What 638 owners told NHTSA about the 2012 Chrysler 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE FAR ENOUGH WHEN DRIVING AT NIGHT. THE LIGHTS WOULD NOT ILLUMINATE ANY FARTHER THAT 20-25 FEET IN AHEAD. THE DEALER WAS NOTIFIED WHO ADJUSTED THE LIGHTS AND ADVISED THE CONTACT THAT THE FAILURE WAS A DESIGN FLAW WITH THE LIGHTNING AND NOTHING ELSE COULD BE DONE TO CORRECT IT. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEADLIGHTS WOULD NOT ILLUMINATE FROM THE SIDE WHEN DRIVING AT NIGHT. THE FAILURE WOULD AFFECT THE CONTACT'S VISIBILITY OF THE ROADWAY WHEN ATTEMPTING A TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ UPDATED 1/31/2013 *JS

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HEAD LAMP PROJECTION ON THE 2012 CHRYSLER 200 IS VERY LIMITED ON LOW BEAM (50 FEET) WHICH IS UNSAFE AND IS GOING TO CAUSE DEATH OR INJURY. THIS IS A DESIGN DEFECT AND CANNOT BE CORRECTED BY THE DEALER FOR WHICH 2 ATTEMPTS WERE MADE. IN ADDITION, THE MANUFACTURER WAS CONTACTED FOR CORRECTION. THEY STATED THE HEAD LAMPS OPERATE AS INTENDED AND THERE IS NOTHING TO BE DONE. EITHER THE VEHICLE MUST BE DRIVEN VERY SLOWLY SO THAT THE DRIVER CAN REACT TO THE LIMITED PROJECTION FIELD OR HIGH BEAMS MUST BE USED WHICH BLINDS THE ONCOMING TRAFFIC AND IS ILLEGAL IN MOST CONDITIONS. THERE IS A LID WHICH COVERS THE BULB HALF WAY ON LOW BEAM AND RETRACTS FULLY ON HIGH BEAM. THE LID RESTRICTS ADEQUATE PROJECTION AND ALSO RESTRICTS BEAM PROJECTION TO THE SIDES. THIS IS AN EXTREMELY UNSAFE VEHICLE IN THIS CONDITION FOR NIGHT TIME DRIVING AND SHOULD RECALLED FOR CORRECTION. THE DEALER HAS HAD NUMEROUS COMPLAINTS ON THIS MODEL, BUT SAYS THERE IS NOTHING THEY CAN DO SINCE THE MANUFACTURER WILL NOT ACKNOWLEDGE A PROBLEM. I HAVE READ NUMEROUS OTHER COMPLAINTS IN YOUR DATA BASE CONCERNING THE SAME PROBLEM AND HAVE SPOKEN TO OTHER OWNERS WHO ACKNOWLEDGE THE PROBLEM. NOT DRIVING THE CAR AT NIGHT OR DRIVING WITH HIGH BEAMS ON IS NOT THE ANSWER. PLEASE GET THE MANUFACTURER TO ACKNOWLEDGE AND FIX THE DESIGN DEFECT IMMEDIATELY.

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHEN DRIVING BETWEEN 16-22 MPH, THE VEHICLE WOULD HESITATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS CHANGING GEARS AS IT WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 2,000. THE CONSUMER STATED THE VERY DAY THEY PICKED THE VEHICLE UP, IT STALLED IN THE ENTRANCE WAY. THE DEALER CLAIMED, THE VEHICLE RAN OUT OF GAS. AS HER SON DROVE THE VEHICLE HOME, HE NOTICED WHEN COASTING AT LOW SPEEDS, THE VEHICLE WOULD KICK BACK. THE MECHANIC STATED THE JERK/KICK WAS FROM THE ENGINE SHIFTING GEARS. THE KICKING WOULD GO AWAY, WHEN THE ACCELERATOR PEDAL WAS PRESSED. WHEN HER SON TURNED THE STEERING WHEEL TO THE RIGHT AND THEN STRAIGHTENED IT OUT, BY TURNING THE WHEEL TO THE LEFT, THE STEERING WHEEL LOCKED UP. HE PUT THE VEHICLE IN PARK AND SHUT OFF THE ENGINE. HE TRIED TO RE-START THE VEHICLE SEVERAL TIMES, BUT THE ENGINE WOULD REV UP TIGHT UNTIL IT WAS ABOUT TO START, BUT WOULD IMMEDIATELY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY FOUND A CODE, BUT IT HAD NOTHING TO WITH THE PROBLEM, THAT WAS BEING EXPERIENCED. UPDATED 01/16/13

