What 638 owners told NHTSA about the 2012 Chrysler 200

WAS AT A STOP LIGHT AND AFTER TAKING OFF THE CAR SHUT COMPLETELY DOWN WITH NO WARNING NO ENGINE LIGHT INDICATOR UNTIL AFTER THIS HAPPENED. I TRIED TO START IT AND IT CRANKED BUT DIDN'T START ALL THE WAY, I HAD IT TOWED HOME AND NOW IT STARTS. I HAD A SIX MONTH OLD INFANT IN THE CAR WITH ME WHEN THIS HAPPENED AND I DON'T FEEL SAFE WHEN THE CAR CAN JUST SHUT DOWN LIKE THAT. I FEEL THERE IS A DEFAULT IN THE ENGINE, WE PURCHASE THIS CAR A YEAR AGO. THANK GOD THERE WAS NO ONE BEHIND ME WHEN THIS HAPPENED. I ALSO HAVE HAD PROBLEMS WITH THE BRAKES FROM WHEN WE PURCHASED THE CAR I BROUGHT THE CAR TO THE DEALER FOUR TIMES BEFORE SOMEONE FIGURED IT OUT. IT WAS FINE FOR FOUR WEEKS AND THE NOISE IS BACK, THERE IS A NOISE IN THE BRAKES ONLY WHEN YOU PRESS THE BRAKES LIGHTLY. THIS PROBLEM HAS NOT BEEN RESOLVED. AND THE THE WARRANTY IS UP. I FEEL IT'S A DEFECT. UPON MY LAST VISIT TO CHRYSLER THERE WAS A CUSTOMER THERE WHO ALSO HAS A 200 WITH THE SAME BRAKE PROBLEM THEY WERE TRYING TO RESOLVE. *TR

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AFTER PUTTING ON 4 NEW TIRES AND NEW FRONT BRAKES, WE NOTICED AN ISSUE WITH THE STEERING COLUMN CLUNKING, AND FEELING VERY LOOSE. AFTER THREE TRIPS TO THE SERVICE COUNTER AT A CHRYSLER DEALERSHIP, (YOU WOULD THINK THAT THEY WOULD KNOW WHAT THE PROBLEM WAS), I HAVE FIGURED OUT THE ISSUE THANKS TO YOUTUBE. APPARENTLY, I THERE ARE MANY OTHERS HAVING THE SAME ISSUE. AND, I CALLED CHRYSLER DIRECTLY, AND THE GIRL THAT I SPOKE WITH STATED THAT THE PART HAD BEEN RECALLED ON OTHER CHRYSLER PRODUCTS, BUT NOT ON MY CAR. THIS PART NEEDS TO BE RECALLED. YOU FEEL LIKE YOU ARE DRIVING DOWN THE ROAD, AND THE CAR IS FALLING A PART. YOU FEEL LIKE PARTS COULD FLY OFF AT ANY TIME. VERY DISAPPOINTING! AND, JUST OUT OF WARRANTY. PLEASE VIEW THIS WEBSITE TO UNDERSTAND THE ISSUE. IT EXPLAINS IT IN DEPTH. HTTPS://WWW.YOUTUBE.COM/RESULTS?SEARCH_QUERY=CHRYSLER+200+CLUNKING+PROBLEM. *TR

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MY WINDSHIELD WIPERS JUST STOPPED IN THE MIDDLE OF A STORM & WILL NOW ONLY COME ON HIGH. *TR

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2012 CHRYSLER 200 SHUT OFF WHILE DRIVING 45 MPH DOWN THE HWY WITH 2 CHILDREN IN THE CAR. I LOST POWER STEERING AND MY BRAKES. LUCKILY, I MADE IT TO THE SIDE OF THE ROAD. IT RESTARTED ONCE I TURNED THE KEY TO OFF FIRST, BUT SHUT OFF ON ME A SECOND TIME WHILE IDLING A FEW MINUTES LATER. I HAVE NOT DRIVEN IT SINCE. *JS

