May 1, 2015Airbags
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,920.
NHTSA ODI 10714107
Apr 21, 2015Electrical systemBody & structureCrash
DRIVING ON THE [XXX] . A LARGE PIECE OF DEBRIS FROM A SUSPECTED TRUCK FLEW AND DAMAGED MY VEHICLE. THE TRUCK DID NOT STOP SO I'M NOT SURE IF IT ACTUALLY CAME FROM IT. THE INSURANCE COMPANY DENIED THE CLAIM BECAUSE THE DEBRIS WOULD BE CONSIDERED COLLISION NOT COMPREHENSION (I AM COVERED FOR COMPREHENSION). NOW I AM STUCK WITH FEES THAT I AM NOT EVEN LIABLE FOR. *TR
NHTSA ODI 10711978
Apr 20, 2015BrakesElectrical systemLightsSpeed control
DO NOT REMEMBER WHEN I BROUGHT MY CAR IN FOR CAMPAIGN 14V252000 MAYBE APPROX. A YEAR AGO. THE PROBLEMS THE CAR WAS HAVING BEFORE I HAD THE RECALL DONE HAVE STARTED AGAIN. UP UNTIL NOW HAVEN'T HAD ANY PROBLEMS. MY DEALER WANTS TO CHARGE ME TO FIX IT. *TR
NHTSA ODI 10711849
Apr 11, 2015Electrical systemAirbagsSeat beltsCrash2 injuries
MY SERVICE TRACTION CONTROL LIGHT WAS COMING ON EVER SINCE I BOUGHT MY CAR AND I TOOK IT TO KOONS FOR SERVICE AND I WAS TOLD ONE WHEEL WAS MOVING FASTER THEN ANOTHER NOT TO WORRY ABOUT IT THEN ON 06/18/2014 IWAS HIT BY A CHEVY SILVERADO THAT RAN A LIGHT AND I WAS DOING 45 MILES AN HOUR I HAD MY GRANDDAUGHTER IN HER SAFETY SEAT IN THE BACK NONE OF MY AIR BAGS WORKED NOR DID MY SEAT BELTS MY GRAND DAUGHTER HIT THE BACK OF THE SEATS.NOW MY CAR IS FLASHING THE CODES AGAIN NOW THAT ITS FIXED AND SHUTS DOWN WHILE DRIVING .ITS PART OF THE GM RECALL FOR THE UPPER WIRE HARNESS BUT THEY ARE SAYING IT ISN'T AND THEY ARE NOT STANDING BUY THE WARRANTY THIS DEFECT ALMOST KILLED US AND STILL IS ALMOST KILLING US BY SHUTTING DOWN WHILE DRIVING SERVICE TRACTION CONTROL LIGHTS COMING ON PLUS AIR BAG LIGHTS SAYING AIR BAGS ARE SHUTTING DOWN .SO THAT MEANS THE AIR BAGS IF WE NEEDED THEM WOULD NOT HELP US AGAIN IF NEEDED.WE WERE VERY BADLY HURT THE LAST TIME AND I NEED GM TO STEP UP AND REIMBURSE US FOR OUR INJURIES AND FOR MAKING US STILL RIDE IN AN UNSAFE CAR THAT THEY NOW IS ON THE RECALL LIST BUT THEY KEEP SAYING ITS NOT.MY CAR IS STILL IN SERVICE AND SERVICE IS SAYING IT IS PART OF THE RECALL BIT GM WILL NOT TAKE RESPONSIBILITY. .. *TR
NHTSA ODI 10705120
Apr 6, 2015SteeringBrakesCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR CUTS, BRUISES, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,979.