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CAR STARTED KICKING BACK, HAD TO ACCELERATE TO STOP THE KICKING. THEN WHILE PARKING THE STEERING WHEEL LOCKED UP AND ENGINE DIED. KEPT STARTING AND IT KEPT STALLING. *TR

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DROVE APPROXIMATELY 0.5 MILES WHEN THE ENGINE STARTED TO KICK BACK, DROVE ANOTHER 0.5 MILES AND AS I WAS PARKING THE CAR THE STEERING WHEEL LOCKED UP. PUT THE CAR INTO PARK AND TURNED OFF THE ENGINE. THE CAR WOULD NO LONGER START AS THE ENGINE WOULD REV RIGHT UP UNTIL THE ENGINE SHOULD FLIP OVER BUT THE CAR JUST SHUTS DOWN AT THAT POINT. WAITING FOR A TOW AT THIS POINT TO THE NEAREST DEALERSHIP. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS WITH THE LOW BEAM HEADLIGHTS ILLUMINATED, THE LIGHT WOULD ONLY PROJECT A FEW FEET AND THEN IT APPEARED THAT A CURTAIN CAME DOWN AS THE VISIBILITY BECAME LIMITED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ENTERED A RESIDENTIAL GARAGE AND NOTICED THAT THE LIGHTS PROJECTED AN IRREGULAR SHAPED LINE ON THE GARAGE WALL AND LIGHT ONLY APPEARED BELOW THE LINE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 700. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT LEG AND ANKLE AND ALSO SUFFERED FROM A CRACKED STERNUM. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO SAVAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND PLANNED TO LAUNCH AN INVESTIGATION IN REGARD TO THE FAULTY AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 850.

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DRIVING VEHICLE TO INVESTIGATE SYMPTOMS AND DURING REGULAR CASUAL DRIVING THE CAR STALLED, HYDRAULIC BRAKES WENT AND STEERING LOCKED WHILE SLOWING THROUGH A SCHOOL ZONE. I'M A CERTIFIED TECH WITH H-D, KAWASAKI, BMW, AND HAVE NEVER HAD A SERVICE MANAGER DENY A REQUEST THAT INVOLVED SERIOUS SYSTEMS LIKE THIS UNTIL TODAY. THAT IS WHY I'M FILING THIS COMPLAINT ON YOUR SITE, I WAS TOLD BY THE S.M. THAT THEY COULDN'T GET MY 29 DAY OLD 200 IN BEFORE NEXT WEEK MONDAY! THIS IS NOT A SAFE CAR, ANYONE READING THIS PLEASE DO NOT BUY THIS CAR!!!! MDM. *TR

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I WAS DRIVING MY NEW CHRYSLER 200 3.6L APPROXIMATELY 25-30 MPH PRESSED THE GAS PEDAL AND HAD NO RESPONSE. ENGINE WAS DEAD, THE STEERING LOCKED-UP CAUSING THE VEHICLE TO PULL RIGHT RUNNING OFF THE ROAD. FORTUNATELY, MY TWO CHILDREN AND MYSELF WERE NOT HARMED. I AM EXTREMELY DISAPPOINTED/ANGRY THAT MY CHILDREN WERE PUT INTO THIS SITUATION. I BELIEVE THIS IS A AN UNSAFE VEHICLE AND INVESTIGATION SHOULD TAKE PLACE. *TR

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THIS MODEL HAS A SUBSTANTIAL HEADLIGHT PROJECTION ISSUE. THE HEADLIGHTS (LOW BEAM) DO NOT PROJECT FAR ENOUGH TO ALLOW THE DRIVER TO MAINTAIN POSTED SPEED LIMITS. IN AREAS WHERE THERE IS NO STREET LIGHTING OR WHEN DRIVING IN RURAL OR UNFAMILIAR AREAS THIS IS EXTREMELY DANGEROUS AND YOU FIND YOU HAVE TO SLOW DOWN TO A CRAWL OR USE HIGH BEAMS - BOTH AN ISSUE WHEN OTHER CARS ARE PRESENT. I HAVE HAD OTHER PEOPLE DRIVE MY CAR TO VERIFY AND THE FIRST THING THEY SAY IS THAT IT'S DANGEROUS AND THEY WOULD NOT DRIVE THIS CAR AT NIGHT AND THEY WERE VERY UNCOMFORTABLE WITH THE WAY THE HEADLIGHTS PROJECTED TO THE POINT THEY THOUGHT THE LIGHTS WERE NOT FULLY ON. HAVE SEEN THIS ISSUE FROM OTHER OWNER BLOG ENTRIES. *TR

