Jun 26, 2017SteeringElectronic Stability Control (esc)BrakesCrash
"SERVICE ESC" LIGHT ILLUMINATES WHEN MAKING SHARP TURNS, SLOWING DOWN ON THE INTERSTATE, AS WELL AS BREAKING IN BAD WEATHER. AFTER REPLACING BRAKES TWICE AND ROTORS ONCE I SCONTINUE TO EXPERIENCE THIS PROBLEM . AFTER A RECENT INQUIRY I LEARNED OF A RECALL ON "SERVICE ESC" AS WELL AS "TRACTION CONTROL".
NHTSA ODI 11001410
May 10, 2017AirbagsBrakesCrash2 injuries
THIS IS THE SECOND TIME THAT I PRESSED THE BRAKES AND THE CAR FAILED TO STOP. BOTH TIMES RESULTED IN COLLISIONS. THE FIRST TIME THE CAR WSS REPAIRED AND THEN GIVEN BACK TO ME. THIS TIME I WAS TRAVELING APPROX 45 MPH AND THE PERSON IN FRONT OF ME SLAMMED ON THEIR BRAKES. I WENT TO DO THE SAME AND THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT STOPPING THE CAR AT ALL. I COLLIDED WITH THE CAR IN FRONT OF ME CAUSING MAJOR DAMAGE TO MY CAR AND INJURIES TO MY SHOULDER, NECK AND BACK.
NHTSA ODI 10984656
May 8, 2017EngineCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT WAS IN A COLLISION WITH A LARGE DOG, WHICH DAMAGED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS SAFE TO DRIVE. THREE DAYS LATER, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT HEARD AN ABNORMAL SOUND. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND TWELVE ENGINE FAILURE CODES APPEARED. THE VEHICLE WAS TRANSFERRED TO A NEW INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CRASH DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI 10984327
Apr 26, 2017AirbagsBrakesCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 30 MPH AND ATTEMPTING TO STOP FOR TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND IN TIME. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI 10980811
Feb 3, 2017SteeringCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 10 TO 15 MPH, THE VEHICLE LOST STEERING POWER. AS A RESULT, THE VEHICLE VEERED LEFT AND CRASHED INTO A DITCH. THE VEHICLE WAS TOWED OUT OF THE DITCH. THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED ONLY DURING THE FAILURE. AFTER THE CRASH, THE STEERING COLUMN SHOOK VIOLENTLY. THE DEALER DIAGNOSED THAT THE POWER STEERING MODULE AND THE POWER TORQUE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 163,000.
NHTSA ODI 10949275
Dec 28, 2016Fuel systemFire
WHILE TRANSPORTING SCHOOL AGED PASSENGERS IN MY CAR DURING THE HEAVY MORNING RUSH HOUR TRAFFIC, MY CAR STARTING DECELERATING WITHOUT ANY TYPE OF PRIOR WARNING SIGNS. NO ICON LIGHTS (I.E. CHECK ENGINE, BATTERY, ETC.) ON THE DASHBOARD CAME ON TO INDICATE THAT THERE WAS SOME TYPE OF PROBLEM. THIS WAS SCARY. I MANAGED TO PULL OVER. ONCE ON THE SHOULDER, MY CAR STOPPED COMPLETELY. IT WOULD NOT RESTART. WE FELT THE VIOLENT VIBRATIONS AS THE ONCOMING CARS SPED PAST US ON THE INTERSTATE AS WE SAT FOR TEN MINUTES TRYING TO RESTART MY CAR. MY CAR WOULD TRY TO START, BUT IT WAS NOT GETTING THE NEED FUEL EVEN THOUGH I HAD A FULL TANK OF GAS. I TRIED PUSHING DOWN ON THE GAS PETAL TO ASSIST, BUT IT DID NOT WORK. EVENTUALLY, MY CAR STARTED AND WE MADE IT TO OUR DESTINATION. THIS WAS THE FIRST TIME THAT MY CAR CUT OFF ON ME WHILE DRIVING. I WAS ABLE TO DRIVE IT TO A REPARABLE LICENSED MECHANIC BUSINESS, I WAS INFORMED THAT MY CAR WAS NOT THROWING ANY CODES. NO REPAIR WORK COULD BE DONE. ON ANOTHER OCCASION, MY CAR WOULD NOT START. I DRIVEN IT A FEW HOURS AGO. IT DID THE SAME THING. AGAIN, NO ICONS ON THE DASHBOARD ILLUMINATED. AFTER IT STARTED, I TOOK IT TO A DIFFERENT MECHANIC SHOP. I HAD MY FUEL PUMP REPLACED. THIS WAS EXTREMELY COSTLY. MY CAR WORKED FOR ABOUT A WEEK; HOWEVER, THE PROBLEM WAS NOT FIXED. MY CAR WOULD NOT START EVEN THOUGH I WAS GIVING IT FUEL. I HAD MY CAR TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THERE WAS A HOLE IN THE LINE LEADING TO THE FUEL TANK. THE LINE WAS CUT WHERE THE HOLE WAS LOCATED AND REPLACED. MY CAR WORKED FOR A WEEK BEFORE THE PROBLEM RECURRED. I HAD MY CAR TOWED BACK TO THE DEALERSHIP. I WAS TOLD THAT THE PROBLEMS WERE THE FUSE BLOCK, THE WIRE HARNESS, AND THAT A LINE HAD BURNED OVER THE FUEL PUMP OR TANK. NOT ONLY IS THIS EXPENSIVE, BUT FIRE AND GAS IS SCARY. HOPEFULLY, MY CAR WILL BE FINALLY REPAIRED. *TR
NHTSA ODI 10937803
Dec 19, 2016AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI 10936166
Jul 22, 2016AirbagsCrash
TAKATA RECALL - I WAS IN A CAR ACCIDENT ON JULY, 12 ON HWY 40 IN ST. LOUIS MO. BOTH OFFICERS ON THE SCENE AND THE TOW TRUCK DRIVER SAID THE AIR BAG SHOULD HAVE DEPLOYED. THE CAR WAS A TOTAL LOSS. I WAS GOING ABOUT 40 MPH ON THE HWY, I RAN INTO THE BACK OF A VAN, I WAS THE LAST CAR OF 4 CARS .