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I WAS DRIVING DOWN A BUSY STREET, TRYING TO MAKE A LEFT HAND TURN THROUGH TRAFFIC, AND MY CAR STALLED WITHOUT NO WARNING AND EVERYTHING WAS LOCKED INCLUDING BRAKES. I TOOK IT INTO CHRYSLER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BECAUSE NO FAULT LIGHT WAS COMING ON. SO THEY TOOK THE NEXT STEP OF PUTTING A MODULE ON MY CAR FOR 2 DAYS TO SEE IF IT HAPPENS AGAIN, BUT LUCKY FOR ME IT DIDN'T BECAUSE THE FIRST TIME WAS SCARY ENOUGH FOR ME. THEN WHEN I TOOK IT BACK IN THEY JUST TOLD ME THAT WHEN MY CAR DOES THAT JUST PUT IT IN NEUTRAL AND RESTART IT. SO THREE WEEKS LATER MY CAR DID IT AGAIN BUT THIS TIME I WAS ON A BUSY FREEWAY GOING 70 MPH, SO I TRIED THEIR SUGGESTION AND IT DID NOT WORK, FOR THE SECOND TIME EVERYTHING JUST QUIT WORKING IN MY CAR. SO I CALLED THEM AGAIN TALKED TO THE MANAGER AT CHRYSLER AND HE SAID IF THERE IS NO LIGHTS COMING ON WHEN MY CAR DOES THIS HE REALLY CAN'T DO ANYTHING ABOUT IT. *TR

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ON SEVERAL OCCASIONS MY FAMILY WAS INJURED WITH SEVERE CUTS DUE TO DELAMINATION OF THE DOOR HANDLES. THIS AFFECTED EVERY DOOR THAT SAW REGULAR USE. I WAS CUT, MY WIFE WAS CUT AND MY DAUGHTER WAS CUT. DOORS AFFECTED WERE: DRIVER, FRONT PASSENGER SIDE AND REAR PASSENGER SIDE. THE DELAMINATED CHROME ON THE DOOR HANDLE CREATES A RAZOR SHARP EDGE. THE CUT OCCURS WHEN OPERATING THE DOOR HANDLE. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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NO SEAT BELT WARNING SYSTEM VISUAL OR AUDIO ON PASSENGER SEAT. IS THIS A VIOLATION? I THOUGHT TAT THIS WAS A REQUIREMENT. DEALER STATES CAN NOT FIX. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE WAS REAR ENDED AND THE AIR BAGS FAILED TO DEPLOY. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER'S HEAD STRUCK THE STEERING WHEEL AND AS A RESULT, THE CONTACT SUSTAINED TOOTH TRAUMA AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 06/22/15. *JB

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V282000 (AIR BAGS , ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MY 2012 CHRYSLER 200 S STALLED ON A MAJOR HIGHWAY. AFTER COMING TO A COMPLETE STOP DUE TO TRAFFIC THE VEHICLE WOULD NOT ACCELERATE, THE STEERING LOCKED UP AND THEN IT SHUT OFF. THERE WERE NO MALFUNCTION LIGHTS OR ANY OTHER TYPE OF WARNING CALLED CHRYSLER AND THEY SAID THAT THERE ARE NO RECALLS FOR THIS DESPITE THERE BEING A NUMBER OF COMPLAINTS REPORTED. *TR

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IN MARCH 2014 OWNER NOTED A PROBLEM WITH THE HVAC SYSTEM - NO HEAT WAS DELIVERED TO THE PASSENGER SIDE AIR VENTS OR HEATER VENTS IN COLD WEATHER. DURING ROUTINE OIL CHANGE MECHANIC NOTED SEVERE DISCOLORATION OF ENGINE COOLANT AND BUILDUP UP SLUDGE IN COOLANT EXPANSION TANK. TOOK VEHICLE TO DEALER FOR DIAGNOSIS. DEALER STATED THAT THE COOLANT HAD BEEN CONTAMINATED WITH THE ADDITION OF THE WRONG TYPE OF COOLANT. PER CHRYSLER STAR # S1207000008, DEALER FLUSHED COOLANT SYSTEM MULTIPLE TIMES AND COMMENTED THAT IF THAT DIDN'T WORK THEY WOULD HAVE TO REPLACE THE HEATER CORE, RADIATOR, OIL COOLER, AND EXPANSION TANK. WHEN REPAIRS WERE COMPLETED OWNER NOTED THAT THE TEMPERATURE OUTPUT FROM THE AIR AND HEATER VENTS WAS 20 DEGREES LOWER ON THE PASSENGER SIDE THAN THE DRIVER SIDE. DEALER STATED THAT REPAIRS WERE COMPLETE. OWNER IS IN PROCESS OF CONTACTING CHRYSLER TO HAVE HEATER CORE AND RADIATOR REPLACED. *TR