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I WAS DRIVING HOME FROM WORK AND I WAS COMING DOWN A SIDE STREET AND I SAW THIS U HAUL VAN GOING A HIGH RATE OF SPEED AT LEAST 35 - 40 MPH (THE POSTED SPEED IS 15 MPH) AND IT HIT ME ON THE PASSENGER SIDE AND PUSHED ME INTO A TREE AND WHILE HITTING THE TREE MY AIRBAGS DID NOT GO OFF AND I WAS HURTING AT THAT TIME, I WAS TAKEN TO THE NEAREST HOSPITAL AND RELEASED AND WHEN I WENT TO THE DEALER AND TOLD THEM WHAT WAS GOING ON THEY SAID ITS NOT THEIR PROBLEM THAT I WOULD HAVE TO TAKE IT UP WITH THE MANUFACTOR AND I DID, BUT LIKE USUSAL THEY SAID THEY DID NO WRONG THEIR CAR IS UP TO PAR BUT AS I READ ON THEIR WEBSITE THAT THE AIRBAG IS SUPPOSE TO GO OFF DURING A SIDE IMPACTED AND I AM VERY UPSET THAT THIS HAPPEN TO ME AND MY CAR HAS BEEN SITTING AND GETTING WORKED ON SINCE SEPT. 6, 2012 AND THERE WAS A PART TO MY CAR THAT WAS ON BACK ORDER WHICH I AM SHOCKED WHEN ITS A BRAND NEW CAR.I AM HAVING THE WORST TIME WITH THIS WHOLE THING AND IT SEEMS LIKE NO ONE CARES THAT I GOT HURT OR THAT I AM HAVING SO MANY PROBLEMS WITH THE CAR, THE INSURANCE AND MANY OTHER THINGS CAN SOME ONE PLEASE TAKE A LOOK INTO MY CASE AND HELP ME I CAN'T TAKE ANYMORE ...................... I CAN'T OR THERE ISN'T OR SORRY FOR YOUR INCONVIENCE I AM GOING CRAZY. *TR

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WHEN GOING INTO A STOP OR A SLOW DOWN, THE ENGINE STALLS; THIS IS NOW THE 3RD TIME CHRSYLER IS LOOKING INTO IT. CAR IS A 2012 CHRYSLER CONVERTIBLE S PURCHASED IN FEB OF 2012 W/ 100 MILES. 1ST. HAPPENED AT ~5K 2ND HAPPENED AT ~7K IN JULY 18,2012 3RD HAPPENED AT ~12K OCT 8TH, 2012 THIS LAST TIME THE CAR DIED ON MY 4 TIMES IN 5 MINUTES. DEALER WAS ABLE TO REPRODUCE THE ERROR. THEY ARE SAYING IT IS CAUSED BY A ASD(V) CIRCUIT IN WHICH THE RELAY IS BROKEN. 1ST TIME THEY REPROGRAMMED THE COMPUTER. 2ND TIME THEY REPLACED THE PART CONTAINING THE RELAY. 3RD IT IS THE RELAY AGAIN. IT IS A MAJOR SAFETY CONCERN AS I ALMOST GOT REAR ENDED BY A VAN THIS TIME AS I WAS MAKING A LEGAL U-TURN. *TR

