What 638 owners told NHTSA about the 2012 Chrysler 200

THE CAR ACCUMULATES DEBRIS BELOW THE WINDSHIELD UNDER THE PLASTIC TRAY WHICH CLOGS UP A DRAIN TUBE WHICH THEN MAKES THE WATER FLOOD BACK THROUGH THE HEATER CORE INTO THE PASSENGER SIDE OF THE CAR . WETTING THE FLOOR SOAKING THE CARPET AND CAUSING RUST AND BLACK MOLD. I HAD IT FIXED ONCE, BUT AFTER INVESTIGATION INTO THE CHRYSLER CARS THAT THIS IS AN ON GOING PROBLEM WITH ALL THEIR VEHICLES FOR YRS NOW. THIS NEEDS TO BE RECALLED AND THIS DESIGN FLAW FIXED. EITHER THEY NEED TO HAVE FREE MAINTENANCE OF THIS OR THEY NEED TO HAVE A SEPARATE TUBE FOR RAIN DRAINAGE AND A DIFFERENT TUBE FOR AC HEAT DRAINAGE.. IT HAS CAUSE DEPRECIATION OF MY OVER ALL RESALE VALUE OF THIS CAR PLUS CAUSED CARPET PADDING DAMAGE RUST AND POSSIBLY MOLD IN MY CAR.. CHRYSLER KEEPS LAYING BACK ON THE OWNERS SAYING MAINTENANCE PROBLEM .. AND CHARGING OVER 500 TO FIX IT. IT'S NOT LIKE AN OWNER CAN EASILY CLEAN THIS AREA IT INVOLVES TAKE APART THE WINDSHIELD WIPERS ETC

NHTSA ODI 11039920

TL* THE CONTACT OWNED A 2012 CHRYSLER 200. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 10 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER SIDE SEAT BELT FAILED TO RESTRAIN THE DRIVER, WHICH CAUSED HER HEAD TO HIT THE STEERING WHEEL. THE DRIVER SUSTAINED BRUISING TO THE FOREHEAD, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE FRONT SEAT PASSENGER WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO A LOCAL AUTO BODY SHOP WHERE IT WAS DEEMED A TOTAL LOSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) SEVERAL MONTHS PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED AS THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,566.

NHTSA ODI 11034619

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE THE CONTACT'S HUSBAND WAS DRIVING VARIOUS SPEEDS, THE BATTERY DIED AND THE MIRRORS, LIGHTS, AND HORN FAILED. THE VEHICLE WAS TAKEN TO HILTON HEAD CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY, HARDEEVILLE, SC 29927) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, GENERATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE RECURRED; HOWEVER, THE VEHICLE WAS NOW INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). BOTH THE DEALER AND MANUFACTURER STATED THAT THE REPAIR PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,914.

NHTSA ODI 11034179

THE PASSENGER SIDE OF THE VEHICLE BLOWS COLD AIR WHILE THE HEAT IS ON. THE DRIVER SIDE BLOWS LUKE WARM AIR, THUS INEFFECTIVELY HEATING THE VEHICLE. I HAVE BEEN TOLD THIS IS A KNOWN PROBLEM WITH THIS MODEL AND IS A DEFECTIVE HEATER CORE SYSTEM. THE ESTIMATED COST TO FIX IS $900-$1200. LIVING IN MICHIGAN, AND NOT HAVING HEAT DURING THE WINTER IS A MAJOR CONCERN FOR SAFETY.

NHTSA ODI 11033264

TL* THE CONTACT OWNED A 2012 CHRYSLER 200. WHILE THE CONTACT'S PARTNER WAS DRIVING 25 MPH, THE DRIVER CRASHED INTO A WALL TO PREVENT REAR ENDING ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND CONFIRMED DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS), BUT THE VEHICLE HAD NOT BEEN SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. ...UPDATED 10/17/17 *BF UPDATED 9/5/18*JB

NHTSA ODI 11031690

FRONT BRAKE ROTOR KEEPS WARPING AND BRAKES DO NOT WORK WELL UNTIL ROTOR IS REPLACED. CAR WAS LIKE THIS FROM DAY 1, DEALER SAID IT WAS FIXED 3 TIMES BUT IT WASN'T. I HAVE REPLACED ALL FRONT BRAKE PARTS MYSELF 2 TIMES, AND IT IS STILL BAD. CANNOT DRIVE THE VEHICLE ANYWHERE IF THE ROADWAY IS IN A MOUNTAINOUS AREA.05