NHTSA ODI 10703947
Apr 5, 2015Electrical system
EARLY OCTOBER 2014 I BEGIN TO SMELL A BURNING PLASTIC SMELL AFTER CAR IS STOPPED. SELF INSPECTION FOUND NOTHING, MECHANIC INSPECTION FOUND NOTHING. AROUND JANUARY I TOOK CAR IN FOR BRAKE LIGHT RECALL, HAD SERVICE TECH INSPECT; SAID THEY FOUND A MELTED BAG ON EXHAUST (I SAW NO SUCH THING). LATE JANUARY 2015 MY CAR WON'T START AFTER SITTING ALL NIGHT, CAR WAS JUMPED AND STARTED FINE. LATE MARCH 2015 PASSENGER SIDE HEADLIGHT SOMETIMES FAILS TO TURN ON AT FIRST ATTEMPT AND AFTER A 2 HOUR DRIVE, NEXT MORNING CAR WON'T START; AFTER WAITING 20 MINUTES CAR STARTS. 4/4/2015 CAR IS LEFT ON (ENGINE OFF) WITH RADIO PLAYING WHILE CLEANING OUT CAR, AFTER 10 MIN SERVICE ESC COMES ON DASH, I IMMEDIATELY TURN OFF CAR. I TRY TO START ENGINE, NO IGNITION. THE CAR WOULDN'T EVEN TRY TO TURN OVER. I TOOK CAR TO AUTOZONE WHERE THEY TESTED THE BATTERY AND THE ALTERNATOR WHERE BOTH WERE FOUND TO BE IN PERFECT WORKING ORDER. I CAN HEAR THE FUEL PUMP ATTEMPT TO ENGAGE AND IF THE BATTERY AND THE ALTERNATOR ARE FINE THEN THAT LEAVES ME TO BELIEVE IT IS THE STARTER...HOWEVER, IF THE SMELL WASN'T A PLASTIC BAG BUT INSTEAD A WIRE MELTING, THEN I WOULD HAVE A SHORT WHICH COULD ALSO BE CAUSING THIS. BOUGHT THIS CARE AS A SAFE MODE OF TRANSPORTATION FOR MY SON AND I, I FIND MYSELF MORE STRESSED OUT WONDERING IF I WILL BE ABLE TO GET US WERE I NEED TO GO THAN WITH THE OLD CAR I USE TO HAVE. IF THIS TURNS OUT TO BE A MALFUNCTION I HOPE GM IS WILLING TO MAKE IT RIGHT. THE PROBLEM IS INCREASING AND NO ONE HAS YET BEEN ABLE TO FIGURE IT OUT. *TR
NHTSA ODI 10703747
Apr 3, 2015Wheels
I HAVE HAD TWO RIM CRACK. THIS LEADS TO AIR PRESSURE LOSS. THE TIRE STORE THAT I GO. LES SCHWAB SAID THEY HAVE SEEN I ALREADY BOUGHT ONE NEW RIM. NOW I NEED ANOTHER ONE. I ASKED THE DEALER AND THEY SAID THEYHAVE HAD A PROBLEM WITH THESE WHEELS. I DON'T BELIEVE THEM. I CHECKED ON THE INTERNET AND SEVERAL PEOPLE HAVE HAS THE SAME PROBLEM. *TR
NHTSA ODI 10703448
Mar 19, 2015Steering
WE OWN A 2012 CHEVROLET MALIBU THAT HAS A PROBLEM WITH EXCESSIVE VIBRATION (SHUDDERING) IN THE STEERING OF THE CAR ESPECIALLY WHEN TURNING A CORNER. BUT NOW THE CAR IS DEVELOPING MORE ABNORMAL ISSUES LIKE THE STEERING WHEELING IS MOVING BACK AND FORTH ON ITS OWN WHILE DRIVING ON A FLAT STRAIGHT SMOOTH ROAD. ALSO NOTED ARE CLICKING NOISES NOW HEARD IN THE STEERING WHEEL HUB. WITH THE WORSENING CONDITION OF THE STEERING I AM BECOMING RELUCTANT TO DRIVE THE CAR BECAUSE I AM CONCERNED ABOUT THE STEERING FAILING WHILE OPERATING THE CAR. I HAVE NOTIFIED CHEVROLET AND I AM WAITING FOR THEM TO GET BACK TO ME. THE CAR HAS BEEN IN THE CHEVROLET SERVICE DEPT. AT LEAST 6 TIMES SINCE 9/05/2013 FOR THIS PROBLEM AND WITH 3 OF THOSE TIMES WAS WITH A CHEVROLET ENGINEER. BUT CHEVROLET CANNOT FIX THE PROBLEM AND IT IS GETTING WORSE. *TR
NHTSA ODI 10695477
Mar 18, 2015SteeringElectrical system
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE STEERING FAILED ON THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A SNOW BANK. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT AND THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PREVENTED THE VEHICLE FROM BEING STEERED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE ELECTRONIC STEERING MODULE WAS NOT UNDER RECALL AND THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM) EVEN THOUGH THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED THIS INFORMATION FROM A SENIOR SAFETY SUPERVISOR FROM GM. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000.