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THIS CAR WAS BOUGHT FOR ADVERTISED MILES PER GALLON (MPG) WAS 31MPG, BUT ON THE HIGHWAY IT IS ONLY GETTING ABOUT 15MPG. THIS CAR IS EITHER DEFECTIVE OR CHRYSLER HAS EMBARKED ON MAJOR FALSE ADVERTISING OR FRAUD CAMPAIGN IN WHICH MILLIONS OF PEOPLE BOUGHT THIS CAR THINKING THEY WOULD GET 31MPG, BUT ARE PAYING TWICE AS MUCH IN GAS INSTEAD OF SAVING MONEY. IF YOU THINK YOU ARE GETTING 31MPG ON HIGHWAY, BUT ONLY GET 15MPG, THAT MEANS YOU RUN OUT OF GAS ON THE HIGHWAY AND AN ACCIDENT CAN OCCUR EITHER WHILE THE CAR IS SLOWING DOWN IN THE LANE, OR AFTER IT IS PUSHED INTO SHOULDER, WHICH IS STILL DANGEROUS. THERE ARE HUNDREDS OF REVIEWS ON THE INTERNET WITH SAME PROBLEM - NOT GETTING GAS MILEAGE. PLEASE FORCE CHRYSLER TO TAKE BACK THESE CARS BECAUSE IT IS EITHER FALSE ADVERTISING AND CONSUMER FRAUD FOR ADVERTISING 31MPG, OR DEFECTIVE FOR FAILING TO BE EFFICIENT WITH GAS MILEAGE SINCE THEY ARE NOT GETTING THE PERFORMANCE THESE CARS WERE SUPPOSEDLY MANUFACTURED & DESIGNED FOR. THERE ARE ALSO UNKNOWN PROBLEMS WITH TRANSMISSION AND ENGINE. I'M TAKING CAR TO DEALERSHIP TODAY TO INVESTIGATE/SERVICE, BUT I WAS TOLD BY THE SALES MANAGER, THEY WOULD NOT TAKE THE CAR BACK AND GIVE ME A NEW CAR. IT HAS ALL THESE PROBLEMS, COSTING ME MONEY AND POSSIBLE INJURY DUE TO THE PROSPECT OF RUNNING OUT OF GAS SO FREQUENTLY! THE GAS TANK SIZE IS 16.9 GALLONS, SO AT 31MPG, I SHOULD GET CLOSE TO 523 MILES, BUT WE ONLY GET ABOUT 250! WE FILL UP GAS TANK EVERY WEEK, AFTER ONLY DRIVING 36 MILES ROUNDTRIP TO/FROM WORK, MOSTLY ON HIGHWAY. I BELIEVE WE ARE BEING DEFRAUDED BY BEING SOLD DEFECTIVE CARS THAT DO NOT PERFORM AS ADVERTISED, AND WHICH CAN CAUSE INJURY AS A RESULT. I SHOULDNT BE STUCK WITH THIS CAR, PAYING EXCESSIVE GAS PRICES DUE TO CONSTANTLY REFILLING A GAS TANK, BECAUSE THIS CAR BURNS UP ALL THE GAS SO FAST! IS IT A DEFECT OR CONSUMER FRAUD? I WANT THIS CAR RECALLED, AND I WANT MY MONEY BACK! *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 11 MPH ANOTHER VEHICLE CRASHED INTO THE CONTACT WHICH CAUSED THE CONTACT TO CRASH INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILE. THE CONTACT SUSTAINED MAJOR INJURIES. THE VEHICLE WAS DESTROYED AND WAS TOWED AWAY FROM THE CRASHED SCENE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 740.

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THE CAR WILL ALMOST STALL, RANDOMLY, WHEN STOPPED AT A STOP SIGN OR LIGHT. IT HAS NOW STARTED TO ACT LIKE IT IS GOING TO STALL WHEN WE START IT. THE CAR HESITATES, RANDOMLY, WHEN YOU GO TO ACCELERATE. THIS HAS HAPPENED TO US MANY TIMES. ENTERING THE INTERSTATE IT ACTS LIKE IT STUMBLES BEFORE IT WILL RESPOND. WE HAVE PULLED OUT ONTO A BUSY STREET WHERE ACCELERATION IS A NECESSITY AND THE CAR HESITATES AND ALMOST CAUSED AN ACCIDENT. MOST RECENTLY, SWITCHING LANES ON THE INTERSTATE WE LIFTED OUR FOOT OFF ACCL. TO ALLOW A CAR TO PASS US WHEN WE WENT TO ACCELERATE AGAIN THE CAR WOULD NOT RESPOND, A CAR CAME UP ON US IN OUR LANE AND ALMOST REAR ENDED US. (THIS WAS ON THE WAY TO THE DEALERSHIP FOR THE PROBLEM) THE DEALER HAS BEEN UNABLE TO DUPLICATE THE ISSUE AND NOTHING WAS RECORDED ON THE COMPUTER. MANY COMPLAINTS ABOUT THIS ISSUE ON CHRYSLER 200 FORUMS. WE HAVE HAD A BLK BOX INSTALLED AND NO FEED BACK FROM DEALER WAS PROVIDED EVEN WHEN REQUESTED IN WRITING AND VERBALLY. WE HAVE AN ATTORNEY, CHRYSLER HAS PUT A LOW VALUE ON THE COMPLAINT AND WE ARE NOT GOING TO SETTLE CASE AT THIS TIME. I HOPE WE DO NOT HAVE AN ACCIDENT WHILE COLLECTING DATA! *TR *JS