NHTSA ODI 11025170

HEATER BLOWS OUT COLD AIR I HAVE NO HEAT I CANT DEFROST CAR WINDOWS TO SEE .THIS HAS BEEN HAPPENING SINCE 2016 JAN I HAVE REPLACED ACTUVATOR BLENDOOR 3 TIMES ....THERMOSTAT 2 OF THEM... FLUSHED THE HEATER CORE .....FOUND OUT I HAVE A SLUDGE OR BLOCKAGE IN MY RADIATOR AND HEATERCORE PLUS NEED RADIATOR CAP 2500 TO FIX ? ITS A 20

NHTSA ODI 11024065

TAKATA RECALL. NOVEMBER 13, 2016 I RECEIVED VIS USPS A RECALL FOR THE OCCUPANT RESTRAINT CONTROLLER. TODAY IS SEPTEMBER 4, 2017...THATS 10 MONTHS AND STILL NOTHING HAS BEEN DONE.

NHTSA ODI 11021328

PASSENGER HEAD RESTRAINT IS BROKEN, TWO LITTLE PLASTIC PIECES SNAPPED I ASSUME. IT HAPPENED WHILE I WASN'T IN THE CAR, PARKED OUTSIDE MY HOUSE. NEVER HAD AN ACCIDENT NOR HAVE I DAMAGED THE CAR IN ANYWAY,

NHTSA ODI 11021003

TAKATA RECALL UNKNOWN MY CAR STALLED OUT ON THE SIDE OF THE ROAD AND I LEFT IT THERE TO BE PICKED UP BY MY MECHANIC THE NEXT MORNING. I FOUND OUT THE NEXT DAY THAT MY CAR HAD BEEN CRASHED AND I WENT TO THE TOW YARD WHERE THE VEHICLE HAD BEEN TAKEN TO RETRIEVE MY PERSONAL ITEMS FROM THE VEHICLE AND NOTICED THAT MY AIRBAGS DID NOT DEPLOY. MY CAR HAS BEEN CONSIDERED A TOTAL LOSS BY GEICO CAR INSURANCE. GEICO CLAIM NUMBER [XXX]. I STILL HAVE MY TITLE, IT IS A REBUILT ONE. GEICO HAS BEEN TAKING THEIR SWEET TIME TO REIMBURSE ME FOR MY VEHICLE. THE ACTUAL ACCIDENT OCCURRED ON APRIL 25TH, 2017. THE POLICE REPORT IS INACCURATE. TODAY IS AUGUST 30TH, 2017 AND I'M STILL WAITING ON A CHECK. THE TOW YARD HAS APPARENTLY BECOME THE LIENHOLDER SO I'VE BEEN TOLD AND GEICO HAS TO PAY THEM OFF BEFORE THEY CAN PAY ME? I DON'T KNOW IT'S CRAZY. THERE WOULD BE NO LIEN IF GEICO HAD HANDLED THIS IN A TIMELY MANNER. I HAVE HAD TO COME OUT OF POCKET TO PURCHASE A CHEAP CAR IN THE MEANTIME WHILE I WAIT. I HAVE JUST RECENTLY RECEIVED EMAILS FROM CARFAX SAYING THAT MY CAR MAY BE AT RISK OF BEING RECALLED SO I PUT IN MY VIN NUMBER ([XXX]) AND IT SAYS THAT MY CHRYSLER 200 2012 IS A S61. HOWEVER, I WAS AWARE THE PASSENGER SEATBELTS WERE LOCKED BUT I WAS STILL ABLE TO WRAP THE DRIVER'S BELT AROUND ME. FURTHERMORE, I'VE HAD NUMEROUS HEADLIGHT ISSUES IN BOTH HEADLIGHTS AND THE AC EVENTUALLY STOPPED WORKING. THERE WAS ALSO A CHECK ENGINE LIGHT ON THAT COULD NOT BE TURNED OFF. I SPOKE WITH CHRYSLER AND THEY TOLD ME NOTHING CAN BE DONE AS FAR AS REIMBURSEMENT AT THIS POINT BECAUSE I HAVE NO POSSESSION OF THE VEHICLE. HOWEVER, THE TITLE IS STILL IN MY NAME AND THE POSSESSION ISSUE IS GEICO'S FAULT. I AM LOOKING FOR SOME TYPE OF JUSTICE IN THIS SITUATION IT COULD HAVE BEEN ME IN THE CRASH. I AM [XXX] AND IT SAYS UNDER FEDERAL LAW THAT MY VEHICLE CAN BE REPLACED. #16V-668 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11020702