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BRAKES ROTORS BUSHINGS ENGINE HAS WHINE AND WHAT SOUNDS LIKE A MISS CLICKING NOISE ON START UP, CLICKING WHEN TURNING IGNITION KEY WITHOHT STARTING COMPLETELY, AND CLICKS WHEN TURNING KEY OFF. SALESMAN SAYS HE CALLED CHRYSLER AND WAS TOLD THE 200 CAR IS MADE TO VEER TO THE RIGHT TO STOP DRIVER WHO MIGHT ACCIDENTALLY GO TO SLEEP FROM ENTERING ONCOMING TRAFFIC. DEALERSHIP SAID CALL WARRANTY. HAD THIS 2012 CAR A WITH 46K THAT WAS A RENTAL FOR A FEW DAYS SO FAR ITS ENGINE IS QUITE NOISY. CALLING WARRANTY COMPANY TO MAKE APPT TO HAVE CAR CHECKED OUT. *JS

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WIPERS ONLY WORK ON HIGH. WIPER MOTOR SHORTED TO GROUND CAUSING INTERNAL COLLATERAL DAMAGE TO TIPM. REMOVED AND REPLACED WIPER MOTOR. REMOVED AND REPLACED TIPM AND UPDATED SOFTWARE. *TR

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TODAY, WHILE ON THE INTERSTATE TRAVELING AT 60MPH, ATTEMPTED TO ACCELERATE AND CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE TRYING TO ACCELERATE BUT THE CAR KEPT SLOWING DOWN. DID NOT SEE ANY LIGHTS (ENGINE) LIGHT UP ON THE DASH TO INDICATE A PROBLEM. PULLED INTO EMERGENCY LANE, STOPPED AND TURNED ENGINE OFF; RESTARTED CAR AND IT HAS NOT OCCURRED AGAIN TODAY. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS WERE ACTIVATED AND FAILED TO SUFFICIENTLY ILLUMINATE THE ROAD AT A DISTANCE OF THIRTY FEET AND OVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE 2,000. UPDATED 6/10/14*CN

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TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH IN RAINY WEATHER, THE REAR END OF THE VEHICLE BEGAN TO SKID. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE BOTH REAR TIRES WERE REPLACED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS DRIVEN ON WET ROAD SURFACES AT ANY GIVEN SPEED. THE VEHICLE WAS ALSO TAKEN TO AN AUTHORIZED DEALER WHERE A REAR END WHEEL ALIGNMENT WAS PERFORMED AND THE TOW WAS REPLACED. THE FAILURE PERSISTED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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FOR THE PAST COUPLE OF MONTHS I HAVE BEEN EXPERIENCING MY CAR FISHTAILING BADLY IN WINTER WEATHER. IN THE SLIGHTEST SNOW FALL OR ICE IT FISHTAILS SO BADLY CAUSING ME TO SLOW DOWN TO SPEEDS AROUND 35 MPH ON THE HIGHWAY. WHEN I FIRST NOTICED IT I THOUGHT IT WAS MY TIRES AND ALIGNMENT SO I HAD BOUGHT NEW WINTER TIRES AND HAD THE ALIGNMENT REDONE BUT AFTER DRIVING IT SOON AFTER I REALIZED THAT IT DID NOT REMEDY THE PROBLEM. SO I THOUGHT THAT MAYBE ADDING SOME WEIGHT WOULD HELP BUT IT DANGEROUSLY GOT WORSE. TONIGHT I WAS DRIVING AND HIT A SLIGHT PATCH OF ICE AND IT FISHTAILED SO VIOLENTLY I ALMOST WENT OFF THE ROAD AND ALMOST CAUSED A SEMI TRUCK TO CRASH JUST TO AVOID ME. THIS CAR IS NOT SAFE BY ANY STANDARDS OF WINTER WEATHER DRIVING. EVEN A FRIEND OF MINE WHO IS AN AUTO MECHANIC AGREES THAT THIS VEHICLE ISN'T SAFE. IT FEELS AS IF THE REAR SUSPENSION IS LOOSE BUT WHEN INSPECTED I WAS TOLD EVERYTHING WAS FINE. PLEASE LOOK INTO THIS. I USE TO DRIVE A TOYOTA YARIS THAT DID WAY BETTER IN WINTER WEATHER THAN THIS AND MIND YOU IT ONLY HAD THE FACTORY TIRES. THANK YOU. *TR