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LOW BEAM HEADLIGHTS ARE INEFFECTIVE, CAST A BEAM ONLY ABOUT 100 FEET ON DARK ROADS WITH RESTRICTIVE SIDE VISION. THE BEAM IS EVEN MORE INEFFECTIVE WHEN DRIVING DOWNHILL AND THE LIGHT BEAM IS ONLY ABOUT 50 FEET. THE DEALER EXPLAINED THAT IT IS A ONE BULB SYSTEM WITH A SHUTTER THAT COVERS THE BULB HALF WAY WHEN CHANGING FROM HIGH TO LOW BEAMS. CHRYSLER IS OFFERING NO RESOLUTION TO THE PROBLEM WHICH HAS EXISTED SINCE ITS 2011 MODEL. THIS SYSTEM CAUSES THE OPERATOR TO CONTINUALLY USE HIGH BEAMS TO PROPERLY ILLUMINATE THE ROADWAY EVEN AT LOW SPEEDS OF 25-35MPH ON RURAL ROADWAYS. THERE SHOULD BE A RECALL OR RETROFIT OF THE HEADLIGHT ASSEMBLY TO A TWO BULB OR TWO ELEMENT BULB SYSTEM. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, THE ENGINE STALLED. THE CONTACT WAS UNAWARE WHETHER A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE ENGINE RESTARTED AND RESUMED AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE12016 (ENGINE), WHICH PERTAINED TO THE 2011 MODEL YEAR VEHICLES EQUIPPED WITH 3.6L ENGINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,150.

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WHEN SLOWING DOWN ALMOST TO A STOP, THE VEHICLE DOWNSHIFTS HARD. IT CAUSE A SHUTTER OR JERK AND YOU CAN FEEL EVEN IN THE BRAKES. FEELS AWFUL AND CANNOT BE NORMAL. ALSO, WHEN ACCELERATING, THE VEHICLE PULLS HARD TO THE RIGHT. *TR

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THE VERY FIRST TIME I USED MY HEADLIGHTS FOR NIGHT DRIVING I WAS TOTALLY AMAZED AT THE FACT THAT YOU HAVE VERY LITTLE FIELD OF VISION. THERE IS ALMOST A CURTAIN LIKE AFFECT AND DEPENDING ON THE ROAD YOU ARE TRAVELING THERE IS SOMETIMES AS LITTLE AS 20 FEET OF VISION. IT IS ALL BUT IMPOSSIBLE TO DRIVE AT NIGHT SAFELY WITH THIS VEHICLE. IF YOU LIVE ON BACK ROADS (AS I DO) IT IS NOT SAFE TO DRIVE AT NIGHT. THIS CAR IS JUST DAYS OLD AND I CAN ONLY DRIVE IT DURING THE DAY. TAKING IT BACK TO THE DEALER HAS NOT PROVEN TO BE EFFECTIVE. THE COMMENT THAT I GET IS THAT ITS JUST THE WAY THE CAR WAS MANUFACTURED AND THAT'S HOW THE LIGHTS WILL WORK. THESE CARS ARE A HAZARD AND SOMETHING NEEDS TO BE DONE IMMEDIATELY BEFORE SOMEONE IS KILLED BECAUSE THEY CAN'T SEE WHEN DRIVING AT NIGHT. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AND I WILL TELL EVERYONE THAT WILL LISTEN ABOUT MY CONCERNS. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHEN THE VEHICLE ACCELERATED AND PRESSURE WAS RELEASED FROM THE STEERING WHEEL, THE VEHICLE VEERED SHARPLY TO THE RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS TOLD THAT WAS HOW THE VEHICLE WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,700 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 09/21/12*LJ UPDATED 09/24/2012 *JS

