What 904 owners told NHTSA about the 2012 Chevrolet Malibu Hev

A COUPLE OF MONTHS AGO, I WAS DRIVING. 10MPH OR LOWER AND ALL OF A SUDDEN MY CARS ESC TURNED ITSELF OFF. I HAD DIFFICULTY STEERING IT AND VEERED OFF THE ROAD. THANKFULLY I WAS ABLE TO REGAIN CONTROL. I REPORTED IT TO THE DEALER, AND WHEN MY CAR WENT IN FOR IT'S 3RD RECALL IN 2 YEARS, THEY LOOKED AT IT. THEY TOLD ME THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THEN TODAY, AS I WAS PARKING IN NY DRIVEWAY, I STARTED ROLLING MY WINDOWS UP WHEN I NOTICED THEY WERE PARTICULLARY SLOW. I PUT THE CAR IN PARK,TURNED MY CAR OFF, BUT THE KEY BACK IN AND TRIED TO RESTART IT, ONLY TO HEAR CLICKING AND MY STEERING WHEEL TO BE COMPLETELY LOCKED UP. ALOT OF INDICATORS CAME ON, INCLUDING THE CARS SECURITY INDICATOR. MY CAR IS AT 66K MILES, BUT WE DO ROUTINE MAINTENANCE AND IT HAS NEVER BEEN INVOLVED IN A CAR ACCIDENT.

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SEAT SUPPORT WELDS BROKEN PREMATURELY CAUSING SEAT TO MOVE UNSAFELY WHEN VEHICLE IS IN MOTION. IF SEAT WELDS BREAK WHILE DRIVING, IT COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CAUSE A COLLISION. IN THE EVENT OF A COLLISON, DRIVERS SEAT MAY COME FREE AND BE UNABLE TO RESTRAIN THE DRIVER PROPERLY.

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THE KEY GETS STUCK IN THE IGNITION SWITCH. I COULD NOT TAKE THE KEY OUT ONE DAY AND LEFT THE KEY IN THE IGNITION SWITCH AS FAR AS IT COULD TURN AND LOCKED THE CAR WITH THE SPARE KEY. MY CAR BATTERY ENDED UP DYING BECAUSE THE KEY WOULD NOT COME OUT OF THE IGNITION SWITCH. I FINALLY GOT THE KEY OUT AND GOT MY CAR STARTED. IT IS A CONSTANT STRUGGLE TO GET THE KEY OUT OF THE IGNITION SWITCH. I CAN START THE CAR OK IT'S JUST WHEN I STOP AND PUT THE CAR IN PARK AND TRY TO TURN THE CAR COMPLETELY OFF THE KEY WILL NOT TURN ALL THE WAY FOR ME TO BE ABLE TO PULL THE KEY OUT. THIS CAR IS ONLY 3 YEARS OLD AND TOO SOON FOR THIS TO BE HAPPENING.

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I JUST RECEIVED A LETTER FROM GM, INFORMING ME OF ANOTHER DEFECT BUILT INTO MY VEHICLE , ONLY ONE OF WHICH WAS TO RECALL THIS VEHICLE TO MAKE A REPAIR, THE OTHERS, AS WITH THIS LETTER HAS BEEN TO WARN ME OF A DEFECT, THIS LETTER CONTAINS THE VIN NUMBER OF MY VEHICLE, EXPLAINS WHAT THE DEFECT IS, HOWEVER,EVEN THOUGH IT CLEARLY STATES THAT GM IS WELL AWARE OF THIS DEFECT, BECAUSE IN BOLD UNDERLINED TYPE IT STATES "DO NOT TAKE THIS VEHICLE TO YOUR CHEVROLET DEALER AS A RESULT OF THIS LETTER UNLESS YOU BELIEVE THAT YOUR VEHICLE HAS THE CONDITION AS DESCRIBED ABOVE". THIS IS VERY DISTURBING TO ME BECAUSE LONG BEFORE THE IGNITION SWITCH ON THE CHEVROLET COBALT MODEL CAUSED THE DEATHS THAT FORCED NHTSA TO FORCE GM TO RECALL THAT VEHICLE TO MAKE THE NECESSARY REPAIR, I HAD THE IGNITION SWITCH PROBLEM A COBALT I OWNED AND WHEN TOLD IT WOULD COST ME OVER $400.00 TO HAVE THAT IGNITION SWITCH REPLACED, I CREATED SUCH A COMMOTION IN THAT DEALERSHIP, THAT THEY REPLACED THAT IGNITION SWITCH W/O COST TO ME, WHICH PROVES THAT THEY WERE WELL OF OFF THAT DEADLY DEFECT BEFORE IT CAUSED THOSE DEATHS, SO THE FACT THAT THIS LETTER CLEARLY STATES THE VIN NUMBER OF THIS VEHICLE, AS DID THEY OF THE DEADLY IGNITION SWITCH, ' SO MY PLEA TO YOU IS TO FORCE GM TO RECALL THIS VEHICLE TO MAKE THE NECESSARY REPAIRS MENTIONED IN ALL FOUR OF THE LETTERS THEY HAVE SENT TO ME. BECAUSE THE ONLY WAY I WOULD KNOW WHETHER OR NOT MY VEHICLE HAS THIS DEADLY DEFECT, IS TO EXPERIENCE THE DEATH THAT COULD RESULT FROM THAT DEFECT..