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PURCHASED THIS VEHICLE NEW OFF THE LOT APRIL 2012.THIS ISSUE I CURRENTLY HAVE BECAME AN ISSUE FOR ME IN FEB 2014 WITH THE WINTER WEATHER I ENTERED FREEWAY TRIED TO GAIN SPEED ONCE SPEEDOMETER HIT 50ISH NOTICED THE CAR BEGAN TO BRAKE LOOSE AND SWAY SIDE TO SIDE REALLY QUICK AND SCARY,IMMEDIATELY SLOWED DOWN SENSATION WENT AWAY COULD NOT DRIVE ABOVE 40MPH, WHILE ALL TRAFFIC AROUND ME ON THE FREEWAY WERE TRAVELING AT A MUCH GREATER SPEEDS I FIGURED IT WAS JUST BY CHANCE I HIT AN ICE PATCH.I ATTEMPTED TO SPEED UP AND ONCE HIT 45MPH THE SIDE TO SIDE SWAY ONCE AGAIN WAS PRESENT EXITED THE FREEWAY AND DO NOT TRAVEL ABOVE 40 IN ANY WET,SNOW,ICY WEATHER BUT REGARDLESS OF SPEED IF I HIT ANYTHING SLICK I SWAY, THE LOW SPEEDS JUST HELP ME MAINTAIN CONTROL OF THE CAR.MY HUSBAND THOUGHT I MUST JUST NEED A WINTER TIRE,(THERE ARE A SET OF 4 GOODYEAR EAGLES ON IT PRESENTLY) UNTIL HE DROVE IT AND DETERMINED THERE WAS DEFINITELY A SERIOUS ISSUE JACKED IT UP TO REVEAL THAT IT WAS THE INNER TIE RODS COMPLETELY WIPED OUT CONTRIBUTING TO THE SWAY.CONTACTED THE DEALERSHIP TO RESOLVE IT(MIND YOU THE MILEAGE WAS NOW AT 37050) WAS TOLD THEY WOULD DO AN INSPECTION FOR $85 AND WOULD CALL CHRYSLER TO SEE IF THEY WOULD HONOR A REPAIR SINCE IT IS OUT OF WARRANTY HOWEVER NO GUARANTEE THAT THE REPAIRS WOULD BE COVERED NON THE LESS A FRONT END ALIGNMENT.I COULD NOT LEAVE MY CAR FOR 3 DAYS FOR DIAGNOSIS NOR AFFORD 85$ THAT WOULD NOT EVEN GO TOWARDS THE REPAIR.I CALLED CHRYSLER ONLY TO BE TOLD THEY CAN NOT GUARANTEE ANYTHING NOR WOULD CHRYSLER CONSIDER ANYTHING UNTIL I HAVE AN INSPECTION DONE THAT THERE ARE NO DISCOUNTS NO COURTESY INSPECTION TO BE HAD.BOUGHT A NEW CAR TO AVOID ISSUES SUCH AS THESE. *TR

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PURCHASE NEW OFF THE CHRYSLER DEALER LOT APRIL 2012.THERE ARE THREE KNOBS THAT CONTROL THE HEATING AND COOLING IN THE CAR WHEN THE BLOWER IS TURNED TO A LOW SETTING IT WILL BLOW HOT AIR REGARDLESS OF TEMPERATURE THAT IS SELECTED FOR EXAMPLE IF IT IS SITTING AT 66DEGREES IT WILL BLOW EXTREMELY HOT AIR AND ONLY IF THE BLOWER IS SET TO MAX WILL IT EVENTUALLY COOL DOWN TO THE SELECTED TEMPERATURE. ONCE THE COOLER TEMPERATURE IS ACQUIRED, IF THE BLOWER IS TURNED DOWN IT WILL EVENTUALLY GO BACK TO BLOWING ONLY REALLY HOT AIR REGARDLESS OF TEMPERATURE SETTING. *TR

