURN FROM THE SMELL.THIS IS DANGEROUS. THE MECHANIC I SAW SAID THE COMPARTMENT WHERE THE ANTIFREEZE IS NEEDS TO BE FLUSHED OUT AND THERMOSTAT REPLACED AND PROBABLY VALVE GASKETS AND THE HEATER CORE MAY BE STOP UP ALSO SINCE THE ANTIFREEZE WAS LIKE GLUE,THE FUMES FROM THE VENTS IS BAD IT CAN AFFECT YOUR RESPITORY SYSTEM AND YOUR BREATHING. LAKE KEOWEE CHRYSLER DODGE OF SENCA SC WAS CALLED ABOUT THIS PROBLEM. THEY SAID THEY NEEDED THE NUMBER FROM RECALL. WELL THIS LICENSE MECHANIC IS GOING TO TELL ME HOW TO HANDLE THIS PROBLEM. THIS HAS AFFECTED MY HEALTH AND IT ALSO AFFECTED MY HEATING SYSTEM. IT WILL NOT WORK. I HAVE TO PUT ON FACE MASK SO I WON'T HAVE TO SMELL THAT AWFUL FUME. I ALREADY SPOKEN TO AN ATTORNEY ABOUT THIS. *TR

NHTSA ODI 10672604