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PROJECTOR TYPE HEAD LAMPS ARE AIMED TOO LOW AND CANNOT BE ADJUSTED AS DESIGNED. ON DARK ROADS PERIPHERAL LIGHTING FROM HEAD LAMPS IS NON EXISTENT. BRIGHTS ARE NEEDED BUT NOT PRACTICAL FOR CONSTANT USE AND IS ILLEGAL IN TOWN AS WELL. THIS IS A REAL DESIGN FLAW AND SOME ONE IS GOING TO GET HURT IN A NIGHT TIME ACCIDENT DUE TO THE POOR DESIGN OF THE LIGHTING SYSTEM ON THIS MODEL. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200 TOURING. THE CONTACT STATED THAT WHENEVER DRIVING AT VARIOUS SPEEDS AT NIGHT THE HEADLIGHTS WOULD NOT ILLUMINATE THE ENTIRE ROAD AND DISTORTED THE VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE PROBLEM. THE HEADLIGHTS WERE READJUSTED HOWEVER, THE FAILURE CONTINUED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A PROBLEM WITH THE BRIGHTNESS OF THE HEADLIGHTS. THE MANUFACTURER INFORMED THAT THE DEFECT WAS A CHARACTERISTIC OF THE HEADLIGHT. THE APPROXIMATE FAILURE MILEAGE WAS 200.

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I FEEL I AM DRIVING MY FUTURE CASKET. WHILE DRIVING AT NIGHT IN RURAL AREAS WITH NO ARTIFICIAL LIGHTING I HAVE VERY LIMITED VIEW WITH HEADLIGHTS ON LOW BEAM. THE DESIGN OF HEADLIGHT IS CAUSING THIS I FEEL. THERE IS A FLIPPER LID THAT RAISES AND LOWERS WITH LOW BEAM AND HIGH BEAM. THE LID DESIGN IS CUTTING THE HIGH OF BEAM OFF AND WHILE DRIVING THERE IS A DEFINITE BLACK OUT VERTICALLY. SO LOW THAT ONE CANNOT SEE MUCH HIGHER THAN THE HOOD OF THE CAR. HIGH BEAM ELIMINATES THIS PROBLEM AS THE FLIPPER LID IS RAISED OUT OF VIEW. THE BULB IS SO FAR SET BACK IN A TUBE THAT ANY HORIZONTAL OR SIDE VIEW IS DIMINISHED GREATLY. CANNOT WATCH FOR DEER. GOING AROUND CURVES THE VIEW IS ALMOST NONE EXISTENT. I HAVE SLAMMED ON MY BRAKES AND SLID SEVERAL TIMES DUE TO THIS AND I AM A VERY CAUTIOUS SLOWER DRIVER. THE ROAD SIGNS ARE CUT OFF FROM THIS BLACKOUT LINE AS WHEN YOU CAN GET WITHIN READING DISTANCE THEN THE SIGNAGE DISAPPEARS AND ALL YOU ARE LEFT WITH IS A VIEW OF BOTTOM OF POLE. GREAT/ SO YOUR ONLY OPTION IS TO DRIVE WITH HIGH BEAM ALL THE TIME AND THIS IS AGAINST THE LAW. ON CARCOMPLAINTS.COM THERE ARE MANY COMPLAINTS ABOUT THE ISSUE CONCERNING SAFETY DUE TO POOR HEADLIGHT DESIGN WITH CHRYSLER 200 2011. I ASKED ABOUT THIS ISSUE AT THE DEALER CONCERNING BULLETINS ON THIS SAFETY ISSUE. THEY SAID NONE. I HAVE LITERALLY BEEN STUCK WITH A UNSAFE NEW VEHICLE AND GETTING MANY ADJUSTMENTS UPWARD THAT HAVE NOT HAD ANY SAFE RESULTS. I HAVE ON MORE TOMORROW. I LOVE ALL THE OTHER FEATURES OF THIS CAR. PLEASE HELP THE OTHER CUSTOMERS BY MAKING CHRYSLER HAVE A SAFETY RECALL. TO REPLACE THESE HEADLIGHTS IMMEDIATELY. I DO NO WANT TO HAVE A CRASH, FIRE, INJURY, OR FATALITY. I DO. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED HAT WHILE DRIVING 30 MPH, HE NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE DEALER DID HOWEVER ADJUST THE LIGHTING. THE MANUFACTURER WAS CONTACTED STATED TO THE CONTACT THAT IF THE DEALER DIAGNOSED NO FAILURES, THEN THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 3,300. UPDATED 08/28/12*LJ

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