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PURCHASED NEW FROM CHRYSLER DEALERS LOT IN APRIL 2012. WHEN CLEANING BACK SEATS WITH VACUUM NOTICED FRAYED FABRIC ON THE SEATS WERE THE STITCHING IS, AS IF THE STITCHES HAD SEVERED THE FABRIC AND IN JUST ABOUT EVERY STITCH ON EVERY SEAT SAME THING TOOK IT IN TO THE DEALERSHIP TO HAVE IT ASSESSED AND WAS TOLD THEY WOULD CONTACT CHRYSLER AND CALL ME. I HAD TO TAKE THE CAR BACK IN FOR PHOTOS TO BE TAKEN AND IT TURNED OUT THEY WERE NOT ADEQUATE (BLACK INTERIOR) SO I WAITED AND WAITED AND CALLED TO SEE WHAT THE HOLD UP WAS AND WAS TOLD CHRYSLER NEEDED BETTER PICTURES.WENT BACK TO DEALERSHIP AND SHOWED THEM EXACTLY WHAT THE ISSUE WAS AND PUSHED ON THE SEAT TO REVEAL THAT INDEED THERE WAS FRAYED MATERIAL.CHRYSLER CONTACTED THE DEALERSHIP AND TOLD THEM TO GET PICTURES WITHOUT PUSHING ON THE SEAT, TOOK IT IN AGAIN AND HAD PICTURES TAKEN AND WAS TOLD IN THE MEAN TIME THE DEALERSHIP WAS TOLD BY CHRYSLER TO GET A QUOTE FROM AN UPHOLSTERER IN REGARDS TO NEW FRONT AND BACK SEATS. I HAD TO CALL THE DEALERSHIP ONCE AGAIN AFTER NOT HEARING FROM THEM FOR AN EXTENDED AMOUNT OF TIME ONLY TO BE TOLD THAT CHRYSLER IS NOT GOING TO REPLACE THE SEATS,THERE IS NOTHING THAT CAN BE DONE. *TR

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PURCHASED NEW FROM CHRYSLER DEALER LOT IN APRIL 2012. ON OCCASION MOST COMMONLY IN SUMMER MONTHS,WHEN THE VEHICLE IS TURNED OFF THE IGNITION WILL NOT RELEASE THE KEY IT IS IMPOSSIBLE TO GET THE KEY OUT OF THE IGNITION I HAVE TO START THE CAR AND TURN IT OFF SEVERAL TIMES BEFORE IT WILL RELEASE THE KEY. *TR

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SHIFTED THE VEHICLE INTO REVERSE, WHEN THE VEHICLE IS THEN PUT INTO DRIVE THERE IS A LOUD BANG. *TR

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ENTERING FREEWAY WAS ACCELERATING,MERGED INTO A LANE AND TOOK FOOT OFF OF THE ACCELERATOR AND THE CAR RPMS KEPT CLIMBING AND SPEED KEPT INCREASING WITHIN 10 SECONDS IT STOPS AND WILL RESPOND NORMALLY USUALLY HAPPENS WHEN THERE IS A QUICK ATTEMPT TO ACCELERATE. *TR

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THIS VEHICLE OUT OF SERVICE .COULD OF CAUSE A COLLISION OR CAUSE BODY INJURY OR DEATH , I STARTED THE CAR WENT ABOUT 100 FEET OR MORE, CAR MADE A LOUD NOISE ,CAR STOPPED SUDDENLY BY ITSELF, THEN BRAKE PART FLEW RIGHT OFF RIGHT ON THE ROAD. HAD TO PUSH CAR TO THE NEAREST CORNER. CALLED DEALER SERVICE, CALLED MY INSURANCE. I HAVE FULL COVERAGE, BUT NO RESPONSE AT THE TIME. I SIGNED HARDSHIP PACKET FROM THE BANK FOR HELP, BUT WAS REPOSSESSED, SO DEALER COULD NOT PICK THE CAR . I MADE A COMPLAINT FEBRUARY 12,2013 TO BAKERSFIELD CHRYSLER - JEEP ABOUT MY BRAKES SQUEALS AND MY TIRES ALWAYS DISPLAY LOW PRESSURE. SERVICE DEALER SAID THERE IS NOTHING TO FIX THEY SQUEAL BECAUSE OF DIRT AND THEY ARE WET AND TIRES NEED MORE AIR BECAUSE OF WEATHER CHANGE. I BROUGHT THIS CAR BRAND NEW. I SENT A FORMAL WRITTEN LETTER ADDRESSED TO NHTSA, PLUS DOCUMENTS THAT WILL SUBSTANTIATE MY SITUATION. UPDATED 03/13/14

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