TL* THE CONTACT'S SPOUSE OWNS A 2012 CHRYSLER 200. WHILE THE CONTACT'S SPOUSE WAS DRIVING 45 MPH, HER VEHICLE WAS CUT OFF BY ANOTHER VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE C3/C4 CERVICAL VERTEBRAE AND A LACERATION TO THE KNEE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WERE NEVER REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 11019482

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE ENGINE FAILED AND THE ENGINE STALLED WHILE THE STEERING WHEEL WAS TURNED TO THE LEFT. THE VEHICLE WAS TAKEN TO AL SERRA CHRYSLER DODGE JEEP RAM (6185 SOUTH SAGINAW STREET GRAND BLANC TOWNSHIP, MICHIGAN 48439, PHONE (810) 503-4925), BUT A DIAGNOSTIC WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ADVISED THAT THE FAILURE COULD BE DUE TO LOW FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11019509

WHEN I TURN ON THE FAN WHEN USING THE HEATER OR THE AIR CONDITIONER THERE IS A NOTICEABLE CLICKING SOUND COMING FROM THE DASH ON THE PASSENGER SIDE OF THE CAR. THE SOUND AT THIS TIME IS LASTING ABOUT 30 SECONDS OR SO THEN STOPS. THIS HAPPENS WHEN DRIVING OR STANDING STILL.

NHTSA ODI 11018657

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DODGE, JEEP, CHRYSLER OF WINTER HAVEN, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11015070

I RECEIVED A LETTER BACK IN JANUARY THAT A VEHICLE I OWN HAS A SAFETY RECALL OF "LOSS OF AIRBAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH. I EMAILED THEM BACK IN FEBRUARY AND WAS TOLD I NEEDED TO WAIT THEY WOULD GET BACK TO ME AS SOON AS POSSIBLE, I EMAILED AGAIN IN APRIL WAS TOLD THE SAME THING IT IS NOW AUGUST. MY SON DRIVES THIS CAR, WOULD THEY BE SO LAID BACK IF IT WAS ONE OF THEIR FAMILY MEMBERS ? I WOULD APPRECIATE IT, IF YOU COULD TELL ME HOW I CAN TAKE THIS FURTHER. THANK YOU

NHTSA ODI 11014949

RECALL DATE WAS SEPTEMBER OF 2016 AND ALMOST A YEAR LATER THE PARTS STILL HAVE NOT BE RELEASED TO DEALERS TO FIX THIS ISSUE. THIS SEEMS LIKE AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR SUCH AN IMPORTANT RECALL ISSUE

NHTSA ODI 11013988

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT HE WAS INFORMED A YEAR AGO THAT HE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE AND THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN AUGUST 20017 WHEN REMEDY PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11013395

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE LOCAL DEALER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,987. ... .UPDATED 11/16/17 *BF THE CONSUMER STATED THE PARTS TO REPAIR THE VEHICLE WERE ORDERED. *JS

NHTSA ODI 11012584

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAKE SHORE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/07/17*LJ *CN

NHTSA ODI 11011647

THE LIGHT OF THE AIR BIGS IS ALWAYS LIGHT ON WHEN DRIVING. I NEVER HAD ACCIDENT.

NHTSA ODI 11011262

HEATER AND DEFROSTER FAIL ON PASSENGER SIDE OF VEHICLE. THIS CAUSES THE DRIVER TO NOT BE ABLE TO SEE. THE CAUSE OF THIS FAILURE IS DO TO FAULTY FLUID/DESIGN BY CHRYSLER. THIS IS A MAJOR SAFETY ISSUES.

NHTSA ODI 11010441

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BY EMAIL AT RECALL@MOPAR.COM AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11010358

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHEN THE CONTACT SHIFTED THE GEAR INTO THE PARK POSITION, THE INSTRUMENT PANEL GAUGES FLUCTUATED INDEPENDENTLY AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW COMPANY (718-828-1500) WHO INFORMED THE CONTACT THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE QUOTE PROVIDED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,580.

NHTSA ODI 11006186

RECALL WAS ISSUED IN SEPTEMBER 2016, FOR; "VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES." IT IS NOW JULY 2017, WITHOUT AN ESTIMATED REPAIR TIME NOR WHEN OR HOW THE SITUATION COULD BE FIXED.

NHTSA ODI 11005613

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAST HARTFORD CHRYSLER/JEEP/DODGE OF HARTFORD, CONNECTICUT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11005828