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2012 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO A SAFETY RECALL ISSUE. *SMD THE DEALER INFORMED THE CONSUMER, THEY COULD NOT DO ANYTHING FURTHER, UNTIL SHE RECEIVED A SECOND NOTICE. *JB

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT PRE-TENSIONER AND AN UNKNOWN CONNECTOR UNDER THE VEHICLE SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,490.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 5 MPH, THE GEAR SHIFTER SKIPPED AND THE VEHICLE JERKED AS THE SEC WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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PURCHASED CAR FROM ED BOZARTH ON OCTOBER 12. WITHIN 1 WEEK THE BRAKES WERE GRINDING AND YOU HAD TO STEP ON IT HARD FOR IT TO BRAKE. HAVE CHANGED BRAKE PADS AND ROTORS TWICE WITHIN 3 YEARS. HAVE COMPLAINED TO ED BOZARTH SINCE I PURCHASED IT. I HAVE TAKEN THE CAR TO OTHER GM DEALERSHIPS AND COMPLAINED ABOUT THE BRAKES. SEPTEMBER 2015 TOOK IT TO FLETCHER JONES CHEVROLET AND HAD FILED A COMPLAIN WITH GM FOR APPROVAL TO HAVE THEM PAY FOR THE DIAGNOSTICS. AND AGAIN, THE DEALERSHIP AND GM CLAIM NOTHING IS WRONG WITH THE BRAKES, BUT THEY GRIND HORRIBLY AND YOU HAVE TO HIT HARD ON THE BRAKES TO BE ABLE TO BRAKE. ANOTHER ISSUE IS THE RUBBER STEERING WHEEL. IT IS COMING APART AND IT CUTS YOU AS YOU ARE MAKING RIGHT TURN. BEING DIABETIC IT IS A HEALTH ISSUE.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE SECURITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE HAD THE FUEL PUMP AND KEY FOBS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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RECEIVED LETTERS FROM GM THAT THIS CAR AND TWO OTHER FAMILY OWNED MALIBU'S (2009 & 2012 MODEL YEARS) MAY EXPERIENCE LOSS OF THEIR ELECTRIC POWER STEERING (EPS) DUE TO A MALFUNCTION IN THE STEERING COLUMN TORQUE SENSOR OR THE EPS MOTOR/CONTROLLER. THESE VEHICLES WERE NOT PART OF THE EARLIER RECALL NHTSA CAMPAIGN # 14V252000 ( ELECTRICAL SYSTEM PROBLEM) WHICH COULD AFFECT STEERING AND SEVERAL OTHER SYSTEMS. MY COMPLAINT IS HOW CAN THIS COMPANY WHO COVERED UP THE IGNITION PROBLEM WHICH KILLED OVER 100 PEOPLE BE ALLOWED NOT TO ISSUE A RECALL FOR THIS PROBLEM. I HAVE READ HORROR STORIES ON THE NHTSA AND ARFC.ORG. WEB SITES OF PEOPLE WHO ALSO WERE NOT PART OF THE EARLIER RECALL CRASHING WHEN THEIR POWER STEERING FAILED. DO I HAVE TO WAIT UNTIL MY WIFE OR MY TWO DAUGHTERS GET KILLED, AS WELL AS MY GRANDSON BEFORE MY CARS ARE FIXED. THIS LEADS ME TO QUESTION WHY HAS THE NHTSA NOT GONE AFTER GM FOR THIS WHEN IT IS JUST AS DANGEROUS FOR THIS POSSIBLE MALFUNCTION TO OCCUR AS IT DID WITH THE ELECTRICAL SYSTEM PROBLEM? ALSO THE NHTSA NEEDS TO FIND OUT IF THERE ARE REPLACEMENT PARTS THAT DO NOT HAVE THIS PROBLEM OR ELSE CHANGING THEM WILL SERVE NO PURPOSE OTHER THAN GIVING THE DEALERSHIPS MONEY TO DO USELESS DIAGNOSTIC TESTS WHICH RUN OVER $100 EACH WHICH GM TOLD ME I HAVE TO PAY FOR. THIS LETTER WAS SENT TO OWNERS FOR MODEL YEARS 2007 TO 2012 FOR WHICH THE 3 YEAR WARRANTY HAS EXPIRED, PROMISING FREE REPAIR FOR 10 YEARS FROM THE DATE OF PURCHASE "IF" YOU HAVE TROUBLE WITH YOUR EPS. THE LETTER STATED NOT TO BRING THE CAR TO THE DEALER UNLESS YOU ARE EXPERIENCING A PROBLEM? SO IF YOU HAVE TROUBLE AND GET KILLED IN A CRASH THEY WILL FIX YOUR CAR. I WONDER IF ANY LETTERS WERE SENT TO OWNERS OF NEWER VEHICLES IF THE SAME DEFECTS ARE STILL IN THEIR CARS? I HAVE CONTACTED MY LOCAL PAPER AND THE FTC ON THIS MATTER AND I URGE EVERYONE WHO GETS THIS OUTRAGEOUS LETTER TO DO THE SAME.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED ON TWO OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,700.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 1/20/2016*JS PDATED 01/29/16*JB

