Home · 2012 Chevrolet Malibu Hybrid · Complaints

What 904 owners told NHTSA about the 2012 Chevrolet Malibu Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (904)Crash / fire / injury (65)Electrical system (289)Lights (202)Steering (191)Electronic Stability Control (esc) (129)Airbags (101)Engine (99)Brakes (73)Fuel system (56)Speed control (52)Transmission & drivetrain (49)

9 of 904 complaints match · Steering · crash/fire/injury only · clear filters

Feb 9, 2022SteeringElectrical systemCrash

ESC traction control /Power Sterering light turned on my wheel was hard to steer. Lost control . If I turn off it works for a few minutes but then goes back to hard.. unable to steer

NHTSA ODI 11451269

Feb 1, 2020SteeringCrash

SAME POWER STEERING PROBLEM. THE ELECTRIC POWER STEERING GOES OUT SOMETIMES MIDTURN. IM AN ADULT MALE AND IVE HIT THE CURB A COUPLE TIMES IF THIS HAPPENED TO A FEMALE OR CHILD IT COULD CAUSE A SERIOUS ACCIDENT. IM SCARRED TO DRIVE IT. G.M. NEEDS TO STOP SELLING THESE ELECTRIC POWER STEERING UNITS. MINE IS 2012 MALIBU JUST TURNED 100000. THE ESC LIGHT COMES ON AND SAYS POWER STEERING ON DASH.

NHTSA ODI 11306504

Mar 9, 2019SteeringSuspensionElectronic Stability Control (esc)Crash

WAS ACTUALLY DRIVING DOWN THE STREET AROUND THE CORNER FROM THE PLACE I RESIDE AND ALL OF A SUDDEN THE WHEEL STARTED TO JERK VIOLENTLY WHICH CAUSED US TO DRIVE INTO A CURB , CAUSING THE VEHICLE TO DRIVE UP ONTO A CURB FLATTENING BOTH SIDES OF THE RIGHT SIDE OF THE CAR AS WELL ALMOST CLIPPING A CAR AT THE LIGHT TO OUR LEFT...THE KIDS ON BACK SEAT WERE COMPLETELY TERRIFIED BECAUSE THEY HAD NO IDEA WHAT WAS GOING ON AND ARE STILL SCARED TO GET INTO A VEHICLE...AS WELL HAVE A PPLICE REPORT COULD PROBABLY OBTAIN IF NEED BE.. WE JUST WANT CAR FOXED RIGHT WAY NOT TRYING TO SUE ANYBODY OR GET AOME OUTRAGEOUS SETTLEMENT ....

NHTSA ODI 11185493

Dec 5, 2018SteeringElectronic Stability Control (esc)Crash

CAR UPON STARTING WOULD NOT HAVE POWER STEERING .THE OWNERS MANUEL SAID TO TURN KEY OFF THEN ON ..THE POWER STEERING WOULD COME BACK ON AND CAR WOULD DRIVE FINE FOR A FEW DAYS THEN WOULD HAPPEN AGAIN UPON STARTING WITH ERROR MESSAGE ESC SERVICE ,WITH A WARNING BELL.. THEN WHILE DRIVING ONE DAY LOST ALL POWER STEERING .AND WRECKED INTO SOMETHING WHILE TURNING TO THE RIGHT ..DAMAGE TO FRONT END AND GRILL.NO WARNING AND GM DOESNT WANT TO HELP ME GET RENTAL AND TRANSFERRED MY CASE TO HIGHER DEPARTMENT WHO ISN'T WILLING TO HELP ME .. WAS TOLD THE REP WAS TO BUSY TO TAKE MY CALL ..LOST TIME AT WORK AND IN DARK OF WHO'S TO COVER THE DAMAGES FROM FAULTY PART .. VERY DANGEROUS AND THE PEOPLE AT GM SAID THAT IF I GOT THE REPAIRS DONE THAT IT WOULD END MY CLAIM AND CAR WOULD NOT BE REPAIRED.

NHTSA ODI 11156356

Jun 26, 2017SteeringElectronic Stability Control (esc)BrakesCrash

"SERVICE ESC" LIGHT ILLUMINATES WHEN MAKING SHARP TURNS, SLOWING DOWN ON THE INTERSTATE, AS WELL AS BREAKING IN BAD WEATHER. AFTER REPLACING BRAKES TWICE AND ROTORS ONCE I SCONTINUE TO EXPERIENCE THIS PROBLEM . AFTER A RECENT INQUIRY I LEARNED OF A RECALL ON "SERVICE ESC" AS WELL AS "TRACTION CONTROL".

NHTSA ODI 11001410

Feb 3, 2017SteeringCrash

TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 10 TO 15 MPH, THE VEHICLE LOST STEERING POWER. AS A RESULT, THE VEHICLE VEERED LEFT AND CRASHED INTO A DITCH. THE VEHICLE WAS TOWED OUT OF THE DITCH. THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED ONLY DURING THE FAILURE. AFTER THE CRASH, THE STEERING COLUMN SHOOK VIOLENTLY. THE DEALER DIAGNOSED THAT THE POWER STEERING MODULE AND THE POWER TORQUE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 163,000.

NHTSA ODI 10949275

Apr 6, 2015SteeringBrakesCrash1 injury

TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR CUTS, BRUISES, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,979.

NHTSA ODI 10703947

Nov 6, 2014SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNED A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL AND STEERING COLUMN DETACHED FROM THE VEHICLE, WHICH LANDED ON THE CONTACT'S LAP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS CONCERNED THAT IF THE STEERING AIR BAG DEPLOYED, HE WOULD HAVE SUSTAINED POSSIBLE FATAL INJURIES. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED BACK BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

NHTSA ODI 10653107

Oct 24, 2014SteeringAirbagsCrash

I WAS REAR ENDED AND THE STEERING WHEEL AND SHAFT COMPLETELY DISLODGED ONTO MY LAP .THE AIR BAG DID NOT DEPLOY. I WAS PUSHED APPROXIMATELY 150 FT. AND THERE WAS NO WAY I COULD HAVE STEERED IF THERE WAS ANOTHER VEHICLE COMING UP THE HIGHWAY. IF AIRBAG WOULD HAVE DEPLOYED THERE WOULD HAVE BEEN SERIOUS INJURY TO MYSELF. *TR

NHTSA ODI 10649804

Working with the data? Download all 904 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chevrolet Malibu Hybrid verdict →