NHTSA ODI 10887734
Jul 17, 2016AirbagsCrash
TRAVELING AT APPROXIMATELY 35MPH ON A CITY STREET. 2003 FORD PICKUP PULLED OUT IN FRONT OF OUR CAR. WE HIT DRIVERS FRONT FENDER. OUR CAR VEERED OFF OF TRUCK ROLLING ONTO DRIVERS SIDE UPRIGHTING BACK ONTO WHEELS AND STOPPED WHEN IT HIT A BARRIER FENCE WHILE CROSSING THREE TRAFFIC LANES OF THE FOUR LANE ROAD.
NHTSA ODI 10885380
Apr 27, 2016LightsFire
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOW BEAM HEADLIGHTS MELTED THE HALOGEN CONNECTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 10861777
Dec 7, 2015AirbagsSeat beltsSpeed controlCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AND CAUSED THE CRUISE CONTROL TO MALFUNCTION. IN ADDITION, THE SEAT BELTS DID NOT LATCH AND THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, BACK, AND LEGS INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS INCLUDED IN A MANUFACTURER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 10808790
Aug 7, 2015AirbagsSeat beltsCrash2 injuries
TL* THE CONTACT OWNED A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED EXTENSIVE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE CONTACT INDICATED THAT BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS FAILED AND SEPARATED FROM THE SEATS DURING THE CRASH. THE DRIVER SUSTAINED BACK AND NECK INJURIES AND THE PASSENGERS INJURIES WERE UNAVAILABLE. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/15/15*LJ *CN
NHTSA ODI 10747051
Jun 22, 2015AirbagsSeat beltsBody & structureCrash2 injuries
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING AT APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIR BAGS FAILED AND THE SEAT BELTS DID NOT RESTRAIN THE FRONT DRIVER AND THE FRONT PASSENGER. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI 10726673
Jun 18, 2015Electrical systemVisibility & wipersSeat beltsFire
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR DEFROSTED FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUSES AND NOTICED SPARKS. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE FUSE OR JUNCTION BOX. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE WINDSHIELD WIPER TRANSMISSION WAS REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ...UPDATED 02/19/16 *BF UPDATED 10/25/2017*CN
NHTSA ODI 10726082
Jun 17, 2015Body & structureWheelsVisibility & wipersCrash
THE VEHICLE WAS BEING DRIVEN AT THE SPEED LIMIT WHEN THE TIRE POPPED. THE IMPACT WAS AS MUCH AS A FRONT END COLLISION; THE WINDSHIELD CRACKED ALONG WITH THE PASSENGER SIDE OF THE BUMPER AND THE WHEEL WAS BENT. A MECHANIC SAID THAT BECAUSE THE SEAT BELTS LOCKED THE IMPACT WAS GREAT ENOUGH WHERE THE AIRBAGS SHOULD HAVE GONE OFF, BUT THEY DID NOT.