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THE ENGINE LIGHT CAME ON AND A CODE READ ENGINE POWER REDUCED SERVICE ESC. MY CAR WAS SHAKING AND WOULD NOT GAIN SPEED. I WAS FINALLY ABLE TO MAKE IT OFF THE HIGHWAY AND STOPPED TO SEE IF I COULD FIGURE OUT WHAT WAS WRONG. COULD NOT SEE ANYTHING WRONG. WE GOT BACK IN THE CAR AND EVERYTHING SEEMED TO BE WORKING OKAY NOW SO WE HEADED HOME. WE GOT ALMOST HOME WHEN ONCE AGAIN MY CAR LOST ALL SPEED AND WE WERE ALMOST HIT BY ANOTHER CAR.THIS HAS HAPPENED ON SEVERAL OCCASSIONS.

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I WAS TRYING TO REMOTE START MY 2012 MALIBU IN THE MORNING BUT IT DIDN'T START. INSTEAD MY CAR WAS DOING A CLICKING NOISE AND MY HEADLIGHTS WHERE BLINKING. ONCE THAT STOPPED I WAS ABLE TO UNLOCK MY CAR AND THEN MY CAR WOULDN'T START AND THE ANTI THEFT LOCK LIGHT SHOWS UP ON MY DASH BOARD TOOK ME ABOUT 15 MINUTES TO START MY CAR MY CHECK ENGINE GOES ON AND OFF ALSO. I CHECKED ON LINE AND HAVE READ THAT CHEVROLET OWNERS HAVE BEEN HAVING THE SAME PROBLEM. I'VE DONE MY BEST TO TAKE CARE OF MY CAR AND ITS NOT AN OLD CAR WITH ALOT OF MILES ON IT. I'VE ALREADY HAD TO PAY TO CHANGE A SENSOR ON IT AND NOW THIS BEFORE SOMETHING REALLY BAD HAPPENS . I'M REGRETTING HAVING MY DAD COSIGN FOR MY MALIBU.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING, THE WINDSHIELD WIPER WAS ACTIVATED DUE TO THE RAIN WEATHER CONDITION AND THERE WAS AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE WINDSHIELD WIPER WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER LINKAGE HAD DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