NHTSA ODI 10695098
Mar 16, 2015Electrical systemAirbags
WE HAVE TALKED TO OUT TWO DIFFERENT CHEVY DEALERS ABOUT THIS AND EVEN WENT THROUGH ARBITRATION OVER OUR AIRBAGS. NOTHING HAS EVER BEEN FOUND TO BE WRONG. THE SERVICE AIR BAG LIGHT HAS COME ON AGAIN. I WAS DRIVING APPROXIMATELY 30 MPH AND THE SERVICE AIR BAG LIGHT ON THE DISPLAY COME ON MOMENTARILY (ABOUT 60 SECONDS) AND WENT OFF. IT CAME ON FOR ABOUT 15 SECONDS AND STARTED FLASHING, THEN IT STAYED SOLID AGAIN. NOW, EVERY TIME I START THE CAR, IT IS ON. *TR
NHTSA ODI 10694725
Mar 11, 2015Electronic Stability Control (esc)
MY CAR WAS SERVICED FOR A RECALL TO REPAIR/REPLACE ESC AND TRACTION IN APPROX. NOVEMBER. AFTER MY CAR WAS SERVICED THE LIGHT CAME ON WEEKS LATER BUT WENT AWAY AND DIDN'T COME BACK ON UNTIL 3/5/2015. EVERY SINCE THAN THE GEAR SHIFT GETS STUCK WHEN IN PARK AND I HAVE TO CUT CAR OFF AND ON SOMETIMES IN ORDER FOR IT TO SWITCH FROM PARK TO REVERSE OR DRIVE. THE CAR DRIVES VERY SLUGGISH AS WELL SINCE THE SERVICE LIGHT CAME ON. *TR
NHTSA ODI 10693699
Feb 25, 2015Engine1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER AS THE HOOD COLLAPSED AND FOLDED IN TWO WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE ENGINE, THE HEADLIGHTS, AND THE RADIATOR FAILED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HAND, EYE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 03/24/15*LJ UPDATED 9/26/2017*CN
NHTSA ODI 10690551
Feb 23, 2015BrakesElectrical systemLightsSpeed controlElectronic Stability Control (esc)
2012 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO BODY CONTROL MODULE SYSTEM/ BRAKE APPLY SENSOR RECALL NOTICE. *SMD THE CONSUMER STATED HE WAITED FOR THE DETAILS TO RESTORE THE SAFETY OF THE VEHICLE. HOWEVER, UNABLE TO WAIT ANY LONGER, HE WAS FORCED TO SELL THE VEHICLE. *JB
NHTSA ODI 10666939
Feb 21, 2015SteeringElectronic Stability Control (esc)Brakes
VEHICLE HAS RANDOM LOSS OF ELECTRONIC STEERING ASSIST, WHICH LEAVES NO POWER STEERING. ALSO SERVICE ABS, ESC AND TRACTION WARNING LIGHTS, EPS CAUSES VEHICLES STEERING WHEEL TO SHAKE WITHOUT VEHICLE BEING IN MOTION. GM RECALLED THOUSANDS OF MALIBU'S IN FEB. OF 2015 FOR EPS ISSUES BUT MY YEAR IS NOT INCLUDED. COINCIDENCE? HIGHLY DOUBTFUL. VEHICLE IT'S SCHEDULED FOR DIAGNOSIS ON WEDNESDAY. CAR WAS REPAIRED FOR AN EARLIER RECALL CONCERNING BRAKE SYSTEMS. *TR
NHTSA ODI 10689751
Feb 9, 2015BrakesElectrical systemLightsSpeed controlElectronic Stability Control (esc)
2012 CHEVROLET MALIBU. CONSUMER WANTS TO BE REIMBURSEMENT FOR REPAIRS DUE TO RECALL FOR VEHICLE. *TA
NHTSA ODI 10663892
Feb 5, 2015Engine
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,994.
NHTSA ODI 10681547
Feb 2, 2015SeatsCrash1 injury
MY VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. I WAS STRUCK IN THE REAR END BY A MINIVAN TRAVELING ABOUT 50 MPH. THE DRIVERS SEAT BACK BROKE AT THE BOTTOM HINGED AREA AND LEFT ME LYING FLAT ON MY BACK, STILL IN THE SEAT. THIS SENT MY FEET FLYING STRAIGHT UP CAUSING THEM TO STRIKE UNDER THE DASH AND BREAKING MY TOES. *TR
NHTSA ODI 10680627
Jan 23, 2015Electrical systemFuel system