NHTSA ODI 10725743
May 5, 2015AirbagsBrakesCrash
WHILE DRIVING A PERSON SLAMMED ON BRAKES IN FRONT OF ME AND I TOO HIT MINE. I DID NOT FEEL THE ANTILOCK WHILE BRAKING AND AFTER IMPACTING WITH THE CAR IN FRONT OF ME THE AIRBAGS WERE NOT RELEASED. FOR AS HARD AS WE HIT AND FOR AS MUCH DAMAGE HAPPENED THE POLICE WERE SURPRISED THEY DID NOT DEPLOY. *TR
NHTSA ODI 10714695
Apr 21, 2015Electrical systemBody & structureCrash
DRIVING ON THE [XXX] . A LARGE PIECE OF DEBRIS FROM A SUSPECTED TRUCK FLEW AND DAMAGED MY VEHICLE. THE TRUCK DID NOT STOP SO I'M NOT SURE IF IT ACTUALLY CAME FROM IT. THE INSURANCE COMPANY DENIED THE CLAIM BECAUSE THE DEBRIS WOULD BE CONSIDERED COLLISION NOT COMPREHENSION (I AM COVERED FOR COMPREHENSION). NOW I AM STUCK WITH FEES THAT I AM NOT EVEN LIABLE FOR. *TR
NHTSA ODI 10711978
Apr 11, 2015Electrical systemAirbagsSeat beltsCrash2 injuries
MY SERVICE TRACTION CONTROL LIGHT WAS COMING ON EVER SINCE I BOUGHT MY CAR AND I TOOK IT TO KOONS FOR SERVICE AND I WAS TOLD ONE WHEEL WAS MOVING FASTER THEN ANOTHER NOT TO WORRY ABOUT IT THEN ON 06/18/2014 IWAS HIT BY A CHEVY SILVERADO THAT RAN A LIGHT AND I WAS DOING 45 MILES AN HOUR I HAD MY GRANDDAUGHTER IN HER SAFETY SEAT IN THE BACK NONE OF MY AIR BAGS WORKED NOR DID MY SEAT BELTS MY GRAND DAUGHTER HIT THE BACK OF THE SEATS.NOW MY CAR IS FLASHING THE CODES AGAIN NOW THAT ITS FIXED AND SHUTS DOWN WHILE DRIVING .ITS PART OF THE GM RECALL FOR THE UPPER WIRE HARNESS BUT THEY ARE SAYING IT ISN'T AND THEY ARE NOT STANDING BUY THE WARRANTY THIS DEFECT ALMOST KILLED US AND STILL IS ALMOST KILLING US BY SHUTTING DOWN WHILE DRIVING SERVICE TRACTION CONTROL LIGHTS COMING ON PLUS AIR BAG LIGHTS SAYING AIR BAGS ARE SHUTTING DOWN .SO THAT MEANS THE AIR BAGS IF WE NEEDED THEM WOULD NOT HELP US AGAIN IF NEEDED.WE WERE VERY BADLY HURT THE LAST TIME AND I NEED GM TO STEP UP AND REIMBURSE US FOR OUR INJURIES AND FOR MAKING US STILL RIDE IN AN UNSAFE CAR THAT THEY NOW IS ON THE RECALL LIST BUT THEY KEEP SAYING ITS NOT.MY CAR IS STILL IN SERVICE AND SERVICE IS SAYING IT IS PART OF THE RECALL BIT GM WILL NOT TAKE RESPONSIBILITY. .. *TR
NHTSA ODI 10705120
Apr 6, 2015SteeringBrakesCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED MINOR CUTS, BRUISES, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,979.
NHTSA ODI 10703947
Feb 25, 2015Engine1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER AS THE HOOD COLLAPSED AND FOLDED IN TWO WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE ENGINE, THE HEADLIGHTS, AND THE RADIATOR FAILED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED HAND, EYE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 03/24/15*LJ UPDATED 9/26/2017*CN
NHTSA ODI 10690551
Feb 2, 2015SeatsCrash1 injury
MY VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. I WAS STRUCK IN THE REAR END BY A MINIVAN TRAVELING ABOUT 50 MPH. THE DRIVERS SEAT BACK BROKE AT THE BOTTOM HINGED AREA AND LEFT ME LYING FLAT ON MY BACK, STILL IN THE SEAT. THIS SENT MY FEET FLYING STRAIGHT UP CAUSING THEM TO STRIKE UNDER THE DASH AND BREAKING MY TOES. *TR
NHTSA ODI 10680627
Jan 12, 2015Electrical systemEngineFire
DRIVING INTO TOWN, ALERTED BY PEDESTRIAN THAT MY CAR WAS ON FIRE UNDERNEATH. EVERYTHING FAILED, WHILE I TRIED TO PULL OFF THE ROADWAY. HAD TO KICK OUT THE WINDOW TO GET OUT. WHEN I BARELY GOT OUT, THE ENTIRE CAR WAS IN FULL BLAZE. *TR
NHTSA ODI 10671834
Dec 3, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI 10662065
Nov 6, 2014SteeringAirbagsCrash1 injury
TL* THE CONTACT OWNED A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL AND STEERING COLUMN DETACHED FROM THE VEHICLE, WHICH LANDED ON THE CONTACT'S LAP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS CONCERNED THAT IF THE STEERING AIR BAG DEPLOYED, HE WOULD HAVE SUSTAINED POSSIBLE FATAL INJURIES. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED BACK BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10653107
Nov 4, 2014BrakesElectrical systemLightsAirbagsSpeed controlElectronic Stability Control (esc)Crash1 injury
2012 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO BODY CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED WHILE DRIVING, THE AIR BAG DEPLOYED AND CAUSED HIM TO HAVE AN ACCIDENT. THE CONSUMER WAS INJURED. THE CONSUMER SENT IN A RECALL NOTICE ALONG WITH HIS COMPLAINT. *JB
NHTSA ODI 10651200