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WELDS HAVE BROKEN ON THE UNDERSIDE OF THE DRIVERS SIDE CAUSING IT TO LEAN AND TILT TO THE SIDE. IT IS UNSAFE TO SUPPORT A PERSON AND COULD CAUSE ADDITIONAL BACK INJURY WHILE DRIVING.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 15V269000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK EXCESSIVELY AND STALLED IN A PARKING LOT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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WHILE DRIVING, THE SUNROOF SHATTERED FOR NO APPARENT REASON. THE ROOF WAS CLOSED AT THE TIME, AND THE HEADLINER WAS ALSO CLOSED. IT MADE A VERY LOUD NOISE AND THE VEHICLE WAS PULLED TO THE SIDE TO ASCERTAIN THE REASON FOR THE NOISE. IT WAS DISCOVERED THAT THE SUNROOF HAD COMPLETELY SHATTERED. THERE WAS NO BRIDGE OVERPASS, SO IT IS DOUBTED THAT SOMETHING WAS DROPPED. NO PHYSICAL INJURY OCCURRED, HOWEVER, IT WAS A SCARY INCIDENT. WE TOOK THE VEHICLE TO THE CHEVY DEALER, WHO STATED THAT THERE WAS NO RECALL ON THE GLASS AND THAT IT MUST HAVE BEEN A ROCK. THE GLASS & FRAME WERE REPLACED THROUGH AN INSURANCE CLAIM.

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DRIVER SEAT MOUNT HAS BROKEN AT WELD CAUSING THE SEAT TO SLANT TOWARD THE CENTER CONSOLE. VERY UNCOMFORTABLE RIDE AND FEELS VERY DANGEROUS CONSIDERING THE SEAT NOW BOUNCES UP AND DOWN ON THAT SIDE OF THE SEAT WHEN DRIVING. ADJUSTING THE SEAT WITH THE POWER CONTROLS ONLY MAKES IT WORSE AS IT PUSHES HARDER AGAINST THE CENTER CONSOLE. I HAVE SPOKE TO SEVERAL DEALERSHIPS AND NONE ARE WILLING TO DO WARRANTY WORK. I AM NOT A BIG PERSON AND THE ONLY DRIVER OF THE CAR. I HAVE HEARD THIS IS A COMMON PROBLEM IN THIS VEHICLE.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING OUT OF THE PARKING LOT AT APPROXIMATELY 5 MPH, THE VEHICLE SHUT OFF. THE CONTACT RESTARTED THE VEHICLE, BUT IT FAILED AGAIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER TUNED UP THE ENGINE AND INFORMED THE CONTACT TO MONITOR THE VEHICLE. THE FAILURE RECURRED AFTER APPROXIMATELY ONE WEEK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT PROVIDED.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MY HUSBAND NOTICED THIS PROBLEM A FEW DAYS AGO. WE DRIVE THE CAR EVERYDAY TO AND FROM WORK. ON THIS PARTICULAR DAY MY HUSBAND ASKED IF THE SEAT USUALLY LIFTS A CERTAIN WAY LIKE THE RIGHT SIDE OF THE DRIVER SEAT LIFTS LAST, AND IT KIND OF TILTS TO THE RIGHT. SO I WAS DRIVING TO WORK AND I WORK ABOUT TWENTY MINUTES FROM HOME AND THE SEAT STARTED TO SHIFT FRONTWARD AND BACKWARD ON THE RIGHT SIDE THIS IS VERY UNCOMFORTABLE AND IT FEELS A BIT DANGEROUS TO DRIVE WITH THE SEAT LIKE THIS. I WOULD LIKE TO KNOW HOW AND WHY THIS HAPPENED. AND I HAVE ONLY HAD THE CAR SINCE DECEMBER OF LAST YEAR.

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