FOR THE PAST 2 WEEKS , I HAD A PROBLEM WITH MY CAR STARTING. I WOULD DRIVE TO WORK FINE BUT WHEN I WOULD LEAVE FROM WORK MY CAR WOULDN'T START. INITIALLY, I THOUGHT IT WAS THE BATTERY SO I HAD IT JUMPED. I IMMEDIATELY TOOK IT TO AUTOZONE TO HAVE THE BATTERY TESTED. I WAS TOLD THE BATTERY WAS IN EXCELLENT CONDITION. MY FATHER ADVISED TO PUT HEET FUEL INJECTOR CLEANER AS IT WAS EXTREMELY COLD AND HE THOUGHT MAYBE WATER GOT INTO THE FUEL LINE. WELL THAT SAME DAY AFTER STOPPING TO PICK UP MY CHILD FOR 5 MINUTES I SHUT THE CAR OFF. IT WOULDN'T START. I CALLED THE TOW COMPANY BUT AFTER WAITING ON HOLD 20 MINUTES LATER I START MY CAR AT THE DIRECTION OF THE ROADSIDE ASSISTANCE TECH. IT STARTED. THEN IT HAPPENED AGAIN A COUPLE OF DAYS LATER BUT I LET IT SIT AND TRIED IT AGAIN. CAR RAN FINE FOR A WEEK THEN AS I WAS LEAVING FOR LUNCH TODAY IT WOULDN'T START. I HAD IT TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. COME TO FIND OUT THAT THE FUEL WIRES MELTED ONTO THE FUEL BOX AND THEY HAD NO IDEA WHY. THIS SOUNDS LIKE A SERIOUS MATTER BECAUSE I WONDER WHAT WOULD'VE HAPPENED HAD I CONTINUE DRIVING WITH MELTED WIRES ON THE FUEL BOX. SOUNDS LIKE A FIRE WAITING TO HAPPEN. I FELT THAT THIS IS SOME TYPE OF DEFECT BECAUSE THAT ISN'T NORMAL WEAR AND TEAR. *TR
NHTSA ODI 10678648
Jan 12, 2015Electrical systemEngineFire
DRIVING INTO TOWN, ALERTED BY PEDESTRIAN THAT MY CAR WAS ON FIRE UNDERNEATH. EVERYTHING FAILED, WHILE I TRIED TO PULL OFF THE ROADWAY. HAD TO KICK OUT THE WINDOW TO GET OUT. WHEN I BARELY GOT OUT, THE ENTIRE CAR WAS IN FULL BLAZE. *TR
NHTSA ODI 10671834
Jan 12, 2015Electrical system
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT LOCKSMITH WHO DIAGNOSED THAT THERE WAS A METAL PIECE INSIDE THE IGNITION CAUSING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 10671870
Jan 2, 2015Body & structure
IT SEEMS TO HAPPEN WHEN IT IS COLD OUTSIDE, THE UNDERCARRIAGE SOMEWHERE SOUNDS LIKE IT IS LOOSE WHENEVER YOU HIT A SMALL HOLE IN THE ROAD, GO OVER RAILROAD TRACKS, REALLY ANYTHING. *TR
NHTSA ODI 10669551
Dec 31, 2014Electrical systemLights
THE INTERIOR LIGHT PANEL WENT COMPLETELY DARK, AFTER A FEW MINUTES IT LIT UP AGAIN. THIS HAS BEEN HAPPENING MORE FREQUENTLY LATELY. THE RADIO STOPS PLAYING AND THE PANEL READS "AUXILLARY MODE"AND THEN BACK TO RADIO, THEN BACK TO "AUXILLARY MODE". I HAVE TO TURN THE RADIO OFF AND ON FOR IT TO START PLAYING AGAIN. IT IS HAPPENING MORE FREQUENTLY. WHEN I PLUG IN MY AUXILLARY CORD TO LISTEN TO MY IPOD, IT SHORTS OUT. THE CLICKER TO UNLOCK/LOCK THE CAR STOPPED WORKING AS WELL, SO I WENT TO GET A NEW BATERY. THEY TESTED THE BATTERY AND SAID IT WAS FINE. ALSO MY REAR DEFROSTER DOES NOT WORK AT ALL NOW. *JS
NHTSA ODI 10669354
Dec 22, 2014Electrical system
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE THEFT DETERRENT SYSTEM WARNING LIGHT ILLUMINATED CONTINUOUSLY AND VEHICLE STALLED. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW THEFT DETERRENT MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
NHTSA ODI 10667688
Dec 3, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI 10662065
Nov 25, 2014Electrical systemLights
THE INTERIOR LIGHT PANEL WENT COMPLETELY DARK, AFTER A FEW MINUTES IT LIT UP AGAIN. THIS HAS BEEN HAPPENING MORE FREQUENTLY LATELY. THE RADIO STOPS PLAYING AND THE PANEL READS"AUXILIARY MODE". I HAVE TO TURN THE RADIO OFF AND ON FOR IT TO START PLAYING AGAIN. IT IS HAPPENING MORE FREQUENTLY. WHEN I PLUG IN MY AUXILIARY CORD TO LISTEN TO MY IPOD, IT SHORTS OUT. THE CLICKER TO UNLOCK/LOCK THE CAR STOPPED WORKING SO I WENT TO GET A NEW BATTERY. THEY TESTED THE BATTERY AND SAID IT WAS FINE. MY REAR DEFROSTER DOES NOT WORK AT ALL. *TR
NHTSA ODI 10660773